Serena Hotel

Hotels
7.6
/10
Pleasant
563 reviews

What Guests Say About Their Stay

Steven
10.0
/ 10
The hotel was lovely! The staff were very friendly. Food around was good. If you want breakfast go early!
Sion
10.0
/ 10
Stayed with friends for the rugby. Lovely friendly staff and overall great value - area around the hotel seemed pleasant and nice. Breakfast was ample and rooms lovely and clean
Ana
10.0
/ 10
The attention for the morning was so kind, he gave us many tips to go everywhere, and the location is perfect, in front we had very good restaurants very good, excellent
In the Area
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Via Principe Amedeo 64, Rome, Metropolitan City of Rome, Lazio, Italy, 185

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Serena Hotel is a hotel in a good neighborhood, which is located at Rome. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serena Hotel

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Via Principe Amedeo 64, Rome, Metropolitan City of Rome, Lazio, Italy, 185
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Discover More About Serena Hotel

Location


Serena Hotel is a hotel in a good neighborhood, which is located at Rome.

About Serena Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serena Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Serena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serena Hotel is the right place to stay.

All facilities in Serena Hotel

Others Serena Hotel
Others

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

General

  • Reception hall

Accommodation Policy & General Information in Serena Hotel

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serena Hotel
50
Number of floors in Serena Hotel
4
Another facilities in Serena Hotel
Luggage storage, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Serena Hotel

What are available facilities at Serena Hotel?
There are top facilites at Serena Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serena Hotel?
The standard check-in time at Serena Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Serena Hotel provide breakfast?
Yes, Serena Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Serena Hotel

Traveloka (8)
Other sources (555)
7.6
Pleasant
From 555 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

9.2

Service and Facilites

8.0

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Traveler Reviews Serena Hotel

Number of reviews per page
20
40
Top reviews
Max
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible, we checked in and never told AC was out in the whole building. Got to the room to find out about it. Receptionist said nothing he could do. At this time Hotel.com is saying they can do nothing to get a refund on my cancelation because it is non refundable. Fighting it, but terrible service from Hotel.
Monica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and staff at the hotel v
Steven
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was lovely! The staff were very friendly. Food around was good. If you want breakfast go early!
Lindsey
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was nice and there was a working elevator. Location is great next to Roma Termini.
Shelley
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thank you Marco for being so friendly and helpful.
Mai
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room is small and the bathroom is very small. I am a small person but when I shower I can't move much because I will hit the walls.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was friendly and it was in a great location 👍
Evan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Picked this place for 1 night return in Rome before going to Naples. Checked in late. Room small, dated and there was noise from outside. For a 3 star the breakfast wasn’t bad.
Chelsea
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

GOOD LOCATION, STAFF VERY FRIENDLY AND HELPFUL!
Sion
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Stayed with friends for the rugby. Lovely friendly staff and overall great value - area around the hotel seemed pleasant and nice. Breakfast was ample and rooms lovely and clean
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We had a double room and booked quite a few weeks in advance so I was very disappointed when we were given the corner room as it was tiny and very tight, with almost no room to walk around the bed. The room and bathroom were both very clean though, with some toiletries provided too. I did find ants on the bedside table both nights and even one in the bed… The beds themselves were also quite hard. Location was great, with some amazing food options right on the doorstep. Reception staff were also friendly at check-in. They gave warning of cash only for the tourist tax required at time of checkout.
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Nawal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

good location next to train station and bus terminus, they have elevator,
Waleed
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It can be loud in night, from outside noise. Bed was stiff, room was very small and less options in breakfast. Overall good location from termini and friendly staff.
Laura
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Needs some property renovation
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The attention for the morning was so kind, he gave us many tips to go everywhere, and the location is perfect, in front we had very good restaurants very good, excellent
Sandra L.
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We had no idea what to expect but the streets in Rome around the hotel were filled with restaurants and shops. It was quite charming. The railway station was barely a block away. The rooms were cramped but adequate for our stay. The man at the front desk was PHENOMENAL. He took care of us two solo women with great discretion, care and honesty. I'd go back in a second!
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Neil
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The gentleman at front desk who has worked there since 1989 was so friendly and helped us to book restaurant and taxis was so kind nothing too much bother thankyou people like you make a big difference to someones stay a credit to the hotel thankyou jacqui rose
Ellen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This small and quaint hotel was located well, and has the best staff! I would stay there again if I returned to Rome!
Yuk Kwan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Friendly helpful staff. Included breakfast was good and plentiful. Clean room. Close to train, bus, tram, attractions, dining, shopping.
Valentina
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel was really cool looking inside very old but well kept. The room definitely needed some updating and I’m not going to lie i felt a little creeped out sleeping there… the bed just looked creepy and the blanket on top looks very old. The bathroom looked old and it needs updating. It was very clean and perfect for a One night stay because of terminal so close to hotel it was convenient . Breakfast was also good in the morning
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Number of reviews per page
20
40

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Others 4 Serena Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.