Nazuna Kyoto Nijo-jo

Guest Houses
9.4
/10
Exceptional
93 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
Beautiful hotel with Japanese garden connected to the room. Matcha room has private outdoor soaking tub over looking garden. Very zen atmosphere! 15 minute cab ride from Kyoto station in local neighborhood.
Michelle
10.0
/ 10
The best hotel we stayed in our entire trip. The staff was helpful and the customer service outstanding. We paid for the dinner and breakfast as well and it was amazing!
Mumo
10.0
/ 10
This is the best hotel I’ve staid in Japan. The staff is very friendly. They’re willing to help you navigate the city, and the rooms are impeccable.
In the Area
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580, Kusuriyacho, Aburanokoji Nijo Agaru Nakagyoku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-0066

Main Facilities

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24-Hour Front Desk
WiFi
Nazuna Kyoto Nijo-jo is located in area / city Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Nazuna Kyoto Nijo-jo

580, Kusuriyacho, Aburanokoji Nijo Agaru Nakagyoku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-0066
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Discover More About Nazuna Kyoto Nijo-jo

Nazuna Kyoto Nijo-jo Rates per Night

Nazuna Kyoto Nijo-jo room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Nazuna Kyoto Nijo-jo hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Nazuna Kyoto Nijo-jo Location & Address

Nazuna Kyoto Nijo-jo is located at 580, Kusuriyacho, Aburanokoji Nijo Agaru Nakagyoku, 京都府, 京都市, 関西, 日本, 604-0066. It's situated in the Kyoto area of Japan, known for its traditional architecture and serene gardens. The hotel is approximately 3 km from the city center.

How to go to Nazuna Kyoto Nijo-jo from Airport

Planning your hotel transfer from the airport to hotel can be a breeze with several convenient options. Whether you're looking for speed or affordability, here's how to get to Nazuna Kyoto Nijo-jo from Kansai International Airport (KIX):

  • Taxi (Most Direct):

    A taxi is the most straightforward way to reach the hotel. The journey takes approximately 1 hour and 30 minutes, depending on traffic. However, it's also the most expensive option, costing around ¥25,000 - ¥30,000.
  • Airport Limousine Bus (Comfortable & Scenic):

    The Airport Limousine Bus offers a comfortable ride directly to Kyoto Station. From Kyoto Station, you can take a short taxi ride or the Kyoto City Subway to a station near Nazuna Kyoto Nijo-jo. The bus journey takes about 1 hour and 45 minutes, and costs around ¥2,600.
  • JR Haruka Express Train (Fast & Efficient):

    The JR Haruka Express train connects Kansai International Airport to Kyoto Station in approximately 1 hour and 15 minutes. From Kyoto Station, you can take a taxi or the subway to the hotel. A one-way ticket costs around ¥3,500.
  • Ride Hailing (Convenient):

    Ride Hailing services are available at Kansai International Airport. This option offers door-to-door service, but prices can vary depending on demand and traffic conditions.

Tips:

For the most convenient route, consider the JR Haruka Express train to Kyoto Station followed by a short taxi ride to Nazuna Kyoto Nijo-jo. This option balances speed and cost effectively.

Nazuna Kyoto Nijo-jo Reviews & Summary

Discover all about hotel Nazuna Kyoto Nijo-jo, a charming ryokan-style accommodation nestled in the heart of Kyoto. Hotel reviews often highlight its blend of traditional Japanese aesthetics with modern comforts, creating a unique and memorable experience for guests.

Guests consistently rave about the hotel's impeccable service, tranquil atmosphere, and beautifully designed rooms. The attention to detail, from the carefully curated decor to the personalized hospitality, makes it a standout choice. Many appreciate the convenient location, allowing easy access to Kyoto's cultural landmarks and culinary delights. The onsen (hot spring bath) is also a popular feature, providing a relaxing retreat after a day of exploring.

Here's a short, positive review: "Absolutely loved my stay at Nazuna Kyoto Nijo-jo! The staff were incredibly welcoming, the room was stunning, and the onsen was the perfect way to unwind. Highly recommend!"

Nazuna Kyoto Nijo-jo Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Nazuna Kyoto Nijo-jo offers a variety of categories of hotel rooms, each designed with comfort and style in mind. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    These cozy rooms offer a comfortable stay with traditional Japanese decor. Non-smoking options are available.
  • Deluxe Room:

    Enjoy more space and enhanced amenities in the Deluxe Rooms. Some rooms feature bathtubs, while others have bidets.
  • Suite:

    For a truly luxurious experience, opt for a Suite. These spacious rooms include a separate living area and premium amenities. Non-smoking only.
  • Garden View Room:

    Wake up to stunning views of the hotel's meticulously maintained garden. These rooms are available in both smoking and non-smoking options.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfortable bedding arrangements.

Please note that Nazuna Kyoto Nijo-jo is not a pet-friendly hotel.

Hotel Facilities in Nazuna Kyoto Nijo-jo

Nazuna Kyoto Nijo-jo boasts a range of hotel facilities designed to enhance your stay. From relaxing amenities to convenient services, here's what you can expect:

  • Onsen (Hot Spring Bath):

    Relax and rejuvenate in the traditional Japanese onsen. Open from 6:00 AM to 10:00 AM and 4:00 PM to 12:00 AM.
  • Restaurant:

    Enjoy delicious Japanese cuisine at the hotel's restaurant. Open for breakfast and dinner.
  • Lounge Area:

    Unwind in the comfortable lounge area with complimentary tea and coffee.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The friendly staff are available 24/7 to assist with any needs.
  • Bicycle Rental:

    Explore Kyoto at your own pace with bicycle rentals available at the front desk. ¥500 per hour.

Hotel Buffet or Restaurant/Cafe in Nazuna Kyoto Nijo-jo

Indulge in a culinary journey at Nazuna Kyoto Nijo-jo's hotel restaurant. Whether you're looking for a hearty breakfast or a delectable dinner, here's what you can expect:

  • Restaurant Nazuna:

    This restaurant offers a delightful array of traditional Japanese dishes, with a focus on local and seasonal ingredients.
  • Breakfast Buffet:

    Start your day with a sumptuous breakfast buffet featuring a variety of Japanese and Western options. Priced at approximately SGD 40 per person. Open from 7:00 AM to 9:30 AM.
  • Dinner Service:

    Enjoy a refined dining experience with the restaurant's exquisite dinner menu. Signature dishes include Kyoto-style Kaiseki and fresh seafood. Dinner service is available from 6:00 PM to 9:00 PM.

Nazuna Kyoto Nijo-jo Airport pickups and How to Book

Planning your hotel to airport transfer? Nazuna Kyoto Nijo-jo does not directly offer hotels with airport shuttle services. However, booking a ride hailing or taxi is easy. Simply book a ride hailing or taxi via Traveloka.

Nearby MRT Station & Bus Stops

Navigating Kyoto is easy with its efficient public transportation system. Here are some nearby MRT stations and bus stops to help you explore the city from Nazuna Kyoto Nijo-jo:

  • Nijo Station (JR Sagano Line):

    Approximately 1 km from the hotel.
  • Nijo-jo-mae Station (Kyoto City Subway Tozai Line):

    Approximately 500 meters from the hotel.
  • Horikawa Marutamachi Bus Stop:

    Several bus lines stop here, providing access to various parts of Kyoto. Approximately 200 meters from the hotel.

You can purchase a prepaid IC card (such as ICOCA or Suica) at most major train stations and convenience stores. These cards can be used on trains, subways, and buses throughout the region.

Nearby Attractions for Family / Kid Friendly

Kyoto offers a wealth of nearby activities and nearby sightseeing places perfect for families and children. From historical sites to interactive experiences, there's something for everyone to enjoy. Here are five places to visit nearby:

  • Nijo Castle:

    A UNESCO World Heritage Site, Nijo Castle offers a fascinating glimpse into feudal Japan. Kids will love exploring the castle grounds and learning about its history. Distance from hotel: 500m. Entry price: Approximately SGD 13.
  • Kyoto Railway Museum:

    Train enthusiasts of all ages will enjoy this museum, which showcases a wide variety of locomotives and railway cars. Distance from hotel: 3 km. Entry price: Approximately SGD 15.
  • Kyoto International Manga Museum:

    A must-visit for manga fans, this museum features a vast collection of manga books and exhibits. Distance from hotel: 2 km. Entry price: Approximately SGD 10.
  • Arashiyama Bamboo Grove:

    Take a stroll through this enchanting bamboo forest, a truly magical experience for the whole family. Distance from hotel: 10 km. Entry: Free.
  • Fushimi Inari Shrine:

    Famous for its thousands of vibrant red torii gates, Fushimi Inari Shrine is a stunning and memorable sight. Distance from hotel: 6 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Nazuna Kyoto Nijo-jo (Kyoto)

Exploring the local food scene is a must when visiting Kyoto. From cozy cafes to bustling street food stalls, there's something to satisfy every palate. Here's a guide to nearby dining options:

Cafes/Restaurants:

  • Starbucks Kyoto Ninenzaka Yasaka Chaya:

    Experience a unique Starbucks in a traditional Japanese building.
  • Ippudo Kyoto:

    Slurp on delicious ramen at this popular ramen chain.
  • % Arabica Kyoto Arashiyama:

    Enjoy specialty coffee with stunning views of the Arashiyama Bamboo Grove.

Local Street Food:

  • Mitarashi dango:

    Grilled mochi balls glazed with a sweet and savory soy sauce.
  • Senbei (rice crackers):

    Crispy and flavorful rice crackers in various shapes and sizes.
  • Yatsuhashi (a local confectionery):

    A traditional sweet made from glutinous rice flour, sugar, and cinnamon.
  • Takoyaki:

    Savory octopus balls topped with sauce, mayonnaise, and bonito flakes.
  • Okonomiyaki:

    A savory pancake containing various ingredients, such as cabbage, meat, and seafood.

Shopping places near Nazuna Kyoto Nijo-jo (Kyoto)

Kyoto offers a diverse shopping experience, from traditional crafts to modern fashion. Whether you're looking for souvenirs or high-end goods, here are some nearby shopping destinations:

  • Shijo Street:

    A bustling shopping street with a mix of department stores, boutiques, and restaurants.
  • Kyoto Station:

    A major transportation hub with a large shopping mall featuring a wide variety of stores and restaurants.
  • Nishiki Market:

    Known as "Kyoto's Kitchen," this vibrant market offers a wide array of local produce, seafood, and snacks.

Other Places to Stay Near Nazuna Kyoto Nijo-jo

Looking for alternative accommodations in Kyoto? Here are some other hotels to consider, ranging from luxury to budget-friendly options:

Luxury/5–6 Star Hotels Nearby:

  • Ritz-Carlton, Kyoto:

    Offers luxurious accommodations with stunning views of the Kamogawa River.
  • Four Seasons Hotel Kyoto:

    Features a serene garden setting and world-class amenities.
  • Suiran, a Luxury Collection Hotel, Kyoto:

    A tranquil retreat nestled in the Arashiyama district.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Hotel Granvia Kyoto:

    Conveniently located within Kyoto Station, offering easy access to transportation and shopping.
  • RIHGA Royal Hotel Kyoto:

    A modern hotel with spacious rooms and a variety of dining options.
  • Kyoto Tokyu Hotel:

    Features a traditional Japanese garden and comfortable accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel The M’s Kyoto:

    Offers stylish and affordable accommodations in a convenient location.
  • APA Hotel Kyoto-Eki Horikawadori:

    A budget-friendly option with comfortable rooms and essential amenities.
  • Sakura Terrace The Atelier:

    Features a cozy atmosphere and a rooftop terrace with city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel in Kyoto is essential for a memorable trip. Hotel availability at Nazuna Kyoto Nijo-jo can vary, so it's best to plan ahead and make your hotel reservations in advance. With its blend of traditional charm and modern comforts, Nazuna Kyoto Nijo-jo offers a unique and unforgettable experience.

Ready to experience the magic of Kyoto? Don't wait, book your room booking today through Traveloka for the best deals and a seamless booking experience. Explore the beauty of Japan and create lasting memories. Check out book cheap hotels in Japan and cheap hotels nearby for more options.

All facilities in Nazuna Kyoto Nijo-jo

Others Nazuna Kyoto Nijo-jo
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast
  • Bar

General

  • Smoking area
  • Terrace

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Nazuna Kyoto Nijo-jo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 4000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The bedroom in the 'Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' and 'Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' room type is accessible by 1 flight of stairs.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nazuna Kyoto Nijo-jo
5
Number of floors in Nazuna Kyoto Nijo-jo
2
Another facilities in Nazuna Kyoto Nijo-jo
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge

Frequently asked question in Nazuna Kyoto Nijo-jo

Is Nazuna Kyoto Nijo-jo parking free for hotel guests, and do you offer valet parking services?
Unfortunately, Nazuna Kyoto Nijo-jo doesn't offer free hotel parking for guests. We also don't provide a valet parking service. Information regarding nearby parking options can be found on our website or by contacting reception.
Does Nazuna Kyoto Nijo-jo offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those of Nazuna Kyoto Nijo-jo. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Nazuna Kyoto Nijo-jo offer free hotel Wi-Fi for guests during their stay?
To confirm whether Nazuna Kyoto Nijo-jo provides complimentary hotel WiFi, I recommend checking their official website or contacting them directly. Their website usually details amenities, including whether free Wi-Fi is available to guests throughout their stay. This will ensure you have the most up-to-date information regarding their hotel wifi services.
Where is the nearest MRT station or bus stops nearby Nazuna Kyoto Nijo-jo? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Nazuna Kyoto Nijo-jo. For visitor attractions, Nijo Castle and Nishiki Market are both easily accessible, offering a blend of history and vibrant local life. You'll find plenty of things to do nearby, making it a great base for exploring Kyoto.
Is Nazuna Kyoto Nijo-jo a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Nazuna Kyoto Nijo-jo. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Nazuna Kyoto Nijo-jo

9.4
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Most Relevant
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Traveler Reviews Nazuna Kyoto Nijo-jo

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with Japanese garden connected to the room. Matcha room has private outdoor soaking tub over looking garden. Very zen atmosphere! 15 minute cab ride from Kyoto station in local neighborhood.
kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing, incredible, relaxing and luxurious. Loved it!
chaitali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

GREAT SERVICE !
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The best hotel we stayed in our entire trip. The staff was helpful and the customer service outstanding. We paid for the dinner and breakfast as well and it was amazing!
Mumo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is the best hotel I’ve staid in Japan. The staff is very friendly. They’re willing to help you navigate the city, and the rooms are impeccable.
Kitty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Relaxing experience, spacious and lovely rooms, great service
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Ryokan meal was excellent, 5 stars! The most authentic dining experience we ve ever had. Meticulously prepared courses served in true Japanese tradition. A MUST DO for both breakfast and lunch!!! The room itself was typical minimalist Japanese and very clean. We had a little trouble going up and down the steep stairs to the bedroom, made harder with no stair rails. Make sure you are fit enough to eat and sleep on the floor also. Something our Western bodies needed to get used to. A great experience overall in a perfect quiet location. Make sure you are fit enough to
Read More
Sampo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing experience, we truly felt welcome at this beautiful ryokan through our stay. Highly recommend the breakfast experience as well!
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The best room I’ve ever been in, the surrounding area was more residential so not too many dining options but overall was amazing
Dominic
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We had the most incredible two night stay here. We had a group of four and it was very easy to stay in a shared room. It was luxurious and cozy. The staff at the hotel is the kindest and most lovely people we have met along our stay. Such a special, traditional experience. The breakfast was amazing.
Sara Zoey
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No “Luxury”- Disappointing Experience We had high hopes for Nazuna Kyoto Nijo-jo but were sadly disappointed. The staff were kind (although we never heard back from the manager after voicing our complaints multiple times through the reception desk and Expedia messages while still at the hotel), but the accommodations fell short, especially at $1,000 per night. On two occasions, the shower had no hot water. After a long day of sightseeing and walking many miles, a hot shower that turns ice cold and never got warm again (even after 5 minutes) was not a nice experience. We had *not* run the bath, so there was no reason tied to our own water usage that should have caused this. Additionally, the shower drain is clogged, causing dirty water to pool over an inch deep every time you use the shower. Standing in scuzzy water up to your ankles is not pleasant. I feel I have to also mention there is a general sense of uncleanliness in the room. For example, mold on the wall under the towel rack - among other dirty walls and uncleanliness around the bathroom sink; we also found the teapot dirty with mildew and old water in the bottom. Finally, the wall heater is extremely loud and shuts off and on continuously; also, you can hear every word of your hotel room neighbor’s conversation, all detracting from the hoped-for peace and quiet of a garden Ryokan. We hope this feedback helps in improving the experience for future guests.
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David
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
Andrew
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We booked in here on a short trip to Kyoto where we wanted an authentic local experience but didn’t have time to travel out into the rural regions. This was the perfect place. Our room was incredible and included two baths, a balcony and plenty of space. The staff are exceptionally friendly and fun. The breakfast was a traditional Japanese experience and we loved it. I didn’t know what to expect when I booked this place, but so glad we stayed here and would highly recommend. Thanks to the staff there for a wonderful and memorable stay.
Read More
Steve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very sweet and friendly staff that were super helpful when we had misplaced a bag on public transport and they helped us to track the bag down and retrieve it. Staff were always attentive and willing to help with any requirements. Very comfortable room with great facilities.
Mandy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
Junqi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

One of the best hotel we ever stayed!
Ju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Professional, friendly, considerate.Very satisfied.
Olivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We stayed in a room with our own private onsen and garden. It’s so beautiful. The staff are amazing. Extremely helpful and top notch service.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.
Mabel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
Number of reviews per page
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40

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Others 4 Nazuna Kyoto Nijo-jo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nazuna Kyoto Nijo-jo

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with Japanese garden connected to the room. Matcha room has private outdoor soaking tub over looking garden. Very zen atmosphere! 15 minute cab ride from Kyoto station in local neighborhood.
kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing, incredible, relaxing and luxurious. Loved it!
chaitali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

GREAT SERVICE !
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The best hotel we stayed in our entire trip. The staff was helpful and the customer service outstanding. We paid for the dinner and breakfast as well and it was amazing!
Mumo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is the best hotel I’ve staid in Japan. The staff is very friendly. They’re willing to help you navigate the city, and the rooms are impeccable.
Kitty
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Relaxing experience, spacious and lovely rooms, great service
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Ryokan meal was excellent, 5 stars! The most authentic dining experience we ve ever had. Meticulously prepared courses served in true Japanese tradition. A MUST DO for both breakfast and lunch!!! The room itself was typical minimalist Japanese and very clean. We had a little trouble going up and down the steep stairs to the bedroom, made harder with no stair rails. Make sure you are fit enough to eat and sleep on the floor also. Something our Western bodies needed to get used to. A great experience overall in a perfect quiet location. Make sure you are fit enough to
Read More
Sampo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing experience, we truly felt welcome at this beautiful ryokan through our stay. Highly recommend the breakfast experience as well!
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The best room I’ve ever been in, the surrounding area was more residential so not too many dining options but overall was amazing
Dominic
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We had the most incredible two night stay here. We had a group of four and it was very easy to stay in a shared room. It was luxurious and cozy. The staff at the hotel is the kindest and most lovely people we have met along our stay. Such a special, traditional experience. The breakfast was amazing.
Sara Zoey
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No “Luxury”- Disappointing Experience We had high hopes for Nazuna Kyoto Nijo-jo but were sadly disappointed. The staff were kind (although we never heard back from the manager after voicing our complaints multiple times through the reception desk and Expedia messages while still at the hotel), but the accommodations fell short, especially at $1,000 per night. On two occasions, the shower had no hot water. After a long day of sightseeing and walking many miles, a hot shower that turns ice cold and never got warm again (even after 5 minutes) was not a nice experience. We had *not* run the bath, so there was no reason tied to our own water usage that should have caused this. Additionally, the shower drain is clogged, causing dirty water to pool over an inch deep every time you use the shower. Standing in scuzzy water up to your ankles is not pleasant. I feel I have to also mention there is a general sense of uncleanliness in the room. For example, mold on the wall under the towel rack - among other dirty walls and uncleanliness around the bathroom sink; we also found the teapot dirty with mildew and old water in the bottom. Finally, the wall heater is extremely loud and shuts off and on continuously; also, you can hear every word of your hotel room neighbor’s conversation, all detracting from the hoped-for peace and quiet of a garden Ryokan. We hope this feedback helps in improving the experience for future guests.
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David
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
Andrew
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We booked in here on a short trip to Kyoto where we wanted an authentic local experience but didn’t have time to travel out into the rural regions. This was the perfect place. Our room was incredible and included two baths, a balcony and plenty of space. The staff are exceptionally friendly and fun. The breakfast was a traditional Japanese experience and we loved it. I didn’t know what to expect when I booked this place, but so glad we stayed here and would highly recommend. Thanks to the staff there for a wonderful and memorable stay.
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Steve
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Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very sweet and friendly staff that were super helpful when we had misplaced a bag on public transport and they helped us to track the bag down and retrieve it. Staff were always attentive and willing to help with any requirements. Very comfortable room with great facilities.
Mandy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
Junqi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

One of the best hotel we ever stayed!
Ju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Professional, friendly, considerate.Very satisfied.
Olivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We stayed in a room with our own private onsen and garden. It’s so beautiful. The staff are amazing. Extremely helpful and top notch service.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.
Mabel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
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