Swiss-Belhotel Harbour Bay Batam

Hotels
8.6
/10
Very Good
1,968 reviews

What Guests Say About Their Stay

Variety (24)
Staff Friendliness (22)
Taste (22)
Surroundings (21)
pachadellayolanro
9.7
/ 10
My review: this place is great and comfortable. I came here for anniversay staycation. They provide wide parking lot, garden, swimming pool and fitnessplace. I love the room is so spacious. Got bathub, and mini walking closet. The staffs also so kind and informative. One thing I love the most is the breakfast, food is so delicious. Love it. My constructive feedback: you guys might want to add towel bars on the bathroom. So then we could hang the towel after use.
Ucok S.
10.0
/ 10
Perfect hotel to staycation or business trip. Check in process was quick and the room spacious with the large bedroom. Thank to chef maha, The breakfast menu has many choices and tastes good, Thank to Front office ( night shift forget the name) and Maya FO she very smart, good attitude, polite with a good hospitality, and Thanks to all staff who were very friendly, quick response and very helpful during my stay. I'll be back soon... swiss bell harbour bay batam is Fantastic.
Annisa M. F.
9.7
/ 10
The bed really cozy and comfy, got a little view from window. bedroom and bathroom super clean. breakfast also delicious and all the staff are friendly, really nice experience stay in here 😆
Yanuar A. S.
8.5
/ 10
hotel facilities are great, the staff are helpful. the restaurant serves variety of food and beverages. great place to stay.
Kezia Fransiska H
9.7
/ 10
Just chilling out and happy as usual.
In the Area
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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Swiss-Belhotel Harbour Bay Swiss-Belhotel Harbour Bay Batam is a hotel in a good neighborhood, which is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belhotel Harbour Bay Batam

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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Lobby Swiss-Belhotel Harbour Bay Batam
Lobby 2 Swiss-Belhotel Harbour Bay Batam

Discover More About Swiss-Belhotel Harbour Bay Batam

Swiss-Belhotel Harbour Bay Batam Rates per Night

Swiss-Belhotel Harbour Bay Batam room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Swiss-Belhotel Harbour Bay Batam hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belhotel Harbour Bay Batam Location & Address

Swiss-Belhotel Harbour Bay Batam is located at Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432. It's situated in the Batam area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Swiss-Belhotel Harbour Bay Batam from Airport

Getting from Hang Nadim International Airport (BTH) to Swiss-Belhotel Harbour Bay Batam is straightforward. Several hotel transfer options are available, ensuring a smooth journey to your accommodation.
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are available in Batam. Simply book a ride through the app for a convenient and relatively quick transfer.
  • Hotel Shuttle (Pre-booked):

    Check with Swiss-Belhotel Harbour Bay Batam to see if they offer an airport shuttle service. This usually needs to be booked in advance.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a ride hailing service. This ensures a hassle-free transfer, especially if you're arriving late at night or with a lot of luggage.

Swiss-Belhotel Harbour Bay Batam Reviews & Summary

Looking for all about hotel Swiss-Belhotel Harbour Bay Batam? This popular hotel consistently receives positive hotel reviews, making it a great choice for your stay in Batam. Guests frequently praise its excellent location, comfortable rooms, and friendly service. What do guests love about the hotel? Many highlight the stunning harbour views, the convenient access to nearby attractions, and the delicious breakfast buffet. A standout feature is the rooftop pool, offering a relaxing escape with panoramic city views.

Here's a short review to encourage bookings: "Absolutely loved my stay here! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring Batam. Highly recommend!"

Swiss-Belhotel Harbour Bay Batam Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Swiss-Belhotel Harbour Bay Batam offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you make the best choice.
  • Deluxe Room:

    These rooms offer comfortable accommodation with city or harbour views. Smoking and non-smoking options are usually available.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms often include a bathtub in addition to a shower.
  • Executive Suite:

    These suites provide more space and often include a separate living area. Some may offer bidets in the bathrooms.
  • Family Room:

    Designed for families, these rooms typically feature multiple beds or connecting rooms.
  • Presidential Suite:

    The most luxurious option, offering ample space, premium amenities, and stunning views.

Please note that Swiss-Belhotel Harbour Bay Batam is not a pet-friendly hotel.

Hotel Facilities in Swiss-Belhotel Harbour Bay Batam

Swiss-Belhotel Harbour Bay Batam boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it an ideal choice for families and business travellers alike.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply, with prices starting from SGD 50.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive with access to the hotel's business centre.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Swiss-Belhotel Harbour Bay Batam

Swiss-Belhotel Harbour Bay Batam offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're looking for a hearty hotel buffet or a quick bite, you'll find something to satisfy your cravings.
  • Swiss-Cafe Restaurant:

    This all-day dining restaurant offers a wide selection of international and local dishes. The hotel buffet breakfast is particularly popular, priced at approximately SGD 25 per person. Opening hours are from 6:00 AM to 10:00 PM.
  • The Lounge:

    A perfect spot for a relaxed afternoon tea or evening cocktails. Enjoy light snacks and a variety of beverages. Opening hours are from 10:00 AM to 1:00 AM.
  • Pool Bar:

    Sip on refreshing drinks and enjoy light bites by the pool. Opening hours are from 10:00 AM to 7:00 PM.

Don't miss the opportunity to try the restaurant's signature dish, Nasi Goreng Istimewa, a flavorful Indonesian fried rice.

Swiss-Belhotel Harbour Bay Batam Airport pickups and How to Book

Are you looking for hotels with airport shuttle services in Batam? Swiss-Belhotel Harbour Bay Batam may offer a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Batam doesn't have an MRT system, there are several nearby bus station and bus stops nearby that provide convenient access to different parts of the city. Knowing the nearest MRT nearby and bus stops can make getting around much easier.
  • Halte Bus Batam Centre:

    Located approximately 6 km from the hotel, this bus stop offers connections to various destinations in Batam.
  • Halte Bus Nagoya Hill:

    Situated around 4 km away, this bus stop provides access to the popular Nagoya Hill Shopping Mall.

To use the public bus system, you can purchase a Batam public transport card at designated kiosks or convenience stores. Fares are typically around SGD 0.50 - SGD 1 per trip.

Nearby Attractions for Family / Kid Friendly

Batam offers a variety of nearby activities and attractions perfect for families and kids. If you're looking for nearby places to go and things to see nearby, you'll find plenty of options to keep everyone entertained. Here are a few nearby sightseeing places and stuff to see nearby:
  • Mega Wisata Ocarina Batam:

    A large amusement park with rides, water activities, and entertainment. Located approximately 8 km from the hotel. Entry price: SGD 5 per person.
  • Batam Miniature Park:

    Explore miniature replicas of Indonesian landmarks and traditional houses. Situated around 10 km away. Entry price: SGD 3 per person.
  • Dunia Fantasi (Dufan) Batam:

    A popular theme park with thrilling rides and attractions. Located approximately 12 km from the hotel. Entry price: SGD 10 per person.
  • Batam Botanic Garden:

    A beautiful garden showcasing a variety of plant species. Situated around 15 km away. Entry is free.
  • Waterfront City:

    A vibrant area with restaurants, shops, and entertainment options. Located approximately 7 km from the hotel. Free to enter, but activities and dining cost extra.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belhotel Harbour Bay Batam (Batam)

Exploring the nearby dining scene is a must when staying in Batam. You'll find a variety of local food and local restaurant options to satisfy your cravings. Here are some food eatiries near me:

Cafes/Restaurants:

  • Starbucks:

    Enjoy your favourite coffee and snacks at this well-known coffee chain.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.
  • A&W Restaurant:

    Relive your childhood memories with classic A&W burgers and root beer floats.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.

Shopping places near Swiss-Belhotel Harbour Bay Batam (Batam)

Looking for nearby shopping options during your stay in Batam? You'll find a variety of dept stores near me and shops near me, including malls near hotel. Here are a few options for nearby shopping:
  • Nagoya Hill Shopping Mall:

    A large mall with a wide variety of shops, restaurants, and entertainment options.
  • Batam City Square (BCS) Mall:

    Another popular mall with a mix of local and international brands.
  • Grand Batam Mall:

    A modern shopping mall with a good selection of shops and dining options.

Other Places to Stay Near Swiss-Belhotel Harbour Bay Batam

If you're looking for alternative accommodations, there are several other hotels nearby to consider. Here's a list of affordable hotels nearby, ranging from luxury options to more budget-friendly choices:

Luxury/5–6 Star Hotels Nearby:

  • Montigo Resorts Nongsa:

    A luxurious resort offering stunning sea views and private villas.
  • Turi Beach Resort:

    A beachfront resort with a variety of activities and amenities.
  • Batam Marriott Hotel Harbour Bay:

    A modern hotel with excellent facilities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Radisson Golf & Convention Center Batam:

    A hotel with a golf course, convention centre, and comfortable rooms.
  • Best Western Premier Panbil Batam:

    A modern hotel with a rooftop pool and excellent service.
  • Harmoni One Convention Hotel:

    A well-equipped hotel with a convention centre and comfortable accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • HARRIS Hotel Batam Center:

    A vibrant hotel with a fun and energetic atmosphere.
  • I Hotel Baloi Batam:

    A comfortable and affordable hotel with a convenient location.
  • Nagoya Mansion Hotel & Residence Batam:

    A hotel with spacious rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Batam is essential for a memorable experience. With its excellent location, comfortable accommodations, and wide range of amenities, Swiss-Belhotel Harbour Bay Batam is a great choice for both business and leisure travellers. Hotel availability can vary, so it's always best to book in advance. Ready to make your hotel reservations? Don't wait! Secure your room booking today and enjoy a fantastic stay in Batam. Check out Traveloka for the best deals and promotions. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Swiss-Belhotel Harbour Bay Batam

Bar, Cafe and Lounge Swiss-Belhotel Harbour Bay Batam
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Harbour Bay Batam
Swimming Pool
Fitness Center Swiss-Belhotel Harbour Bay Batam
Fitness Center
Functional Hall Swiss-Belhotel Harbour Bay Batam
Functional Hall
Lobby Swiss-Belhotel Harbour Bay Batam
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • 24-hour Receptionist

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Ballroom
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Meeting facilities

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Harbour Bay Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
New Year's Eve compulsory dinner @ IDR 150,000 net/person. To be settle upon check-in process.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Harbour Bay Batam
180
Number of floors in Swiss-Belhotel Harbour Bay Batam
5
Another facilities in Swiss-Belhotel Harbour Bay Batam
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in Swiss-Belhotel Harbour Bay Batam

Is Swiss Belhotel Harbour Bay Batam parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Swiss Belhotel Harbour Bay Batam. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival.
Does Swiss Belhotel Harbour Bay Batam offer hotel smoking rooms or designated smoking areas for guests?
To clarify whether Swiss Belhotel Harbour Bay Batam caters to smokers, I recommend contacting the hotel directly. While some hotels offer designated smoking areas or hotel smoking rooms, availability isn't guaranteed and varies between establishments. Checking with the hotel ensures you receive the most up-to-date and accurate information regarding their smoking policy.
Does Swiss Belhotel Harbour Bay Batam offer free hotel Wi-Fi for guests during their stay?
To confirm whether Swiss Belhotel Harbour Bay Batam provides complimentary hotel wifi, it's best to check directly with the hotel. Their website or contacting them via phone or email will give you the most up-to-date and accurate information regarding their wifi policy and any associated charges. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Swiss Belhotel Harbour Bay Batam? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Swiss Belhotel Harbour Bay Batam; finding a nearby MRT station will require a taxi or other transport as there isn't one immediately adjacent. For visitor attractions, you'll find several things to do nearby, including the Batam Centre ferry terminal and shopping malls offering a range of dining and entertainment options.
Is Swiss Belhotel Harbour Bay Batam a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Swiss Belhotel Harbour Bay Batam is pet-friendly, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm their pet policy and whether they welcome animal-friendly guests. Many hotels have specific rules regarding pets, so it's always best to check beforehand.
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More Reviews from Other Guests in Swiss-Belhotel Harbour Bay Batam

8.6
Very Good
From 1,428 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Swiss-Belhotel Harbour Bay Batam
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Bedroom (18)
Bathroom (18)
Taste (18)
Surroundings (17)
Room Space (17)
Hotel Area (17)
Variety (17)
Staff Friendliness (16)
Ambiance (15)
Accessibility (13)
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Traveler Reviews Swiss-Belhotel Harbour Bay Batam

Number of reviews per page
20
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Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The bed is very comfortable, can sleep well at night
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Accommodation's Reply
30 Jul 2025
Dear Guest, Thank you for your positive review. We're glad you enjoyed our bed and had a good night's sleep. We look forward to welcoming you back soon. Best regards, Danang Aprianto, Front Office Manager.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a very comfortable stay. The ferry terminal is within walking distance.
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, We’re glad to hear that you had a comfortable stay and appreciated our convenient location near the ferry terminal. We look forward to welcoming you back. Regards, Danang Aprianto Front Office Manager
Z***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel with a good location. Will be back.
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Accommodation's Reply
23 Jul 2025
Dear Our Valueable Guest, Thank you for your perfect rating and kind words. We’re glad you enjoyed our hotel and convenient location. We truly appreciate your support and look forward to welcoming you back again soon at Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay Batam
R***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly hotel staff, comfortable, clean, cool hotel
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Thank you for your positive feedback. We are delighted to learn that you were satisfied with the friendliness of our staff, the comfort and cleanliness of our hotel, and the quality of our service. This kind of feedback means a lot to us and motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Best regards, Teresa Lonica, Guest Relations Officer
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P***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you for upgrading my room at no additional cost. It was very impressive because the staff was very friendly, and the room was clean and comfortable. God bless you. Stay healthy and successful, all team 😊
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for your positive review. We will continue to strive to provide the best service to all our guests. See you again soon. Best regards, Danang Aprianto, Front Office Manager.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Spacious room. I booked 4 rooms for 2N
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, We’re glad to hear you found the rooms spacious and hope you had a comfortable and enjoyable stay overall. We look forward to welcoming you back. Regards, Danang Aprianto Front Office Manager
Dewi K. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A very comfortable hotel. Clean, spacious rooms, and friendly service. The hotel's location is strategically close to the city and the harbor, making it easy to cross to Singapore. There are also many seafood restaurants and a morning bakery nearby for breakfast. The breakfast at the restaurant is quite comprehensive, but the taste is a bit lacking. The swimming pool is also a bit small, but otherwise, it's fine. Thank you, Swiss-Belhotel Harbour Bay.
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Accommodation's Reply
12 Jul 2025
Dear Ms. Dewi, Thank you for choosing Swiss-Belhotel Harbour Bay as your accommodation during your business trip and for taking the time to leave us a very positive review. We are pleased to know that you enjoyed the cleanliness, service, and strategic location of our hotel. Your feedback regarding the taste of the breakfast and the size of the swimming pool is also very much appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back in the future. Sincerely, Swiss-Belhotel Harbour Bay Management
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Utami P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A very great location and ambiance for family leisure.
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Accommodation's Reply
18 Jun 2025
Dear Ms, Utami P, Thank you for your kind review. We're delighted to hear that you enjoyed our location and the ambiance, especially for a family getaway. We hope to welcome you and your family back again soon! Regards, Danang Aprianto Front Office Manager
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Muhammad F. b. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is huge! The room is cozy and the small touch by the Front Office by sending a WA is good.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Muhammad F. b. A., Thank you for your lovely feedback. We're glad you enjoyed the comfort of your room and appreciated the small gesture from our Front Office team via WhatsApp. We hope to welcome you back again soon. Regards, Danang Aprianto Front Office Manager
h***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Bath towel bad smell or had been used.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re glad to hear that you enjoyed our breakfast buffet and had a pleasant stay overall. Your comments are truly appreciated and help us continue providing a great experience for all our guests. We hope to welcome you again soon at Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay
E***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
the menu is extensive and varied it's just that the toilets are not very clean
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to know you had a good stay and appreciated the service from our front desk team, as well as the cleanliness of your room. We’ve noted your comments regarding the towels and shampoo, and will use your input to further improve our guest experience. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Warm regards, Management of Swiss-Belhotel Harbour Bay
Septian K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
clean, comfortable, friendly staff
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Accommodation's Reply
06 Jul 2025
Dear Mr. Septian K., Thank you for sharing your kind review. We’re delighted to know that you found our hotel clean, comfortable, and our staff friendly. Your feedback is truly appreciated and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay in the near future. Warm regards, Management of Swiss-Belhotel Harbour Bay
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel was very comfortable for both staycations and business trips. The room was clean, tidy, and fully equipped. Its location is strategic—close to restaurants and city attractions. The staff were friendly and helpful, and check-in/check-out was smooth and fast. The hotel atmosphere was quiet and relaxing. Highly recommended for anyone looking for a cozy stay at a reasonable price!
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your detailed and thoughtful review. We’re delighted to hear that you had a comfortable and pleasant stay, whether for leisure or business. It’s great to know you appreciated the cleanliness and facilities of the room, our strategic location, and the friendly service from our team. Your kind recommendation means a lot to us. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay for another relaxing and enjoyable stay. Warm regards, Management of Swiss-Belhotel Harbour Bay
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
the place is comfortable and clean, the service is friendly and very helpful. suitable for a place to rest after a day of work and also suitable for a vacation with family
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind review. We’re very pleased to hear that you found our hotel clean and comfortable, with friendly and helpful service. It’s wonderful to know that our property suits both business and leisure purposes, whether for unwinding after work or enjoying a holiday with family. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay on your next visit. Warm regards, Management of Swiss-Belhotel Harbour Bay
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you very much for your stay. Facilities are ok, the room is comfortable.
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Accommodation's Reply
06 Jul 2025
Valued Guest, Thank you for your kind feedback. We're glad to hear that you had a pleasant stay and found our facilities and room comfort to your satisfaction. It was a pleasure to have you with us, and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay on your next business trip. Warm regards, Management of Swiss-Belhotel Harbour Bay
M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good location for any activities, friendly staff, good taste of food.
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind review. We're pleased to hear that you enjoyed our strategic location, friendly staff, and the taste of our food. Your feedback means a lot to us, and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay for another enjoyable stay. Warm regards, Management of Swiss-Belhotel Harbour Bay
Michelle L.
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Leisure
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6.2
/10
Reviewed 15 week(s) ago
the staff are friendly but some can’t really speak english so there’s abit of a language barrier . the hotel is pretty run down for a 4 star . toilets looked old too.
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Accommodation's Reply
06 Jul 2025
Dear Ms. Michelle L., Thank you for taking the time to share your feedback. We’re glad to hear you found our staff friendly, and we appreciate your honest input regarding the language barrier and the condition of some facilities. Your comments have been noted and will be shared with the relevant teams as we continue to improve our service quality and facilities. We hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Management of Swiss-Belhotel Harbour Bay
R***i
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
the staff is friendly and the hotel is comfortable and clean
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We're pleased to know that you found our staff friendly and our hotel clean and comfortable. We truly appreciate your support and look forward to welcoming you back to Swiss-Belhotel Harbour Bay in the future. Warm regards, Management of Swiss-Belhotel Harbour Bay
L***k
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Leisure
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10.0
/10
Reviewed 26 week(s) ago
I like all Swissbell hotels because the rooms are spacious and clean.
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1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed our spacious and clean room. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Best regards, Management Team.
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Muhammad R. B. A.
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Leisure
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9.1
/10
Reviewed 26 week(s) ago
My best hotel in Batam ever! Everything went well and it’s worth the stay here. Carpeted rooms and corridors, huge lobby and comfortable bed. I would definitely stay here again!
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Accommodation's Reply
04 Feb 2025
Dear Mr. Muhammad R. B. A., Thank you for your wonderful review. We are thrilled to hear that you had such a great experience and that our carpeted rooms, spacious lobby, and comfortable bed made your stay enjoyable. We look forward to welcoming you back. Regards, Management Team
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Lobby 4 Swiss-Belhotel Harbour Bay Batam

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