Four Points by Sheraton Desaru

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Preferred Partner Plus
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8.8
/10
Very Good
257 reviews

What Guests Say About Their Stay

Huixian

10.0
/ 10
The room is spacious and clean. Great for family stay. It is very near to SKS Mall and a lot of eateries nearby. Staff are friendly and service is great.

Elizabeth

10.0
/ 10
Enjoyed my stay at this hotel with outstanding service from the staff (especially Amira and the restaurant/bar staff) and good standard of food in the restaurant. The seafood buffet meal was particularly good value. Room was comfortable and clean.

LEONG HENG

10.0
/ 10
From the security officers to the front desk staff & the all other staff at various sectors were friendly, alert & always in smile. - The security officers are great, always looking out around the premise's to ensure safety & render help whenever needed. On 1 night both my female guests returned to hotel near midnight, a security officer took the effort to escort them to the lift lobby to ensure they are safe. - The small issues was that 1 of my guest's room key was not functioning well & needed to approach the Front Desk in few trips to have it fixed.
In the Area
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Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor, Malaysia, 81930

Main Facilities

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Multilingual staff
Money changer
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Four Points by Sheraton Desaru is a hotels that has been welcoming guests since 2017. Four Points by Sheraton Desaru is part of Marriott. There are 309 rooms spread across 15 floors.
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What's around Four Points by Sheraton Desaru

Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor, Malaysia, 81930
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Lobby Four Points by Sheraton Desaru
Lobby 2 Four Points by Sheraton Desaru

Discover More About Four Points by Sheraton Desaru

Overview of Four Points by Sheraton Desaru

Four Points by Sheraton Desaru stands out on the low-rise southern Johor coast as a 15-storey tower, a scale that is unusual for the Bandar Penawar township it sits in. According to Traveloka's listing data, the 4-star hotel was built in 2017 and holds 309 rooms spread across those 15 floors, making it one of the larger room inventories in the Desaru area. Its address is Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor, 81930, Malaysia, placing it inside the residential and commercial township rather than on the beachfront resort strip.

That setting shapes what the hotel is good for. Instead of a self-contained beach resort, Four Points by Sheraton Desaru works as a town-based base: the SKS Mall in Desaru is listed at about 1.0 km away, the Bandar Penawar town centre at about 4.8 km, and the Desaru public beach at roughly 10.3 km. Guests get the practical convenience of a township address, with the coast, the water park and the countryside attractions of eastern Johor within a short drive.

The hotel carries the Four Points by Sheraton name, and the property description on its listing sums up the formula: rooms with comfortable beds, productive workspaces and fast, free Wi-Fi, plus dining, a pool, a fitness centre and event venues. The listing also notes that it suits both business events and corporate gatherings as well as family holidays, a mix that reflects its size and its event spaces.

For Singapore-based travellers, Four Points by Sheraton Desaru is a straightforward option for a short getaway across the Causeway or Second Link to the Desaru side of Johor, especially for those who prefer a branded hotel with a full-time front desk and a familiar standard of service.

Room Types at Four Points by Sheraton Desaru

All 309 rooms at Four Points by Sheraton Desaru follow the Four Points approach of keeping the essentials simple and dependable. The property description highlights three core elements in every room: a comfortable bed, a productive workspace and fast, free Wi-Fi. Exact room categories, bed configurations and room sizes vary by booking date, so the Traveloka room list is the best place to see what is available for your stay.

Rooms for Couples and Solo Travellers

Rooms booked for one or two guests are designed around rest and light work, with the bed and desk set-up described in the hotel's own listing. They suit solo travellers and couples visiting Desaru for a weekend, as well as business guests attending an event at the hotel. Check the individual room card on Traveloka for the bed type (king or twin options, where offered) and the maximum occupancy before you book.

Rooms for Families and Groups

Families planning a holiday should look closely at occupancy rules. Traveloka's listing notes that an extra person fee for a third guest or more in one room is charged directly at the hotel and is not included in the total price shown at booking. If you are travelling with children or a group of three or more, compare the occupancy of each room type and budget for that on-site charge, or consider booking two rooms instead.

In-Room Features

Beyond the bed, workspace and Wi-Fi confirmed in the property description, rooms typically include air conditioning and a private bathroom. Per-room amenities such as kettles, minibars or bathtubs are not itemised in the listing data, so see the room details on Traveloka for the current amenity list of the specific room you choose.

If you have a preference such as a higher floor in the 15-storey building or a quieter room, add a note to your booking or ask at check-in. Requests are subject to availability and are not guaranteed.

Facilities and Amenities

Four Points by Sheraton Desaru combines the facilities listed in its own property description with a set of practical services recorded in Traveloka's facility data. Together, they cover the basics for leisure guests and the extras that event organisers need.

  • Pool: the property description lists a pool for guests to unwind after a day out on the coast.
  • Fitness centre: a fitness centre is included in the hotel's description, useful for guests keeping up a routine on a work trip.
  • Event venues: the hotel offers event venues, and its listing positions it for business events and corporate gatherings.
  • Wi-Fi: fast, free Wi-Fi is mentioned in the description of the rooms; confirm any access terms with the hotel at check-in.
  • Coffee shop and bar: the facility list includes a coffee shop, and the listing records one bar on site.
  • Accessibility: the property is marked as disabled access friendly.
  • Security: on-site security is listed among the hotel's facilities.

On the service side, Traveloka's data lists a 24-hour receptionist and a 24-hour front desk, multilingual staff, a money changer and newspapers in the lobby. The money changer is handy for Singapore visitors who arrive without ringgit, although rates and availability should be confirmed at the desk.

A few details are worth checking directly with the hotel before you travel. Room service appears in the facility list, but the listing's room service field is marked as not available, so confirm current hours and options with the front desk. Parking information in the listing is also mixed, with a parking fee type recorded but parking not marked as available, so drivers should check arrangements with the property in advance. An airport transfer is not listed as available.

Location and Getting There

Four Points by Sheraton Desaru is in Taman Desaru Utama within Bandar Penawar, part of the Kota Tinggi district in south-eastern Johor. The township location means shops, food outlets and everyday services are close by, while the main coastal attractions are a short drive away.

Distances listed in Traveloka's area information include:

  • SKS Mall - Desaru: about 1.0 km
  • Bujang Firefly River Cruise: about 1.0 km
  • Desaru Fruit Farm: about 3.5 km
  • Bandar Penawar town centre: about 4.8 km
  • Bandar Penawar Bus Station: about 5.3 km
  • Johor Horse Carriage: about 8.2 km
  • The Tanjung Balau Fishermen Museum: about 8.2 km
  • Desaru Public Beach: about 10.3 km
  • Adventure Waterpark Desaru Coast: about 10.3 km
  • Teluk Sengat Crocodile Farm: about 26.9 km
  • Desaru Mini Zoo: about 32.9 km
  • Senai International Airport: about 73.0 km

Most guests from Singapore arrive by road, crossing into Johor and driving east towards Desaru. Travellers coming from further afield can fly into Senai International Airport, about 73 km away, and continue by car; you can book flights on Traveloka to Johor and plan the onward drive. As the hotel does not list an airport transfer, arrange a taxi, ride-hailing service or rental car in advance. Bandar Penawar Bus Station, about 5.3 km from the hotel, is the nearest bus hub for those travelling by coach.

Having your own transport makes the most of the area, since the beach, the water park and the farm attractions are spread out along the coast and inland roads.

Dining at and near Four Points by Sheraton Desaru

Traveloka's facility data for Four Points by Sheraton Desaru includes a restaurant tag and a coffee shop, and the listing records one bar. The hotel's own description also refers to dining on site, so guests can expect to eat in without leaving the building. Meal plans and breakfast inclusion depend on the rate you book, so check whether breakfast is included on the room card before confirming.

The bar is a natural place to wind down after an event or a day at the beach, while the coffee shop suits a quick bite or a casual meeting. Opening hours and menus can change, so ask the front desk for the latest details on arrival.

The township location is a real advantage for food. SKS Mall in Desaru, about 1.0 km away, and the Bandar Penawar town centre, about 4.8 km away, give easy access to local eateries and shops. Many visitors combine dinner in town with an evening trip on the Bujang Firefly River Cruise, also listed at around 1.0 km from the hotel. For more ideas, browse things to do and attraction tickets around Desaru, from the water park to farm tours.

  • On site: coffee shop, bar and on-site dining as described in the listing
  • Nearby: food outlets around SKS Mall - Desaru and Bandar Penawar town
  • Day trips: Desaru Fruit Farm, about 3.5 km away, for a fruit-themed outing

Why Stay at Four Points by Sheraton Desaru

The strongest reason to choose Four Points by Sheraton Desaru is the balance it strikes between a branded hotel standard and a practical township setting. With 309 rooms over 15 floors, built in 2017, it offers the capacity and consistency of a larger hotel in an area where many stays are smaller resorts or holiday homes.

  • Brand consistency: the Four Points by Sheraton name signals a predictable set of essentials: comfortable beds, workspaces and fast, free Wi-Fi.
  • Event-ready: event venues and a listing positioned for business events and corporate gatherings make it a solid choice for company retreats in Johor.
  • Family-friendly base: the listing describes it as suitable for family holidays, with the Desaru water park and beach about 10.3 km away.
  • Around-the-clock front desk: a 24-hour receptionist and multilingual staff help with late arrivals from Singapore.
  • Close to town: SKS Mall and the firefly river cruise are both about 1.0 km away.

It is less suited to travellers who want to step straight onto the sand, since the beach is a drive away. If a beachfront stay is the priority, compare other hotels in the area before deciding, and weigh the trade-off between beach access and township convenience.

Tips for Booking Four Points by Sheraton Desaru on Traveloka

  1. Check the occupancy rules: a fee for a third guest or more in one room is charged at the hotel and is not included in the Traveloka total, so plan room choices for families carefully.
  2. Note the check-in and check-out times: check-in starts from 15:00 and check-out is by 12:00, which works well for a Saturday morning drive from Singapore and a Sunday midday departure.
  3. Confirm parking ahead: parking details in the listing are mixed, so contact the hotel before driving in.
  4. Plan your transfer: no airport transfer is listed, so book a car or taxi if you fly into Senai.
  5. Look at breakfast options: some rates include breakfast and others do not; compare them on the room card.
  6. Watch weekend and school holiday demand: Desaru is a popular weekend escape, so book early for Friday and Saturday nights and public holidays.
  7. Review the cancellation policy: refundable and non-refundable rates may both appear; check the conditions before you pay.

Booking through Traveloka lets you see room options, inclusions and policies in one place, with your confirmation stored in the app for easy reference at check-in. To build the rest of your trip, start from the Traveloka homepage.

Other Popular Hotels in Johor

The Westin Desaru Coast Resort

  • Hotel details: a 5-star resort on Jalan Pantai 3 in Desaru Coast, set along the sea with beach access, spa and event venues; built in 2018 with 259 rooms over 7 floors.
  • Room types: see the Traveloka listing for current room categories.
  • Facilities: on-site dining and bars, spa, picnic area, car rental and disabled access.
  • Services: 24-hour receptionist, express check-in and check-out, multilingual staff and a money changer.

Hard Rock Hotel Desaru Coast

  • Hotel details: a 5-star resort on Jalan Pantai 3 in Desaru Coast with 365 rooms, built in 2018, suited to families and groups.
  • Room types: the listing includes family rooms and connecting rooms; see Traveloka for the full list.
  • Facilities: outdoor pool, spa, children's club (surcharge), golf course access, water park access (surcharge) and free Wi-Fi.
  • Services: concierge, 24-hour security, laundry service, luggage storage and wedding services.

Lotus Desaru Beach Resort & Spa

  • Hotel details: a 4-star beach resort on Jalan Desaru in Bandar Penawar with 720 rooms, built in 2009, with family rooms and a long list of beach and water activities.
  • Room types: see the Traveloka listing for current room categories; in-room features listed include a kitchenette and minibar.
  • Facilities: outdoor pool, waterslide, private beach, spa, water sports, children's play area and free Wi-Fi.
  • Services: concierge, 24-hour security, laundry, luggage storage and wedding services.

Tunamaya Beach & Spa Resort - Desaru

  • Hotel details: a 134-room resort in Desaru near Tidal Wave Beach, about 1.8 km from Desaru Beach.
  • Room types: see the Traveloka listing for current room categories.
  • Facilities: outdoor pool, children's pool, garden, barbecue, karaoke, billiards, fitness centre and free Wi-Fi.
  • Services: 24-hour receptionist, concierge, porter, laundry service and luggage storage.

One&Only Desaru Coast

  • Hotel details: an intimate 5-star retreat on Persiaran Damai in Desaru Coast with 44 rooms, built in 2019.
  • Room types: see the Traveloka listing for current room categories.
  • Facilities: the listing records one restaurant and one bar on site.
  • Services: 24-hour receptionist and front desk.

Sea Horizon Resort

  • Hotel details: a 3-star, 30-room resort at Kuala Sedili Besar in the Kota Tinggi district, a quieter coastal alternative to the Desaru strip.
  • Room types: see the Traveloka listing for current room categories.
  • Facilities: outdoor pool, children's pool, garden, barbecue area, restaurant and meeting rooms.
  • Services: front desk and breakfast options.

Sheraton Johor Bahru

  • Hotel details: a 4-star, 313-room hotel in Menara SKS, Bukit Senyum, Johor Bahru city centre, about 2.2 km from JB Sentral.
  • Room types: see the Traveloka listing for current room categories.
  • Facilities: restaurant, coffee shop, valet parking, picnic area and disabled access.
  • Services: 24-hour receptionist and multilingual staff.

Novotel Johor Bahru City Centre

  • Hotel details: a 34-storey, 4-star city hotel on Jalan Pelanduk, Taman Abad, with contemporary rooms and floor-to-ceiling windows over the Johor Bahru skyline.
  • Room types: the description mentions connecting rooms for families; see Traveloka for categories.
  • Facilities: outdoor pool, gym, Food Exchange restaurant and Wi-Fi in public areas.
  • Services: concierge, 24-hour receptionist and valet parking.

All facilities in Four Points by Sheraton Desaru

Swimming Pool Four Points by Sheraton Desaru
Swimming Pool
Lobby Four Points by Sheraton Desaru
Lobby
Others Four Points by Sheraton Desaru
Others

Guest Services

  • 24-hour front desk
  • Multilingual staff
  • Currency exchange
  • Newspaper in lobby

Public Facilities

  • Room service
  • Coffee shop

Accommodation Policy & General Information in Four Points by Sheraton Desaru

Check-in/Check-out Time

Check-in time: 15:00
Check-out time:

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to
Available rooms at Four Points by Sheraton Desaru
309
Number of floors in Four Points by Sheraton Desaru
15
Another facilities in Four Points by Sheraton Desaru
24-hour front desk, Multilingual staff, Currency exchange, Newspaper in lobby, Room service

Frequently asked question in Four Points by Sheraton Desaru

Where is Four Points by Sheraton Desaru located?
Four Points by Sheraton Desaru is at Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor 81930, within the Bandar Penawar township. SKS Mall - Desaru is about 1.0 km away, the Bandar Penawar town centre about 4.8 km, and Desaru Public Beach about 10.3 km from Four Points by Sheraton Desaru.
What time is check-in and check-out at Four Points by Sheraton Desaru?
Check-in at Four Points by Sheraton Desaru starts from 15:00 and check-out is by 12:00. The hotel has a 24-hour front desk, so late arrivals from Singapore can still check in. Requests for early check-in or late check-out depend on availability, so contact Four Points by Sheraton Desaru directly beforehand.
Does Four Points by Sheraton Desaru have a pool?
Yes. The property description for Four Points by Sheraton Desaru lists a pool, together with a fitness centre, dining and event venues. Opening hours and pool rules can change, so check the current schedule with the front desk at Four Points by Sheraton Desaru when you arrive, especially during school holidays.
How many rooms does Four Points by Sheraton Desaru have?
According to Traveloka's listing data, Four Points by Sheraton Desaru has 309 rooms across 15 floors and was built in 2017. The rooms follow the brand's focus on comfortable beds, productive workspaces and fast, free Wi-Fi. Room categories, bed types and occupancy vary by date, so review the room list on the Four Points by Sheraton Desaru page on Traveloka before booking.
Is there an extra charge for a third guest at Four Points by Sheraton Desaru?
Yes. Traveloka's listing for Four Points by Sheraton Desaru notes that an extra person fee for a third guest or more in one room is charged directly at the hotel and is not included in the total price at booking. Families should compare room occupancy limits, or consider booking two rooms at Four Points by Sheraton Desaru for larger groups.
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More Reviews from Other Guests in Four Points by Sheraton Desaru

8.8
Very Good
From 242 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Four Points by Sheraton Desaru

Number of reviews per page
20
40
Top reviews
Dongyi
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The dishes plate is not clean.It is quite hard to find the clean plate.The breakfast is normal. Little Chinese choice. The kids corner food,due to the food exposure in the air and become hard,can not eat.
Huixian
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room is spacious and clean. Great for family stay. It is very near to SKS Mall and a lot of eateries nearby. Staff are friendly and service is great.
Damian
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice hotel and staff. Gym equipment a little basic.
CIAN YIH
icon-with Children
with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I had a very pleasant stay at Four Points by Sheraton Desaru. The location is very convenient, with food options, laundry services, and other useful amenities nearby. It is also a strategic location in Desaru, making it easy to travel around. Overall, the stay was good. The room was clean and comfortable, the breakfast was enjoyable, and the public restrooms were also clean. Considering the reasonable room price for a four-star hotel, I feel it is a very good value-for-money choice. I would recommend this hotel to other travellers.
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Elizabeth
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Enjoyed my stay at this hotel with outstanding service from the staff (especially Amira and the restaurant/bar staff) and good standard of food in the restaurant. The seafood buffet meal was particularly good value. Room was comfortable and clean.
Jil
icon-with Children
with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes
chee siong
icon-with Children
with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes
LEONG HENG
icon-with Friends
with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

From the security officers to the front desk staff & the all other staff at various sectors were friendly, alert & always in smile. - The security officers are great, always looking out around the premise's to ensure safety & render help whenever needed. On 1 night both my female guests returned to hotel near midnight, a security officer took the effort to escort them to the lift lobby to ensure they are safe. - The small issues was that 1 of my guest's room key was not functioning well & needed to approach the Front Desk in few trips to have it fixed.
Read More
Suk Han Miranda
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Super service !
Erisyah Nadiah
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The room is spacious with comfortable bed. With the humid weather outside, the aircon in the room opposed it as it is cold. Not forgetting the room is clean, including the toilet. There is a hand spray bidet as well. The breakfast buffet is massive. So many food that you’ll be spoiled for choices. From western, pastry, to local delights. Location wise is awesome. Walking distance to supermarket, food chains, and what’s not. Enjoyed my stay and will be back again!
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Chua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Roti canai is our must try! Great room and location.
Mohammad Ridzhal
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Shop is nearby
Wendy
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Friendly and helpful staffs
Huzaifa
icon-Friends and family with Friends
Friends and family with Friends
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I booked the hotel because the reviews showed a very good breakfast. It was terrible, super over crowded, no place to sit and counters like cheese were all empty.
Sherlynn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

the room was clean and bright, came with everything we needed. staff was polite.
Preethi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean room, especially the bathroom
shuhei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean comfortable rooms. Efficient and friendly staff
Mohd sidik
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great
Wing Seng
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good cleaning job
Sean
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Staff were well trained. Always ready to serve and very cosy place
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.