What do past guests say about Hotel Sapphire?

Hotel Sapphire is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Sapphire

Name: Hotel Sapphire
Address: Mwembe Tayari Road, Majengo, Mvita, Mombasa, Kenya, Mwembe Tayari Road, Mombasa, Kenya

Hotels

8.8

/10

Very Good

32 reviews

What Guests Say About Their Stay

John

10.0

/ 10

Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.

Earl

10.0

/ 10

Upgraded me to a suite, free of charge. Great experience, beautiful nice people. I will be back!

Scott

10.0

/ 10

Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.

In the Area

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Mwembe Tayari Road, Majengo, Mvita, Mombasa, Kenya

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Sapphire is a good choice when you are visiting Majengo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Sapphire

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What's around Hotel Sapphire

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Mwembe Tayari Road, Majengo, Mvita, Mombasa, Kenya

Discover More About Hotel Sapphire

Location

Staying at Hotel Sapphire is a good choice when you are visiting Majengo.

About Hotel Sapphire

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Sapphire exclusively for you.

With all facilities offered, Hotel Sapphire is the right place to stay.

All facilities in Hotel Sapphire

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Food and Drinks

Breakfast
Bar

General

Parking
Terrace

Things to Do

Outdoor pool

Connectivity

Free WiFi

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Hotel Sapphire

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 21:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	14:00 - 21:00 - Before 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Sapphire	56
Another facilities in Hotel Sapphire	Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Hotel Sapphire

What are available facilities at Hotel Sapphire?

There are top facilites at Hotel Sapphire such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Sapphire?

The standard check-in time at Hotel Sapphire is starting from 14:00 - 21:00 while the latest check-out time is at Before 10:00

Does Hotel Sapphire provide breakfast?

Yes, Hotel Sapphire provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Sapphire

Hotel Sapphire has a 3.5-star rating.

How many rooms are available at Hotel Sapphire

Hotel Sapphire has 56.

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More Reviews from Other Guests in Hotel Sapphire

Overall Ratings & Reviews Hotel Sapphire

Other sources (32)

8.8

Very Good

From 32 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Hotel Sapphire

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Top reviews

mary

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great

John

Business and Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.

Salima

Business

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Water was too hot for shower. Could not adjust temperature.

Earl

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Upgraded me to a suite, free of charge. Great experience, beautiful nice people. I will be back!

Michael

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.

Scott

10.0

/10

Will recommend this property

Colin

6.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!

Dathan

Business

6.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.

Laura-

Leisure with Partner

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.

Ricky

8.0

/10

Reviewed 101 week(s) ago

Hotels.com verified review

It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.

Janilia

Leisure

10.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

Michael O

8.0

/10

Reviewed 292 week(s) ago

Hotels.com verified review

A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.

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Disclaimer

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