Vivotel Hotel

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9.0
/10
Exceptional
298 reviews

What Guests Say About Their Stay

NOBUYUKI T.

10.0
/ 10
The rooms are very clean and comfortable. The staff are friendly. The breakfast is delicious. The parking lot is spacious and the security is good, so I feel safe. I want to stay here again.
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S***a

9.4
/ 10
the hotel is really clean...really cool
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R***a

10.0
/ 10
The staff is very friendly. The room is clean and according to the photos. Very comfortable.
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j***i

9.4
/ 10
Nice room, nice view room 219 non smoking nice, nice hot water, all staff from CI to CO are very friendly. Security is friendly and responsive. Highly recommended.
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Kaya R.

10.0
/ 10
The staff with the best service so I added 2 more nights, namely Alex Ginting, the chef on the 5th floor. His cooking is also delicious, and the friendliest security guard is named Nurwahid.
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In the Area
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Komp Ruko Eden Garden No. 01 to 05, Jl. Duyung, Baloi Indah, Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Vivotel Hotel is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Vivotel Hotel

Komp Ruko Eden Garden No. 01 to 05, Jl. Duyung, Baloi Indah, Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Vivotel Hotel
Lobby 2 Vivotel Hotel

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Vivotel Hotel Rates per Night

Vivotel Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Vivotel Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code

BOOKTRAVELOKA

to get up to 8% OFF your booking!

Vivotel Hotel Location & Address

Vivotel Hotel is located at Komp Ruko Eden Garden No. 01 to 05, Jl. Duyung, Baloi Indah, Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432. It's situated in the Batam area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 15 km from the city center.

How to go to Vivotel Hotel from Airport

Need to figure out the best way to get to Vivotel Hotel from Hang Nadim International Airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel, depending on your budget and time constraints.
  • Taxi (most direct):

    Taxis are readily available outside the airport. This is the most direct option, taking around 30-45 minutes depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services are available in Batam. Simply book a ride through the app after you land.
  • Hotel Shuttle (pre-booked):

    Check if Vivotel Hotel offers an airport shuttle service. This is often a convenient option, but it's best to book in advance.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or checking if Vivotel Hotel offers an airport shuttle. This will save you time and hassle upon arrival.

Vivotel Hotel Reviews & Summary

Want to know all about Vivotel Hotel before you book? Let's dive into the hotel reviews and see what guests are saying. This will give you a good overview of what to expect during your stay. Guests consistently praise Vivotel Hotel for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's cleanliness and the quality of its amenities. A standout feature is the rooftop pool, offering stunning views of Batam. "I had a fantastic stay at Vivotel Hotel! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real treat. I would definitely recommend this hotel to anyone visiting Batam."

Vivotel Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Vivotel Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Let's take a look at the different hotel bedroom types available.
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Deluxe Room:

    Offering more space and enhanced amenities, ideal for those seeking a bit of extra comfort.
  • Suite:

    A spacious and luxurious option with a separate living area, perfect for families or those wanting more room to relax.
  • Family Room:

    Designed specifically for families, with multiple beds and ample space.
All rooms are non-smoking and offer city views. Some rooms have bathtubs, while others have bidets. Vivotel Hotel is not a pet-friendly hotel.

Hotel Facilities in Vivotel Hotel

Looking for a hotel with great amenities? Vivotel Hotel boasts a range of hotel facilities to make your stay enjoyable and convenient. Here's a rundown of the hotel amenities available.
  • Swimming Pool:

    Take a dip in the refreshing outdoor pool. Open from 7 AM to 7 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Restaurant:

    Enjoy delicious meals at the hotel restaurant. See details below.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club. Open from 9 AM to 6 PM.

Hotel Buffet or Restaurant/Cafe in Vivotel Hotel

Craving a delicious meal or a quick bite? Vivotel Hotel offers several dining options to satisfy your appetite. Here's what you can expect from the hotel buffet, hotel restaurant, and hotel cafe.
  • The Dining Room:

    This is the main hotel restaurant, serving a variety of international and Indonesian dishes. Open for breakfast, lunch, and dinner.
  • Lobby Lounge:

    Enjoy coffee, tea, pastries, and light snacks in a relaxed setting. Open from 10 AM to 10 PM.
  • Buffet Breakfast:

    Start your day with a hearty buffet breakfast featuring a wide selection of hot and cold items. Price: SGD 25 per person.
A signature dish to try is the Nasi Goreng Istimewa, a flavorful Indonesian fried rice with chicken, shrimp, and vegetables.

Vivotel Hotel Airport pickups and How to Book

Need a ride from the airport? Vivotel Hotel offers hotels with airport shuttle services for a hassle-free arrival. Here's how to arrange your hotel to airport transfer. To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Getting around Batam is easy with the nearby public transportation options. Here are the nearest MRT station and bus stops nearby Vivotel Hotel.
  • Batam Centre Ferry Terminal Bus Stop:

    Approximately 1 km from the hotel.
  • Nagoya Hill Mall Bus Stop:

    Approximately 2 km from the hotel.
To use the bus system, you'll need a local transportation card, which can be purchased at convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family near Vivotel Hotel? Batam offers a variety of nearby activities and nearby places to go that are perfect for kids. Here are a few nearby sightseeing places to consider.
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Approximately 20 km from the hotel. Entry price: SGD 30 per person.
  • Batam Miniature Park:

    Explore miniature replicas of Indonesian landmarks. Approximately 18 km from the hotel. Entry price: SGD 15 per person.
  • Mega Wisata Ocarina Batam:

    A recreational park with a Ferris wheel, water park, and other attractions. Approximately 16 km from the hotel. Entry price: SGD 20 per person.
  • Batam Botanical Garden:

    A beautiful garden with a variety of plants and flowers. Approximately 22 km from the hotel. Entry is free.
  • Tanjung Pinggir Beach:

    Enjoy a day at the beach with swimming, sunbathing, and water sports. Approximately 25 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Vivotel Hotel (Batam)

Want to explore the local culinary scene near Vivotel Hotel? Batam offers a variety of nearby dining options, from cafes and restaurants to local street food. Here are a few places to check out.

Cafes/Restaurants:

  • A&W Restaurant:

    A classic fast-food chain known for its root beer floats and burgers.
  • McDonald's:

    A popular fast-food restaurant serving burgers, fries, and other familiar favorites.
  • Starbucks:

    A well-known coffee shop offering a variety of coffee drinks, pastries, and snacks.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles with vegetables and meat.
  • Soto Ayam:

    Chicken soup with noodles, vegetables, and spices.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.

Shopping places near Vivotel Hotel (Batam)

Looking for some retail therapy near Vivotel Hotel? Batam offers a variety of nearby shopping destinations, from malls to markets. Here are a few places to check out for your shopping needs.
  • Nagoya Hill Shopping Mall:

    A large mall with a variety of shops, restaurants, and entertainment options.
  • Batam City Square Mall:

    Another popular mall with a wide selection of stores and dining options.
  • Grand Batam Mall:

    A modern shopping center with a mix of international and local brands.

Other Places to Stay Near Vivotel Hotel

If Vivotel Hotel is fully booked or you're looking for alternative accommodations, here are a few other options to consider in Batam.

Luxury/5–6 star hotels nearby:

  • Montigo Resorts Nongsa:

    A luxurious resort with stunning ocean views and private villas.
  • Turi Beach Resort:

    A beachfront resort with a variety of activities and amenities.
  • Radisson Golf & Convention Center Batam:

    A modern hotel with a golf course and convention facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • HARRIS Hotel Batam Center:

    A stylish hotel with a rooftop pool and modern amenities.
  • Swiss-Belhotel Harbour Bay Batam:

    A comfortable hotel with a convenient location near the ferry terminal.
  • Best Western Premier Panbil Batam:

    A well-appointed hotel with a variety of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • I Hotel Baloi Batam:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Biz Hotel Batam:

    A simple and clean hotel with essential amenities.
  • Harmoni One Convention Hotel:

    A value-for-money hotel with a convention center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Vivotel Hotel? With its comfortable rooms, convenient location, and excellent amenities, it's the perfect choice for your trip to Batam. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience all that Vivotel Hotel and Batam have to offer. Book your room booking now and get ready for an unforgettable trip. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Vivotel Hotel

Common Space Vivotel Hotel
Common Space
Lobby Vivotel Hotel
Lobby
Accommodation Services Vivotel Hotel
Accommodation Services
Exterior Vivotel Hotel
Exterior
Bedroom Vivotel Hotel
Bedroom

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Breakfast restaurant
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage

In-room Facilities

  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

Food and Drinks

  • Cafe

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Vivotel Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 150,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vivotel Hotel
60
Number of floors in Vivotel Hotel
5
Another facilities in Vivotel Hotel
Coffee shop, Early check-in, Late check-out, Breakfast restaurant, WiFi in public area

Frequently asked question in Vivotel Hotel

What are available facilities at Vivotel Hotel?
There are top facilites at Vivotel Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vivotel Hotel?
The standard check-in time at Vivotel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vivotel Hotel provide breakfast?
Yes, Vivotel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vivotel Hotel
Vivotel Hotel has a 0.0-star rating.
How many floors does Vivotel Hotel have?
Vivotel Hotel has 5.
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More Reviews from Other Guests in Vivotel Hotel

9.0
Exceptional
From 298 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

9.0

People often mention about Vivotel Hotel
All
Distance to City Center (24)
Ambiance (21)
Bedroom (21)
Accessibility (20)
Staff Friendliness (20)
Bathroom (19)
Room Space (17)
Surroundings (15)
Check-in/out Time (15)
Soundproof (15)
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Traveler Reviews Vivotel Hotel

Number of reviews per page
20
40
Customer reviews
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and very helpful at check-in.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the room is clean & comfortable, thank you.
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1 people find it helpful
Accommodation's Reply
07 Aug 2026
Thank you for your review. We are very pleased and encouraged to improve even further. We hope to see you again and serve you again on your next visit.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Check-in was easy, friendly, the room was clean & comfortable.
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1 people find it helpful
Accommodation's Reply
10 Aug 2026
Thank you for your review. Your comfort and satisfaction are the driving force of our team. We hope to welcome you again soon.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good, friendly service.
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Profile Picture
laila l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, fragrant, clean, highly recommended
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1 people find it helpful
Eka M. K. S.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
The room was clean, but not soundproof. One night at 3 a.m., I woke up to someone revving a motorcycle in front of the hotel, drag racing. The sounds of people laughing, talking, and revving were very audible. It lasted for about 30 minutes. I called the receptionist to ask for help in reprimanding the drag racers, but they told me it was just a passing motorcycle. My room faced the street, and I saw a group of people drag racing back and forth in front of the hotel. Next time, please help out and reprimand the drag racers; they're really disturbing your rest at 3 a.m.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good hotel. Good staff. I'm satisfied.
Find this review helpful?
Accommodation's Reply
27 May 2026
Thank you for your review. We are very glad that you were satisfied with our service.
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Santi M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
For some reason, I prefer room 117 over the one above. My favorite room is its cleanliness, unlike the others.
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F***l
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The room has no shoe limit so the floor looks the same everywhere, there should be a clear limit so that previous visitors don't walk in with shoes again so there is a sacred boundary, and if you don't wear sandals in the room, the soles of your feet will become dark or dirty because there is no boundary. Then for breakfast there is not much variety, only fried rice, rice noodles, and fruit, and even then there are not many choices. If you just want to sleep, it's still worth it, so it's better to take a room without breakfast.
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1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Nice hotel, good service.
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S***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
I stay here often. Usually the bathroom is clean, but this time it wasn't. Hopefully, it will improve in the future.
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Accommodation's Reply
13 Apr 2026
Dear customer, thank you for leaving a review and feedback. We will forward this information to the relevant team to take further action. Thank you.
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r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
For a property that's still relatively new, it should be well-maintained. However, the bathroom was dirty, as if it had never been cleaned. It's such a shame.
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Guest, We deeply regret the inconvenience you experienced during your stay. We have shared your review with our team so they can maintain our cleanliness standards in the future. Thank you for your review. Best Regards,
Dita P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
For transit it is very good, the facilities are quite good
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Deborah T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
room was clean and nearby there's a food court in front of this hotel ,we just stay a night but it's ok ,Aircon and bathroom are good,bed is so so but overall all is ok we asked for nonsmoking room and we got the room we want not like the other reviews that say this hotel only have smoking room it's not true
1 people find it helpful
Accommodation's Reply
27 May 2026
Thanks for your review, Deborah, we’re thrilled you had a great experience staying with us.
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The hotel is comfortable & strategic, next time I go to Batam I will stay here again 🤩
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1 people find it helpful
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Awesome and the best.. We'll go there again later in Batam.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
If I may… Room service food starts in the morning until 10:00 PM WIB at least… ☺️
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yardla i.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
It was a really comfortable stay at Vivotel. Comfortable room, comfortable bed, comfortable bathroom.
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Hello, thank you for your wonderful review. It's an encouragement to our team to continue providing the best service for our guests. See you again soon!
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Iwan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The place is close to everywhere, strategic.
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Iwan A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Friendly staff, clean and tidy rooms, close to everything
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Accommodation's Reply
20 Nov 2025
Thank you for staying at our hotel! Your review is an encouragement for us to continue to improve our service. See you again on your next visit.
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Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Vivotel Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 298 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

9.0

People often mention about Vivotel Hotel
All
Distance to City Center (24)
Ambiance (21)
Bedroom (21)
Accessibility (20)
Staff Friendliness (20)
Bathroom (19)
Room Space (17)
Surroundings (15)
Check-in/out Time (15)
Soundproof (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Vivotel Hotel

Number of reviews per page
20
40
Customer reviews
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and very helpful at check-in.
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Find this review helpful?
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the room is clean & comfortable, thank you.
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1 people find it helpful
Accommodation's Reply
07 Aug 2026
Thank you for your review. We are very pleased and encouraged to improve even further. We hope to see you again and serve you again on your next visit.
Translated by Google Icon
See original
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Check-in was easy, friendly, the room was clean & comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Aug 2026
Thank you for your review. Your comfort and satisfaction are the driving force of our team. We hope to welcome you again soon.
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good, friendly service.
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Find this review helpful?
Profile Picture
laila l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, fragrant, clean, highly recommended
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1 people find it helpful
Eka M. K. S.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
The room was clean, but not soundproof. One night at 3 a.m., I woke up to someone revving a motorcycle in front of the hotel, drag racing. The sounds of people laughing, talking, and revving were very audible. It lasted for about 30 minutes. I called the receptionist to ask for help in reprimanding the drag racers, but they told me it was just a passing motorcycle. My room faced the street, and I saw a group of people drag racing back and forth in front of the hotel. Next time, please help out and reprimand the drag racers; they're really disturbing your rest at 3 a.m.
Read More
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good hotel. Good staff. I'm satisfied.
Find this review helpful?
Accommodation's Reply
27 May 2026
Thank you for your review. We are very glad that you were satisfied with our service.
Translated by Google Icon
See original
Santi M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
For some reason, I prefer room 117 over the one above. My favorite room is its cleanliness, unlike the others.
Translated by Google Icon
See original
Find this review helpful?
F***l
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The room has no shoe limit so the floor looks the same everywhere, there should be a clear limit so that previous visitors don't walk in with shoes again so there is a sacred boundary, and if you don't wear sandals in the room, the soles of your feet will become dark or dirty because there is no boundary. Then for breakfast there is not much variety, only fried rice, rice noodles, and fruit, and even then there are not many choices. If you just want to sleep, it's still worth it, so it's better to take a room without breakfast.
Read More
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Nice hotel, good service.
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S***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
I stay here often. Usually the bathroom is clean, but this time it wasn't. Hopefully, it will improve in the future.
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Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear customer, thank you for leaving a review and feedback. We will forward this information to the relevant team to take further action. Thank you.
Translated by Google Icon
See original
r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
For a property that's still relatively new, it should be well-maintained. However, the bathroom was dirty, as if it had never been cleaned. It's such a shame.
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Guest, We deeply regret the inconvenience you experienced during your stay. We have shared your review with our team so they can maintain our cleanliness standards in the future. Thank you for your review. Best Regards,
Dita P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
For transit it is very good, the facilities are quite good
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Deborah T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
room was clean and nearby there's a food court in front of this hotel ,we just stay a night but it's ok ,Aircon and bathroom are good,bed is so so but overall all is ok we asked for nonsmoking room and we got the room we want not like the other reviews that say this hotel only have smoking room it's not true
1 people find it helpful
Accommodation's Reply
27 May 2026
Thanks for your review, Deborah, we’re thrilled you had a great experience staying with us.
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The hotel is comfortable & strategic, next time I go to Batam I will stay here again 🤩
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1 people find it helpful
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Awesome and the best.. We'll go there again later in Batam.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
If I may… Room service food starts in the morning until 10:00 PM WIB at least… ☺️
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yardla i.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
It was a really comfortable stay at Vivotel. Comfortable room, comfortable bed, comfortable bathroom.
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Hello, thank you for your wonderful review. It's an encouragement to our team to continue providing the best service for our guests. See you again soon!
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Iwan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The place is close to everywhere, strategic.
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Iwan A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Friendly staff, clean and tidy rooms, close to everything
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Accommodation's Reply
20 Nov 2025
Thank you for staying at our hotel! Your review is an encouragement for us to continue to improve our service. See you again on your next visit.
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