What do past guests say about HAKONE Setsugetsuka?

HAKONE Setsugetsuka is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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HAKONE Setsugetsuka

Name: HAKONE Setsugetsuka
Address: 1300-34 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408, 1300-34 Gora, Kanto, 250-0408, Japan
Rating: 8.8

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8.8

/10

Very Good

342 reviews

What Guests Say About Their Stay

Elliott

10.0

/ 10

Amazing onsen hotel/ryokan, it has multiple choices of public and private onsens to enjoy aswell as a bath on the balcony. We were in a Japanese room with tatami mats and a stunning view a lovely way to end our honeymoon and was also left a gift with a note wishing us a good honeymoon. I had a great time in the public onsen it was so relaxing with a mix of hot spring baths, an ice bath and sauna. It was a great first experience to have in a public onsen not too busy with it being a part of the accommodations. My wife has tattoos so wasn’t able to go in the public onsen as we forgot to bring coverings, but because they had a choice of three private baths she still got to experience all of them which were all different although we did have to wait 10 to 20 mins for them as they are often full. It is on the doorstep to the train station and train up to the ropeway so is perfect. I’d also recommend visiting the open air museum, park and pit stop brewery and pizza bar round the corner as little side experiences we got the Hakone pass which made the time there a lot easier.

Jesse

10.0

/ 10

Amazing stay, perfect location, a great range of onsen. Definitely come here for a nice relaxing time. This was one of the best spots I have stayed in Japan and I've stayed at quite a few now!

Rita

10.0

/ 10

I spent two nights solo here, the hot springs bath onsen was the best part!! I felt rejuvenated and relaxed. Location super close, walking distance to train station. Hotel has the Japanese yukata to wear and you really get a taste of Japanese culture and food here. Many snacks and lots of food! Staff very helpful. I got western room with bath on balcony and loved soaking private nights there. Staff English is not fluent but with translators you get by. The garden yard was peaceful too. There are two buildings, I was in back one do a bit of a walk to main area, but not a problem. I would recommend if you want a Japanese experience and be near the train for early morning Hakone loop — best the crowds by staying in Gora.

In the Area

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1300-34 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

HAKONE Setsugetsuka is a accommodation is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around HAKONE Setsugetsuka

1300-34 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Discover More Places

Discover More About HAKONE Setsugetsuka

General
Near Hakone Open Air Museum

Location
With a stay at HAKONE Setsugetsuka in Hakone (Gora), you'll be within a 5-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. This ryokan is 6 mi (9.7 km) from Lake Ashi and 11.9 mi (19.1 km) from Gotemba Premium Outlets.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Gora Park - 0.2 km / 0.1 mi
Hakone Museum of Art - 0.6 km / 0.3 mi
Hakuundo Chaen - 0.6 km / 0.4 mi
Hakone Meissen Antique Museum - 1 km / 0.6 mi
Hakone Open Air Museum - 1 km / 0.6 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.1 km / 0.7 mi
Okada Museum of Art - 1.7 km / 1 mi
Hakone Kowakien Yunessun - 2 km / 1.2 mi
Chisuji Falls - 2.1 km / 1.3 mi
Ōwakudani - 2.5 km / 1.6 mi
Sengokuhara Onsen - 2.9 km / 1.8 mi
Pola Museum of Art - 3.9 km / 2.4 mi
Hakone Ropeway - 4.1 km / 2.5 mi
Hakone Venetian Glass Museum - 4.8 km / 3 mi
Hakone Hot Springs - 6.1 km / 3.8 mi

The nearest airports are:
Haneda Airport (HND) - 99.2 km / 61.6 mi
Narita Intl. Airport (NRT) - 165.7 km / 103 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Dining
At HAKONE Setsugetsuka, enjoy a satisfying meal at the restaurant.

Rooms
Treat yourself to a stay in one of the 158 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in HAKONE Setsugetsuka

Entertainment Facility

Common Space

Lobby

Exterior

Others

General

Smoking area
Parking

Hotel Services

Luggage storage
24-hour Receptionist

Transportation

Limited parking

Food and Drinks

Tea service

Things to Do

Garden

Connectivity

Free WiFi

Accessibilty

Accessible path of travel

Public Facilities

Elevator

Accommodation Policy & General Information in HAKONE Setsugetsuka

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Requests for dietary restrictions or food allergies cannot be accommodated.

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable personal items are available in the lobby.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 20:00 - to 11:00
Available rooms at HAKONE Setsugetsuka	158
Another facilities in HAKONE Setsugetsuka	Smoking area, Luggage storage, 24-hour Receptionist, Limited parking, Tea service

Frequently asked question in HAKONE Setsugetsuka

What are available facilities at HAKONE Setsugetsuka?

There are top facilites at HAKONE Setsugetsuka such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at HAKONE Setsugetsuka?

The standard check-in time at HAKONE Setsugetsuka is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00

What is the star rating of HAKONE Setsugetsuka

HAKONE Setsugetsuka has a 4.0-star rating.

How many rooms are available at HAKONE Setsugetsuka

HAKONE Setsugetsuka has 158.

Are there any parking spots at HAKONE Setsugetsuka ?

Yes: Yes, there are parking spots at HAKONE Setsugetsuka

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More Reviews from Other Guests in HAKONE Setsugetsuka

Overall Ratings & Reviews HAKONE Setsugetsuka

Other sources (342)

8.8

Very Good

From 342 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews HAKONE Setsugetsuka

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Top reviews

Elliott

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Jesse

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay, perfect location, a great range of onsen. Definitely come here for a nice relaxing time. This was one of the best spots I have stayed in Japan and I've stayed at quite a few now!

Maria Lou

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location so close to station!

nasim

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Amazing place

Anthony

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It was good.

Rita

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Roshan

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic amenities and property

Daniel

Friends and Family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Staff were super helpful. Nice onsen on site. Nice amenities. Enjoyed the stay immensely.

MARIA SOFIA

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I like the experience of the onsen! The only suggestion , the amenities somo or them are no so clean..

Ehsan

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel itself was perfect, very clean and well maintained. I had a small issue during my stay, but the manager handled it quickly and professionally. The staff were amazing, super helpful and accommodating. They kindly allowed me to check in earlier than expected, which I really appreciated. I also accidentally left some of my belongings in the amenities room, and they safely kept them and returned everything to me. The manager even personally apologized for the minor inconvenience, which showed great care and attention. Overall, the level of service truly reflects genuine Japanese hospitality.

Khoa

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Super close to gora park, amazing amenities offered and very tranquil environment overall

William

with Partner

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Warning: you can’t book room+dinner package with Expedia (literally not an option) and the hotel will not allow you to add dinner/eat at the restaurant. Also there are essentially no other places to eat in Hakone as most restaurants close very early, or are not open at all during the week. Perhaps it would be a better experience booking through another website/provider. The room itself was enjoyable with traditional materials and amenities. The balcony bath was nice. However, some of the decorations were low quality/lazy and half of the light switches did not work. The private onsens were occupied the entire night so we couldn’t experience them.

Marlowe

with Friends

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The air conditioning was hard to control. I ended up just turning it off because it got too warm. The property is nice but needs some repair in some areas. I enjoyed the private tub and the onsen. The staff was very professional, polite and helpful. The room was clean and comfortable overall. The hotel food is okay.

Bruce

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk.

Regan

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Very nice room. Private hot springs were beautiful. Additional "bath" fee for using amenities was ridiculous and not mentioned in booking or by staff during check in.

Boon

Leisure with Friends

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Good room

Wes

Leisure

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.

Ka Ming Kelly

Leisure

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Great service and super charming onsen.

Elena

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Great baths!

Kensuke

with Partner

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.

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Disclaimer

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