The Zuri Palembang

Hotels
Preferred Partner
8.6
/10
Very Good
8,611 reviews

What Guests Say About Their Stay

Distance To City Center (233)
Ambiance (209)
Staff Friendliness (205)
Bedroom (205)
Verified Traveler
8.8
/ 10
The hotel staff were quite responsive. When my friend left their glasses in the room after we had already checked out, the matter was promptly and efficiently handled
E***a
9.4
/ 10
Like the hotel location, near to the city. And when asked for early check-in and late check-out, surprisingly they could provide it. Thanks for the kind service. Will stay here again when visiting Palembang.
Andika
10.0
/ 10
The hotel staff is friendly and helpful. The food is delicious, befitting a 4-star hotel. Great job, Zuri Hotel!
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M***u
8.5
/ 10
Worth to try, strategic location (near karaoke places, restaurants and malls), okay and comfortable rooms, friendly staff, can borrow prayer equipment (prayer mats and mukenas), clean and comfortable swimming pool, easy access.
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V***i
9.4
/ 10
strategic location next to the mall so if you want to buy something just walk, and the hotel's position in the middle of the city is close if you want to go to the 26 Ilir market to look for pempek overall a really good experience staying here, the room is nice, the view faces Ampera
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
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What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

The Zuri Palembang Rates per Night

The Zuri Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Zuri Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Zuri Palembang Location & Address

The Zuri Palembang is located at Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134, Jalan Radial No.KOL H. Burlian, 9 Ilir, Ilir Tim. I, Kota Palembang, Sumatera Selatan 30129, Indonesia. It's situated in the Palembang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 5 km from the city center.

How to go to The Zuri Palembang from Airport

Arranging a hotel transfer from the airport to hotel can be a smooth start to your trip. Here are a few options for your hotel transfer from Sultan Mahmud Badaruddin II International Airport to The Zuri Palembang:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find taxis readily available outside the airport terminal. The journey to The Zuri Palembang typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are available in Palembang. You can book a ride through the app, and a driver will pick you up from the designated area at the airport. This is often a convenient and relatively affordable option.
  • Airport Bus (Most Affordable):

    TransMusi offers airport bus services to various points in Palembang. You'll need to check the route and schedule to see if it stops near The Zuri Palembang. From the bus stop, you might need to take a short taxi or ride hailing to reach the hotel.
  • Hotel Shuttle (Pre-booked):

    Check if The Zuri Palembang offers an airport shuttle service. If they do, you can arrange for a pick-up in advance. This is often the most hassle-free option, as the driver will be waiting for you at the airport.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a ride hailing service. This will save you time and ensure a smooth transfer to The Zuri Palembang.

The Zuri Palembang Reviews & Summary

Looking for all about hotel The Zuri Palembang? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Palembang. Guests frequently praise its convenient location, comfortable accommodations, and excellent service.

What guests love about the hotel is its central location, making it easy to explore the city's attractions. The rooftop pool and bar are standout features, offering stunning views of Palembang. The hotel also boasts a well-equipped fitness center and a variety of dining options. One recent guest wrote: "The Zuri Palembang exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and clean, and the rooftop pool was a perfect place to relax after a long day of sightseeing."

The Zuri Palembang Room Types Available

Choosing the right hotel room type can significantly enhance your stay. The Zuri Palembang offers a variety of hotel bedroom types to suit different needs and preferences. Here's a breakdown of the categories of hotel rooms available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Executive Room:

    Slightly larger than the Deluxe Rooms, these rooms offer additional amenities and a workspace. Some rooms feature bathtubs.
  • Suite:

    The suites provide ample space with a separate living area and bedroom. Enjoy panoramic city views and luxurious amenities.
  • Family Room:

    Designed for families, these rooms offer extra space and bedding options.
  • Presidential Suite:

    The most luxurious option, featuring a spacious living area, dining area, and multiple bedrooms.

The Zuri Palembang is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information.

Hotel Facilities in The Zuri Palembang

The Zuri Palembang offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children, making it an ideal choice for families and business travellers alike.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and faxing services.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • On-site Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in The Zuri Palembang

The Zuri Palembang boasts several dining options, including a hotel buffet and restaurants, offering a variety of culinary experiences. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.

  • Makan Place Restaurant:

    This hotel restaurant serves a variety of Indonesian and international dishes. The breakfast buffet is priced at approximately SGD 25 per person and is open from 6:00 AM to 10:00 AM.
  • The Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Open from 10:00 AM to 11:00 PM.
  • Sky Lounge:

    Located on the rooftop, this lounge offers stunning city views and a selection of drinks and appetizers. Open from 6:00 PM to 1:00 AM.

The Makan Place Restaurant is known for its signature dish, Pempek Palembang, a traditional South Sumatran fish cake served with a tangy vinegar sauce.

The Zuri Palembang Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Zuri Palembang offers a convenient hotel to airport transfer service for its guests. To arrange an airport pick-up, you can contact the hotel directly at least 24 hours in advance.

When booking, provide your flight details, including arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport. This service ensures a hassle-free transfer to the hotel.

Nearby MRT Station & Bus Stops

Navigating Palembang using public transport is relatively easy. While Palembang doesn't have an MRT system, there are several nearby bus stops that provide convenient access to various parts of the city.

  • TransMusi Bus Stop - Halte Masjid Agung:

    Located approximately 1 km from The Zuri Palembang.
  • TransMusi Bus Stop - Halte Pasar Cinde:

    Located approximately 1.5 km from The Zuri Palembang.
  • TransMusi Bus Stop - Halte RS Charitas:

    Located approximately 2 km from The Zuri Palembang.

To use the TransMusi bus service, you can purchase a prepaid card at designated kiosks or bus stations. The card can be topped up with credit and used to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby The Zuri Palembang? Palembang offers a variety of attractions suitable for families and children. Here are a few nearby sightseeing places to consider:

  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River. Free to visit. (Approx. 3 km from the hotel)
  • Kuto Besak Fortress:

    A historical fortress with a museum showcasing Palembang's history. Entry fee: SGD 2. (Approx. 4 km from the hotel)
  • Museum Sultan Mahmud Badaruddin II:

    Learn about the history and culture of Palembang at this museum. Entry fee: SGD 1. (Approx. 5 km from the hotel)
  • Jakabaring Sport City:

    A large sports complex with various facilities, including a lake and recreational areas. Free to enter, but some activities may have fees. (Approx. 10 km from the hotel)
  • Kampung Al-Munawar:

    A unique Arab village with traditional houses and a vibrant atmosphere. Free to visit. (Approx. 6 km from the hotel)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Zuri Palembang (Palembang)

Exploring the nearby dining scene is a must when visiting Palembang. From local food to international cuisine, there's something for everyone. Here are a few nearby dining options to consider:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Pizza Hut:

    A well-known pizza chain offering a range of pizzas, pasta, and appetizers.
  • Marugame Udon:

    A Japanese restaurant specializing in udon noodles and tempura.

Local Street Food:

  • Pempek:

    A traditional Palembang fish cake served with a tangy vinegar sauce.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice, often served with chicken, shrimp, or vegetables.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near The Zuri Palembang (Palembang)

Looking for nearby shopping options? Palembang offers a variety of shopping places, from modern malls to traditional markets. Here are a few nearby shopping destinations to explore:

  • Palembang Icon Mall:

    A modern shopping mall with a variety of international and local brands, restaurants, and entertainment options.
  • Palembang Square Mall:

    Another popular shopping mall with a wide selection of shops, restaurants, and a cinema.
  • Pasar 16 Ilir:

    A traditional market where you can find a variety of goods, including clothing, food, and souvenirs.

Other Places to Stay Near The Zuri Palembang

If The Zuri Palembang is fully booked or you're looking for alternative accommodations, here are a few other hotels in Palembang to consider. We've listed a range of options, from luxury hotels to more affordable choices.

Luxury/5-Star Hotels Nearby:

  • Wyndham Opi Hotel Palembang:

    A luxurious hotel with a range of amenities, including a swimming pool, spa, and multiple dining options.
  • Arista Hotel Palembang:

    A stylish hotel with modern rooms and a convenient location.
  • The Alts Hotel Palembang:

    A sophisticated hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Novotel Palembang Hotel & Residence:

    A comfortable hotel with spacious rooms and a range of facilities.
  • ASTON Palembang Hotel & Conference Center:

    A modern hotel with a convenient location and a variety of amenities.
  • Beston Hotel Palembang:

    A stylish hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Rio City Hotel Palembang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Hotel Swarna Dwipa Palembang:

    A simple hotel with basic amenities and a central location.
  • Grand Duta Hotel Palembang:

    A comfortable hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect accommodation for your trip to Palembang is essential for a memorable experience. With its convenient location, comfortable rooms, and excellent facilities, The Zuri Palembang is a popular choice for travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance.

Whether you're looking for a luxurious stay or a budget-friendly option, Palembang offers a range of hotels to suit your needs. Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. Don't miss out on the opportunity to book cheap hotels in Indonesia and discover cheap hotels nearby for your next adventure.

All facilities in The Zuri Palembang

Bar, Cafe and Lounge The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool The Zuri Palembang
Swimming Pool
Fitness Center The Zuri Palembang
Fitness Center
Functional Hall The Zuri Palembang
Functional Hall
Lobby The Zuri Palembang
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Zuri Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang
The Zuri Palembang has a 4.0-star rating.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23.
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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (8,597)
Other sources (14)
8.6
Very Good
From 8,597 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.7

People often mention about The Zuri Palembang
All
Distance to City Center (164)
Ambiance (153)
Staff Friendliness (150)
Bedroom (141)
Accessibility (125)
Hotel Area (123)
Variety (120)
Bathroom (115)
Room Space (113)
Taste (110)
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Traveler Reviews The Zuri Palembang

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
The hotel staff were quite responsive. When my friend left their glasses in the room after we had already checked out, the matter was promptly and efficiently handled
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
View of the city of Palembang
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Check-in and check-out times are very long. Check-in can take up to 1.5 hours because you still have to wait for a room. The bed doesn't match your reservation either. It takes a long time to wait for plates and spoons.
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Isa M.
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8.5
/10
Reviewed 6 day(s) ago
Clean, comfortable, and very friendly staff. Thank you.
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Diah P.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
The staff is friendly but the breakfast menu takes a long time to be refilled.
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Rindu R. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The room is comfortable, clean, the staff are friendly and very helpful (Mrs. Lia and Mr. Fajar).
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Putra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
When I was about to check in, there was a lot of drama at The Zuri Hotel, but it's okay, as we are all human beings, overall it's good, the food is my favorite here, there are lots of variations, it's the first hotel where the food tastes delicious.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, nice, best, bed, etc., all good.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The best hotel, comfortable, clean, friendly staff.
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Izul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Great hotel. The facilities are okay.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff were very friendly and very helpful at check in.
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1 people find it helpful
V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The place is comfortable, the view is beautiful, the facilities are complete, the location is strategic, the staff is friendly, but because it's busy, the queue is a bit long when checking in and checking out.
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K***i
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
Very friendly service, very comfortable hotel.
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Icut M.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Everything is good, starting from the bathroom and everything else.
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, friendly, fast service. I love it
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Favorite hotel, the best from the room to the food
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel when I'm in Palembang, it's the best
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Verified Traveler
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Business
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10.0
/10
Reviewed 4 week(s) ago
Clean, comfortable rooms, good food, great location.
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Thank you so much for giving us a perfect rating and such a positive review for The Zuri Palembang! We are delighted to know that you enjoyed the cleanliness of your room, the taste of our food, and the location of our hotel. We look forward to welcoming you back in the future for another enjoyable stay. Yon Hendri, General Manager
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Kharisma P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I left something behind, and the hotel immediately confirmed it and shipped it via courier the same day. Very responsible.
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Accommodation's Reply
07 Oct 2025
Good evening, Ms. Kharisma. Thank you very much for your positive review and appreciation! We are very pleased to know that our team was able to help return your items quickly and safely. Responsible and prompt service is our commitment to providing comfort for our guests. See you again at The Zuri Palembang, Ms. Stay safe and stay healthy! Warm regards, Yon Hendri. (General Manager)
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Check-in and check-out were easy. The staff were friendly. The rooms were clean.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Good evening, sir/madam. It's wonderful to read your positive review! We will continue to strive to maintain the quality of our service and comfort to ensure your visit is memorable. Stay safe and stay healthy! Warm regards, Yon Hendri. (General Manager)
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Exterior 4 The Zuri Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Zuri Palembang

Traveloka (8,597)
Other sources (14)
8.6
Very Good
From 8,597 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.7

People often mention about The Zuri Palembang
All
Distance to City Center (164)
Ambiance (153)
Staff Friendliness (150)
Bedroom (141)
Accessibility (125)
Hotel Area (123)
Variety (120)
Bathroom (115)
Room Space (113)
Taste (110)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
The hotel staff were quite responsive. When my friend left their glasses in the room after we had already checked out, the matter was promptly and efficiently handled
Find this review helpful?
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
View of the city of Palembang
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Check-in and check-out times are very long. Check-in can take up to 1.5 hours because you still have to wait for a room. The bed doesn't match your reservation either. It takes a long time to wait for plates and spoons.
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Isa M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Clean, comfortable, and very friendly staff. Thank you.
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Diah P.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
The staff is friendly but the breakfast menu takes a long time to be refilled.
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Rindu R. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The room is comfortable, clean, the staff are friendly and very helpful (Mrs. Lia and Mr. Fajar).
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Putra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
When I was about to check in, there was a lot of drama at The Zuri Hotel, but it's okay, as we are all human beings, overall it's good, the food is my favorite here, there are lots of variations, it's the first hotel where the food tastes delicious.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, nice, best, bed, etc., all good.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The best hotel, comfortable, clean, friendly staff.
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Izul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Great hotel. The facilities are okay.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff were very friendly and very helpful at check in.
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1 people find it helpful
V***a
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Staycation
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8.8
/10
Reviewed 2 week(s) ago
The place is comfortable, the view is beautiful, the facilities are complete, the location is strategic, the staff is friendly, but because it's busy, the queue is a bit long when checking in and checking out.
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K***i
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
Very friendly service, very comfortable hotel.
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Icut M.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is good, starting from the bathroom and everything else.
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, friendly, fast service. I love it
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Favorite hotel, the best from the room to the food
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel when I'm in Palembang, it's the best
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean, comfortable rooms, good food, great location.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Thank you so much for giving us a perfect rating and such a positive review for The Zuri Palembang! We are delighted to know that you enjoyed the cleanliness of your room, the taste of our food, and the location of our hotel. We look forward to welcoming you back in the future for another enjoyable stay. Yon Hendri, General Manager
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Kharisma P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I left something behind, and the hotel immediately confirmed it and shipped it via courier the same day. Very responsible.
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Accommodation's Reply
07 Oct 2025
Good evening, Ms. Kharisma. Thank you very much for your positive review and appreciation! We are very pleased to know that our team was able to help return your items quickly and safely. Responsible and prompt service is our commitment to providing comfort for our guests. See you again at The Zuri Palembang, Ms. Stay safe and stay healthy! Warm regards, Yon Hendri. (General Manager)
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Check-in and check-out were easy. The staff were friendly. The rooms were clean.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Good evening, sir/madam. It's wonderful to read your positive review! We will continue to strive to maintain the quality of our service and comfort to ensure your visit is memorable. Stay safe and stay healthy! Warm regards, Yon Hendri. (General Manager)
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