Tjokro Hotel Pekanbaru

Hotels
Preferred Partner
All-star Accommodation
8.4
/10
Very Good
6,485 reviews

What Guests Say About Their Stay

Distance To City Center (78)
Staff Friendliness (71)
Hotel Area (57)
Room Space (55)
Enita Y.
10.0
/ 10
Kamarnya luas, bersih, serta nyaman, sarapannya juga lengkap dan enak. Staff sangat ramah ☺.
Ranny a. b. a.
10.0
/ 10
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Fajar Nugroho
9.1
/ 10
Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.
rizal a.
9.4
/ 10
As usual good place, and good breakfast menu.
Rossy P.
8.5
/ 10
The service was very good and friendly, at first the water was not smooth but I was immediately moved to another room, for 6 days staying with family here was really enjoyable, thank you Tjokro hotel 🥰.
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In the Area
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282

Main Facilities

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This accommodation offers:
Children play area
Laundry service
Airport transfer
Restaurant
Luggage storage
Elevator
Shopping center shuttle
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Tjokro Hotel Pekanbaru

Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
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Lobby Tjokro Hotel Pekanbaru
Lobby 2 Tjokro Hotel Pekanbaru

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Tjokro Hotel Pekanbaru Rates per Night

Tjokro Hotel Pekanbaru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Tjokro Hotel Pekanbaru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Tjokro Hotel Pekanbaru Location & Address

Tjokro Hotel Pekanbaru is located at Jalan Jendral Sudirman No. 51 , Pusat Kota Pekanbaru, Pekanbaru, Riau, Indonesia, 28282. It's situated in the Pekanbaru area of Indonesia, known for its vibrant atmosphere and local culture. The hotel is approximately 4 km from the city center.

How to go to Tjokro Hotel Pekanbaru from Airport

Arriving at Sultan Syarif Kasim II International Airport and wondering about the best way to get to Tjokro Hotel Pekanbaru? Don't worry, there are several convenient options available to suit your budget and time constraints. Here's a breakdown to help you choose the best hotel transfer for you.

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxis readily available outside the arrival terminal.
  • Ride Hailing (convenient):

    Ride hailing services offer a convenient and often cost-effective alternative to taxis. Simply book a ride through the app and wait for your driver at the designated pick-up point.
  • Airport Bus (most affordable):

    The airport bus is the most budget-friendly option, connecting the airport to various points in Pekanbaru. However, you'll need to check the bus schedule and route to see if it stops near Tjokro Hotel Pekanbaru. From the bus stop, you may need to take a short taxi or ride hailing service to reach the hotel.

Tips:

For the most convenient route, consider using a ride hailing service or taxi. They offer door-to-door service and can save you time and hassle, especially if you have luggage.

Tjokro Hotel Pekanbaru Reviews & Summary

Planning a trip and want to know all about Tjokro Hotel Pekanbaru? You're in the right place! Hotel reviews can be incredibly helpful when choosing the perfect accommodation for your needs. Let's dive into what guests are saying about this popular Pekanbaru hotel.

Guests consistently praise the hotel's comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's cleanliness and the quality of the breakfast buffet. The rooftop pool and bar are also frequently mentioned as standout features, offering stunning city views. One unique feature is the traditional Indonesian massage services offered at the spa.

"Excellent hotel! The staff were incredibly helpful and the room was spotless. The rooftop pool was a great place to relax after a long day of exploring Pekanbaru. Highly recommend!"

Tjokro Hotel Pekanbaru Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Tjokro Hotel Pekanbaru offers a variety of categories of hotel rooms to suit different needs and preferences. Let's explore the different hotel bedroom types available.

  • Superior Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples.
  • Deluxe Room:

    Offering more space and enhanced amenities compared to the Superior Room.
  • Executive Room:

    Ideal for business travellers, featuring a work desk and additional comfort.
  • Family Suite:

    Spacious suites designed to accommodate families, with separate living and sleeping areas.
  • Smoking/Non-Smoking Rooms:

    Available upon request.
  • Bathtubs/Bidets:

    Available in select room types.
  • Pet-Friendly:

    Tjokro Hotel Pekanbaru is not pet-friendly.

Hotel Facilities in Tjokro Hotel Pekanbaru

When choosing a hotel, it's important to consider the hotel amenities available. Tjokro Hotel Pekanbaru boasts a range of hotel facilities designed to enhance your stay. Here's a look at what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool.
  • Fitness Centre:

    Stay active during your trip with the hotel's well-equipped fitness centre.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa.
  • Restaurant:

    Savor delicious meals at the hotel restaurant.
  • Meeting Rooms:

    Ideal for business travellers, the hotel offers meeting rooms for conferences and events.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Tjokro Hotel Pekanbaru

One of the highlights of any hotel stay is the dining experience. Tjokro Hotel Pekanbaru offers a variety of options, including a hotel buffet, restaurant, and cafe. Let's explore the culinary offerings available.

  • Tjokro Restaurant:

    Serving a mix of Indonesian and international cuisine, open for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Enjoy a wide selection of dishes at the daily buffet breakfast (approximately SGD 15 per person).
  • Lobby Lounge:

    Relax with a coffee or light snack at the Lobby Lounge.
  • Signature Dishes:

    Try the Nasi Goreng Tjokro, a local favourite.

Tjokro Hotel Pekanbaru Airport pickups and How to Book

Arriving in a new city can be stressful, especially when it comes to arranging transportation from the airport. Many travellers look for hotels with airport shuttle services to make their journey smoother. Here's what you need to know about hotel to airport transfer options at Tjokro Hotel Pekanbaru.

Tjokro Hotel Pekanbaru offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance with your flight details. You can find their contact information on Traveloka. Be sure to confirm the price and meeting point when booking.

Nearby MRT Station & Bus Stops

Getting around Pekanbaru is easy with its network of public transportation. If you're looking for MRT nearby or nearby bus station options from Tjokro Hotel Pekanbaru, here's what you need to know.

  • Nearest Bus Stop:

    The nearest bus stop is located on Jalan Jenderal Sudirman, approximately 500 meters from the hotel.
  • Public Transport Card:

    You can purchase a local bus card at designated kiosks near major bus stops.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Pekanbaru offers a variety of attractions for all ages. Here are some nearby places to go and things to see nearby Tjokro Hotel Pekanbaru:

  • An Nur Great Mosque (Masjid Agung An Nur):

    A stunning mosque with beautiful architecture, located approximately 3 km from the hotel (Free entry).
  • Riau Cultural Park:

    Explore the local culture and traditions at this park, about 5 km from the hotel (Entry fee: SGD 2).
  • Soeman HS Library:

    A modern library with a unique design, located around 4 km from the hotel (Free entry).
  • Siak Bridge:

    A scenic bridge offering panoramic views of the Siak River, approximately 7 km from the hotel (Free entry).
  • Alam Mayang Fishing Pond:

    A recreational area with fishing ponds and playgrounds, about 10 km from the hotel (Entry fee: SGD 3).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Tjokro Hotel Pekanbaru (Pekanbaru)

Exploring the local culinary scene is a must when visiting Pekanbaru. If you're looking for nearby dining options, you'll find a variety of local food and eateries near Tjokro Hotel Pekanbaru. Here are some recommendations:

Cafes/Restaurants:

  • Kimteng Coffee Shop:

    A popular spot for coffee and local snacks.
  • Pizza Hut:

    A familiar option for pizza lovers.
  • Excelso Coffee:

    A well-known coffee chain with a comfortable atmosphere.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Fried noodles with vegetables and meat.
  • Soto Ayam:

    Chicken soup with rice noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce.

Shopping places near Tjokro Hotel Pekanbaru (Pekanbaru)

Whether you're looking for souvenirs or indulging in some retail therapy, Pekanbaru offers a variety of shopping places. Here are some dept stores near me and malls near hotel options near Tjokro Hotel Pekanbaru:

  • Mal SKA:

    A large shopping mall with a wide range of stores and restaurants.
  • Plaza Citra:

    Another popular mall with a mix of local and international brands.
  • Pasar Bawah:

    A traditional market where you can find local products and souvenirs.

Other Places to Stay Near Tjokro Hotel Pekanbaru

If Tjokro Hotel Pekanbaru is fully booked or you're looking for alternative accommodations, there are several other hotels nearby. Here's a list of affordable hotels nearby and other options to consider:

Luxury/5–6 star hotels nearby:

  • Grand Jatra Hotel Pekanbaru:

    A luxurious hotel with excellent amenities.
  • The Premiere Hotel Pekanbaru:

    Offering elegant rooms and top-notch service.
  • Aryaduta Pekanbaru:

    Known for its spacious rooms and central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • FOX Hotel Pekanbaru:

    A stylish hotel with modern design.
  • Labersa Grand Hotel & Convention Center:

    Featuring a large swimming pool and extensive facilities.
  • Alpha Hotel Pekanbaru:

    Offering comfortable rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Hotel Dafam Pekanbaru:

    A comfortable and affordable option.
  • Red Planet Pekanbaru:

    Offering budget-friendly accommodation.
  • Amelia Hotel:

    A simple and clean hotel with a good location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Pekanbaru doesn't have to be a chore. With its comfortable rooms, convenient location, and range of amenities, Tjokro Hotel Pekanbaru is a popular choice for travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance to secure your room booking.

Ready to plan your trip? Check out Traveloka for the best deals on hotels in Pekanbaru and make your hotel reservations today! Don't forget to explore other options for book cheap hotels in Indonesia and discover cheap hotels nearby for your next adventure.

All facilities in Tjokro Hotel Pekanbaru

Entertainment Facility Tjokro Hotel Pekanbaru
Entertainment Facility
Functional Hall Tjokro Hotel Pekanbaru
Functional Hall
Lobby Tjokro Hotel Pekanbaru
Lobby
Exterior Tjokro Hotel Pekanbaru
Exterior
Bedroom Tjokro Hotel Pekanbaru
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Airport transfer
  • Shopping center shuttle
  • Valet parking

Food and Drinks

  • Breakfast
  • Buffet breakfast

Things to Do

  • Children play area
  • Massage

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Tjokro Hotel Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tjokro Hotel Pekanbaru
90
Number of floors in Tjokro Hotel Pekanbaru
3
Another facilities in Tjokro Hotel Pekanbaru
Bellhop, Concierge, Doorman, Front desk, 24-hour security

Frequently asked question in Tjokro Hotel Pekanbaru

What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tjokro Hotel Pekanbaru
Tjokro Hotel Pekanbaru has a 3.0-star rating.
How many floors does Tjokro Hotel Pekanbaru have?
Tjokro Hotel Pekanbaru has 3.
How many rooms are available at Tjokro Hotel Pekanbaru
Tjokro Hotel Pekanbaru has 90.
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More Reviews from Other Guests in Tjokro Hotel Pekanbaru

8.4
Very Good
From 6,485 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.4

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Traveler Reviews Tjokro Hotel Pekanbaru

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40
Customer reviews
D***m
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the breakfast menu is varied.
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D***i
icon-Leisure
Leisure
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9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and helpful, the porridge in the restaurant is delicious and varied.
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K***n
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
The breakfast is quite good and has a lot of variety for a 3 star hotel, the room aroma needs attention, otherwise it is very good
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M***a
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Leisure
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6.1
/10
Reviewed 3 week(s) ago
I stayed here, booked a double bed, but was given a twin, even though I'd paid extra to get a double bed. The reason was that the room wasn't available, even though check-in was at 3 PM. Then I got a connecting room, but the door didn't seal properly, so the people next door were talking and laughing loudly, and that was at 2 AM. It was really annoying. The water was also yellow. I'll only stay here once.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the breakfast menu is extensive and delicious, the rooms are spacious...
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F***a
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9.4
/10
Reviewed 5 week(s) ago
Comfortable, and close to the city center
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. F*a, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Sri F. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly and fast response if we need anything, the check-in and check-out process is very fast, doesn't take long, love, highly recommended
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Accommodation's Reply
02 Oct 2025
Dear Ms. Sri F. Y., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Agus S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Suitable for staycation with family
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Accommodation's Reply
02 Oct 2025
Dear Mr. Agus S., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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E***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
First time staying here...friendly service. But the water wasn't hot at all. I complained, but no action was taken, so I was disappointed. The room was non-smoking, but it was so stuffy it made it hard to breathe. The food was decent. I'll reconsider staying here next time. Oh yeah, the towels, bedcover, and sheets were worn out, so it was probably time to get new ones.
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. E*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the inconvenience caused by the hot water not being optimal and the worn linen. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from happening again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, reservations were easy, and check-in and check-out were quick. It was very pleasant. There's a children's play area and massage chairs.
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. S*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels.
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Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Meyta W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, clean, fragrant, and has a warm ambience.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Meyta W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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p***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Stayed on a weekend, it was quite cheap, I got 370k.. I also happened to be able to check in half an hour earlier than scheduled. The room was really good.. really good, there was a mini fridge in the room.. only at Maghrib the lights went out twice, it wasn't the hotel's fault, but the mitigation was not good enough and the room occupants were not informed by the hotel staff, even though what was being sold was hospitality.
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Accommodation's Reply
01 Sep 2025
Dear Mr/Ms P*h, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review regarding the situation during the power outage is valuable input for us to improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Leo A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 13 week(s) ago
Recommended because it's located in the heart of the city center. Accessible everywhere is close.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Leo A., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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v***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 14 week(s) ago
I booked the Tjokro Hotel on my husband's recommendation for my mother, who had stayed there several times and was quite satisfied. However, this time, my mother was disappointed. She felt uncomfortable because the room was unclean and stuffy, and the bathroom had yellow or dirty water and no running water. Despite the location being quite close to the airport, I hope things improve in the future.
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Accommodation's Reply
16 Aug 2025
Dear Ms. V*a, Thank you for choosing Tjokro Hotel and taking the time to share your parents' experience. We apologize for the inconvenience your parents experienced regarding the less than optimal cleanliness and the yellow and stagnant water. We will follow up with the relevant department to immediately address this so that similar incidents do not occur again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Wahyu T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly, the service and comfort of the hotel is very good.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Wahyu T., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Their staff was friendly and so helpful during my stay, and there's also a shuttle to the airport too.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Mrs. N***l, Thank you for choosing Tjokro Hotel Pekanbaru and take the time to review your stay with us. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager
A***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The AC is really hot in every different room
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Mr./Ms. A*l, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the inconvenience you experienced regarding the suboptimal AC. We will follow up with the relevant department to address this immediately to prevent similar incidents from occurring again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Exterior 4 Tjokro Hotel Pekanbaru

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8.4
Very Good
From 6,485 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.4

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Traveler Reviews Tjokro Hotel Pekanbaru

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40
Customer reviews
D***m
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the breakfast menu is varied.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and helpful, the porridge in the restaurant is delicious and varied.
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The breakfast is quite good and has a lot of variety for a 3 star hotel, the room aroma needs attention, otherwise it is very good
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
I stayed here, booked a double bed, but was given a twin, even though I'd paid extra to get a double bed. The reason was that the room wasn't available, even though check-in was at 3 PM. Then I got a connecting room, but the door didn't seal properly, so the people next door were talking and laughing loudly, and that was at 2 AM. It was really annoying. The water was also yellow. I'll only stay here once.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the breakfast menu is extensive and delicious, the rooms are spacious...
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable, and close to the city center
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. F*a, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Sri F. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly and fast response if we need anything, the check-in and check-out process is very fast, doesn't take long, love, highly recommended
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Accommodation's Reply
02 Oct 2025
Dear Ms. Sri F. Y., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Agus S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Suitable for staycation with family
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Accommodation's Reply
02 Oct 2025
Dear Mr. Agus S., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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E***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
First time staying here...friendly service. But the water wasn't hot at all. I complained, but no action was taken, so I was disappointed. The room was non-smoking, but it was so stuffy it made it hard to breathe. The food was decent. I'll reconsider staying here next time. Oh yeah, the towels, bedcover, and sheets were worn out, so it was probably time to get new ones.
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. E*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the inconvenience caused by the hot water not being optimal and the worn linen. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from happening again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, reservations were easy, and check-in and check-out were quick. It was very pleasant. There's a children's play area and massage chairs.
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. S*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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ARI W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels.
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Accommodation's Reply
02 Oct 2025
Dear Mr. Ari W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for any inconvenience caused by the less than optimal cleanliness of the towels. We will follow up with the relevant department to address this matter immediately to prevent similar incidents from occurring in the future. We greatly appreciate your review and consider it valuable input in our efforts and commitment to continuously improve the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Meyta W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, clean, fragrant, and has a warm ambience.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Meyta W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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p***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Stayed on a weekend, it was quite cheap, I got 370k.. I also happened to be able to check in half an hour earlier than scheduled. The room was really good.. really good, there was a mini fridge in the room.. only at Maghrib the lights went out twice, it wasn't the hotel's fault, but the mitigation was not good enough and the room occupants were not informed by the hotel staff, even though what was being sold was hospitality.
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Accommodation's Reply
01 Sep 2025
Dear Mr/Ms P*h, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review regarding the situation during the power outage is valuable input for us to improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Leo A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 13 week(s) ago
Recommended because it's located in the heart of the city center. Accessible everywhere is close.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr. Leo A., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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v***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 14 week(s) ago
I booked the Tjokro Hotel on my husband's recommendation for my mother, who had stayed there several times and was quite satisfied. However, this time, my mother was disappointed. She felt uncomfortable because the room was unclean and stuffy, and the bathroom had yellow or dirty water and no running water. Despite the location being quite close to the airport, I hope things improve in the future.
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Accommodation's Reply
16 Aug 2025
Dear Ms. V*a, Thank you for choosing Tjokro Hotel and taking the time to share your parents' experience. We apologize for the inconvenience your parents experienced regarding the less than optimal cleanliness and the yellow and stagnant water. We will follow up with the relevant department to immediately address this so that similar incidents do not occur again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Wahyu T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly, the service and comfort of the hotel is very good.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Wahyu T., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Their staff was friendly and so helpful during my stay, and there's also a shuttle to the airport too.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Mrs. N***l, Thank you for choosing Tjokro Hotel Pekanbaru and take the time to review your stay with us. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager
A***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The AC is really hot in every different room
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Mr./Ms. A*l, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the inconvenience you experienced regarding the suboptimal AC. We will follow up with the relevant department to address this immediately to prevent similar incidents from occurring again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Number of reviews per page
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40