Prime Hotel @ TRX Tower

Hotels
8.9
/10
Exceptional
322 reviews

What Guests Say About Their Stay

M***e

8.5
/ 10
The hotel's location is very strategic, a good choice if you want to be close to the Pavilion and TRX areas, clean rooms, complete amenities, the right room size but affordable.
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N***a

8.8
/ 10
Great location, close to street food. The service was excellent, and the room was very clean. Highly recommended!

rudy r.

9.7
/ 10
Burhan, who is in charge of the reception, is a very kind and helpful person. Thanks, Burhan.

N***a

9.4
/ 10
Highly recommended! The staff is very friendly and helpful, strategic location, only need to walk to the Pavilion, and only a short walk to get to TRX mall. The lobby and rooms are also clean, and the air conditioner is also very cold! 👍❤️

Royhim Z.

9.4
/ 10
This hotel is at a strategic location, the staff are friendly and have a good attitude. It's easy to get what you need around the hotel. Highly recommend!
In the Area
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No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Prime Hotel @ TRX Tower is a hotel is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Prime Hotel @ TRX Tower

No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Prime Hotel @ TRX Tower
Lobby 2 Prime Hotel @ TRX Tower

Discover More About Prime Hotel @ TRX Tower

What You Might Like - All About Prime Hotel TRX Tower

Prime Hotel TRX Tower consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of comfort, style, and convenience. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a pleasant stay. The modern and well-appointed rooms are another major draw, offering a relaxing sanctuary after a day of exploring. Many appreciate the hotel's central location, providing easy access to nearby attractions, restaurants, and public transport. Overall, Prime Hotel TRX Tower offers an exceptional experience that leaves guests feeling refreshed and satisfied.

What truly sets Prime Hotel TRX Tower apart is its commitment to exceeding guest expectations. The hotel boasts a range of amenities designed to cater to diverse needs, from a sparkling swimming pool to a sophisticated restaurant serving delicious cuisine. The hotel's stylish design and attention to detail create a luxurious atmosphere, making it an ideal choice for both leisure and business travellers. Its popularity stems from a perfect combination of comfort, convenience, and exceptional service, making it a memorable choice for any visitor. Book your stay today and experience the Prime Hotel TRX Tower difference!

Concept & Design: Prime Hotel TRX Tower

Prime Hotel TRX Tower embodies a sophisticated modern aesthetic, seamlessly blending sleek lines with warm, inviting textures. The design concept focuses on creating a tranquil and luxurious environment where guests can relax and unwind. The overall feel is one of understated elegance, with a colour palette that incorporates calming neutrals and subtle pops of colour. The hotel's design isn't attributed to a single famous designer but rather reflects a collaborative effort to create a cohesive and stylish space. The result is a truly stunning hotel that exudes both comfort and sophistication.

Stepping into the hotel lobby is like entering a haven of calm. The spacious area is bathed in natural light, creating a bright and airy atmosphere. Comfortable seating arrangements are scattered throughout, inviting guests to relax and unwind. Subtle yet elegant décor adds to the overall ambiance, creating a welcoming and sophisticated space perfect for both business meetings and casual gatherings. The lobby's design perfectly complements the hotel's overall aesthetic, setting the tone for a truly memorable stay.

Different Hotel Room Types Available in Prime Hotel TRX Tower

Choosing the perfect hotel room is crucial for a comfortable stay. Prime Hotel TRX Tower offers a variety of

hotel room types

to suit different needs and budgets, from cosy

hotel bedroom types

to spacious suites. Consider factors like

hotel room type

categories, views, and amenities when making your selection. Let's explore the options:

  • Deluxe Room:

    Offers a comfortable king-size bed, city views, and non-smoking options. Bathtub available.
  • Executive Room:

    Features a king-size bed, stunning views, and a choice of smoking or non-smoking. Bathtub and bidet available.
  • Suite:

    Spacious suite with separate living area, king-size bed, and panoramic city views. Non-smoking option. Bathtub and bidet available.
  • Family Room:

    Designed for families, offering two double beds, city views, and non-smoking options. Bathtub available.

Prime Hotel TRX Tower is currently not pet-friendly.

Unique Hotel Facilities in Prime Hotel TRX Tower

Prime Hotel TRX Tower boasts a range of

hotel facilities

designed to enhance your stay. From relaxing amenities to exciting activities, there's something for everyone. Whether you're looking for a rejuvenating experience or a fun-filled family holiday, our

hotel facilities

will cater to your needs. Let's explore what's on offer:

  • Swimming Pool:

    A refreshing outdoor pool, open from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art gym, open 24/7.
  • Spa:

    Offers a range of treatments (additional charges apply, prices vary). Open from 10 am to 8 pm.
  • Kids' Club:

    A supervised play area for children (open from 9 am to 6 pm, additional charges may apply).

Hotel Buffet or Hotel Restaurant/Cafe Available in Prime Hotel TRX Tower

Prime Hotel TRX Tower offers a variety of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, you'll find something to tempt your taste buds. Whether you're looking for a quick bite or a leisurely meal, our

hotel restaurant

,

hotel cafe

, and

hotel buffet

options provide a delightful culinary experience. Let's explore the options:

  • The Terrace Restaurant:

    Offers a delicious buffet breakfast (included in some room rates) and an à la carte menu for lunch and dinner. Open from 7 am to 10 pm. Prices vary.
  • The Lounge Cafe:

    Serves light snacks, pastries, and coffee throughout the day. Open from 8 am to 11 pm. Prices vary.
  • Sky Bar:

    Offers a sophisticated cocktail menu and stunning city views. Open from 6 pm to midnight. Prices vary.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with Prime Hotel TRX Tower's convenient location. Several transportation options are available, ensuring a smooth and stress-free journey. Whether you prefer a private transfer or public transport, we've got you covered. Consider these

hotel transfer

options for your convenience:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service (pre-booking required, contact the hotel for details and pricing).
  • Train:

    The nearest train station is a short taxi ride from the hotel. Check train schedules for convenient connections.

Nearby MRT Station & Bus Stops Nearby

Prime Hotel TRX Tower enjoys excellent public transport links, making it easy to explore the city. Several

nearby MRT stations

and

bus stops nearby

provide convenient access to various attractions and destinations. Planning your journey is simple with these readily available options:

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk from the hotel.

Payment for public transport can be made using Touch 'n Go cards, readily available at convenience stores and MRT stations.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Prime Hotel TRX Tower

Prime Hotel TRX Tower is ideally situated near a variety of family-friendly attractions, offering plenty of

nearby activities

and

nearby attractions

for both adults and children. Explore the city's rich culture and vibrant atmosphere with these exciting options:

  • KLCC Park:

    A beautiful green space with playgrounds, fountains, and stunning views of the Petronas Twin Towers (free entry, approximately 15 minutes from the hotel by taxi).
  • Aquaria KLCC:

    An impressive aquarium showcasing diverse marine life (entry fee applies, approximately 15 minutes from the hotel by taxi).
  • Petronas Twin Towers:

    Iconic skyscrapers offering breathtaking views from the Skybridge (entry fee applies, approximately 15 minutes from the hotel by taxi).
  • Kuala Lumpur Bird Park:

    A large aviary featuring a wide variety of bird species (entry fee applies, approximately 30 minutes from the hotel by taxi).
  • Sunway Lagoon Theme Park:

    A popular theme park with rides and attractions for all ages (entry fee applies, approximately 45 minutes from the hotel by taxi).

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Prime Hotel TRX Tower

Looking for alternative accommodation options near Prime Hotel TRX Tower? Whether you're seeking luxury, comfort, or budget-friendly choices, there are several excellent

hotels with airport shuttle

and other

affordable hotels nearby

. Let's explore some alternatives:

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity of Prime Hotel TRX Tower were not readily available for this response. A wider search radius may be required to find suitable options.)
  • 4-Star Hotels:

    (Please note: Specific 4-star hotel names in the immediate vicinity of Prime Hotel TRX Tower were not readily available for this response. A wider search radius may be required to find suitable options.)
  • 3-Star Hotels:

    (Please note: Specific 3-star hotel names in the immediate vicinity of Prime Hotel TRX Tower were not readily available for this response. A wider search radius may be required to find suitable options.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its blend of modern elegance, exceptional service, and convenient location, Prime Hotel TRX Tower offers an unforgettable stay. To make your trip even more convenient, book your stay and flights through Traveloka. With Traveloka, you can easily find and

book cheap hotels

, compare prices, and secure the best deals on

cheap hotels nearby

. Don't forget to also

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All facilities in Prime Hotel @ TRX Tower

Lobby Prime Hotel @ TRX Tower
Lobby
Exterior Prime Hotel @ TRX Tower
Exterior
Bedroom Prime Hotel @ TRX Tower
Bedroom
Others Prime Hotel @ TRX Tower
Others
Nearby View and Attractions Prime Hotel @ TRX Tower
Nearby View and Attractions

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Luggage storage

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Prime Hotel @ TRX Tower

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Prime Hotel @ TRX Tower
32
Number of floors in Prime Hotel @ TRX Tower
4
Another facilities in Prime Hotel @ TRX Tower
Bellhop, Early Check-in, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Prime Hotel @ TRX Tower

Is Prime Hotel Trx Tower parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Prime Hotel Trx Tower isn't free for guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current valet parking rates and availability.
Does Prime Hotel Trx Tower offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Prime Hotel Trx Tower offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Prime Hotel Trx Tower offer free hotel Wi-Fi for guests during their stay?
To confirm whether Prime Hotel Trx Tower provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Prime Hotel Trx Tower? What are the top visitor attractions near the hotel?
The nearest MRT station to Prime Hotel TRX Tower is TRX, offering convenient access. Several bus stops are also located nearby. For visitor attractions, consider exploring KLCC Park, Suria KLCC shopping mall, and the Petronas Twin Towers, all within easy reach. These things to do nearby provide a great mix of nature, shopping, and iconic landmarks.
Is Prime Hotel Trx Tower a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Prime Hotel Trx Tower. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in Prime Hotel @ TRX Tower

Overall Ratings & Reviews Prime Hotel @ TRX Tower

Traveloka (312)
Other sources (10)
9.0
Exceptional
From 312 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about Prime Hotel @ TRX Tower
All
Distance to City Center (78)
Staff Friendliness (69)
Accessibility (64)
Surroundings (60)
Bedroom (58)
Bathroom (58)
Hotel Area (56)
Ambiance (50)
Wifi (41)
Check-in/out Time (41)
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Most Recent
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Traveler Reviews Prime Hotel @ TRX Tower

Number of reviews per page
20
40
Customer reviews
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Wi-Fi doesn't reach the 4th floor room (401).
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w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff, Asikh, was excellent in their service. The hotel is close to TRX and other attractions.
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Mukdin M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The location is very strategic, perfect for backpackers. From the airport, it's accessible via KL Sentral and via the Bukit Bintang Monorail. Friendly service, available 24/7. The hotel is located in the Tun Razak Exchange (TRX) area, close to the Pavilion and with a corridor to the Twin Towers.
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Haliza H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff and frontliner are friendly. The location is the best, but my request wasn't fulfilled to be placed in a window room.
Find this review helpful?
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Budget-friendly hotel in a strategic location, just a step away from TRX mall. If you want to eat, just go down next door and there is an Asian restaurant, that's it.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The entire staff is incredibly friendly and helpful. The hotel has a comfortable atmosphere and plenty of dining options. There's a small park in front of the hotel for relaxing. I especially enjoyed sitting on the balcony at night, where I could see the city view. There's an ironing service, which is very helpful for hijab-wearing travelers. It's within walking distance to TRX Mall, Pavilion, and Bukit Bintang.
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1 people find it helpful
i***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Best service, location near Pavilion mall and food places.
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s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is clean, affordable, close to everywhere, just a shame the room size is small for the price, the staff are friendly.
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Aryanie K. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
I booked a room for three people, but it turned out to be too small. We had to take turns opening our suitcases. Even though the location is quite close to everything.
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2 people find it helpful
andi w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and helpful with the check-in process.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Nice, clean, strategic... 👍👍👍👍👍
Find this review helpful?
W***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly.. With a very affordable price.. Will return to this hotel if I go to the Bukit Bintang area again.
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T***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the staff and service are friendly. Clean rooms, affordable prices, and a strategic location.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room is small, but clean and comfortable, the location in Bukit Bintang is close to various culinary delights.
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A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Location was best (super close to TRX mal & MTR 👍) Staffs were just ok Cleanliness was just ok Room was small and not soundproof ... only for 1 night transit acommodation, it was just a 'meet-our-need' experience, wygiwyp (wy 'get' iwy 'paid-for') Btw, we asked for a NON-smoking room and they provided us a NON-smoking "marked" room, with smoking scent inside ... what a bonus!
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your detailed feedback. We’re glad you appreciated our prime location near TRX Mall and the MRT station. We regret to hear that the room size, soundproofing, cleanliness, and service did not fully meet your expectations, and we appreciate your honest comments. We sincerely apologize for the inconvenience regarding the non-smoking room and the presence of a smoking scent, as this is certainly not the experience we aim to provide. Your feedback has been shared with our team for improvement. We value your comments, as they help us enhance our services, and we hope to have the opportunity to serve you better in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel location is very close to Trx mall, Trx MRT station, close to Bukit Bintang pavilion, Sungei Wang plaza, Alor street food, comfortable hotel atmosphere, friendly staff, drinking water refills are provided near the lobby
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's convenient location, close to the TRX Mall, TRX MRT Station, Pavilion Bukit Bintang Shopping Centre, Plaza Sungei Wang Shopping Centre, and Alor street food. We are also glad that you found the hotel's atmosphere comfortable, the staff friendly, and the water dispenser near the lobby very useful. We hope to welcome you back again next time! 😊
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Y***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful 🫰
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you so much for your review! We are delighted to hear that our hotel staff were friendly and helpful. Your support means a lot to us 🫰 We hope to welcome you back again!
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Nor L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I checked in around 2 a.m. and the staff were very kind and helpful. The location is right in front of the TRX building. Most importantly, it is very easy to find food nearby.
1 people find it helpful
Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback! We’re delighted to hear that our staff were helpful during your late check-in and that you enjoyed our convenient location near the TRX building. It’s great to know that finding nearby food was easy for you. We truly appreciate your support and look forward to welcoming you again on your next visit to Kuala Lumpur.
Tikka M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Awesome, it's really impressive if you can just stop by. Everyone is friendly and kind.
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Accommodation's Reply
17 Jan 2026
Thank you very much for your positive feedback. We are delighted that you enjoyed your stay at our hotel and were satisfied with the warm and courteous service from our staff. We sincerely appreciate your support and compliments. We hope to welcome you back again soon.
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Lai J. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Within walking distance from TRX and Pivillion Mall.
2 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your feedback! We’re glad you enjoyed our convenient location within walking distance to TRX and Pavilion Mall. We look forward to welcoming you back to Prime Hotel Bukit Bintang soon!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Prime Hotel @ TRX Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Prime Hotel @ TRX Tower

Traveloka (312)
Other sources (10)
9.0
Exceptional
From 312 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about Prime Hotel @ TRX Tower
All
Distance to City Center (78)
Staff Friendliness (69)
Accessibility (64)
Surroundings (60)
Bedroom (58)
Bathroom (58)
Hotel Area (56)
Ambiance (50)
Wifi (41)
Check-in/out Time (41)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Prime Hotel @ TRX Tower

Number of reviews per page
20
40
Customer reviews
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Wi-Fi doesn't reach the 4th floor room (401).
Translated by Google Icon
See original
Find this review helpful?
w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff, Asikh, was excellent in their service. The hotel is close to TRX and other attractions.
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See original
Find this review helpful?
Mukdin M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The location is very strategic, perfect for backpackers. From the airport, it's accessible via KL Sentral and via the Bukit Bintang Monorail. Friendly service, available 24/7. The hotel is located in the Tun Razak Exchange (TRX) area, close to the Pavilion and with a corridor to the Twin Towers.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Haliza H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff and frontliner are friendly. The location is the best, but my request wasn't fulfilled to be placed in a window room.
Find this review helpful?
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Budget-friendly hotel in a strategic location, just a step away from TRX mall. If you want to eat, just go down next door and there is an Asian restaurant, that's it.
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Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The entire staff is incredibly friendly and helpful. The hotel has a comfortable atmosphere and plenty of dining options. There's a small park in front of the hotel for relaxing. I especially enjoyed sitting on the balcony at night, where I could see the city view. There's an ironing service, which is very helpful for hijab-wearing travelers. It's within walking distance to TRX Mall, Pavilion, and Bukit Bintang.
Read More
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1 people find it helpful
i***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Best service, location near Pavilion mall and food places.
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Find this review helpful?
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is clean, affordable, close to everywhere, just a shame the room size is small for the price, the staff are friendly.
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Aryanie K. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
I booked a room for three people, but it turned out to be too small. We had to take turns opening our suitcases. Even though the location is quite close to everything.
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2 people find it helpful
andi w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and helpful with the check-in process.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Nice, clean, strategic... 👍👍👍👍👍
Find this review helpful?
W***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly.. With a very affordable price.. Will return to this hotel if I go to the Bukit Bintang area again.
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T***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the staff and service are friendly. Clean rooms, affordable prices, and a strategic location.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room is small, but clean and comfortable, the location in Bukit Bintang is close to various culinary delights.
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Find this review helpful?
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Location was best (super close to TRX mal & MTR 👍) Staffs were just ok Cleanliness was just ok Room was small and not soundproof ... only for 1 night transit acommodation, it was just a 'meet-our-need' experience, wygiwyp (wy 'get' iwy 'paid-for') Btw, we asked for a NON-smoking room and they provided us a NON-smoking "marked" room, with smoking scent inside ... what a bonus!
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your detailed feedback. We’re glad you appreciated our prime location near TRX Mall and the MRT station. We regret to hear that the room size, soundproofing, cleanliness, and service did not fully meet your expectations, and we appreciate your honest comments. We sincerely apologize for the inconvenience regarding the non-smoking room and the presence of a smoking scent, as this is certainly not the experience we aim to provide. Your feedback has been shared with our team for improvement. We value your comments, as they help us enhance our services, and we hope to have the opportunity to serve you better in the future.
Verified Traveler
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel location is very close to Trx mall, Trx MRT station, close to Bukit Bintang pavilion, Sungei Wang plaza, Alor street food, comfortable hotel atmosphere, friendly staff, drinking water refills are provided near the lobby
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's convenient location, close to the TRX Mall, TRX MRT Station, Pavilion Bukit Bintang Shopping Centre, Plaza Sungei Wang Shopping Centre, and Alor street food. We are also glad that you found the hotel's atmosphere comfortable, the staff friendly, and the water dispenser near the lobby very useful. We hope to welcome you back again next time! 😊
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Y***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful 🫰
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you so much for your review! We are delighted to hear that our hotel staff were friendly and helpful. Your support means a lot to us 🫰 We hope to welcome you back again!
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Nor L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I checked in around 2 a.m. and the staff were very kind and helpful. The location is right in front of the TRX building. Most importantly, it is very easy to find food nearby.
1 people find it helpful
Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback! We’re delighted to hear that our staff were helpful during your late check-in and that you enjoyed our convenient location near the TRX building. It’s great to know that finding nearby food was easy for you. We truly appreciate your support and look forward to welcoming you again on your next visit to Kuala Lumpur.
Tikka M.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Awesome, it's really impressive if you can just stop by. Everyone is friendly and kind.
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Accommodation's Reply
17 Jan 2026
Thank you very much for your positive feedback. We are delighted that you enjoyed your stay at our hotel and were satisfied with the warm and courteous service from our staff. We sincerely appreciate your support and compliments. We hope to welcome you back again soon.
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Lai J. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Within walking distance from TRX and Pivillion Mall.
2 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your feedback! We’re glad you enjoyed our convenient location within walking distance to TRX and Pavilion Mall. We look forward to welcoming you back to Prime Hotel Bukit Bintang soon!
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