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The Apurva Kempinski Bali
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The Apurva Kempinski Bali
8.9
/10
Very Good
2,195 reviews
What Guests Say About Their Stay
Staff Friendliness (55)
Room Space (52)
Ambiance (51)
Bathroom (49)
MiaK ..
10.0
/ 10
It was our second stay in this amazing hotel, although it was more crowded than our previous stay, the staff still made sure that the service quality did not decrease. Always a nice place to escape and have a vacation with no need to go out of the hotel grounds for activities for both children and adults, as there is a variety of restaurants and activities to choose from.
SANI P. P.
10.0
/ 10
It was an amazing experience staying in this hotel. Everything was perfect, great 👍
N***e
10.0
/ 10
We got our room upgraded to Junior Suite, and the extra bed was charged with a 50% discount. Not only was the room bigger, with our own little plunge pool, but the location of the room was also perfect. It was very close to the beach and the Reef cafe. Snack bars in the room were free of charge, and the hotel provided all the rooms with cute hats and rattan beach bags, which made it very convenient for guests to carry stuff to the pool/beach area. My kids loved the overall experience of the hotel. We will surely visit this hotel again next year.
Christianto A. T.
10.0
/ 10
What else to say about Apurva Kempinski? All are perfect. No negative comments. Reception is quick and helpful. Frontliner staff that accompanying us to the room, Celine, is very helpful and explained a lot. Room was great. Clean. Perfect. Bathroom are very cozy and let's not forget the automatic smart toilet. Even they serve ice cubes - as expected from 5 star hotel. Swimming pools are huge. Beach is clean and the sands are soft. Beach club also serve best foods and drinks. Transfer to/from lobby provided buggy car service and even though I'm worried at first on the availability, well that's not the case. Buggy will come within 3 minutes after we asked for one. Breakfast was superb. Food variety are good. We stayed 2 nights and really hate has to leave on the 3rd day. It was a very pleasant experience and we are looking forward to visit Apurva Kempinski again in the future. Oh and the Coral restaurant - stunning!
Putri
9.7
/ 10
One of our fam favorite hotel so far. Staffs are super friendly and helpful, treat us so special. We stayed in Cliff Ocean Suite Room for several days and the view was amazing. This hotel also give us special treatment and gift for our anniversary, and gift from Koral restaurant too. Anyway our Koral experience also amazing with staff name mbak Rona ♡ Even my hard-to-impressed husband was so impressed and love it. We had our breakfast in special lounge for cliff suite guests and the staff were also amazing. Definitely will comeback soon.- I request room number in cliff ocean suite but it was not available. Hopefully it will be available when we comeback
In the Area
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Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Apurva Kempinski Bali
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What's around The Apurva Kempinski Bali
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Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361
Discover More About The Apurva Kempinski Bali
The Apurva Kempinski Bali Rates per Night
The Apurva Kempinski Bali room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best The Apurva Kempinski Bali hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!
The Apurva Kempinski Bali Location & Address
The Apurva Kempinski Bali is located at Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361, Jl. Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Badung Regency, Bali 80361, Indonesia. It's situated in the Nusa Dua area of Indonesia, known for its stunning beaches and luxury resorts. The hotel is approximately 16 km from the city center of Denpasar.
How to go to The Apurva Kempinski Bali from Airport
Getting from Ngurah Rai International Airport (DPS) to The Apurva Kempinski Bali is relatively straightforward. Several options are available, depending on your budget and preference for speed and convenience. Here's a breakdown of your choices:
Taxi (Most Direct):
A taxi is the most direct way to get to the hotel. You can find official airport taxis readily available outside the arrival terminal. The journey typically takes around 20-30 minutes, depending on traffic.Ride Hailing (Convenient):
Ride hailing services like Traveloka are readily available in Bali. This can be a convenient option, often offering fixed prices that you can check before you book.Hotel Transfer (Most Hassle-Free):
The Apurva Kempinski Bali offers airport transfer services. This is the most hassle-free option, as a driver will be waiting for you at the airport and take you directly to the hotel. However, it's usually the most expensive option.Public Bus (Most Affordable):
While possible, taking a public bus involves multiple transfers and is not recommended with luggage. It's the cheapest option but also the most time-consuming and inconvenient.
Tips:
For the most convenient route, pre-book an airport transfer with The Apurva Kempinski Bali or use a ride hailing service like Traveloka. This ensures a smooth and stress-free journey to the hotel.The Apurva Kempinski Bali Reviews & Summary
Looking for all the details about The Apurva Kempinski Bali? This hotel consistently receives glowing hotel reviews, praised for its stunning architecture, impeccable service, and luxurious amenities. Guests particularly love the breathtaking ocean views and the tranquil atmosphere.
What makes this hotel stand out is its unique blend of Balinese tradition and modern luxury. The cascading waterfalls, the grand staircase inspired by the rice terraces, and the exquisite dining options all contribute to an unforgettable experience. One recent guest raved: "The Apurva Kempinski Bali is simply paradise! The staff are incredibly attentive, the rooms are gorgeous, and the food is divine. I can't wait to return!"
The Apurva Kempinski Bali Room Types Available
Choosing the right hotel room type can make all the difference to your stay. The Apurva Kempinski Bali offers a variety of categories of hotel rooms to suit different needs and preferences. From spacious suites to comfortable rooms, there's something for everyone.
Grand Deluxe Room:
Offers stunning ocean views, a private balcony, and a luxurious bathroom with a bathtub and separate shower. Non-smoking rooms are available.Ocean Front Suite:
Features a separate living area, a large balcony overlooking the ocean, and a lavish bathroom with a bathtub and bidet. Non-smoking.Cliff Private Pool Junior Suite:
Boasts a private plunge pool, a spacious terrace, and panoramic ocean views. Non-smoking.Nusantara Presidential Suite:
The ultimate in luxury, with multiple bedrooms, a private infinity pool, a fully equipped kitchen, and personalized butler service. Non-smoking.Pet-Friendly Rooms:
The Apurva Kempinski Bali does not generally allow pets. It's best to confirm directly with the hotel regarding their specific pet policies and any associated charges or requirements.
Hotel Facilities in The Apurva Kempinski Bali
The Apurva Kempinski Bali offers a wide range of hotel amenities and hotel facilities to ensure a comfortable and memorable stay. Whether you're travelling with family or on a romantic getaway, there's something for everyone to enjoy.
Swimming Pools:
Multiple swimming pools, including an infinity pool overlooking the ocean and a kids' pool. Open daily from 7:00 AM to 7:00 PM.Spa:
Apurva Spa offers a variety of treatments and therapies. Open daily from 9:00 AM to 9:00 PM. Prices vary depending on the treatment.Fitness Center:
A fully equipped fitness center with state-of-the-art equipment. Open 24 hours.Kids Club:
Jalak Family Club offers supervised activities for children. Open daily from 9:00 AM to 6:00 PM.Restaurants and Bars:
A variety of dining options, including Indonesian, Japanese, and international cuisine. See the restaurant section for more details.Meeting and Event Spaces:
Extensive meeting and event facilities for conferences, weddings, and other special occasions.
Hotel Buffet or Restaurant/Cafe in The Apurva Kempinski Bali
The Apurva Kempinski Bali boasts an impressive array of hotel restaurants and cafes, offering a diverse culinary journey for every palate. From lavish hotel buffets to elegant dining experiences, you'll be spoilt for choice.
Pala Restaurant:
Offers a buffet breakfast and all-day dining with international and Indonesian specialties. Buffet breakfast is approximately SGD 60 per person. Open from 6:30 AM to 10:30 PM.Koral Restaurant:
An underwater aquarium restaurant serving seafood and international dishes. Expect to pay around SGD 100 per person. Open from 6:00 PM to 10:00 PM.Izakaya by OKU:
A Japanese restaurant serving modern Japanese cuisine. Prices range from SGD 80-120 per person. Open from 6:00 PM to 11:00 PM.Reef Beach Club:
A casual beachfront restaurant and bar serving light bites and cocktails. Prices vary. Open from 11:00 AM to 11:00 PM.
Signature Dish:
Don't miss the opportunity to try the Jimbaran-style grilled seafood at Pala Restaurant, a Balinese specialty.The Apurva Kempinski Bali Airport pickups and How to Book
Looking for hotels with airport shuttle services? The Apurva Kempinski Bali offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. This service provides a hassle-free way to get to and from Ngurah Rai International Airport.
To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and a driver will be waiting for you at the airport. The cost of the airport transfer varies depending on the type of vehicle and distance. Contact the hotel for specific pricing.
Nearby MRT Station & Bus Stops
While Bali doesn't have an MRT system, knowing the nearby bus stops nearby can be helpful for exploring the area. Public transportation options are limited in Nusa Dua, but some bus stops are accessible from The Apurva Kempinski Bali.
Nusa Dua ITDC 3 Bus Stop:
Located approximately 2 km from the hotel.Nusa Dua ITDC 2 Bus Stop:
Located approximately 2.5 km from the hotel.
Public Transport Card:
Bali does not have a unified public transport card system. Payment is typically made in cash directly to the bus conductor. It's advisable to have small denominations of Indonesian Rupiah (IDR) for easy payment.Nearby Attractions for Family / Kid Friendly
Planning a family trip and looking for nearby activities? Badung offers a variety of nearby places to go and nearby sightseeing places that are perfect for families and kids. From cultural experiences to thrilling adventures, there's plenty of stuff to see nearby.
Waterbom Bali:
A popular water park with thrilling slides and attractions. Located approximately 15 km from the hotel. Entry price: Approximately SGD 40 per person.Garuda Wisnu Kencana Cultural Park:
A cultural park featuring a giant statue of Garuda Wisnu. Located approximately 8 km from the hotel. Entry price: Approximately SGD 15 per person.Nusa Dua Beach:
A beautiful beach with calm waters, perfect for swimming and sunbathing. Located within walking distance of the hotel. Free entry.Bali Collection:
An open-air shopping and dining complex. Located approximately 3 km from the hotel. Free entry.Turtle Island:
A sanctuary where you can see and learn about sea turtles. Located approximately 10 km from the hotel. Entry price: Approximately SGD 10 per person.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!
Where to eat near The Apurva Kempinski Bali (Badung)
Exploring the nearby dining scene is a must when staying in Badung. From upscale cafes and restaurants to authentic local food, there's a culinary adventure waiting around every corner. Discover the best food eatiries near me and indulge in the flavours of Bali.
Cafes/Restaurants:
Kayumanis Resto Nusa Dua:
Offers Indonesian and international cuisine in a romantic setting.The Cafe at Mulia Resort & Villas Nusa Dua:
A popular spot for buffet breakfasts and international dishes.Warung Babi Guling Pak Dobiel:
A local favourite serving traditional Balinese roasted pork.
Local Street Food:
Nasi Goreng:
Indonesian fried rice, a staple dish.Satay:
Grilled meat skewers served with peanut sauce.Mie Goreng:
Indonesian fried noodles.Gado-Gado:
Indonesian salad with peanut sauce.Sate Lilit:
Minced seafood satay.
Shopping places near The Apurva Kempinski Bali (Badung)
Looking for some retail therapy? Badung offers a variety of nearby shopping options, from modern malls near hotel to traditional markets. Discover the best dept stores near me and find the perfect souvenirs to take home.
Bali Collection:
An open-air shopping complex with a variety of boutiques, restaurants, and cafes.DFS Galleria Bali:
A duty-free shopping mall offering luxury brands and souvenirs.Hardy's Nusa Dua Plaza:
A department store with a wide range of products, including clothing, souvenirs, and groceries.
Other Places to Stay Near The Apurva Kempinski Bali
If The Apurva Kempinski Bali is fully booked or you're looking for alternative accommodations, Badung offers a range of options to suit different budgets and preferences. From luxury hotels to affordable hotels nearby, you'll find the perfect place to stay.
Luxury/5–6 Star Hotels Nearby:
The Ritz-Carlton, Bali:
Offers luxurious accommodations, stunning ocean views, and world-class amenities.Mulia Resort & Villas Nusa Dua:
Features multiple swimming pools, a private beach, and a variety of dining options.The St. Regis Bali Resort:
Boasts elegant suites, a private beach, and exceptional service.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!
Four-Star Hotels Nearby:
Novotel Bali Nusa Dua:
Offers comfortable rooms, a swimming pool, and a kids' club.Melia Bali:
Features a lagoon-style swimming pool, a spa, and a variety of restaurants.Grand Mirage Resort & Thalasso Bali:
Boasts a private beach, a water sports center, and a kids' club.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!
Three-Star Hotels Nearby:
ibis Styles Bali Nusa Dua:
Offers modern rooms, a swimming pool, and a restaurant.Amaris Hotel Pratama Nusa Dua:
Features simple and comfortable rooms, a restaurant, and free Wi-Fi.Fame Hotel Sunset Road:
Offers stylish rooms, a rooftop pool, and a restaurant.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!
Conclusion
The Apurva Kempinski Bali offers an unforgettable experience with its luxurious accommodations, stunning views, and world-class amenities. Whether you're seeking a romantic getaway, a family vacation, or a business trip, this hotel provides the perfect setting for a memorable stay. Check hotel availability and plan your dream vacation today!
Don't miss out on the opportunity to experience the best of Bali. With its convenient location, exceptional service, and a wide range of facilities, The Apurva Kempinski Bali is the ideal choice for your next trip. Make your hotel reservations now and enjoy a seamless room booking experience through Traveloka. book cheap hotels in Indonesia and find cheap hotels nearby for your next adventure!
All facilities in The Apurva Kempinski Bali
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Beach cabanas
- Beach sun loungers
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor pool
- Outdoor pool
- Pool cabanas
- Pool sun loungers
- Spa
- Sun loungers
- Waterslide
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- No alcohol
- Set menu dinner
- Set menu lunch
- Winery
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Terrace
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Projector
Accessibilty
- Accessible bathroom
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Sports and Recreations
- Beach volleyball
- Canoeing
- Fitness center
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Shopping center shuttle
- Valet parking
Nearby Facilities
- ATM/Banking
- Shops
Kids and Pets
- Babysitting
- CRIBS
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Apurva Kempinski Bali
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Kempinski has always taken guest safety and well-being as our top priority in regards to strict public area sanitation as well as food safety and hygiene standards. As part of our pro activeness in monitoring the evolving Covid-19 situation, guidance and recommendations issued by our government, we have adopted several precautionary measures as below: Upon your arrival: • Baggage are disinfected upon arrival at the airport/Porte cochere • Body temp measurement upon arrival at the resort is required or at the airport by the Airport Representative when hotel transportation is arranged • Upon check-in, guest will receive Health and Hygiene Declaration Forms • All guests travelling to Bali are advised to present a COVID-19 test certificate (2x24 hours PCR test OR 1x24 hours Rapid antigen before flight) based on updated Government regulation • Guests are required to wear masks when entering the property and at the dining area • Vendor from outside the resort, which include food delivery from outside are restricted • Guests are requested not to bring food from outside the resort • Service for reheating food is discontinued during the pandemic • In line with the guidance of World Health Organization, local health authorities and ‘Kempinski White Glove’ procedures, our team member who is in direct contact with the guest will use mask and gloves
Smoking
Smoking is prohibited in the accommodation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Apurva Kempinski Bali | 475 |
Number of floors in The Apurva Kempinski Bali | 4 |
Another facilities in The Apurva Kempinski Bali | Beach cabanas, Beach sun loungers, Beach towel, Beach umbrella, Children play area |
Frequently asked question in The Apurva Kempinski Bali
Is The Apurva Kempinski Bali parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at The Apurva Kempinski Bali. We also offer a convenient valet parking service for your car, ensuring a smooth and effortless arrival and departure.
Does The Apurva Kempinski Bali offer hotel smoking rooms or designated smoking areas for guests?
The Apurva Kempinski Bali's policy on smoking isn't explicitly stated on their readily available public information. To confirm whether they offer hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly via phone or email. They can provide the most up-to-date and accurate information regarding their smoking policy.
Does The Apurva Kempinski Bali offer free hotel Wi-Fi for guests during their stay?
Yes, The Apurva Kempinski Bali provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This complimentary hotel wifi is readily available in all areas of the resort.
Where is the nearest MRT station or bus stops nearby The Apurva Kempinski Bali? What are the top visitor attractions near the hotel?
The nearest public transport to The Apurva Kempinski Bali is not an MRT station, as these are not present in Bali. You'll find several bus stops nearby, offering connections to other areas. Regarding attractions, nearby you'll find the majestic Uluwatu Temple and the beautiful beaches of Nusa Dua, offering a range of things to do nearby, from cultural experiences to watersports.
Is The Apurva Kempinski Bali a pet friendly hotel?
No, The Apurva Kempinski Bali is not a pet-friendly hotel. Their policy doesn't currently allow pets on the property. If you're looking for a pet-friendly hotel or animal-friendly hotels in Bali, you'll need to explore other options. I recommend checking their official website or contacting them directly to confirm their policy, as it can sometimes change.
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More Reviews from Other Guests in The Apurva Kempinski Bali
Traveloka (1,679)
Other sources (516)
8.9
Very Good
From 1,679 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.3
Meal
9.1
Location
9.1
Service and Facilites
9.3
People often mention about The Apurva Kempinski Bali
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Staff Friendliness (38)
Hotel Area (36)
Room Space (35)
Bathroom (35)
Ambiance (33)
Family Friendly (32)
Bedroom (32)
Taste (30)
Surroundings (26)
Variety (26)
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Traveler Reviews The Apurva Kempinski Bali
Number of reviews per page
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Customer reviews
nd
nanda d. y.
10.0
/10
Reviewed 1 week(s) ago
Good hotel, nice view, great service
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest,
Thank you for your review! We are delighted to hear that you enjoyed our good hotel with its beautiful view and excellent service.
We look forward to welcoming you back soon.
Warm regards,
The Apurva Kempinski Bali
ER
Erfina R. S.
10.0
/10
Reviewed 2 week(s) ago
From the start, we were really happy, our room was upgraded to a suite. We initially stayed here to take photos, as the hotel was more aesthetic than the others, but because it was so impressive, we'll definitely come back if we have the chance. 😆
The only downside was that it was a bit difficult to call the operator. The most impressive thing was when we were told that drinks could be refilled as much as we wanted. When we saw that, I was carrying a large bottle of mineral water (a habit I've had since it was difficult to get refills at other hotels).
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Accommodation's Reply
30 Jul 2025
Dear Ms. Erfina,
Thank you for your wonderful review! We are absolutely delighted to hear that you had such a memorable stay with us and appreciated the beauty and aesthetics of our property.
We also note your valuable feedback and are continuously committed to enhancing every aspect of our service for guest comfort.
We eagerly look forward to welcoming you back to The Apurva Kempinski Bali in the future.
Sincerely,
The Management Team
BM
Beatrix M. W.
10.0
/10
Reviewed 3 week(s) ago
A hotel suitable for family vacations. Clean, comfortable, the staff is always ready, the food is delicious, the facilities are very complete, there are lots of complimentary things. I really enjoyed staying here. The children also really enjoyed the private pool, they can swim whenever they want. Will come back again for another family vacation in the future.
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+5
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest,
Thanks for the wonderful review! We're so happy to hear you had such a great family vacation with us and enjoyed your stay. We look forward to welcoming you back again soon!
Warm regards,
The Apurva Kempinski Bali
N***a
10.0
/10
Reviewed 4 week(s) ago
It was great, and the hotel staff were very friendly.
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Accommodation's Reply
18 Jul 2025
Dear valued guest, Thank you for staying at The Apurva Kempinski Bali and for your positive review. We look forward to your next visit. Best regards, The Apurva Kempinski Bali
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M***d
Leisure
10.0
/10
Reviewed 5 week(s) ago
I suggest this hotel provide banana boat, para sailing etc in the beach
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Valued Guest,
Thank you for your valuable suggestion regarding the inclusion of banana boat and parasailing activities at our beach. We appreciate your input and will certainly consider it as we continuously strive to enhance our guest experience.
Warm regards,
The Apurva Kempinski Bali
N***o
Leisure
10.0
/10
Reviewed 5 week(s) ago
The staff were very friendly and never disappointed us, not even a little bit.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest,
Thank you for your wonderful review! We're absolutely delighted to hear that our team's friendliness consistently impressed you throughout your stay.
We look forward to welcoming you back to The Apurva Kempinski Bali.
Warm regards,
The Apurva Kempinski Bali
Ad
Achmad d. z.
Leisure
10.0
/10
Reviewed 5 week(s) ago
an unforgettable experience, the view is really great
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest,
Thank you for your wonderful review! We're absolutely thrilled to hear that your experience with us was unforgettable and that you so highly appreciated our magnificent views.
We look forward to welcoming you back for another memorable stay.
Warm regards,
The Apurva Kempinski Bali
dp
dianti p. a. n.
10.0
/10
Reviewed 5 week(s) ago
Unforgettable experience🥰😇🥳
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest,
Thank you for your wonderful feedback! We are thrilled to hear that you had an unforgettable experience with us.
We look forward to welcoming you back to Kempinski Bali soon.
Sincerely,
The Apurva Kempinski Bali
dp
dianti p. a. n.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Bring your family on vacation, take 3 rooms at this hotel, an unforgettable experience for sure 🥰😇
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest,
Thank you for your wonderful review! We are delighted to hear that your family holiday with three rooms at our hotel created such an unforgettable experience.
It brings us immense joy to know that you had such a memorable stay.
We look forward to welcoming you and your family back to Kempinski Bali in the future.
Sincerely,
The Apurva Kempinski Bali
JG
Junroy G. M.
Leisure
9.7
/10
Reviewed 5 week(s) ago
My family and I had a very pleasant experience when we stayed 2 nights at Apurva Kempinski Bali. Beautiful view, clean, comfortable hotel, good service and friendly staff.
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+5
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest,
Thank you so much for your review! We're absolutely delighted to hear that you and your family had a very enjoyable experience during your 2-night stay at The Apurva Kempinski Bali.
It's wonderful to know you appreciated the beautiful views, the hotel's cleanliness and comfort, and the excellent service from our friendly staff. We hope to welcome you and your family back for another equally memorable experience in the future!
Warm regards,
The Apurva Kempinski Bali
Ocsyanti P. A.
10.0
/10
Reviewed 6 week(s) ago
All was good they give me a surprise for honeymoon🥰
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Accommodation's Reply
03 Jul 2025
Dear Valued Guest,
Thank you for your wonderful feedback! We are absolutely delighted to hear that everything was good during your stay and that we could add a special surprise to your honeymoon.
It was our pleasure to make your celebration even more memorable. We truly appreciate you choosing The Apurva Kempinski Bali for such a significant occasion.
We hope to welcome you back again very soon!
Warm regards,
The Apurva Kempinski Bali
D***n
Leisure
10.0
/10
Reviewed 6 week(s) ago
Top according to the name of the hotel, The Apurva..........
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest,
We hope to welcome you back again very soon!
Warm regards,
The Apurva Kempinski Bali
L***o
Leisure
9.7
/10
Reviewed 7 week(s) ago
Everything must have a reservation.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for your feedback. We understand that our reservation system for certain facilities requires advance booking, which helps us ensure a smooth and enjoyable experience for all our valued guests.
We appreciate your understanding and hope this did not detract from your overall visit. We look forward to welcoming you back.
Warm regards,
The Apurva Kempinski Bali
I***a
10.0
/10
Reviewed 7 week(s) ago
Best hotel ever and the ambiance [is] ] really good.
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for your truly wonderful feedback! We are absolutely thrilled to hear you consider us the "best hotel ever" and that you enjoyed our ambiance so much.
Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another exceptional experience!
Warm regards,
The Apurva Kempinski Bali
E***a
10.0
/10
Reviewed 8 week(s) ago
It was a pleasure to stay here, comfortable.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest,
Thank you for your kind review! We are absolutely delighted to hear that you had a very pleasant and comfortable stay with us.
Your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back for another wonderful experience in the future.
Warm regards,
The Apurva Kempinski Bali
M.
MiaK ..
Leisure
10.0
/10
Reviewed 8 week(s) ago
It was our second stay in this amazing hotel, although it was more crowded than our previous stay, the staff still made sure that the service quality did not decrease. Always a nice place to escape and have a vacation with no need to go out of the hotel grounds for activities for both children and adults, as there is a variety of restaurants and activities to choose from.
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest,
We're thrilled to hear you enjoyed your second stay at our hotel! It's wonderful to know that even with more guests, our team maintained the high level of service you've come to expect. We're delighted that you find our hotel a perfect escape with plenty of activities and dining options for all ages right on the grounds. We look forward to welcoming you back for another relaxing vacation!
Warm regards,
The Apurva Kempinski Bali
T***a
9.7
/10
Reviewed 9 week(s) ago
Overall Very Good, it's just that the check in time yesterday was quite long, around 1.5 to 2 hours because we checked in for 9 rooms because according to the hotel's information, many were late check outs and full because it was a holiday and luggage delivery was also delayed even though we had WA long ago to confirm the availability of rooms and the group's arrival plan beforehand, but for the inconvenience, the hotel gave more compliments as an apology and was served directly by the Duty Manager. Hopefully in the future it will be further improved and for bookings of more rooms, it is better to be able to confirm the certainty of the check in time directly so that the hotel can prepare better. Best regards
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest,
Thank you for your valuable feedback. We're pleased to know your overall experience was very satisfactory.
We sincerely regret the extended wait time during your group's check-in for nine rooms, as well as the delay in luggage delivery. We understand this was an inconvenience, despite your advance communication regarding arrival and room requirements. While the high holiday occupancy and late departures contributed, we're glad our Duty Manager could personally assist and offer additional amenities as an apology.
Your suggestion to confirm precise check-in times for larger bookings is greatly appreciated and will aid our preparations for future group arrivals. We aim for a more seamless process on your next visit.
Warm regards,
The Apurva Kempinski Bali
V***u
Staycation
9.4
/10
Reviewed 9 week(s) ago
A wonderful vacation here, everything was very good, the staff was very enthusiastic. When I checked out, I forgot something and the hotel quickly returned it to me. The service here is very good, I will recommend it to friends and will come back here again.
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2 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Valued Guest,
We're absolutely delighted you experienced a splendid getaway with us! It’s fantastic to know that every aspect of your stay was exceptional and our team's dedication left a positive impression. We're also pleased we could promptly facilitate the return of your misplaced item. Thank you for commending our service; your recommendation is genuinely valued, and we eagerly await your next visit!
Warm regards,
The Apurva Kempinski Bali
E***z
Business
9.1
/10
Reviewed 9 week(s) ago
Unpleasant impression at check out.
It was very unfair treatment of the hotel staff when we were terrorized back and forth to immediately check out but were hampered by the length of time the pick-up officer never came to the room. Yes, once I left the room while all the suitcases were still in the room.
Once the items were picked up from the room, it turned out that they were not immediately sent to the front lobby because they were still waiting for other officers to pick up from the tower where our room was located.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Valued Guest,
Thank you for sharing your recent check-out experience. We sincerely regret the inconvenience and frustration you encountered due to delays with luggage pick-up from your room and its subsequent transfer to the lobby.
We understand this made your departure less than ideal, and we apologize for the repeated check-out reminders while your belongings were still in your room. This is certainly not the seamless experience we aim to provide.
Your feedback is crucial, and we're addressing these points with our team to ensure a more efficient and timely service for all guests, particularly during busy periods. We hope to have the opportunity to offer you a much smoother experience on a future visit.
Warm regards,
The Apurva Kempinski Bali
Anita R.
Staycation
10.0
/10
Reviewed 11 week(s) ago
Fast check-in process, all staff are very friendly. Comfortable hotel atmosphere. The room is also big, clean, and fragrant. And I tried the Koral restaurant too. Overall it's delicious, very comfortable for a staycation, no need to go anywhere because everything is in the hotel.
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+5
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest,
It's wonderful to hear you had such a fantastic staycation with us! We're thrilled you experienced a speedy check-in and found all our staff to be incredibly friendly.
We're delighted you enjoyed the comfortable hotel atmosphere, along with your spacious, clean, and fragrant room. It's also great to know you had a positive experience at Koral Restaurant.
We designed our hotel to be a complete escape, and we're so happy you felt no need to leave, finding everything you desired right here. Thank you for your kind words! We hope to welcome you back for another relaxing stay.
Warm regards,
The Apurva Kempinski Bali
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