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HAKONE Setsugetsuka

Name: HAKONE Setsugetsuka
Address: 1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408, 1300-34 Gora, Kanto, 250-0408, Japan

Ryokans

8.8

/10

Very Good

227 reviews

What Guests Say About Their Stay

lori

10.0

/ 10

It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!

Jomerene

10.0

/ 10

Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again.

Kelly

10.0

/ 10

It's super close to the line to Hakone Ropeway! Also a great place. We went on a weekend and it wasn't really that packed at all. The onsens were super clean, safe, and relaxing. Not much chit-chatting like the ones in the US which I LOVED. It was perfect. We got a room with a private onsen and it was cute - it was just like a wooden box hahaha but it was a vibe and really nice. We also got the food included and that was great - real Japanese style and delicious. All of the people that worked there were really helpful too.

In the Area

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1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

HAKONE Setsugetsuka is a ryokan in a good neighborhood, which is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Discover More About HAKONE Setsugetsuka

Location

HAKONE Setsugetsuka is a ryokan in a good neighborhood, which is located at Hakone-machi.

About HAKONE Setsugetsuka

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HAKONE Setsugetsuka exclusively for you.

With all facilities offered, HAKONE Setsugetsuka is the right place to stay.

All facilities in HAKONE Setsugetsuka

Others

Public Facilities

Others
Restaurant
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Food and Drinks

Tea service

Things to Do

Garden

Connectivity

Free WiFi

General

Parking

Accommodation Policy & General Information in HAKONE Setsugetsuka

Important Note

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Requests for dietary restrictions or food allergies cannot be accommodated.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Disposable personal items are available in the lobby.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Available rooms at HAKONE Setsugetsuka	158
Another facilities in HAKONE Setsugetsuka	Others, Luggage storage, 24-hour Receptionist, Tea service, Garden

Frequently asked question in HAKONE Setsugetsuka

What are available facilities at HAKONE Setsugetsuka?

There are top facilites at HAKONE Setsugetsuka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at HAKONE Setsugetsuka?

The standard check-in time at HAKONE Setsugetsuka is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in HAKONE Setsugetsuka

Overall Ratings & Reviews HAKONE Setsugetsuka

Other sources (227)

8.8

Very Good

From 227 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews HAKONE Setsugetsuka

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Top reviews

YUGARSI

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It was great

lori

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jomerene

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Cathy

Leisure

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

A little worn, and with medium service, it’s still a fun place to visit.

Antonio

Leisure with Partner

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful.

Sara

Leisure with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.

Kelly

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Caroline

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much.

Christine

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.

Weixing

Leisure with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.

Kurt

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

If you are looking to experience a Japanese ryokan experience this is a good one to choose. Book half board and then enjoy great kaiseki dinners and real Japanese breakfasts. The typical stay here is 2 nights and they offer 2 dinner choices to complement them. Stay a third night and you will have to repeat one. We repeated the shabu shabu meal but had beef one night and fish the next. This was the first time we had had kaiseki meals and we certainly could not rate them relative to other kaiseki meals we can only say they left smiles on our faces. The staff and facilities were outstanding. We can’t comment on the onsen aspect of this inn as we opted for in room an open air ofuro so we could enjoy the waters together but the only thing that would have made the soaks any better would have been about 20 degrees cooler and some snow flakes. Eat your hearts out fans of Strawberry Hot Springs in Steamboat springs. Oh. Did we mention Mt Fuji is just over the hill? Yes Fuji-san graced us with a great view but only after we endured a weather front that showered us with grapple then swept away the clouds revealing the mountain. Think positive. Everyone is encouraged to wear the samue or yukata’s provided by the ryokan and it has an egalitarian effect that is quite pleasing. This not a small place but it is great for first time ryokan visitors.

John

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend!

Graeme

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area.

Robert

Leisure with Friends

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain.

Hai Tao

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Clean and friendly

Melinda

8.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming!

Mercedes

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌

michelle

Leisure with Partner

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean.

Siu Po

Leisure with Friends

4.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

This has got to be the worse maintained property I have seen in Japan so far. Other said the hotel is old. I have seen old hotel but in much better shape. We were assigned the building further away. Hallway walls shows wear and partially patched up. Inside the room you can see air eommo dust and very heavy limestone formed on the shower glass door as if they've never cleaned it. Dust also obvious in the mens changing room where you dry your hair. There were 6 spots for the hairdryer but only 3 stools. Not recommend for the price I paid. Only positive point is the location, being the closest to Gora Station. that's all

Maurice

Leisure with Partner

10.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

We had an amazing one night stay. Our room is a traditional tatami with a modern twist for bed and washing facilities - wonderful. The hotpot dinner was great, with many appetizers and sushi's. And the breakfast was no second to the dinner the night before. I hardly eat any breakfast usually, but in that morning I felt I had a lunch and a dinner. We didn't go to the public hot pools, nor the private ones which were always occupied. So instead we had our soaking in our balcony where we fill the soaking bath with hot spring water. The hotel is less than 2 minutes walking distance from the Gora train station and the cable car which took us to Hakone and back. The park and museum just a short walk up the hill were wonderful.

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