Cairnhill Hotel

Hotels
Finding rooms for you...
7.7
/10
Pleasant
107 reviews

What Guests Say About Their Stay

Sorherlyse O.

10.0
/ 10
Excellent service and very convenient

Fonda v.

8.5
/ 10
Good service, clean and comfortable place.
In the Area
See Map
478, Batu 3 1/2, Jalan Ipoh, Sentul, Kuala Lumpur, Malaysia, 51200

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Cairnhill Hotel Kuala Lumpur Staying at Cairnhill Hotel is a good choice when you are visiting Sentul. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Cairnhill Hotel

478, Batu 3 1/2, Jalan Ipoh, Sentul, Kuala Lumpur, Malaysia, 51200
Discover More Places
Lobby Cairnhill Hotel
Exterior 2 Cairnhill Hotel

Discover More About Cairnhill Hotel

Overview of Cairnhill Hotel

Cairnhill Hotel is a 3-star, six-storey property with 153 rooms at 478, Batu 3 1/2, Jalan Ipoh, in the Sentul district of Kuala Lumpur (postcode 51200). According to its Traveloka listing, the building dates from 2013 and was last renovated in 2023, so the property combines more than a decade of operation on Jalan Ipoh with a relatively recent refresh. Guests who have searched for it before may also know it by its earlier name: the listing notes that the hotel was previously called Cairnhill Hotel Kuala Lumpur, a name that can still appear on older bookings, maps and travel notes.

The hotel is classed on Traveloka as a standard hotel rather than a serviced apartment or guesthouse, and its facilities list reflects that: a restaurant and coffee shop, room service, an elevator serving the floors, on-site parking and WiFi. One feature that sets the stay apart from many hotels of a similar size is its check-in model. The property describes its arrival process as contactless, with a self check-in service that accepts cash or credit card, supported by a live chat service during set hours. For travellers from Singapore planning a weekend in Kuala Lumpur, a business trip to the northern side of the city or a stop on a longer Malaysian itinerary, Cairnhill Hotel offers a practical base in a residential and commercial part of town rather than in the busiest tourist core.

Room Types at Cairnhill Hotel

Cairnhill Hotel has 153 rooms spread over six floors. The specific room categories, bed configurations and room sizes on sale change with availability, so the room list on the Traveloka listing for your chosen dates is the definitive guide to what you can book. Rather than guess at a tier ladder that the hotel's data does not confirm, this section focuses on what the listing does state about the rooms.

In-room facilities listed for the hotel

At property level, Traveloka lists the following in-room facilities for Cairnhill Hotel: air conditioning, a television with cable channels, a desk, a minibar and a shower. These are recorded as hotel-wide features rather than per-room guarantees, so it is worth opening the details of your chosen room before you confirm. Room voltage is listed as 240V, which matters if you are bringing chargers or appliances from abroad; travellers from Singapore will find the same voltage they use at home, though it is still sensible to pack an adaptor that suits Malaysian sockets.

Choosing a room for your trip

Because the hotel has a restaurant, room service and a coffee shop on site, most guests treat the room as a place to rest and work between days out. If you need a workspace, the listed desk is helpful for business travellers catching up on email. Families and groups should compare the occupancy shown for each room option on the listing, since the maximum number of guests per room is set by room type. Guests travelling with children should note that the minimum age to check in is 18, and minors must be accompanied by an adult at check-in.

Smoking and house rules in the rooms

Smoking is prohibited inside the accommodation. The facilities list does record a designated smoking area, so guests who smoke should ask the front desk where it is rather than using their room. Early check-in is not permitted before the official check-in time, so plan your arrival around the 2pm start if you are coming in on a morning coach or flight.

Facilities and Amenities

For a mid-sized 3-star hotel, Cairnhill Hotel has a solid list of practical facilities recorded on Traveloka. The highlights are grouped below so you can scan what is available before you book.

  • Food and drink: one on-site restaurant, a coffee shop and room service, with breakfast, buffet dinner and a set menu lunch listed among the food and drink options.
  • Connectivity: free WiFi, including WiFi in public areas.
  • Parking: on-site parking is listed as available at no charge, and the hotel's own check-in instructions note that its back parking lot is free for hotel customers.
  • Wellness: massage is listed under things to do at the property.
  • Accessibility: the property is listed as wheelchair accessible and has an elevator.
  • General: air conditioning and a designated smoking area.

Services are equally straightforward. The listing records a front desk with a 24-hour receptionist, 24-hour security, luggage storage, porter service and multilingual staff. Bear in mind that the hotel also runs a contactless, self check-in process, and its own instructions mention that staff may be checking in several guests remotely at once, so a little patience on arrival is appreciated. Luggage storage is useful if your flight or coach out of Kuala Lumpur leaves later in the day after the noon check-out.

Within the surrounding neighbourhood, the listing notes ATM and banking services, a supermarket, a grocery store, a laundry, a hair salon and a beauty salon nearby. That mix is handy for longer stays, when you may want to stock up on snacks and toiletries or get clothes washed without travelling far.

Location and Getting There

Cairnhill Hotel sits on Jalan Ipoh, one of the long arterial roads running north from central Kuala Lumpur, in the Sentul area. The full address is 478, Batu 3 1/2, Jalan Ipoh, Sentul, 51200 Kuala Lumpur. Using the address or the hotel's map pin on the listing is the easiest way to navigate, since "Batu 3 1/2" refers to the traditional mile marker along Jalan Ipoh rather than a building number you will see from the road.

Staying north of the city centre has some practical advantages. You are away from the heaviest tourist crowds, and the hotel's free parking lot makes the stay attractive for road-trippers driving up from Singapore or from elsewhere in Peninsular Malaysia. If you are not driving, ride-hailing apps and taxis are the simplest way to reach the hotel; journey times into central Kuala Lumpur depend heavily on traffic, so check a live map app before you set off.

Travellers coming from Singapore can choose between driving, coach services and flying. If you prefer to fly, you can compare flights from Singapore to Kuala Lumpur on Traveloka and then continue to Sentul by road from the airport. Because the hotel asks guests to contact it three days before arrival, and check-in runs from 2pm, it helps to share your expected arrival time with the property in advance, especially if you are landing late.

Dining at and near Cairnhill Hotel

Dining at Cairnhill Hotel centres on its single on-site restaurant and coffee shop. The Traveloka listing records breakfast, a buffet dinner and a set menu lunch among the hotel's food and drink options, and room service is available if you would rather eat in. The property's own description simply invites guests to try special cuisines prepared at the hotel, without naming specific outlets or menus, so it is best to check meal times with the front desk when you arrive.

A note on breakfast: the hotel's policy states that it does not serve free extra breakfast. Whether breakfast is included depends on the specific rate you book, so look at the inclusions shown for each room option on Traveloka before you confirm. If a rate is listed as room-only, you can still eat at the hotel restaurant or head out into the neighbourhood.

Like most of Kuala Lumpur, the area around Jalan Ipoh offers everyday Malaysian food, and the nearby grocery and supermarket listed by the hotel are useful for snacks and drinks during your stay. If you want to combine meals with sightseeing, you can browse things to do in Kuala Lumpur on Traveloka, from food tours to attraction tickets, and plan a day around them.

Why Stay at Cairnhill Hotel

Cairnhill Hotel suits travellers who value a functional, well-equipped base over a resort-style experience. Several confirmed details from the listing make the case:

  • Scale and recent refresh: 153 rooms across six floors, built in 2013 and last renovated in 2023.
  • Driving-friendly: free on-site parking, including the back parking lot for hotel customers, which is a real plus in Kuala Lumpur.
  • Flexible arrival: a contactless self check-in service that takes cash or credit card, supported by a live chat line.
  • Practical services: a 24-hour receptionist, 24-hour security, luggage storage, porter service and multilingual staff.
  • On-site meals: a restaurant, coffee shop and room service, so you are never far from a meal after a long day.
  • Accessibility: wheelchair access and an elevator.

It works well for business travellers with meetings on the northern side of the city, for visitors with plans in Sentul, for families on a road trip who need dependable parking, and for budget-conscious travellers who would rather spend on food and activities than on a premium room. If you are still weighing your options, you can compare other hotels across Kuala Lumpur on Traveloka by area, star rating and facilities before deciding.

Tips for Booking Cairnhill Hotel on Traveloka

  1. Check the rate inclusions. Breakfast inclusion varies by rate, and the hotel states it does not serve free extra breakfast, so confirm what each option includes.
  2. Contact the hotel before arrival. The property asks guests to get in touch three days before they arrive, which also helps with the contactless check-in process.
  3. Plan around the check-in window. Check-in starts at 2pm and the hotel's instructions give a check-in window running to 8pm; check-out is at 12pm, and early check-in is not permitted.
  4. Prepare for the deposit and tourism tax. A deposit is collected at check-in in cash or by debit card, and non-Malaysian guests should expect Malaysia's per-room, per-night tourism tax to be collected at the hotel.
  5. Bring valid ID. A passport or NRIC is required, and soft copies are accepted.
  6. Review the policies on your booking page. The minimum check-in age is 18 and smoking is prohibited inside the accommodation.

Booking through Traveloka lets you see the current room options, cancellation terms and payment methods in one place, and keep your confirmation handy in the app. When you are ready to plan the rest of your trip, from transport to things to do, start from the Traveloka homepage.

Other Popular Hotels in and around Kuala Lumpur

Sunway Resort Hotel

  • About the hotel: a 5-star resort hotel with 477 rooms over 21 floors on Persiaran Lagoon in Bandar Sunway, built in 2008 and last renovated in 2022; previously known as Sunway Resort Hotel & Spa.
  • Room features: listed in-room facilities include a bathtub, separate shower and tub, bathrobe, hairdryer, in-room safe and minibar; connecting rooms and family rooms are listed.
  • Facilities: restaurant, cafe, coffee shop, bowling alley, garden, business centre and conference rooms, free WiFi.
  • Services: concierge, 24-hour receptionist, 24-hour room service, laundry service, money changer and airport transfer (surcharge).

Sunway Pyramid Hotel

  • About the hotel: a 4-star, 564-room hotel over eight floors on Persiaran Lagoon, Bandar Sunway, built in 2004 and last renovated in 2016, suited to shopping trips and events.
  • Room features: listed in-room facilities include cable TV, a desk, hairdryer, in-room safe and shower; family rooms and non-smoking rooms are listed.
  • Facilities: restaurants, coffee shop, ballroom, business centre, conference rooms, theatre/auditorium and free WiFi.
  • Services: concierge, bellhop, 24-hour receptionist, laundry service, money changer, area shuttle and airport transfer.

Travelodge Kuala Lumpur City Centre

  • About the hotel: a 3-star, 198-room hotel over ten floors on Jalan Hang Kasturi in Chinatown, built in 2012 and last renovated in 2018; previously named Travelodge Chinatown Kuala Lumpur.
  • Room features: listed in-room facilities include a desk, hairdryer, in-room safe, refrigerator, shower and TV; family and connecting rooms are listed.
  • Facilities: restaurant, cafe, terrace, coffee and tea in the lobby, free WiFi and secure parking (surcharge).
  • Services: 24-hour receptionist, 24-hour security, laundry service, luggage storage and multilingual staff.

Palette KL Sentral Station Formerly Scott Hotel

  • About the hotel: a 3-star, 133-room hotel over eight floors on Jalan Tun Sambanthan in KL Sentral, built in 2014 and last renovated in 2019; previously named Scott Hotel KL Sentral.
  • Room features: listed in-room facilities include cable TV, a shower and TV; family rooms are listed.
  • Facilities: free WiFi, elevator, accessible bathroom and accessible parking.
  • Services: 24-hour receptionist, 24-hour security, room service and luggage storage.

Ascott Star KLCC Kuala Lumpur

  • About the hotel: a 5-star property with 298 units over 33 floors at 1 Jalan Yap Kwan Seng in the Kuala Lumpur City Centre area, built in 2022.
  • Room features: see the listing for the current unit types and their in-room facilities.
  • Facilities: parking is listed as available at no charge.
  • Services: a 24-hour receptionist is listed.

Blue Lagoon Hotel

  • About the hotel: a 3-star, 49-room hotel over three floors on Jalan PJS 11/28B in Bandar Sunway, built in 2023; previously named Blue Lagoon Hotel @ Bandar Sunway.
  • Room features: listed in-room facilities include a desk, hairdryer, in-room safe, refrigerator, shower and TV; family rooms are listed.
  • Facilities: restaurant, TV lounge, water park access (surcharge), free WiFi, accessible bathroom with roll-in shower.
  • Services: 24-hour receptionist, 24-hour room service, express check-in and check-out, laundry service and money changer.

The Tapir Puchong by BYON Premium Suites & Hotels

  • About the hotel: a 3-star, 45-room hotel on Jalan Puteri 1/2 in Bandar Puteri, Puchong, a good fit for stays on the southern side of the Klang Valley.
  • Room features: see the listing for the current room types and in-room facilities.
  • Facilities: free WiFi.
  • Services: luggage storage.

MIZIE HOTEL KUALA LUMPUR

  • About the hotel: a hotel at 80 Jalan Putra in the Chow Kit and Medan Tuanku area, positioned on its listing as a comfortable, affordable option.
  • Room features: see the listing for the current room types and in-room facilities.
  • Check-in and check-out: check-in from 2pm, check-out by 12pm.

All facilities in Cairnhill Hotel

Functional Hall Cairnhill Hotel
Functional Hall
Common Space Cairnhill Hotel
Common Space
Lobby Cairnhill Hotel
Lobby
Exterior Cairnhill Hotel
Exterior
Bedroom Cairnhill Hotel
Bedroom

Food and Drinks

  • Breakfast
  • Buffet dinner
  • Set menu lunch

Things to Do

  • Massage

Connectivity

  • Free WiFi

General

  • AC
  • Smoking area

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Porter

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Cairnhill Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cairnhill Hotel
153
Number of floors in Cairnhill Hotel
6
Another facilities in Cairnhill Hotel
Breakfast, Buffet dinner, Set menu lunch, Massage, Free WiFi

Frequently asked question in Cairnhill Hotel

What time is check-in and check-out at Cairnhill Hotel in Kuala Lumpur?
Check-in at Cairnhill Hotel starts at 2pm and check-out is at 12pm. The hotel's instructions give a check-in window running to 8pm, early check-in before 2pm is not permitted, and guests are asked to contact Cairnhill Hotel three days before arrival to help with its contactless check-in process.
Where is Cairnhill Hotel located in Kuala Lumpur?
Cairnhill Hotel is located at 478, Batu 3 1/2, Jalan Ipoh, in the Sentul area of Kuala Lumpur, postcode 51200. Jalan Ipoh runs north from central Kuala Lumpur, so Cairnhill Hotel sits outside the busiest tourist core, and ride-hailing, taxis or your own car are the easiest ways to reach it.
Does Cairnhill Hotel in Sentul have free parking?
Yes. Cairnhill Hotel lists on-site parking as available at no charge, and the hotel's own check-in instructions state that its back parking lot is free for hotel customers. That makes Cairnhill Hotel a practical choice for travellers driving to Kuala Lumpur from Singapore or from elsewhere in Peninsular Malaysia.
How many rooms does Cairnhill Hotel have, and when was it built?
Cairnhill Hotel has 153 rooms across six floors. According to its Traveloka listing, Cairnhill Hotel was built in 2013 and last renovated in 2023. The property was previously named Cairnhill Hotel Kuala Lumpur, so you may still see the older name on maps or earlier booking confirmations. Room categories on sale vary by date, so check the listing for current options.
Is breakfast available at Cairnhill Hotel?
Breakfast is listed among the food and drink options at Cairnhill Hotel, alongside a buffet dinner and a set menu lunch, and the hotel has one on-site restaurant. However, Cairnhill Hotel's policy states that it does not serve free extra breakfast, and breakfast inclusion depends on the rate you book. Check the inclusions shown for each room option on Traveloka before confirming.
See All

More Reviews from Other Guests in Cairnhill Hotel

7.7
Pleasant
From 107 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.5

Meal

6.8

Location

7.7

Service and Facilites

7.4

People often mention about Cairnhill Hotel
All
Distance to City Center (1)
Activity Option (1)
Ambiance (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cairnhill Hotel

Number of reviews per page
20
40
Customer reviews
R***d
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Many people say it's a bad hotel, but it's okay for me. It's not expensive and executive, but it's cozy enough. The air conditioner is so cool.
Find this review helpful?
Khairy J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 107 week(s) ago
Room cleanliness is lacking, television does not work, toiletries are not available.
Translated by Google Icon
See original
Find this review helpful?
CHIN C. E.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 146 week(s) ago
I expect clean toilet, clean bed (bedsheet), clean towel. I graded it 2/5 only. TV remote control for both rooms not working, sad! Kettle also out of order but instant replacement given. However, the receptionist very kind, LIKE!
1 people find it helpful
Effie G.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 152 week(s) ago
Hotel looks gloomy unwelcoming, gives impression it is meant for night life people. Day time the lobby light is switched off. Restaurant next to the reception lights off during day time. Lobby guests area turned into a massage area, in the morning can see workers sleeping on the massage chair. Management should brighten the lobby improve the ambient and not switch off the lights to save the small amount of electricity charge. Not value for money. Single lady who want to book into that hotel will feel uneasy, unless she is in that pleasure business.
Read More
1 people find it helpful
Profile Picture
Sabri B. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 209 week(s) ago
The room not clean many cockroach in the room and toilet.
1 people find it helpful
Aiman R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 213 week(s) ago
In general the hotel condition is good and with the facilities provided. But need to focus more towards the maintenance. Also the surrounding of the hotel. No lights at the parking lot area, very poor road maintenance and no clear signboard from the main road to the hotel entrance (problems especially at night.).
1 people find it helpful
Profile Picture
Mohd S. M. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 228 week(s) ago
Worst hotel! Air conditioner and TV not function 😏.
Find this review helpful?
Profile Picture
sanadi r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 257 week(s) ago
Nice hotel good and fast reception.
Find this review helpful?
Encik M. S. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
Best di tengah pekan. bilik pon selesa, wifi slow sikit la. tv pon siaran biasa je 1 2 3.
Find this review helpful?
AMIR H. B. A. B.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 384 week(s) ago
Noisy tourist around 4 am... what the heck man!
Find this review helpful?
AMIR H. B. A. B.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 386 week(s) ago
A bit smelly room. Very noisy with tourist slamming doors and talking loudly at the hallway.
Find this review helpful?
WONG Y. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 395 week(s) ago
Both iron at the ironing area is not working. It took them 1 hour to get the replacement iron and I need to get them myself from the front desk. Imagine this happens when you need to rush to office in the morning.
Find this review helpful?
Mohd Y. B. Y.
icon-Family
Family
icon-origin-TRAVELOKA
4.8
/10
Reviewed 406 week(s) ago
Dirty. Rooms smelled, aircond slow. Very ambiguous atmosphere. First and last I stay.
Translated by Google Icon
See original
1 people find it helpful
THEVATHAS S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 420 week(s) ago
Room is very narrow space, as seen advertise photo is totally different for supirior. Some more the cleanest of is out. Food totally out. Only 1 time serve.
Find this review helpful?
MARIANA M. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 420 week(s) ago
Nice and comfortable, neat and satisfying.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
MOHD H. B. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 423 week(s) ago
The hotel is sentul, so the majority of those staying are tourists from China, because the breakfast is Chinese cuisine, so so. The bed was awesome! large.
Translated by Google Icon
See original
1 people find it helpful
Arun K. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 436 week(s) ago
Nice and clean room. Good place to stay.
Find this review helpful?
Profile Picture
Muhamad Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 438 week(s) ago
Great place to stay for business.
Find this review helpful?
Ting B. C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 440 week(s) ago
The room was smelly. Toilet not clean.
Find this review helpful?
Oon C. E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 445 week(s) ago
Not worth the value to stay room condition and bathroom was bad and dirty
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Cairnhill Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.