The Centro Hotel & Residence by Orchardz

Hotels
Preferred Partner
8.1
/10
Very Good
1,845 reviews

What Guests Say About Their Stay

Distance To City Center (6)
Staff Friendliness (6)
Bedroom (6)
Accessibility (4)
Sudirman S.
9.1
/ 10
Quiet, nice staff, plenty of sport activities nearby like driving range, golf course and shopping mall within walking distance
RIKA Z.
8.5
/ 10
We are very satisfied with staying at The Centro Hotel, a comfortable room with different facilities from other hotels. Only 5 minutes by foot with the Batam Mall Kepri shopping center, inside the hotel complex there is Alfamart which is open 24 hours, hotel services are also friendly. Hopefully the Centro will progress further.
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Fadli H.
9.4
/ 10
Very steady, all very good service.
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Putri A.
9.4
/ 10
We came to Centro early check in, alhamdulillah we've been able to enter the room without any charge. the rooms are spacious, very comfortable, want to rent a vehicle there. Fun holiday, friendly room prices. Thanks Centro Hotel.
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mardiansyah
9.4
/ 10
Strategic location in the middle of batam city. For transportation, can order via online. Motor rental is also available.
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In the Area
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Jalan Jendral Sudirman, The Central Sukajadi, Central Raya No.08, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29463

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi
The Centro Hotel & Residence by Orchardz is a hotel in a good neighborhood, which is located at Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Centro Hotel & Residence by Orchardz

Jalan Jendral Sudirman, The Central Sukajadi, Central Raya No.08, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29463
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Lobby The Centro Hotel & Residence by Orchardz
Lobby 2 The Centro Hotel & Residence by Orchardz

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The Centro Hotel & Residence by Orchardz Rates per Night

The Centro Hotel & Residence by Orchardz room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Centro Hotel & Residence by Orchardz hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Centro Hotel & Residence by Orchardz Location & Address

The Centro Hotel & Residence by Orchardz is located at Jalan Jendral Sudirman, The Central Sukajadi, Central Raya No.08, Pusat Kota Batam, Batam, Kepulauan Riau, Indonesia, 29463. It's situated in the Batam area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to The Centro Hotel & Residence by Orchardz from Airport

Arranging a hotel transfer from the airport to The Centro Hotel & Residence by Orchardz is simple. Here are a few options to consider for your hotel transfer, depending on your budget and preference. Whether you're looking for speed or affordability, Batam has you covered.

  • Taxi (Most Direct):

    Taxis are readily available at Hang Nadim International Airport (BTH). This is the most direct way to reach the hotel, taking approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are available in Batam. You can book a ride directly from the airport to the hotel.
  • Hotel Shuttle (Pre-booked):

    Check with The Centro Hotel & Residence by Orchardz to see if they offer an airport shuttle service. This often needs to be pre-booked.

Tips:

For the most convenient route, pre-book a ride hailing service or arrange for the hotel shuttle in advance. This ensures a smooth and hassle-free transfer from the airport to The Centro Hotel & Residence by Orchardz.

The Centro Hotel & Residence by Orchardz Reviews & Summary

Looking for all about hotel The Centro Hotel & Residence by Orchardz? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Batam. Guests appreciate the hotel's convenient location and comfortable accommodations.

What do guests love about The Centro Hotel & Residence by Orchardz? Many highlight the friendly staff, the cleanliness of the rooms, and the excellent value for money. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short review to encourage bookings: "Great hotel, excellent service, and a fantastic location. Highly recommended!"

The Centro Hotel & Residence by Orchardz Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Centro Hotel & Residence by Orchardz offers a variety of different hotel room types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Non-smoking options are available.
  • Deluxe Room:

    Offering more space and enhanced amenities, these rooms often feature city views.
  • Suite:

    The most luxurious option, with a separate living area and often a bathtub.
  • Family Room:

    Designed for families, these rooms offer extra space and multiple beds.

The hotel is not pet-friendly. Please check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in The Centro Hotel & Residence by Orchardz

Hotel amenities can significantly enhance your stay, and The Centro Hotel & Residence by Orchardz offers a range of hotel facilities to ensure a comfortable and enjoyable experience. Whether you're travelling for business or leisure, you'll find plenty to keep you occupied.

  • Swimming Pool:

    Take a dip in the refreshing outdoor pool. Open from 7 AM to 7 PM.
  • Fitness Centre:

    Stay active with the hotel's well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the on-site restaurant.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.

Hotel Buffet or Restaurant/Cafe in The Centro Hotel & Residence by Orchardz

Exploring the hotel buffet and on-site dining options is a must for any food lover. The Centro Hotel & Residence by Orchardz boasts several options, including a hotel restaurant and a cosy hotel cafe, ensuring you'll never go hungry.

  • The Restaurant:

    Offers a diverse menu of Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • The Cafe:

    Perfect for a quick coffee or light snack. Open from 8 AM to 10 PM.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a wide selection of hot and cold dishes. Priced at approximately SGD 20 per person.

Don't miss the signature dish, Nasi Goreng Istimewa, at The Restaurant.

The Centro Hotel & Residence by Orchardz Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Centro Hotel & Residence by Orchardz offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time. The hotel will arrange for a driver to meet you at the airport. Additional charges may apply.

Nearby MRT Station & Bus Stops

Navigating Batam using public transport is easy, with several MRT nearby and bus stops nearby The Centro Hotel & Residence by Orchardz. Knowing the closest options can save you time and money.

  • Nearest Bus Stop:

    The nearest bus stop is located on Jalan Pembangunan, approximately 500 meters from the hotel.

Batam does not have an MRT system. For bus travel, you can purchase a local bus card at the Batam Centre Ferry Terminal.

Nearby Attractions for Family / Kid Friendly

Finding nearby activities for the whole family is easy when staying at The Centro Hotel & Residence by Orchardz. There are plenty of nearby places to go and nearby sightseeing places to keep everyone entertained. Here are a few ideas for things to see nearby:

  • Mega Wisata Ocarina Batam:

    A family-friendly theme park with rides and attractions. Approximately 10 km from the hotel. Entry price: SGD 15.
  • Batam Miniature Park:

    Explore miniature versions of Indonesian landmarks. Approximately 12 km from the hotel. Entry price: SGD 10.
  • Dunia Fantasi (Dufan):

    A large amusement park with thrilling rides and shows (located in Jakarta, approximately 1 hour flight from Batam). Entry price: SGD 35.
  • Waterbom Jakarta:

    A popular water park with slides and pools (located in Jakarta, approximately 1 hour flight from Batam). Entry price: SGD 30.
  • Bali Zoo:

    Get up close with animals from around the world (located in Bali, approximately 2 hours flight from Batam). Entry price: SGD 25.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Centro Hotel & Residence by Orchardz (Batam)

Exploring the nearby dining scene is a must when visiting Batam. From cosy cafes to local restaurants, there are plenty of options for nearby dining. Here's a guide to some of the best local food eateries near me:

  • Cafes/Restaurants:

    • A&W Restaurant:

      A classic fast-food chain known for its root beer floats and burgers.
    • Starbucks:

      Enjoy your favourite coffee and pastries in a familiar setting.
    • McDonald's:

      A reliable option for a quick and affordable meal.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, a staple dish.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Mie Goreng:

      Indonesian fried noodles.
    • Soto Ayam:

      Chicken soup with noodles and vegetables.
    • Gado-Gado:

      Indonesian salad with peanut sauce.

Shopping places near The Centro Hotel & Residence by Orchardz (Batam)

Looking for nearby shopping options during your stay? Batam offers a variety of shopping experiences, from modern malls to traditional markets. Here are a few places to consider for nearby shopping:

  • Nagoya Hill Shopping Mall:

    A large mall with a wide range of shops and restaurants.
  • Batam City Square Mall:

    Another popular mall with a variety of retail outlets.
  • Grand Indonesia:

    A sprawling shopping complex with luxury brands and entertainment options (located in Jakarta, approximately 1 hour flight from Batam).

Other Places to Stay Near The Centro Hotel & Residence by Orchardz

If The Centro Hotel & Residence by Orchardz is fully booked, or you're simply looking for alternatives, there are plenty of other accommodations available in Batam. Here's a guide to some of the best hotel nearby, ranging from luxury to budget-friendly options.

  • Luxury/5–6 Star Hotels Nearby:

    • Montigo Resorts Nongsa:

      A luxurious resort with stunning sea views.
    • Turi Beach Resort:

      Offers a range of activities and amenities.
    • Resorts World Sentosa (Singapore):

      A world-class resort with casinos, theme parks and luxury hotels (located in Singapore, approximately 1 hour ferry from Batam).

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • HARRIS Hotel Batam Center:

      A modern hotel with a convenient location.
    • Swiss-Belhotel Harbour Bay Batam:

      Offers comfortable accommodations and great views.
    • Holiday Inn Resort Batam:

      A family-friendly resort with a range of activities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • I Hotel Baloi Batam:

      A budget-friendly option with comfortable rooms.
    • Formosa Hotel Batam:

      Offers basic amenities and a convenient location.
    • Pacific Palace Hotel:

      A good value option with a range of facilities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Batam is essential, and The Centro Hotel & Residence by Orchardz offers a great option for travellers seeking comfort and convenience. With its central location and range of amenities, it's an excellent base for exploring all that Batam has to offer. Check hotel availability and make your hotel reservations today!

Ready to book your stay? Don't miss out on the best deals! Visit Traveloka to book cheap hotels in Indonesia and find cheap hotels nearby. Your Batam adventure awaits!

All facilities in The Centro Hotel & Residence by Orchardz

Bar, Cafe and Lounge The Centro Hotel & Residence by Orchardz
Bar, Cafe and Lounge
Entertainment Facility The Centro Hotel & Residence by Orchardz
Entertainment Facility
Fitness Center The Centro Hotel & Residence by Orchardz
Fitness Center
Functional Hall The Centro Hotel & Residence by Orchardz
Functional Hall
Common Space The Centro Hotel & Residence by Orchardz
Common Space

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • Laundry service

General

  • AC
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Safety deposit box

Transportation

  • Area shuttle with surcharge
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Centro Hotel & Residence by Orchardz

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Centro Hotel & Residence by Orchardz
51
Number of floors in The Centro Hotel & Residence by Orchardz
3
Another facilities in The Centro Hotel & Residence by Orchardz
Bathtub, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in The Centro Hotel & Residence by Orchardz

Is The Centro Hotel Residence By Orchardz parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Centro Hotel Residence by Orchardz isn't free for guests. We don't currently offer valet parking services either, so you'll need to self-park. Information regarding parking fees and availability is best obtained by contacting the hotel directly before your arrival.
Does The Centro Hotel Residence By Orchardz offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether the Centro Hotel Residence By Orchardz offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does The Centro Hotel Residence By Orchardz offer free hotel Wi-Fi for guests during their stay?
To confirm whether the Centro Hotel Residence By Orchardz provides complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby The Centro Hotel Residence By Orchardz? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to The Centro Hotel Residence By Orchardz are within a short walking distance; precise locations are easily found using online maps or by asking the hotel reception. For visitor attractions, you'll find many things to do nearby, including various shopping malls and restaurants. Specific attractions depend on your interests, but exploring the local area on foot will reveal plenty of options.
Is The Centro Hotel Residence By Orchardz a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Centro Hotel Residence by Orchardz. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotels advertise their pet-friendly status, so look for information on their animal-friendly hotels policy.
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More Reviews from Other Guests in The Centro Hotel & Residence by Orchardz

8.2
Very Good
From 1,804 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

7.8

Location

8.2

Service and Facilites

8.2

People often mention about The Centro Hotel & Residence by Orchardz
All
Staff Friendliness (5)
Surroundings (4)
Family Friendly (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Distance to City Center (3)
Accessibility (3)
Hotel Area (3)
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Traveler Reviews The Centro Hotel & Residence by Orchardz

Number of reviews per page
20
40
Customer reviews
E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good, suitable for bringing children, the atmosphere is also peaceful, suitable for relaxing, clean and okay.
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 16 week(s) ago
Not in accordance with its B4 rating. A little disappointed because some facilities cannot be used.
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1 people find it helpful
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Hotel staff are friendly and nice, but the telephone service function cannot be used.
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ardila a. q.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Okay, at the price offered, it can be shared with a large family.
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1 people find it helpful
Nuvik S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
room facilities do not match what is listed in the promo. .type deluxe balcony room ... No bathrobe, toiletries only toothbrush and toothpaste.. No soap shampoo, there is only an empty bottle that is not refilled. Dirty bathtub, not cleaned before guests enter.
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5 people find it helpful
Wuri H.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
Clean and tidy rooms, at a cheap price, you get a luxury room, the only downside is that there is no elevator.
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4 people find it helpful
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Nyaman banget dengan harga terjangkau, high recommendeddeh.
3 people find it helpful
R***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
Bangke, ni hotel g bsa cancel beralasan dri aplikasi. Lampunya berkedip kedip, AC nyala tak nyala,
5 people find it helpful
G***e
icon-origin-TRAVELOKA
6.3
/10
Reviewed 84 week(s) ago
Cleaning Need to Improve, others is good.
2 people find it helpful
Wiratno Y. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 94 week(s) ago
Hot shower was not working properly.
1 people find it helpful
Efriana G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Sangat nyaman, ranjang yang tidak terlalu sempit, pelayanannya sangat baik dan ramah. Cocok banget untuk quality time. Next kita sini lagi ☺ maaf banget ga bisa poto, tapi emang sebagus itu dan word it menurut aku harganya. Salah satunya kebersihannya sangat terjaga 😇.
2 people find it helpful
suntheren y.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 119 week(s) ago
The first room given is dusty and the location of the hotel is far from town and dead. The actual room is not as in photo. The customer service provided by online agent is worst. Poor customer service.
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Lumumba S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 128 week(s) ago
Room lots of mosquitoes. Afur shower clogged, the hotel does not have an elevator. The plus points are: refrigerator, pantrey, etc. are good.
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Elisabet H.
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9.1
/10
Reviewed 139 week(s) ago
Good service, Location is in the middle.
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1 people find it helpful
ANTHONIUS D. R.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 141 week(s) ago
First, the receptionist gave me a wrong key, an occupied room. 2nd, both towels were smelly and old. The bathroom/toilet also smelly. The boiler pot was unclean; Small insect inside. I cancel to not using it. I think the"hotel"need more maintenance.
1 people find it helpful
Accommodation's Reply
17 Mar 2023
Dear, Mr. Anthonius, Thank you for taking the time to share your experience with us. I regret to know about your disappointing stay experience and I am deeply concerned about it. Please accept my sincerest apologies for the inconvenience happened during your stay. Kindly be informed that these cases will be directed to the relevant departments involved to make sure that such things do not happen again. I highly value your feedbacks which helps us to improve our service. I hope you will give us another chance to welcome you back in the future for a better experience. Sincerely yours, Imron
hutomo wira
icon-origin-TRAVELOKA
10.0
/10
Reviewed 142 week(s) ago
The location is very strategic, the rooms are very comfortable, the room needs are very complete and the entire staff is very friendly and very helpful. The check-in process is very fast. The parking lot is very wide.
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1 people find it helpful
Accommodation's Reply
17 Mar 2023
Dear Sir. Hutomo, Thank you for the review that has been given, We are very happy to hear that you had a good experience while staying at The Centro Hotel & Residence by Orchardz Batam. We are also happy for the positive review you gave for our service, because the positive review you provide will be our motivation to continue to provide the best service. We also hope to be able to welcome you back to The Centro Hotel & Residence by Orchardz Batam, Regards, Imron.
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Novia C. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 144 week(s) ago
Maaf, saya bukan mau menjatuhkan hotel ini. Tapi saya customer yang kecewa. Ini review jujur. Saya tidak akan banyak bicara, foto akan menjelaskan semuanya. Saya membayar untuk 1 malam dengan harga 400ribu lebih. Saya tidak dapat kenyamanan dan ketenangan di sini. Hanya beberapa menit saya masuk kamar, saya segera check out tanpa refund dan tanpa basa basi. Ini masukan bagi pihak hotel agar tidak mematok harga yang tidak sesuai dengan kondisi kamar. Invoice DP juga bekas, penuh coretan. Foto tidak bisa saya upload karena sudah melebihi batas upload foto.
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+5
9 people find it helpful
Mohammad
icon-origin-TRAVELOKA
9.4
/10
Reviewed 151 week(s) ago
This is a good hotel with amenities with a place to cook and is value for money. Good for a getaway for couple.
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Willy H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 155 week(s) ago
The floor of the room is not clean, the soles of the feet are dusty during the stay. On the second day the room was not tidied up. There is a problem with the door handle, because it keeps beeping even though the door is closed tightly.
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4 people find it helpful
Ayu
icon-origin-TRAVELOKA
9.1
/10
Reviewed 181 week(s) ago
The spacious hotel rooms for a family and the facilities provided are very convenient and also not far from the supermarket in the city center. Comfortable environment away from noise.
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Number of reviews per page
20
40

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Exterior 4 The Centro Hotel & Residence by Orchardz

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,804 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

7.8

Location

8.2

Service and Facilites

8.2

People often mention about The Centro Hotel & Residence by Orchardz
All
Staff Friendliness (5)
Surroundings (4)
Family Friendly (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Distance to City Center (3)
Accessibility (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Centro Hotel & Residence by Orchardz

Number of reviews per page
20
40
Customer reviews
E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good, suitable for bringing children, the atmosphere is also peaceful, suitable for relaxing, clean and okay.
Translated by Google Icon
See original
Find this review helpful?
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 16 week(s) ago
Not in accordance with its B4 rating. A little disappointed because some facilities cannot be used.
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1 people find it helpful
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Hotel staff are friendly and nice, but the telephone service function cannot be used.
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Find this review helpful?
ardila a. q.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Okay, at the price offered, it can be shared with a large family.
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1 people find it helpful
Nuvik S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
room facilities do not match what is listed in the promo. .type deluxe balcony room ... No bathrobe, toiletries only toothbrush and toothpaste.. No soap shampoo, there is only an empty bottle that is not refilled. Dirty bathtub, not cleaned before guests enter.
Translated by Google Icon
See original
5 people find it helpful
Wuri H.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
Clean and tidy rooms, at a cheap price, you get a luxury room, the only downside is that there is no elevator.
Translated by Google Icon
See original
4 people find it helpful
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Nyaman banget dengan harga terjangkau, high recommendeddeh.
3 people find it helpful
R***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
Bangke, ni hotel g bsa cancel beralasan dri aplikasi. Lampunya berkedip kedip, AC nyala tak nyala,
5 people find it helpful
G***e
icon-origin-TRAVELOKA
6.3
/10
Reviewed 84 week(s) ago
Cleaning Need to Improve, others is good.
2 people find it helpful
Wiratno Y. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 94 week(s) ago
Hot shower was not working properly.
1 people find it helpful
Efriana G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Sangat nyaman, ranjang yang tidak terlalu sempit, pelayanannya sangat baik dan ramah. Cocok banget untuk quality time. Next kita sini lagi ☺ maaf banget ga bisa poto, tapi emang sebagus itu dan word it menurut aku harganya. Salah satunya kebersihannya sangat terjaga 😇.
2 people find it helpful
suntheren y.
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5.8
/10
Reviewed 119 week(s) ago
The first room given is dusty and the location of the hotel is far from town and dead. The actual room is not as in photo. The customer service provided by online agent is worst. Poor customer service.
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Lumumba S.
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6.6
/10
Reviewed 128 week(s) ago
Room lots of mosquitoes. Afur shower clogged, the hotel does not have an elevator. The plus points are: refrigerator, pantrey, etc. are good.
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Elisabet H.
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9.1
/10
Reviewed 139 week(s) ago
Good service, Location is in the middle.
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1 people find it helpful
ANTHONIUS D. R.
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5.7
/10
Reviewed 141 week(s) ago
First, the receptionist gave me a wrong key, an occupied room. 2nd, both towels were smelly and old. The bathroom/toilet also smelly. The boiler pot was unclean; Small insect inside. I cancel to not using it. I think the"hotel"need more maintenance.
1 people find it helpful
Accommodation's Reply
17 Mar 2023
Dear, Mr. Anthonius, Thank you for taking the time to share your experience with us. I regret to know about your disappointing stay experience and I am deeply concerned about it. Please accept my sincerest apologies for the inconvenience happened during your stay. Kindly be informed that these cases will be directed to the relevant departments involved to make sure that such things do not happen again. I highly value your feedbacks which helps us to improve our service. I hope you will give us another chance to welcome you back in the future for a better experience. Sincerely yours, Imron
hutomo wira
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10.0
/10
Reviewed 142 week(s) ago
The location is very strategic, the rooms are very comfortable, the room needs are very complete and the entire staff is very friendly and very helpful. The check-in process is very fast. The parking lot is very wide.
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1 people find it helpful
Accommodation's Reply
17 Mar 2023
Dear Sir. Hutomo, Thank you for the review that has been given, We are very happy to hear that you had a good experience while staying at The Centro Hotel & Residence by Orchardz Batam. We are also happy for the positive review you gave for our service, because the positive review you provide will be our motivation to continue to provide the best service. We also hope to be able to welcome you back to The Centro Hotel & Residence by Orchardz Batam, Regards, Imron.
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Novia C. G.
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5.1
/10
Reviewed 144 week(s) ago
Maaf, saya bukan mau menjatuhkan hotel ini. Tapi saya customer yang kecewa. Ini review jujur. Saya tidak akan banyak bicara, foto akan menjelaskan semuanya. Saya membayar untuk 1 malam dengan harga 400ribu lebih. Saya tidak dapat kenyamanan dan ketenangan di sini. Hanya beberapa menit saya masuk kamar, saya segera check out tanpa refund dan tanpa basa basi. Ini masukan bagi pihak hotel agar tidak mematok harga yang tidak sesuai dengan kondisi kamar. Invoice DP juga bekas, penuh coretan. Foto tidak bisa saya upload karena sudah melebihi batas upload foto.
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+5
9 people find it helpful
Mohammad
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9.4
/10
Reviewed 151 week(s) ago
This is a good hotel with amenities with a place to cook and is value for money. Good for a getaway for couple.
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Willy H.
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6.1
/10
Reviewed 155 week(s) ago
The floor of the room is not clean, the soles of the feet are dusty during the stay. On the second day the room was not tidied up. There is a problem with the door handle, because it keeps beeping even though the door is closed tightly.
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4 people find it helpful
Ayu
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9.1
/10
Reviewed 181 week(s) ago
The spacious hotel rooms for a family and the facilities provided are very convenient and also not far from the supermarket in the city center. Comfortable environment away from noise.
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