Hotel Okura Kyoto

Hotels
9.1
/10
Exceptional
959 reviews

What Guests Say About Their Stay

John
10.0
/ 10
Kyoto Okura is a great property, staff is excellent with a super location. Highly recommended.
Kathy
10.0
/ 10
My son and I visited Japan in February/March 2025 and stayed in hotels in four cities. Not only was the Hotel Okura Kyoto our favorite hotel in Japan, but it is now one of my favorite hotels worldwide. First, the rooms are impeccably clean and have every imaginable amenity. There is a fantastic amount of storage, and rooms are very quiet. We tried both breakfast restaurants, and loved the extensive western and Japanese options.The location was very useful, and walkable to the main shopping street while in a quieter spot. However, the staff were by far the most wonderful part of our stay. We had some difficulty in Kyoto figuring out transportation options, logistics, and finding things we need - the staff helped us each time with very personalized issues. They also arranged a much better car rental agreement for us when our plans changed. They were even able to help us find the nearest pet store selling rabbit food - every request was met with warmth, kindness and assistance.
nicole
10.0
/ 10
Was the best place so close to transit and shopping staff was excellent in all areas
In the Area
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537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-0924

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Okura Kyoto is a hotel in a good neighborhood, which is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Okura Kyoto

537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-0924
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Hotel Okura Kyoto Rates per Night

Looking for the best Hotel Okura Kyoto hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hotel Okura Kyoto room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hotel Okura Kyoto Location & Address

Hotel Okura Kyoto is located at 537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, 京都府, 京都市, 関西, 日本, 604-0924. It's situated in the Kyoto area of Japan, known for its historical landmarks and traditional gardens. The hotel is approximately 2 km from the city center.

How to go to Hotel Okura Kyoto from Airport

Navigating your transfer from airport to hotel can be a breeze with several options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of how to get to Hotel Okura Kyoto. Consider these hotel transfer options for a smooth journey.
  • Taxi (Most Direct):

    A taxi from Kansai International Airport (KIX) to Hotel Okura Kyoto will take approximately 1 hour and 30 minutes, depending on traffic. This is the most direct option, offering door-to-door service.
  • Airport Limousine Bus (Cost-Effective):

    The Airport Limousine Bus is a comfortable and relatively affordable option. It takes you directly from KIX to a stop near Hotel Okura Kyoto. The journey takes around 2 hours.
  • Haruka Express Train (Fastest Train):

    Take the Haruka Express train from KIX to Kyoto Station. From Kyoto Station, you can take a taxi or the Karasuma Subway Line to Kyoto Shiyakusho-mae Station, which is a short walk from the hotel. The train journey is about 75 minutes, plus additional travel time to the hotel.
  • Combination of Train and Subway (Efficient):

    Take the Nankai Airport Line from KIX to Namba Station in Osaka. Transfer to the Midosuji Subway Line to Umeda Station. From Umeda, take the JR Kyoto Line to Kyoto Station, then the Karasuma Subway Line to Kyoto Shiyakusho-mae Station.
  • Ride Hailing (Convenient):

    Ride Hailing services are available from Kansai International Airport (KIX) to Hotel Okura Kyoto. This is a convenient option, offering door-to-door service.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you have a lot of luggage. If you prefer speed, the Haruka Express train to Kyoto Station followed by a short taxi or subway ride is your best bet.

Hotel Okura Kyoto Reviews & Summary

Discover all about hotel Hotel Okura Kyoto, a luxurious retreat in the heart of Kyoto. Hotel reviews consistently praise its exceptional service, elegant ambiance, and prime location. Guests particularly appreciate the hotel's blend of modern amenities and traditional Japanese hospitality. What makes this hotel stand out are its spacious rooms, stunning views of the city, and impeccable attention to detail. The hotel also boasts several on-site restaurants serving exquisite cuisine. Many guests highlight the concierge service as being particularly helpful in arranging tours and providing local insights.

"From the moment I arrived, I was treated like royalty. The staff went above and beyond to ensure my stay was perfect. The room was beautiful, and the location couldn't be better. I highly recommend Hotel Okura Kyoto!"

Hotel Okura Kyoto Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Hotel Okura Kyoto offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    Comfortable and well-appointed, these rooms offer a relaxing space with city views. Non-smoking options are available, and bathrooms feature both a bathtub and bidet.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms provide a luxurious experience with panoramic city views. Both smoking and non-smoking rooms are available, and bathrooms include a bathtub and bidet.
  • Superior Room:

    These rooms feature a blend of comfort and style, with added space and premium amenities. Enjoy stunning views and the option of smoking or non-smoking rooms. Bathrooms are equipped with a bathtub and bidet.
  • Suite:

    For the ultimate in luxury, the suites offer separate living and sleeping areas, providing ample space and privacy. Enjoy breathtaking views, non-smoking options, and lavish bathrooms with bathtubs and bidets.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and accessible bathrooms with roll-in showers. Non-smoking only.

Hotel Okura Kyoto is not a pet-friendly hotel. Please contact the hotel directly for assistance with local pet boarding options.

Hotel Facilities in Hotel Okura Kyoto

Hotel Okura Kyoto offers a wide range of hotel facilities to ensure a comfortable and memorable stay. These hotel amenities cater to both adults and children, making it an ideal choice for families and solo travellers alike.
  • Swimming Pool:

    Enjoy a refreshing swim in the hotel's indoor pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a variety of treatments and massages. Prices vary depending on the service. Open from 10:00 AM to 10:00 PM.
  • Business Centre:

    Stay connected with access to computers, printers, and meeting rooms. Available 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities and games. Open from 9:00 AM to 6:00 PM.
  • Concierge Service:

    Get assistance with tours, transportation, and restaurant reservations. Available 24 hours.
  • On-site Parking:

    Valet parking is available for a fee of ¥3,000 per night.
  • Wi-Fi:

    Complimentary high-speed internet access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hotel Okura Kyoto

Hotel Okura Kyoto boasts an array of dining options, from a delightful hotel buffet to exquisite hotel restaurants and a cosy hotel cafe. Here’s a taste of what you can expect:
  • Pittoresque:

    This elegant restaurant offers a delectable buffet breakfast and lunch, featuring both Western and Japanese cuisine. The buffet is priced at approximately SGD 60 per person. Open from 6:30 AM to 10:00 PM.
  • Tokiwa:

    Indulge in authentic Japanese dishes, including sushi, tempura, and kaiseki cuisine. Prices vary depending on the menu selection. Open from 11:30 AM to 2:30 PM for lunch and 5:30 PM to 9:30 PM for dinner.
  • Starlight Lounge:

    Enjoy panoramic city views while sipping on cocktails and light bites. Open from 5:00 PM to 12:00 AM.
  • Lobby Cafe:

    Perfect for a quick coffee, pastry, or light meal. Open from 10:00 AM to 6:00 PM.

Special Dishes:

Don't miss the chef's signature Wagyu beef steak at Pittoresque and the traditional Kaiseki dinner at Tokiwa.

Hotel Okura Kyoto Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Okura Kyoto offers convenient hotel to airport transfer options to ensure a smooth arrival and departure.

The hotel provides airport pick-up services from Kansai International Airport (KIX) and Itami Airport (ITM). To book, simply contact the hotel directly at least 48 hours in advance with your flight details. You can arrange this service through the hotel's website or by calling their concierge. Be sure to confirm the price and meeting point when booking.

Nearby MRT Station & Bus Stops

Navigating Kyoto is easy with convenient access to public transportation. Here are some nearby MRT station and bus stops nearby Hotel Okura Kyoto:
  • Kyoto Shiyakusho-mae Station (Karasuma Line):

    Approximately a 2-minute walk from the hotel.
  • Marutamachi Station (Karasuma Line):

    Approximately a 10-minute walk from the hotel.
  • Kawaramachi Station (Hankyu Kyoto Line):

    Approximately a 15-minute walk from the hotel.
  • Bus Stop: Kyoto Shiyakusho-mae:

    Located right in front of the hotel, serving multiple city bus routes.

Public Transport Cards:

Consider purchasing a Suica or Pasmo card for easy payment on trains and buses. These cards can be bought and topped up at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Kyoto is brimming with nearby activities and attractions perfect for families. Discover nearby places to go and create unforgettable memories with these kid-friendly nearby sightseeing places. Here are some top things to see nearby:
  • Kyoto Railway Museum:

    A fantastic museum showcasing Japan's railway history with interactive exhibits and a vast collection of trains. Located about 6 km from the hotel. Entry fee: SGD 13.
  • Kyoto International Manga Museum:

    A must-visit for manga fans, featuring a huge collection of manga books and exhibits. Located about 1 km from the hotel. Entry fee: SGD 9.
  • Nijo Castle:

    Explore the historic Nijo Castle, with its stunning gardens and impressive architecture. Located about 2.5 km from the hotel. Entry fee: SGD 7.
  • Kyoto Aquarium:

    Discover a variety of marine life, including penguins, seals, and colourful fish. Located about 7 km from the hotel. Entry fee: SGD 25.
  • Maruyama Park:

    A beautiful park with ponds, gardens, and walking paths, perfect for a relaxing family stroll. Located about 3 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Okura Kyoto (Kyoto)

Exploring the nearby dining scene around Hotel Okura Kyoto offers a delightful culinary adventure. From charming cafes to local restaurants, there's something to satisfy every palate. Discover the best food eatiries near me and indulge in Kyoto's local food.
  • Cafes/Restaurants:

    • % Arabica Kyoto Higashiyama:

      Enjoy expertly brewed coffee with stunning views of Yasaka Pagoda.
    • Ippudo Kyoto:

      Slurp on delicious Hakata-style ramen in a modern setting.
    • Katsukura Tonkatsu Sanjo:

      Savour crispy and juicy tonkatsu (deep-fried pork cutlet) in a traditional atmosphere.
  • Local Street Food:

    • Mitarashi Dango:

      Sweet and savoury grilled mochi balls glazed with a soy sauce-based sauce.
    • Senbei (Rice Crackers):

      Crispy rice crackers in various flavours, from soy sauce to seaweed.
    • Yatsuhashi (a local confectionery):

      A local confectionery made from glutinous rice flour, sugar, and cinnamon.
    • Takoyaki:

      Savoury octopus balls topped with takoyaki sauce, mayonnaise, and bonito flakes.
    • Okonomiyaki:

      A savoury pancake containing various ingredients like cabbage, meat, and seafood.

Shopping places near Hotel Okura Kyoto (Kyoto)

Discover the best nearby shopping destinations near Hotel Okura Kyoto. From traditional markets to modern department stores near me, Kyoto offers a diverse range of shopping experiences. Explore these shops near me for unique finds and memorable souvenirs.
  • Shijo Street:

    A bustling shopping street with a mix of department stores, boutiques, and traditional craft shops.
  • Kyoto Station:

    A major transportation hub with a large shopping mall featuring a wide variety of stores and restaurants.
  • Nishiki Market:

    Known as "Kyoto's Kitchen," this vibrant market offers a wide array of local foods, spices, and kitchenware.

Other Places to Stay Near Hotel Okura Kyoto

Looking for alternative accommodations? Here are some other places to stay near Hotel Okura Kyoto, ranging from luxury hotels to more affordable hotels nearby. Whether you're seeking a five star hotels near me or a cosy ryokan, Kyoto has something for everyone.
  • Luxury/5–6 Star Hotels Nearby:

    • Ritz-Carlton, Kyoto:

      Offers luxurious accommodations with stunning views of the Kamogawa River.
    • Suiran, a Luxury Collection Hotel, Kyoto:

      A serene retreat with traditional Japanese gardens and exquisite dining.
    • Park Hyatt Kyoto:

      A stylish hotel with panoramic city views and exceptional service.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

  • Four-Star Hotels Nearby:

    • Hotel Granvia Kyoto:

      Conveniently located within Kyoto Station, offering comfortable rooms and a variety of dining options.
    • RIHGA Royal Hotel Kyoto:

      A modern hotel with spacious rooms and excellent amenities.
    • Kyoto Century Hotel:

      A stylish hotel with a central location and a range of facilities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

  • Three-Star Hotels Nearby:

    • Hotel The M’s Kyoto:

      A budget-friendly option with clean and comfortable rooms.
    • Piece Hostel Kyoto:

      A modern hostel with private rooms and dormitories, perfect for budget travellers.
    • UNIZO INN Kyoto Kawaramachi Shijo:

      A simple and convenient hotel with a great location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Kyoto and searching for the perfect accommodation? Hotel Okura Kyoto offers a luxurious and convenient base for exploring this beautiful city. With its prime location, exceptional service, and top-notch amenities, it's an excellent choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your stay at Hotel Okura Kyoto through Traveloka for a seamless and hassle-free experience. Discover a wide range of options and secure your room booking with ease. Start planning your dream vacation now and book cheap hotels in Japan or find cheap hotels nearby.

All facilities in Hotel Okura Kyoto

Others Hotel Okura Kyoto
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Parking
  • Smoking area
  • Parking (surcharge)

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Shops

Transportation

  • Limo or town car service

Accommodation Policy & General Information in Hotel Okura Kyoto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 3800 per person
  • Self parking fee: JPY 2000 per night
  • Pool fee: JPY 3300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The optional pool fee is charged per person, per entrance to the pool area.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Starting January 1, 2026, an additional fee of JPY 500 per 30 minutes applies to parking after 3 PM on the check-out date. Parking is available at no charge until December 31, 2025.

The following facilities or services will be unavailable from January 14 2026 to January 20 2026 (dates subject to change):
  • One of the dining venues

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Okura Kyoto
320
Number of floors in Hotel Okura Kyoto
17
Another facilities in Hotel Okura Kyoto
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel Okura Kyoto

Is Hotel Okura Kyoto parking free for hotel guests, and do you offer valet parking services?
Hotel parking at Hotel Okura Kyoto is not complimentary for guests. We do, however, offer valet parking services for your convenience, providing a seamless and efficient experience. Please enquire at reception regarding pricing and availability for both hotel parking and valet parking.
Does Hotel Okura Kyoto offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Hotel Okura Kyoto. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their smoking policy, I recommend contacting the hotel directly. They can provide the most up-to-date and accurate information on their smoking facilities.
Does Hotel Okura Kyoto offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel Okura Kyoto provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with the hotel wifi.
Where is the nearest MRT station or bus stops nearby Hotel Okura Kyoto? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Okura Kyoto, offering easy access to explore. While there isn't an MRT station immediately nearby, the excellent bus network connects you to many visitor attractions near me, including the iconic Kiyomizu-dera Temple and the serene Maruyama Park. These things to do nearby are easily accessible using the bus stops nearby.
Is Hotel Okura Kyoto a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels. To find out if Hotel Okura Kyoto is a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with them.
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More Reviews from Other Guests in Hotel Okura Kyoto

Overall Ratings & Reviews Hotel Okura Kyoto

Traveloka (2)
Other sources (957)
9.2
Exceptional
From 957 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okura Kyoto

Number of reviews per page
20
40
Top reviews
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My favorite hotel in Kyoto.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kyoto Okura is a great property, staff is excellent with a super location. Highly recommended.
Thomas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

T
Karina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place and amazing staff
Kathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My son and I visited Japan in February/March 2025 and stayed in hotels in four cities. Not only was the Hotel Okura Kyoto our favorite hotel in Japan, but it is now one of my favorite hotels worldwide. First, the rooms are impeccably clean and have every imaginable amenity. There is a fantastic amount of storage, and rooms are very quiet. We tried both breakfast restaurants, and loved the extensive western and Japanese options.The location was very useful, and walkable to the main shopping street while in a quieter spot. However, the staff were by far the most wonderful part of our stay. We had some difficulty in Kyoto figuring out transportation options, logistics, and finding things we need - the staff helped us each time with very personalized issues. They also arranged a much better car rental agreement for us when our plans changed. They were even able to help us find the nearest pet store selling rabbit food - every request was met with warmth, kindness and assistance.
Read More
FANG
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service is really good and the location is perfectly for tourists.
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bathroom fixtures are old. Time to update and renovate. Amenities are not nice enough for a 5-star hotel. This is a 3.5 star hotel.
Sudesh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

worse place paid $600 per night, i will never book from expedia,
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Top service. Vey polite and helpful people. Very nice room. Clean.
Janet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was attentive and location was great. The only negative was that they worked out was not included in the price. Each day to work out was over $25. This was not explained when I booked this reservation.
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was the best place so close to transit and shopping staff was excellent in all areas
laurie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Charming service
Belinda
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location
Benjamin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel Okura was amazing. Great service, premium location, and extremely clean.
Masaaki
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Whenever I stay at Hotel Okura Kyoto I am always impressed with excellent services by their staff . Excellent services mean merely more than customer Satisfaction but going back to my home
delores
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Absolutely gorgeous and the breakfast was delicious!
Lakshmi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were pleasant and helpful. The property is well located. Need to be renovated as it looks a little worn down. Rooms were cleaned but not dusted properly
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Top-notch hotel, large beautiful room, wonderful service and excellent breakfast buffet. Breakfast could be crowded at times but very efficient with great western and Japanese selection.
Aron
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, wonderful location and very friendly staff.
Fred
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff has difficulties speaking English, very crowded, bar was not available many times.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Okura Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Okura Kyoto

Traveloka (2)
Other sources (957)
9.2
Exceptional
From 957 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Okura Kyoto

Number of reviews per page
20
40
Top reviews
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My favorite hotel in Kyoto.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kyoto Okura is a great property, staff is excellent with a super location. Highly recommended.
Thomas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

T
Karina
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place and amazing staff
Kathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My son and I visited Japan in February/March 2025 and stayed in hotels in four cities. Not only was the Hotel Okura Kyoto our favorite hotel in Japan, but it is now one of my favorite hotels worldwide. First, the rooms are impeccably clean and have every imaginable amenity. There is a fantastic amount of storage, and rooms are very quiet. We tried both breakfast restaurants, and loved the extensive western and Japanese options.The location was very useful, and walkable to the main shopping street while in a quieter spot. However, the staff were by far the most wonderful part of our stay. We had some difficulty in Kyoto figuring out transportation options, logistics, and finding things we need - the staff helped us each time with very personalized issues. They also arranged a much better car rental agreement for us when our plans changed. They were even able to help us find the nearest pet store selling rabbit food - every request was met with warmth, kindness and assistance.
Read More
FANG
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service is really good and the location is perfectly for tourists.
Christopher
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bathroom fixtures are old. Time to update and renovate. Amenities are not nice enough for a 5-star hotel. This is a 3.5 star hotel.
Sudesh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

worse place paid $600 per night, i will never book from expedia,
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Top service. Vey polite and helpful people. Very nice room. Clean.
Janet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was attentive and location was great. The only negative was that they worked out was not included in the price. Each day to work out was over $25. This was not explained when I booked this reservation.
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was the best place so close to transit and shopping staff was excellent in all areas
laurie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Charming service
Belinda
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location
Benjamin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel Okura was amazing. Great service, premium location, and extremely clean.
Masaaki
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Whenever I stay at Hotel Okura Kyoto I am always impressed with excellent services by their staff . Excellent services mean merely more than customer Satisfaction but going back to my home
delores
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Absolutely gorgeous and the breakfast was delicious!
Lakshmi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were pleasant and helpful. The property is well located. Need to be renovated as it looks a little worn down. Rooms were cleaned but not dusted properly
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Top-notch hotel, large beautiful room, wonderful service and excellent breakfast buffet. Breakfast could be crowded at times but very efficient with great western and Japanese selection.
Aron
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, wonderful location and very friendly staff.
Fred
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff has difficulties speaking English, very crowded, bar was not available many times.
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