WE Hotel Toya - Dusit Collection

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8.8
/10
Very Good
217 reviews

What Guests Say About Their Stay

Jeevan

10.0
/ 10
A wonderfully restful stay overlooking the stunning Lake Toya. The views from the room were spectacular, and the peaceful surroundings made it easy to disconnect and recharge. The onsen experience was especially relaxing, complemented by attentive service by the staff and management and comfortable facilities. A great place to pause, enjoy nature, and appreciate the slower pace of Hokkaido. We left feeling refreshed and rejuvenated. Great bar but Only thing- dining options could be better. But the nearby restaurants made up for that (when they were open)

Naomi

10.0
/ 10
Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.

Laura

10.0
/ 10
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
In the Area
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293-1 Toyamachi, Toyako, Abuta, Hokkaido, Japan, 049-5802

Main Facilities

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24-Hour Front Desk
Parking
WiFi
note: hotel was previously named WE Hotel Toya Staying at WE Hotel Toya - Dusit Collection is a good choice when you are visiting Toyako. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around WE Hotel Toya - Dusit Collection

293-1 Toyamachi, Toyako, Abuta, Hokkaido, Japan, 049-5802
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Lobby WE Hotel Toya - Dusit Collection
Lobby 2 WE Hotel Toya - Dusit Collection

Discover More About WE Hotel Toya - Dusit Collection

WE Hotel Toya Rates per Night

Looking for the best WE Hotel Toya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! WE Hotel Toya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

WE Hotel Toya Location & Address

WE Hotel Toya is located at 洞爺湖町洞爺町 293-1, 洞爺湖, 虻田, 北海道, 日本, 049-5802. It's situated in the Hokkaido area of Japan, known for its stunning natural beauty and serene lake views. The hotel is approximately 15 km from the city center of Toyako.

How to go to WE Hotel Toya from Airport

Getting to WE Hotel Toya from New Chitose Airport is relatively straightforward. Several options are available, each with its own advantages in terms of cost and convenience. Here's a breakdown to help you choose the best transfer from airport to hotel.
  • Taxi (most direct): A taxi is the most direct way to reach WE Hotel Toya. The journey takes approximately 1.5 to 2 hours, depending on traffic. However, it's also the most expensive option.
  • Train and Bus (most scenic): Take the JR Limited Express train from New Chitose Airport to Toya Station (approx. 1 hour 45 minutes). From Toya Station, take a local bus to WE Hotel Toya (approx. 20 minutes). This option offers beautiful views of the Hokkaido landscape.
  • Airport Shuttle Bus (most convenient): Some airport shuttle bus services operate directly to hotels in the Toyako area. Check with the airport information desk or online for schedules and availability. This is a convenient option as it minimizes transfers.
  • Ride Hailing (potentially available): Ride Hailing services might be available, but their availability can be limited in certain areas of Hokkaido. Check the Traveloka app for real-time availability and pricing.

Tips: For the most convenient route, consider the airport shuttle bus if available. If you prefer a faster journey, a taxi is the best option, but be prepared for a higher fare. The train and bus combination offers a balance of cost and scenery.

WE Hotel Toya Reviews & Summary

Looking for all about hotel WE Hotel Toya? This hotel consistently receives positive Hotel reviews, with guests praising its stunning location and exceptional service. It's a popular choice for those seeking a relaxing and luxurious getaway in Hokkaido. Guests love the hotel's breathtaking views of Lake Toya and the surrounding mountains. The onsen (hot spring baths) are also a major highlight, offering a rejuvenating experience. The hotel's commitment to providing a comfortable and memorable stay is evident in the positive feedback it receives. A standout feature is the hotel's modern design, seamlessly blending with the natural landscape.

"Absolutely stunning hotel! The views were incredible, and the staff went above and beyond to make our stay perfect. The onsen was so relaxing, and the food was delicious. Highly recommend!"

WE Hotel Toya Room Types Available

Choosing the right hotel room type can significantly enhance your stay. WE Hotel Toya offers a variety of categories of hotel rooms to suit different needs and preferences. From standard rooms to luxurious suites, there's a perfect option for every traveller.
  • Standard Room: Comfortable and well-equipped, these rooms offer a relaxing space with either twin or double beds. Non-smoking options are available.
  • Lake View Room: Enjoy stunning views of Lake Toya from these rooms. Available with either twin or double beds, and some include a bathtub.
  • Deluxe Room: More spacious than standard rooms, these offer additional amenities and comfort. Both smoking and non-smoking options are available.
  • Suite: The most luxurious option, suites feature separate living areas, bedrooms, and often include a private balcony. Some suites have bathtubs and bidets.
  • Accessible Room: Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and other accessibility features.

WE Hotel Toya is generally not pet-friendly. Please contact the hotel directly to confirm their current policy and any potential exceptions or associated charges.

Hotel Facilities in WE Hotel Toya

WE Hotel Toya boasts a wide range of Hotel amenities and hotel facilities designed to enhance your stay. Whether you're travelling for relaxation or recreation, there's something for everyone to enjoy.
  • Onsen (Hot Spring Baths): Enjoy traditional Japanese hot spring baths with stunning lake views. Open 24 hours.
  • Spa: Indulge in a variety of massage and beauty treatments. Operating hours: 10:00 AM - 10:00 PM (extra fees apply).
  • Swimming Pool: Relax and take a dip in the indoor swimming pool. Operating hours: 9:00 AM - 6:00 PM.
  • Fitness Center: Stay active with a range of cardio and weight-training equipment. Open 24 hours.
  • Kids' Club: A dedicated space for children with supervised activities. Operating hours: 10:00 AM - 5:00 PM.
  • Game Room: Enjoy a variety of arcade games and entertainment. Operating hours: 10:00 AM - 10:00 PM.
  • Restaurant: Offers a variety of dining options, including Japanese and international cuisine.
  • Gift Shop: Find souvenirs and local products. Operating hours: 9:00 AM - 9:00 PM.

Hotel Buffet or Restaurant/Cafe in WE Hotel Toya

WE Hotel Toya offers a delightful culinary experience with its diverse hotel restaurant and hotel cafe options. Whether you're looking for a hearty buffet or a light snack, there's something to satisfy every palate.
  • Restaurant Le Chinois: Offers exquisite Chinese cuisine with a focus on fresh, local ingredients. Open for lunch and dinner.
  • Lounge Orizon: A stylish hotel cafe serving light meals, pastries, and a wide selection of beverages. Open from 10:00 AM to 11:00 PM.
  • Buffet Dining: Enjoy a lavish hotel buffet featuring a variety of Japanese and international dishes. Prices per person: Approximately SGD 70 for adults, SGD 35 for children. Open for breakfast and dinner.

A special dish to try is the Hokkaido seafood ramen, a local favourite featuring fresh seafood from the region.

WE Hotel Toya Airport pickups and How to Book

Planning your hotel to airport transfer is essential for a smooth journey. While WE Hotel Toya may not directly offer hotels with airport shuttle, arranging transportation is still easy.

To book a transfer, you can contact a local taxi service or use the Traveloka app to arrange a Ride Hailing service. It's recommended to book in advance, especially during peak seasons, to ensure availability.

Nearby MRT Station & Bus Stops

Navigating the area around WE Hotel Toya is convenient with several public transportation options available. While there isn't an MRT nearby, nearby bus station and bus stops nearby provide easy access to surrounding areas.
  • Toya Onsen Bus Stop: Located a short walk from the hotel, this bus stop provides access to Toya Station and other local attractions.
  • Toya Station Bus Terminal: A major transportation hub with connections to various destinations in Hokkaido.

To use the local buses, you can purchase a Hokkaido IC Card or pay with cash. IC cards can be purchased at major train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go near WE Hotel Toya? Hokkaido offers a wealth of attractions perfect for families and kids. Here are a few nearby sightseeing places to consider:
  • Lake Toya: Enjoy boat tours, kayaking, and stunning views of the lake. (Free to visit the lake, boat tours have varying prices).
  • Usuzan Ropeway: Take a ride up Mount Usu for panoramic views of the surrounding area. Distance: Approximately 10 km from the hotel. Entry price: Approximately SGD 20 per adult.
  • Showa Shinzan Bear Park: Observe brown bears in a natural setting. Distance: Approximately 12 km from the hotel. Entry price: Approximately SGD 15 per adult.
  • Lake Hill Farm: Enjoy ice cream, cheese, and other dairy products made on-site. Distance: Approximately 20 km from the hotel. (Free entry, cost for food and activities).
  • Otaru Canal: A historic canal with charming shops and restaurants. Distance: Approximately 100 km from the hotel. (Free to visit the canal area).
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near WE Hotel Toya (Hokkaido)

Exploring the nearby dining scene around WE Hotel Toya is a treat for food lovers. From cosy cafes to local restaurants, there's plenty to discover. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • Starbucks Coffee (Sapporo): A familiar favourite for coffee and light snacks.
  • Ramen Shingen (Sapporo): A popular ramen shop known for its rich and flavourful broth.
  • Kinotoya Bake (Sapporo): Famous for its freshly baked cheese tarts.

Local Street Food:

  • Sapporo Miso Ramen: A must-try dish featuring rich miso broth, noodles, and toppings.
  • Soup Curry: A unique Hokkaido specialty with a spicy and flavourful broth.
  • Jingisukan (Grilled Lamb): A local favourite featuring grilled lamb and vegetables.
  • Seafood Donburi: A rice bowl topped with fresh seafood from the region.
  • Hokkaido Melon: Enjoy the sweet and juicy flavour of Hokkaido melon.

Shopping places near WE Hotel Toya (Hokkaido)

Looking for nearby shopping options near WE Hotel Toya? Hokkaido offers a variety of shopping experiences, from department stores near me to local markets. Here are a few nearby shopping destinations to explore:
  • Sapporo Factory: A large shopping mall with a variety of shops, restaurants, and entertainment options.
  • Stellar Place: Located in Sapporo Station, this shopping mall offers a wide range of fashion, cosmetics, and souvenirs.
  • Tanukikoji Shopping Street: A historic shopping street with a mix of traditional shops and modern boutiques.

Other Places to Stay Near WE Hotel Toya

If you're looking for alternative accommodations near WE Hotel Toya, Hokkaido offers a range of options to suit different budgets and preferences. Here are some other places to stay nearby:

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Niseko Hanazono: Offers luxurious accommodations and stunning mountain views.
  • Zaborin: A secluded ryokan with private onsen and exquisite dining.
  • The Windsor Hotel Toya Resort & Spa: A luxurious resort with panoramic views of Lake Toya.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Solaria Nishitetsu Hotel Sapporo: A stylish hotel with a convenient location in Sapporo.
  • Mitsui Garden Hotel Sapporo: Offers comfortable accommodations and a range of amenities.
  • Hotel Gracery Sapporo: Known for its Godzilla-themed rooms and convenient location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Resol Trinity Sapporo: A modern hotel with comfortable rooms and a convenient location.
  • Premier Hotel -CABIN- Sapporo: Offers affordable accommodations and a range of amenities.
  • Vessel Inn Sapporo Nakajima Park: A comfortable hotel with a convenient location near Nakajima Park.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Hokkaido and considering WE Hotel Toya? With its stunning location, excellent facilities, and comfortable accommodations, it's an excellent choice for your stay. Hotel availability can vary, so it's best to book in advance to secure your preferred room type. Don't wait! Start planning your Hokkaido adventure today and make your hotel reservations through Traveloka for the best deals and a seamless booking experience. Discover the beauty of Japan and create unforgettable memories. book cheap hotels in Japan cheap hotels nearby

All facilities in WE Hotel Toya - Dusit Collection

Bar, Cafe and Lounge WE Hotel Toya - Dusit Collection
Bar, Cafe and Lounge
Entertainment Facility WE Hotel Toya - Dusit Collection
Entertainment Facility
Lobby WE Hotel Toya - Dusit Collection
Lobby
Exterior WE Hotel Toya - Dusit Collection
Exterior
Others WE Hotel Toya - Dusit Collection
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Smoking area
  • Parking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in WE Hotel Toya - Dusit Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at WE Hotel Toya - Dusit Collection
55
Number of floors in WE Hotel Toya - Dusit Collection
5
Another facilities in WE Hotel Toya - Dusit Collection
Luggage storage, Multilingual staff, 24-hour Receptionist, Smoking area, Limited parking

Frequently asked question in WE Hotel Toya - Dusit Collection

What are available facilities at WE Hotel Toya - Dusit Collection?
There are top facilites at WE Hotel Toya - Dusit Collection such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at WE Hotel Toya - Dusit Collection?
The standard check-in time at WE Hotel Toya - Dusit Collection is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does WE Hotel Toya - Dusit Collection provide breakfast?
Yes, WE Hotel Toya - Dusit Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of WE Hotel Toya - Dusit Collection
WE Hotel Toya - Dusit Collection has a 3.0-star rating.
How many floors does WE Hotel Toya - Dusit Collection have?
WE Hotel Toya - Dusit Collection has 5.
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More Reviews from Other Guests in WE Hotel Toya - Dusit Collection

8.8
Very Good
From 215 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WE Hotel Toya - Dusit Collection

Number of reviews per page
20
40
Top reviews
Jeevan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderfully restful stay overlooking the stunning Lake Toya. The views from the room were spectacular, and the peaceful surroundings made it easy to disconnect and recharge. The onsen experience was especially relaxing, complemented by attentive service by the staff and management and comfortable facilities. A great place to pause, enjoy nature, and appreciate the slower pace of Hokkaido. We left feeling refreshed and rejuvenated. Great bar but Only thing- dining options could be better. But the nearby restaurants made up for that (when they were open)
Read More
Sue
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I wish we’d have stayed 2 nights, the Onsen has perfect Vinod the Lake
Momilani
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice room
Naomi
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Read More
John Gusti
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and spacious room. Nice onsen.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Anabela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Read More
Brett
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Windsor
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean room, beautiful view
Calvin
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

For the price point of this hotel, the food was sub par.
haiyu
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Read More
Qiqi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great view, super comfortable during quiet period. We will for sure come back again!
Petur
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing view, friendly staff, peaceful
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Read More
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Read More
JIWEI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Thanks for a very relaxing holiday and stay.
Kew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

5 star all around except limited dinning options
Kok
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Camilla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Read More
Amana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 WE Hotel Toya - Dusit Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 215 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WE Hotel Toya - Dusit Collection

Number of reviews per page
20
40
Top reviews
Jeevan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderfully restful stay overlooking the stunning Lake Toya. The views from the room were spectacular, and the peaceful surroundings made it easy to disconnect and recharge. The onsen experience was especially relaxing, complemented by attentive service by the staff and management and comfortable facilities. A great place to pause, enjoy nature, and appreciate the slower pace of Hokkaido. We left feeling refreshed and rejuvenated. Great bar but Only thing- dining options could be better. But the nearby restaurants made up for that (when they were open)
Read More
Sue
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I wish we’d have stayed 2 nights, the Onsen has perfect Vinod the Lake
Momilani
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice room
Naomi
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Read More
John Gusti
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and spacious room. Nice onsen.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Anabela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Read More
Brett
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Windsor
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean room, beautiful view
Calvin
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

For the price point of this hotel, the food was sub par.
haiyu
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Read More
Qiqi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great view, super comfortable during quiet period. We will for sure come back again!
Petur
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing view, friendly staff, peaceful
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Read More
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Read More
JIWEI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Thanks for a very relaxing holiday and stay.
Kew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

5 star all around except limited dinning options
Kok
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Camilla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
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Amana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
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