What do past guests say about Hotel Lucerna Tijuana?

Hotel Lucerna Tijuana is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Lucerna Tijuana

Name: Hotel Lucerna Tijuana
Address: Paseo del los Heroes #10902, Zona Rio, Tijuana, Estado de Baja California, Mexico, 22320, Paseo del los Heroes #10902, Zona Rio, Estado de Baja California, 22320, Mexico
Rating: 9.2

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9.2

/10

Exceptional

1,625 reviews

What Guests Say About Their Stay

Patrick

10.0

/ 10

Clean room staff’s always great great location for restaurants. Very nice place to stay in Tijuana.

Susana

10.0

/ 10

We visit Lucerna constantly over the summer to enjoy the pool and their amazing brunch. The rooms are so spacious and comfortable. Staff is simply fantastic, my room attendant Claudia is always so pleasant and helpful. The staff at front desk and bartenders give great service. The hotel is always clean and smells wonderful. I always have a relaxing stay! I never want to leave. I highly recommend Lucerna for a nice getaway!

Sindy

10.0

/ 10

Alexandra at reception was lovely per usual. All staff were very polite and helpful.

In the Area

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Paseo del los Heroes #10902, Zona Rio, Tijuana, Estado de Baja California, Mexico, 22320

Main Facilities

This accommodation offers:

Outdoor pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Fitness center

Staying at Hotel Lucerna Tijuana is a good choice when you are visiting Tijuana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Lucerna Tijuana

Paseo del los Heroes #10902, Zona Rio, Tijuana, Estado de Baja California, Mexico, 22320

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Discover More About Hotel Lucerna Tijuana

General
In Tijuana (Zona Rio)

Location
With a stay at Hotel Lucerna Tijuana in Tijuana (Zona Rio), you'll be within a 5-minute drive of San Ysidro Border Crossing and Estadio Caliente. This luxury hotel is 3.1 mi (4.9 km) from Las Americas Premium Outlets and 21.4 mi (34.4 km) from Rosarito Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Landmark Tijuana Shopping Center - 0.7 km / 0.4 mi
Hospital Angeles Tijuana - 0.7 km / 0.5 mi
Tijuana Medical Corp - 0.8 km / 0.5 mi
CREA Sports Field - 1.1 km / 0.7 mi
Plaza Financiera Rio - 1.1 km / 0.7 mi
Paseo Chapultepec - 1.1 km / 0.7 mi
Plaza Toreo City Complex - 1.2 km / 0.8 mi
Plaza Rio Commercial Center - 1.3 km / 0.8 mi
Centro Cultural Tijuana - 1.7 km / 1 mi
Club Campestre Golf Course - 1.8 km / 1.1 mi
Hidalgo Market - 1.8 km / 1.1 mi
Tijuana City Hall - 1.9 km / 1.2 mi
Caliente Racetrack Casino - 2.3 km / 1.4 mi
Galerias Hipodromo - 2.6 km / 1.6 mi
New City Medical Tower - 2.6 km / 1.6 mi

The nearest airports are:
Tijuana Intl. Airport (TIJ) - 7.1 km / 4.4 mi
San Diego Intl. Airport (SAN) - 35.2 km / 21.9 mi
San Diego, CA (SEE-Gillespie Field) - 45.8 km / 28.4 mi
San Diego, CA (MYF-Montgomery Field) - 38.8 km / 24.1 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to noon for a fee.

Rooms
Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Lucerna Tijuana

Facility

Outdoor pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Garden
Outdoor facilities
Spa

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking
Terrace

Accessibilty

Braille or raised signage
Accessible parking
Accessible path of travel

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Computer station
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Lucerna Tijuana

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Lucerna Tijuana	168
Number of floors in Hotel Lucerna Tijuana	7
Another facilities in Hotel Lucerna Tijuana	Romantic proposal packages, Outdoor pool, Garden, Outdoor facilities, Spa

Frequently asked question in Hotel Lucerna Tijuana

What is normal check-in & check-out time at Hotel Lucerna Tijuana?

The standard check-in time at Hotel Lucerna Tijuana is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Lucerna Tijuana provide breakfast?

Yes, Hotel Lucerna Tijuana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Lucerna Tijuana

Hotel Lucerna Tijuana has a 4.5-star rating.

How many floors does Hotel Lucerna Tijuana have?

Hotel Lucerna Tijuana has 7.

How many rooms are available at Hotel Lucerna Tijuana

Hotel Lucerna Tijuana has 168.

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More Reviews from Other Guests in Hotel Lucerna Tijuana

Overall Ratings & Reviews Hotel Lucerna Tijuana

Other sources (1,625)

9.2

Exceptional

From 1,625 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Hotel Lucerna Tijuana

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Top reviews

Patrick

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Clean room staff’s always great great location for restaurants. Very nice place to stay in Tijuana.

Adam

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A safe and upscale lovely property in Gastro area

Giovanni

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Close to many restaurants and bars.

Norma

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Horrible experience First out room WiFi was not working The toilet did not flush inside our room. All night the toilet made noise. The humidity in side the room is horrible I’m surprised theirs no mold. The staff did nothing to fix it or accommodate us. As a family of four we had the worst experience.

Brian

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Love this place

Susana

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Kissy

with Children

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The service at Hotel Lucerna was excellent, and everyone was incredibly nice and helpful. Unfortunately, our first room, 528, smelled strongly of sewer and ammonia. We were exhausted when we arrived, so we waited until the next day to ask to move. The staff immediately accommodated us and moved us near the pool, which we really appreciated. The second room was not the same quality, but at least it did not smell as bad. The restaurant food was good and the pool was nice, but overall, the hotel needs major maintenance and updating. For the price, we expected better room quality.

Sindy

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Alexandra at reception was lovely per usual. All staff were very polite and helpful.

astrid

Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location and very good hotel. The shower needs a little refresh but hotel was good overall

Mindy

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great!

Zaira

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The place is very nice but the beds are not good we couldn’t sleep. They are very uncomfortable

Christian

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great place and the buffet has a good selection of foods from pastries to sea food. The hotel rooms were clean and upscale. I would stay here again next time I’m back in Tijuana.

Ana Guadalupe Laveaga

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We loved the fact that it was easy to get to the Global Entry part of the border so the location was perfect. We were close to Plaza Rio and Cecut. The room had a small patio in the back with table and chairs and they have 2 restaurants on the property.

Jose C Velazquez

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay, near to many restaurants, hospitals and San Ysidro border crossing point

Manuel

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great Staff. Great Lication.

David

Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Well positioned, secure, staff very helpful. Breakfast being included should have been offered with room for the price

Harry

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Always a great experience

Harry

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Aaaaa

Jose G

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

They give me the grong room and they will not change the rate I ask for a king size bed they give me a regular room two beds

Thomas

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Be prepared to spend more money at the hotel than you would by going to the surrounding area, but overall staff and experience was great

Number of reviews per page

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Disclaimer

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