Hotel Marte

It’s a nice stay, very value for money. Clean room and bathroom.

The breakfast is soooo limited, they don’t give enough information about anything, the building doesn’t have elevator, the room and bathroom has a good size. The area is quiet

Receptionist was terrible! Poor customer service

The property was undergoing major remodeling, the room I was given was dirty, people were making noise very early in the morning :(

Hotel was simple but nice. Hotels.com said that check in was 2pm, when we got to the hotel they said that check in was 3pm. 3pm is fine, but they should be clear about details on the hotels.com site. Not to close to the center of Milan, but the tram was close by and easy to get to the center.

Did not like the very small shower, the AC didn’t work, the ceiling in the bathroom was moldy, I liked the staff, the location was good

Staff were not friendly, the reservation was with breakfast but they said you can get coffee and tea only. Also the reservation was included air-conditioning room but they said you have to pay 6€/night to turn the air-condition on. Over all the worest two nights in my life.

Don’t stay here if you value your sanity. You can hear everything happening in the halls at all hours of the day. The bathroom is so small you can barely move. The front desk is rude and unhelpful and refuses to let you check in even a minute early. There is no elevator but there are tons of stairs and no one to assist you. It is not near any Milan attractions so expect to use the metro every day. You have to pay extra for air conditioning which is a scam because they know it is hot and travellers need it otherwise you’ll cook in their terribly ventilated rooms. Feels like a jail cell.

Not happy with this hotel

Hotel has nothing to offer. Location although not horrendous is not appealing. And the rooms were horrible with no comfort.

This is the worst hotel of all time, the owner is mean and greedy and so as the staff exept for the asian guy, they didn't allow visitors, very bad vibe...

The only thing we liked was that one of the desk clerks made our morning cappuccino well. Everything else was unacceptable to terrible. First of all, I should have known something was up when I booked the hotel, confirmed there was air conditioning, and found in the fine print after our booking was confirmed that air conditioning costs 8 Euro a day extra. We traveled in July, so it is hot, and the hotel should have AC in working order in all its rooms. We paid more than 100 Euro a day-not including the city taxes and AC charge, for this hotel and this was the biggest mistake ever, as it is not even worth 50. The manager and clerk lied to us, telling us the AC was out and would be fixed the second day. They asked us to stay out of the hotel til after 6 so they could fix it. They did not fix it,but instead offered us one room for two with working AC and another room for two with a broken AC. We tried to find a different hotel but could not. The toilet leaked dirty toilet water all Over the floor upon flushing. The walls and coverlets were not clean looking. The shower was the smallest i’ve ever seen, even in Europe, barely bigger than the circumference of my body. One room they moved us to was a little more acceptable, but clearly they will rent you a crappy room here just to make a buck. Worst hotel stay of my life! Didn’t sleep in the heat even with a fan... and it took two requests and an hour for the guy to get the fan which took him 5 minutes. A noisy nightclub nearby.

good location for all of the city and night life and clean hotel, and friendly staff

I had choose this hotel as it was closer to the place I had work but money wise its a good hotel to stay facility is good except the WiFi the hotel staff is also cooperative and ya a fine hotel for a short stay

Good location, clean room despite it very small,good for transport, poor breakfast, no fridge in the room, specially one staff Francesco don't treat customer well, bad behaviour not a sense of welcoming client, arrongant never take care of client.

Non c'è più la colazione a buffet

ottima struttura

Stanza sporca, mi avrebbero chiesto 6€ per l’uso del condizionatore (che non funzionava) e poi non li ho pagati! Pessima colazione, camera piena di polvere…

Peccato che su alcuni aspetti

Darei piu stelle se non fosse per il personale al checking veramente scontroso, prepotente, maleducato. Attenzione che ce scritto che hanno deposito bagaglio invece non è vero, devi lasciare i bagagli sotto la scrivania dove fanno checking e soltanto per 2 ore dopo checkout, non di piu, non puoi entrare in bagno prima checkin ne dopo checkout, incredibili, colazione dopo le 8 e non 7 come ce scritto. Qualcuno deve fare capire al personale che Noi stiamo pagando per albergare e abbiamo diritto a essere trattati con rispetto invece di comportarsi come se facessero un favore di albergarci nella loro piccola struttura