Almaty Hotel

Hotels
8.4
/10
Very Good
84 reviews

What Guests Say About Their Stay

Li Qi

10.0
/ 10
Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.

Roman

10.0
/ 10
This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!

luis

10.0
/ 10
The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
In the Area
See Map
Kabanbai Batyr str 85, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 50000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Almaty Hotel is a good choice when you are visiting Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Almaty Hotel

Kabanbai Batyr str 85, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 50000
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Exterior Almaty Hotel
Exterior 2 Almaty Hotel

Discover More About Almaty Hotel

General


In Almaty (Almaly District)

Location


With a stay at Almaty Hotel, you'll be centrally located in Almaty, steps from Almaty Opera House and within a 10-minute walk of Zenkov Cathedral. This hotel is 1.8 mi (2.8 km) from National Museum of Kazakhstan and 2.1 mi (3.4 km) from Almaty Zoo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Almaty Opera House - 0.3 km / 0.2 mi
Nedelka Park - 0.3 km / 0.2 mi
Zenkov Cathedral - 0.6 km / 0.4 mi
28 Panfilov Heroes Memorial Park - 1.2 km / 0.7 mi
Lermontov Russian Drama Theatre - 1.3 km / 0.8 mi
Almaty Cathedral - 1.5 km / 0.9 mi
Geology Museum - 1.7 km / 1.1 mi
Respublika Alanghy - 1.8 km / 1.1 mi
Republic Square - 1.8 km / 1.1 mi
Kazakhstan Independence Monument - 1.8 km / 1.1 mi
Colibri - 2 km / 1.2 mi
National Museum of Kazakhstan - 2 km / 1.2 mi
Green Bazaar - 2 km / 1.2 mi
Central State Museum - 2 km / 1.2 mi
St Nicholas Cathedral - 2 km / 1.2 mi

The preferred airport for Almaty Hotel is Almaty (ALA-Almaty Intl.) - 16.1 km / 10 mi

Facilities


Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, a banquet hall, and bike parking.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 753 square feet (70 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Almaty Hotel

Exterior Almaty Hotel
Exterior
Others Almaty Hotel
Others
Restaurant Almaty Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Disabled access friendly
  • Braille or raised signage
  • Wheelchair accessible

Transportation

  • Limited parking
  • Airport transfer

General

  • Banquet
  • Smoking area

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Almaty Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available
  • Fee for buffet breakfast: approximately KZT 6000 for adults and KZT 6000 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Almaty Hotel
200
Number of floors in Almaty Hotel
8
Another facilities in Almaty Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Disabled access friendly

Frequently asked question in Almaty Hotel

What are available facilities at Almaty Hotel?
There are top facilites at Almaty Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Almaty Hotel?
The standard check-in time at Almaty Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Almaty Hotel provide breakfast?
Yes, Almaty Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Almaty Hotel
Almaty Hotel has a 3.5-star rating.
How many floors does Almaty Hotel have?
Almaty Hotel has 8.
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More Reviews from Other Guests in Almaty Hotel

8.4
Very Good
From 84 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

7.8

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Most Relevant
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Traveler Reviews Almaty Hotel

Number of reviews per page
20
40
Top reviews
Elif Defne
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Basic close to Tselliny
Rhys
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location
Xiaomei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good place and good price.
Amit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Cynthia
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Not really top rate, but location is great.
Zarina
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great location , great view from the room , great renovation
Jeffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Li Qi
icon-
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Maks
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

flexibility and service, location, space, it would be good if bathroom was better
Roman
icon-
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
luis
icon-
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
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Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

This hotel is nice on the outside but somewhat tired inside. My disappointments were 1). I was told we could not use the pool without making an appointment to use the facilities and had to pay. This was not made aware of at any point with booking this hotel. 2). There was work/construction at the hotel which was not made aware to us when we checked in and then in our room we had a jack-hammer sound above us. We brought this to the attention of the hotel, only to be told it will finish at 6pm. It continued until 6.30pm when I raised it with the hotel staff again. The noise stopped around 7pm. 3). We had breakfast included in our room rate and were told it was from 7am. We explained we were leaving/checking out at 7am and could we come down sooner for breakfast. The lady said we could come down at 6.45am. When we arrived we were tild that breakfast was not possible. The service by the staff was so unhelpful, to a point of being rude. I asked could we have a breakfast take-away bag or a coffee and was told I would need to pay for coffee. After 20mins of discussion the staff were still unhelpful and breakfast still was not being served. I had explained we were leaving to travel a few hours by car and something to eat would be nice but the staff were not interested. 4).The lifts to the room are very small so awkward with our luggage. I feel that booking through Expedia you are treated differently. If it wasn’t for Expedia we would not have found or stayed in this hotel.
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Martin
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Very good value. Perfect location. Nice renovated building.
Timothy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

My second time staying at the Almaty Hotel, and I'll definitely stay there again. Located downtown in walking distance to all the main attractions, the hotel has a great vibe. Best of all are the stunning mountain views, especially from the suites on the upper floors. The breakfast buffet, which was very good last year, is improved, and there's a new coffee shop now on the first floor. The staff is very attentive and welcoming. Most know some English, and will call a colleague with excellent English if necessary. Located right next to the main pedestrian concourse and a subway station, there are excellent coffee shops, cafes, and restaurants all around the hotel. The Almaty opera house is directly across the street, featuring excellent productions at ridiculously cheap prices (by western standards). There are many fancier and more expensive hotels in Almaty full of expats and the international crowd, but I much prefer the atmosphere of the Almaty Hotel, which has a balanced mix of local Kazakhstanis and international travelers. For me, the decision is easy: When I'm in Almaty, I stay at the Almaty Hotel. The mountain view alone is priceless.
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Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Its location is very good and so was able to walk around the city. My own concern as an English speaking tourist was most of the TV was in Russian also the street sighs are in Russian letters and so could not read. If Almaty wants more international visitors needs to be more English language focussed rather than Russian focussed as Englidh is the main international langusge
Read More
Dorothy
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

This hotel is okay; bathroom felt small and cramped as if you are in a closet. Breakfast buffet could use a little more variety. Asked housekeeper for coffee and water - two hours later I had to go to front desk and ask for it.
AlmatyHotel
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

It is central and many restaurants around. One big supermarket is just 6 minutes walk away selling all kind of the food stuff that are needed. You can walk to a few museums, Green Bazzar and Famous parks comfortably. Hotel Staff are friendly and are able to speak English. Good to choose room facing mountain in high floor to get good city view.
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Number of reviews per page
20
40

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Others 4 Almaty Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 84 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Almaty Hotel

Number of reviews per page
20
40
Top reviews
Elif Defne
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Basic close to Tselliny
Rhys
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location
Xiaomei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good place and good price.
Amit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Cynthia
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Not really top rate, but location is great.
Zarina
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great location , great view from the room , great renovation
Jeffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Li Qi
icon-
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Maks
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

flexibility and service, location, space, it would be good if bathroom was better
Roman
icon-
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
luis
icon-
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
Read More
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

This hotel is nice on the outside but somewhat tired inside. My disappointments were 1). I was told we could not use the pool without making an appointment to use the facilities and had to pay. This was not made aware of at any point with booking this hotel. 2). There was work/construction at the hotel which was not made aware to us when we checked in and then in our room we had a jack-hammer sound above us. We brought this to the attention of the hotel, only to be told it will finish at 6pm. It continued until 6.30pm when I raised it with the hotel staff again. The noise stopped around 7pm. 3). We had breakfast included in our room rate and were told it was from 7am. We explained we were leaving/checking out at 7am and could we come down sooner for breakfast. The lady said we could come down at 6.45am. When we arrived we were tild that breakfast was not possible. The service by the staff was so unhelpful, to a point of being rude. I asked could we have a breakfast take-away bag or a coffee and was told I would need to pay for coffee. After 20mins of discussion the staff were still unhelpful and breakfast still was not being served. I had explained we were leaving to travel a few hours by car and something to eat would be nice but the staff were not interested. 4).The lifts to the room are very small so awkward with our luggage. I feel that booking through Expedia you are treated differently. If it wasn’t for Expedia we would not have found or stayed in this hotel.
Read More
Martin
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Very good value. Perfect location. Nice renovated building.
Timothy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

My second time staying at the Almaty Hotel, and I'll definitely stay there again. Located downtown in walking distance to all the main attractions, the hotel has a great vibe. Best of all are the stunning mountain views, especially from the suites on the upper floors. The breakfast buffet, which was very good last year, is improved, and there's a new coffee shop now on the first floor. The staff is very attentive and welcoming. Most know some English, and will call a colleague with excellent English if necessary. Located right next to the main pedestrian concourse and a subway station, there are excellent coffee shops, cafes, and restaurants all around the hotel. The Almaty opera house is directly across the street, featuring excellent productions at ridiculously cheap prices (by western standards). There are many fancier and more expensive hotels in Almaty full of expats and the international crowd, but I much prefer the atmosphere of the Almaty Hotel, which has a balanced mix of local Kazakhstanis and international travelers. For me, the decision is easy: When I'm in Almaty, I stay at the Almaty Hotel. The mountain view alone is priceless.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Its location is very good and so was able to walk around the city. My own concern as an English speaking tourist was most of the TV was in Russian also the street sighs are in Russian letters and so could not read. If Almaty wants more international visitors needs to be more English language focussed rather than Russian focussed as Englidh is the main international langusge
Read More
Dorothy
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

This hotel is okay; bathroom felt small and cramped as if you are in a closet. Breakfast buffet could use a little more variety. Asked housekeeper for coffee and water - two hours later I had to go to front desk and ask for it.
AlmatyHotel
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

It is central and many restaurants around. One big supermarket is just 6 minutes walk away selling all kind of the food stuff that are needed. You can walk to a few museums, Green Bazzar and Famous parks comfortably. Hotel Staff are friendly and are able to speak English. Good to choose room facing mountain in high floor to get good city view.
Read More
Number of reviews per page
20
40