Ace Hotel Kyoto

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9.7
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Leela

10.0
/ 10
Loved this hotel. Beautiful property, excellent staff and great amenities. Our favourite hotel we stayed at in Japan

Peter

10.0
/ 10
Reception staff were helpful from start to finish. Knowledgeable of the area with personal recommendations provided. Hotel is in a great location. The hotel provides other retailers but be sure to check out other business outside the venue as the city has a lot to offer.

Annabelle

10.0
/ 10
One of our most favourite hotels ever - the staff is so helpful. The breakfast selection was incredible (you can choose between American or Japanese breakfast) and kids eat for free. Rooms are spacious, we were able to open up 3 of our large suitcases. You can use a laundromat about a 5 mins walk away or you can use their laundry service which they charge per item.
In the Area
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245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kansai, Japan, 604-8185

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Ace Hotel Kyoto is located in area / city Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ace Hotel Kyoto

245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kansai, Japan, 604-8185
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Ace Hotel Kyoto Rates per Night

Looking for the best Ace Hotel Kyoto hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Ace Hotel Kyoto room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Ace Hotel Kyoto Location & Address

Ace Hotel Kyoto is located at 245-2 Kurumaya-cho, Nakagyo-ku, Kyoto, 604-8185, Japan. It's situated in the Kyoto area of Japan, known for its blend of modern and traditional culture. The hotel is approximately 2 km from the city center.

How to go to Ace Hotel Kyoto from Airport

Navigating from the airport to Ace Hotel Kyoto is a breeze with several convenient options. Whether you're after speed or budget-friendliness, here's how to make your hotel transfer:
  • Taxi (Most Direct):

    A taxi from Kansai International Airport (KIX) will take you directly to the hotel. It's the fastest option, taking around 1 hour and 30 minutes, but also the most expensive.
  • Haruka Express Train (Fast & Comfortable):

    Take the JR Haruka Express train from KIX to Kyoto Station. From Kyoto Station, you can take a short taxi ride or the Karasuma Subway Line to Karasuma Oike Station, which is a short walk from the hotel. This journey takes approximately 1 hour and 45 minutes.
  • Airport Limousine Bus (Convenient):

    The Airport Limousine Bus runs directly from KIX to several major hotels in Kyoto, including stops near Ace Hotel Kyoto. Check the schedule for the most convenient stop. The journey takes around 2 hours.
  • Train and Subway (Budget-Friendly):

    Take the Nankai Airport Line from KIX to Namba Station in Osaka, then transfer to the Midosuji Subway Line to Umeda Station. From Umeda, take the JR Kyoto Line to Kyoto Station, and then the Karasuma Subway Line to Karasuma Oike Station. This is the most affordable option but takes around 2 hours and 30 minutes.
  • Ride Hailing (Door-to-Door):

    Use Traveloka to book a ride-hailing service from the airport directly to Ace Hotel Kyoto. This offers a convenient, door-to-door service, though prices can vary depending on demand.

Tips:

For the most convenient route, consider the Haruka Express train to Kyoto Station followed by a short taxi or subway ride. This balances speed and comfort, making your arrival smooth and stress-free.

Ace Hotel Kyoto Reviews & Summary

Looking for all about hotel Ace Hotel Kyoto? Hotel reviews consistently praise its unique blend of modern design and traditional Japanese aesthetics. Guests rave about the hotel's vibrant atmosphere and its central location, making it easy to explore Kyoto's many attractions. What guests love about the hotel is its stylish rooms, friendly staff, and the excellent on-site dining options. The hotel's standout feature is its commitment to art and music, with regular events and installations that create a lively and engaging environment. Here's a short, positive review to encourage bookings: "Ace Hotel Kyoto is a fantastic place to stay! The rooms are beautifully designed, the staff are incredibly helpful, and the location is perfect for exploring the city. I highly recommend it!"

Ace Hotel Kyoto Room Types Available

Choosing the right hotel room type can make all the difference for your stay. Ace Hotel Kyoto offers a variety of categories of hotel rooms to suit different needs and preferences. Here are the different hotel bedroom types available:
  • Standard Room:

    A comfortable and stylish room with a king-size bed or two twin beds, perfect for solo travellers or couples. Non-smoking rooms are available.
  • Deluxe Room:

    A larger room with added amenities, such as a seating area and a better view of the city. Some rooms feature bathtubs. Non-smoking rooms are available.
  • Garden Suite:

    A luxurious suite with a private garden, offering a tranquil escape from the city. Includes a bathtub and separate living area. Non-smoking rooms are available.
  • Loft Suite:

    A spacious, two-story suite with a unique design, offering plenty of room to relax and unwind. Includes a bathtub. Non-smoking rooms are available.
  • Accessible Room:

    Designed for guests with mobility needs, featuring wider doorways, grab bars, and accessible bathrooms. Non-smoking rooms are available.
  • Dog-Friendly Room:

    Ace Hotel Kyoto is pet-friendly! Certain rooms are designated as dog-friendly. An additional charge of ¥5,000 per night applies, and dogs must weigh under 10 kg. Advance notice is required.

Hotel Facilities in Ace Hotel Kyoto

Ace Hotel Kyoto offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. From relaxing amenities to convenient services, here's what you can expect:
  • Fitness Centre:

    Stay active with the hotel's well-equipped fitness centre, open 24 hours.
  • Restaurant & Cafe:

    Enjoy delicious meals and beverages at the hotel's on-site restaurant and cafe. See below for more details.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any needs or inquiries.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry and dry cleaning services (additional fees apply).
  • Meeting & Event Spaces:

    Host your next meeting or event in the hotel's versatile event spaces.
  • Art Gallery:

    Explore the hotel's rotating art exhibitions, showcasing local and international artists.
  • Bicycle Rental:

    Explore Kyoto at your own pace with the hotel's bicycle rental service (additional fees apply).
  • Dog-Friendly Amenities:

    Special amenities for furry friends, including dog beds and bowls (available in designated dog-friendly rooms).

Hotel Buffet or Restaurant/Cafe in Ace Hotel Kyoto

Ace Hotel Kyoto boasts several fantastic dining options, perfect for any craving. Whether you're after a quick bite or a leisurely meal, here's what you can expect from the hotel's restaurant and cafe:
  • Mr. Maurice's Italian:

    Indulge in authentic Italian cuisine with a modern twist. Open for lunch and dinner. Prices range from SGD 40-70 per person. Signature dishes include handmade pasta and wood-fired pizzas.
  • Stumptown Coffee Roasters:

    Enjoy expertly brewed coffee and light snacks at this popular cafe. Open from morning until evening. Prices range from SGD 5-15 per person. Don't miss their signature cold brew.
  • Piopiko:

    A vibrant restaurant serving Korean fried chicken and other Korean-inspired dishes. Open for lunch and dinner. Prices range from SGD 30-50 per person.
  • Breakfast Buffet:

    While not always available, the hotel sometimes offers a breakfast buffet with a variety of Western and Japanese dishes. Check with the hotel for availability and pricing, typically around SGD 45 per person.

Ace Hotel Kyoto Airport pickups and How to Book

Looking for hotels with airport shuttle services? Ace Hotel Kyoto does not offer a direct hotel to airport transfer service. However, the hotel staff can assist in arranging a private taxi or shuttle service for airport pickups. To book a taxi or private shuttle, contact the hotel's concierge service at least 24 hours in advance. Provide your flight details and arrival time, and they will arrange for a driver to meet you at the airport. Prices vary depending on the type of vehicle and distance.

Nearby MRT Station & Bus Stops

Navigating Kyoto is easy with its efficient public transport system. Here are the nearby MRT station and bus stops near Ace Hotel Kyoto:
  • Karasuma Oike Station (Subway):

    Approximately a 5-minute walk from the hotel. This station is served by the Karasuma Line and the Tozai Line, providing easy access to many of Kyoto's attractions.
  • Karasuma Sanjo Bus Stop:

    Approximately a 3-minute walk from the hotel. Several bus lines stop here, including routes 3, 4, 5, and 15, offering convenient access to various parts of the city.
  • Shijo Karasuma Bus Stop:

    Approximately a 10-minute walk from the hotel. This major bus hub offers a wide range of bus routes to destinations throughout Kyoto.
To use the public transport system, you can purchase a rechargeable IC card (such as ICOCA or Suica) at major train stations or convenience stores. These cards can be used on both trains and buses. Alternatively, you can pay with cash on buses, but it's best to have exact change.

Nearby Attractions for Family / Kid Friendly

Kyoto is packed with nearby activities and attractions perfect for families. Here are some nearby sightseeing places and things to see nearby that are sure to delight both kids and adults:
  • Kyoto Railway Museum:

    (2.5 km from the hotel) A fantastic museum showcasing Japan's railway history with interactive exhibits and a large collection of trains. Entry fee: SGD 13 per adult, SGD 6 per child.
  • Kyoto International Manga Museum:

    (1 km from the hotel) A must-visit for manga fans, with a vast collection of manga books and exhibits. Entry fee: SGD 7 per adult, SGD 3 per child.
  • Nijo Castle:

    (2 km from the hotel) A historic castle with beautiful gardens and impressive architecture, offering a glimpse into Japan's feudal past. Entry fee: SGD 8 per adult, SGD 3 per child.
  • Kyoto Aquarium:

    (3 km from the hotel) Home to a diverse range of marine life, including adorable penguins and impressive sea creatures. Entry fee: SGD 25 per adult, SGD 12 per child.
  • Arashiyama Bamboo Grove:

    (10 km from the hotel) A stunning bamboo forest that offers a magical and serene experience. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Ace Hotel Kyoto (Kyoto)

Exploring the nearby dining scene around Ace Hotel Kyoto offers a delightful culinary adventure. From cosy cafes to local restaurants, there's something to satisfy every palate. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • % Arabica Kyoto Arashiyama:

    A popular coffee shop known for its minimalist design and high-quality coffee.
  • Ippudo Kyoto:

    A renowned ramen chain serving delicious and authentic Hakata-style ramen.
  • Omen Kodaiji:

    A traditional restaurant specialising in Omen noodles, a Kyoto specialty.

Local Street Food:

  • Mitarashi dango:

    Sweet and savoury grilled mochi balls glazed with a soy sauce-based sauce.
  • Senbei (rice crackers):

    A variety of crispy rice crackers with different flavours, such as soy sauce, seaweed, and sesame.
  • Takoyaki:

    Savoury octopus balls topped with takoyaki sauce, mayonnaise, and bonito flakes.
  • Yatsuhashi (a local confectionery):

    A traditional Kyoto sweet made from glutinous rice flour, sugar, and cinnamon.
  • Matcha ice cream:

    Creamy and refreshing green tea ice cream, a perfect treat for a hot day.

Shopping places near Ace Hotel Kyoto (Kyoto)

Discover the nearby shopping scene around Ace Hotel Kyoto, offering a mix of traditional crafts and modern retail experiences. Whether you're looking for souvenirs or high-end fashion, here are some nearby shopping destinations:
  • Shijo Street:

    A bustling shopping street with a mix of department stores, boutiques, and traditional shops.
  • Kyoto Station:

    A large complex with a department store (Isetan), restaurants, and souvenir shops.
  • Nishiki Market:

    Known as "Kyoto's Kitchen," this vibrant market offers a wide array of local foods, snacks, and kitchenware.

Other Places to Stay Near Ace Hotel Kyoto

Looking for alternative accommodations? Here are some other places to stay near Ace Hotel Kyoto, catering to different budgets and preferences:

Luxury/5–6 star hotels nearby:

  • Ritz-Carlton, Kyoto:

    Known for its exceptional service and luxurious amenities.
  • Four Seasons Hotel Kyoto:

    Offers a serene escape with beautiful gardens and world-class dining.
  • Suiran, a Luxury Collection Hotel, Kyoto:

    A tranquil retreat with stunning views of the Hozugawa River.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Granvia Kyoto:

    Conveniently located within Kyoto Station, offering easy access to transportation.
  • RIHGA Royal Hotel Kyoto:

    A large hotel with a variety of dining options and spacious rooms.
  • Kyoto Tokyu Hotel:

    Known for its comfortable rooms and excellent service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Hotel The M’s Kyoto:

    Offers modern and comfortable accommodations at an affordable price.
  • Piece Hostel Kyoto:

    A stylish hostel with private rooms and dormitories, perfect for budget travellers.
  • UNIZO INN Kyoto Kawaramachi Shijo:

    A simple and clean hotel in a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Kyoto and looking for the perfect place to stay? Ace Hotel Kyoto offers a unique blend of style, comfort, and convenience, making it an excellent choice for your visit. With its central location, you'll have easy access to Kyoto's top attractions, dining, and shopping. Don't miss out on the opportunity to experience this exceptional hotel. Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless room booking experience. Start planning your unforgettable Kyoto adventure now! book cheap hotels in Japan cheap hotels nearby

All facilities in Ace Hotel Kyoto

Entertainment Facility Ace Hotel Kyoto
Entertainment Facility
Fitness Center Ace Hotel Kyoto
Fitness Center
Functional Hall Ace Hotel Kyoto
Functional Hall
Common Space Ace Hotel Kyoto
Common Space
Lobby Ace Hotel Kyoto
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Garden
  • Fitness center
  • Shops

General

  • Banquet
  • Ballroom
  • Reception hall

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Ace Hotel Kyoto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate for children age 12 and younger. Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ace Hotel Kyoto
213
Number of floors in Ace Hotel Kyoto
7
Another facilities in Ace Hotel Kyoto
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Ace Hotel Kyoto

What are available facilities at Ace Hotel Kyoto?
There are top facilites at Ace Hotel Kyoto such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ace Hotel Kyoto?
The standard check-in time at Ace Hotel Kyoto is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ace Hotel Kyoto provide breakfast?
Yes, Ace Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ace Hotel Kyoto
Ace Hotel Kyoto has a 4.0-star rating.
How many floors does Ace Hotel Kyoto have?
Ace Hotel Kyoto has 7.
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More Reviews from Other Guests in Ace Hotel Kyoto

Overall Ratings & Reviews Ace Hotel Kyoto

Traveloka (2)
Other sources (1,002)
9.8
Exceptional
From 1,002 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ace Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Leela
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel. Beautiful property, excellent staff and great amenities. Our favourite hotel we stayed at in Japan
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception staff were helpful from start to finish. Knowledgeable of the area with personal recommendations provided. Hotel is in a great location. The hotel provides other retailers but be sure to check out other business outside the venue as the city has a lot to offer.
Christopher
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great room size!
Jacquelin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very cleaning and modern. Enjoyed my stay.
Jacob
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean with daily servicing and very convenient location!
Annabelle
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of our most favourite hotels ever - the staff is so helpful. The breakfast selection was incredible (you can choose between American or Japanese breakfast) and kids eat for free. Rooms are spacious, we were able to open up 3 of our large suitcases. You can use a laundromat about a 5 mins walk away or you can use their laundry service which they charge per item.
Read More
Nick
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and staff, we will stay here again upon our return.
Aaron
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic, friendly and stunning!
Keven
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Love this spot and everything about it! Can’t wait to come back. - @kevion
YUJEN
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great
tracie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cool vibes at Ace Hotel. Friendly up beat staff that always made us feel welcome. Room was large and very comfortable. Nice and quiet too. Food and drinks at the Italian restaurant and Mexican restaurant were great! Great central location that was close to a train station was a bonus. One staff member went out of her way to help find me an eye doctor in a hurry as we were trying to catch a train. I would highly recommend The ACE hotel.
Read More
Cynthia
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel
Kourtney
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lot of shops nearby! And a cafe in the lobby too.
Ruben
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This place is amazing and I am so happy I stayed here and will definitely be back. The staff was one of a kind from the minute I stepped foot into the property until I left. They are kind, polite, professional, knowledgeable, and always ready to help. I already told everyone I know about this place. I promise you you will not regret staying here.
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hairs found on bed linen. And my wife waited an hour for breakfast (about 40 minutes in queue and then 20 for food…which didn’t arrive!). She gave up and left without breakfast. Hotel did refund our breakfast, but nevertheless puts whole timing out (not to mention hunger!) for your day and is just a bad start.
Gail
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Decent location nice vibe
Sarah
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful stay! The staff were so pleasant. Rooms were great. We got king deluxe and fit perfect for 2 of us. Great breakfast. Lovely gym. Awesome location and proximity to walking anywhere or catching train. Right above the train station.
sherin
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed with our family in kyoto for almost a week at the ACE. The rooms were big enough and it was a reasonably priced for a good location hotel in Kyoto. But to be honest, that was it. The staff is very very young and perhaps thats the reason that the customer service wasnt very good. When I asked for recommendations for things prior to coming to a foreign country, all I got were website recommendations and not actual specific tours. I asked one of the staff about changing the timing for dinner and the response I got was that maybe I should just keep the dinner reservation without any other rec for a new place. I did appreciate that the staff were very responsive to anything I needed for the room. I just think they need to do a better job of responding to emails and making better recommendations.
Read More
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Interedting hotel layout ... Great staff ...limited variety at breakfest ... lots of choices on property for dining options.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ace Hotel Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ace Hotel Kyoto

Traveloka (2)
Other sources (1,002)
9.8
Exceptional
From 1,002 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ace Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Leela
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel. Beautiful property, excellent staff and great amenities. Our favourite hotel we stayed at in Japan
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception staff were helpful from start to finish. Knowledgeable of the area with personal recommendations provided. Hotel is in a great location. The hotel provides other retailers but be sure to check out other business outside the venue as the city has a lot to offer.
Christopher
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great room size!
Jacquelin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very cleaning and modern. Enjoyed my stay.
Jacob
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean with daily servicing and very convenient location!
Annabelle
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of our most favourite hotels ever - the staff is so helpful. The breakfast selection was incredible (you can choose between American or Japanese breakfast) and kids eat for free. Rooms are spacious, we were able to open up 3 of our large suitcases. You can use a laundromat about a 5 mins walk away or you can use their laundry service which they charge per item.
Read More
Nick
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and staff, we will stay here again upon our return.
Aaron
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic, friendly and stunning!
Keven
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Love this spot and everything about it! Can’t wait to come back. - @kevion
YUJEN
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great
tracie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cool vibes at Ace Hotel. Friendly up beat staff that always made us feel welcome. Room was large and very comfortable. Nice and quiet too. Food and drinks at the Italian restaurant and Mexican restaurant were great! Great central location that was close to a train station was a bonus. One staff member went out of her way to help find me an eye doctor in a hurry as we were trying to catch a train. I would highly recommend The ACE hotel.
Read More
Cynthia
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel
Kourtney
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lot of shops nearby! And a cafe in the lobby too.
Ruben
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This place is amazing and I am so happy I stayed here and will definitely be back. The staff was one of a kind from the minute I stepped foot into the property until I left. They are kind, polite, professional, knowledgeable, and always ready to help. I already told everyone I know about this place. I promise you you will not regret staying here.
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hairs found on bed linen. And my wife waited an hour for breakfast (about 40 minutes in queue and then 20 for food…which didn’t arrive!). She gave up and left without breakfast. Hotel did refund our breakfast, but nevertheless puts whole timing out (not to mention hunger!) for your day and is just a bad start.
Gail
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Decent location nice vibe
Sarah
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful stay! The staff were so pleasant. Rooms were great. We got king deluxe and fit perfect for 2 of us. Great breakfast. Lovely gym. Awesome location and proximity to walking anywhere or catching train. Right above the train station.
sherin
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed with our family in kyoto for almost a week at the ACE. The rooms were big enough and it was a reasonably priced for a good location hotel in Kyoto. But to be honest, that was it. The staff is very very young and perhaps thats the reason that the customer service wasnt very good. When I asked for recommendations for things prior to coming to a foreign country, all I got were website recommendations and not actual specific tours. I asked one of the staff about changing the timing for dinner and the response I got was that maybe I should just keep the dinner reservation without any other rec for a new place. I did appreciate that the staff were very responsive to anything I needed for the room. I just think they need to do a better job of responding to emails and making better recommendations.
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Joseph
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Interedting hotel layout ... Great staff ...limited variety at breakfest ... lots of choices on property for dining options.
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