Hotel Playa Caracol

Hotels
8.0
/10
Very Good
447 reviews

What Guests Say About Their Stay

Rosario

10.0
/ 10
The room wasexactly like the picture, very clean. The view to the beach was great.

Moises

10.0
/ 10
Beach access, friendly staff, close to many places to shop and eat. Great stay, would recommend.

Verified traveler

10.0
/ 10
Excelente lugar para pasarla en familia, tiene acceso a la playa y todo es muy tranquilo
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In the Area
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Av. Mocambo #526, Col. Collado y Boticaria, Boca del Río, Estado de Veracruz-Llave, Mexico, 94293

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Playa Caracol is a good choice when you are visiting Boca del Río. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Playa Caracol

Av. Mocambo #526, Col. Collado y Boticaria, Boca del Río, Estado de Veracruz-Llave, Mexico, 94293
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Lobby Hotel Playa Caracol
Lobby 2 Hotel Playa Caracol

Discover More About Hotel Playa Caracol

General


Near Mocambo Beach

Location


Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 6.1 mi (9.8 km) from Veracruz Harbour.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Vela - 0.6 km / 0.4 mi
Mocambo Beach - 0.8 km / 0.5 mi
Andamar Lifestyle Center - 1.1 km / 0.7 mi
Plaza Las Americas Shopping Mall - 1.1 km / 0.7 mi
World Trade Center Veracruz - 1.2 km / 0.7 mi
Casino Codere Boca del Río - 1.7 km / 1 mi
Plaza Bicentenario - 1.7 km / 1.1 mi
Playa Vicente Fox - 2.5 km / 1.5 mi
Foro Boca - 3.1 km / 2 mi
Canonero Guanajuato - 3.6 km / 2.2 mi
Big Bola Casino - 3.7 km / 2.3 mi
Unidad Deportiva Hugo Sánchez - 3.7 km / 2.3 mi
Plaza Mocambo Veracruz - 3.8 km / 2.4 mi
University of Veracruz - 4.2 km / 2.6 mi
Cristobal Colon University - 4.8 km / 3 mi

The nearest major airport is General Heriberto Jara Intl. Airport (VER) - 11.2 km / 7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

All facilities in Hotel Playa Caracol

Swimming Pool Hotel Playa Caracol
Swimming Pool
Entertainment Facility Hotel Playa Caracol
Entertainment Facility
Functional Hall Hotel Playa Caracol
Functional Hall
Common Space Hotel Playa Caracol
Common Space
Lobby Hotel Playa Caracol
Lobby

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Snack bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Playa Caracol

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Essential workers only - NO
  • Crib (infant bed) fee: MXN 350.00 per night
  • Rollaway bed fee: MXN 350.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Playa Caracol
39
Another facilities in Hotel Playa Caracol
Beach umbrella, Outdoor pool, Garden, Spa, Beach sun loungers

Frequently asked question in Hotel Playa Caracol

What are available facilities at Hotel Playa Caracol?
There are top facilites at Hotel Playa Caracol such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Playa Caracol?
The standard check-in time at Hotel Playa Caracol is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Playa Caracol
Hotel Playa Caracol has a 4.0-star rating.
How many rooms are available at Hotel Playa Caracol
Hotel Playa Caracol has 39.
What do past guests say about Hotel Playa Caracol?
Hotel Playa Caracol is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Playa Caracol

8.0
Very Good
From 447 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Hotel Playa Caracol

Number of reviews per page
20
40
Top reviews
Tomas
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good value
Omar
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The pool was unusable (dirty green) and the restaurant staff attempt to charge me $30 pesos for warming my takeout in their microwave.
Jorge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was nice and clean place, pillows were too hard, place is far from main places
Patricia E
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff was very helpful and pleasant. The grounds were meticulously kept. The property was beautiful.
Rosario
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The room wasexactly like the picture, very clean. The view to the beach was great.
Charlee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Amazing pool. Perfect beach. Room was very nice. The staff did not allow us to bring any food or drink to the pool area. I understand but I think water should be allowed
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The hotel was nice other than 3 things:. 1. A large federal comuser sticker on the front door saying they were shut down. 2. The mold on the bathroom ceiling. 3. The lack of Air Conditioning in the restaurant. Other than that, it is a very nice place to stay.
Moises
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Beach access, friendly staff, close to many places to shop and eat. Great stay, would recommend.
ROSA
icon-Leisure
Leisure
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Needs an exterminator!
arturo
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice. Pool was a little green could use a little maintaince
Jacqueline
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

They need to work on customer service. The lady at the front desk was not very attentive, they were some extra charges for no reason. Different price of what we agreed at booking. When told that the beds were extremely hard, she seemed uncaring, and bothered by the questions if all the rooms have the same beds. We regret having to stayed two nights. None of us were able to sleep. We’ve got bedbugs bites. Terrible experience. It’s a shame because it has a great location, and great views.
Read More
Eva
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

The beach access of this hotel is perfect. It’s very close to multiple restaurants and stores. Perfect for a family trip.
Alonso
icon-Business
Business
6.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Dirty with hairs allover the bathroom and the walls of the room ehere all dirty and chipped
Wendy I
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

El hotel bastante limpio, la comida excelente y los empleados muy amables.
jesus j
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

mosquitoes in the room
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Nice place
Gerardo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

The location and the close to the beach
Diana
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Nice hotel. Great views of the beach!
Anthony
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Staff are not very nice. The hotel is run down.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Excelente lugar para pasarla en familia, tiene acceso a la playa y todo es muy tranquilo
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Playa Caracol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 447 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Playa Caracol

Number of reviews per page
20
40
Top reviews
Tomas
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good value
Omar
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The pool was unusable (dirty green) and the restaurant staff attempt to charge me $30 pesos for warming my takeout in their microwave.
Jorge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was nice and clean place, pillows were too hard, place is far from main places
Patricia E
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff was very helpful and pleasant. The grounds were meticulously kept. The property was beautiful.
Rosario
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The room wasexactly like the picture, very clean. The view to the beach was great.
Charlee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Amazing pool. Perfect beach. Room was very nice. The staff did not allow us to bring any food or drink to the pool area. I understand but I think water should be allowed
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The hotel was nice other than 3 things:. 1. A large federal comuser sticker on the front door saying they were shut down. 2. The mold on the bathroom ceiling. 3. The lack of Air Conditioning in the restaurant. Other than that, it is a very nice place to stay.
Moises
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Beach access, friendly staff, close to many places to shop and eat. Great stay, would recommend.
ROSA
icon-Leisure
Leisure
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Needs an exterminator!
arturo
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice. Pool was a little green could use a little maintaince
Jacqueline
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

They need to work on customer service. The lady at the front desk was not very attentive, they were some extra charges for no reason. Different price of what we agreed at booking. When told that the beds were extremely hard, she seemed uncaring, and bothered by the questions if all the rooms have the same beds. We regret having to stayed two nights. None of us were able to sleep. We’ve got bedbugs bites. Terrible experience. It’s a shame because it has a great location, and great views.
Read More
Eva
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

The beach access of this hotel is perfect. It’s very close to multiple restaurants and stores. Perfect for a family trip.
Alonso
icon-Business
Business
6.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Dirty with hairs allover the bathroom and the walls of the room ehere all dirty and chipped
Wendy I
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

El hotel bastante limpio, la comida excelente y los empleados muy amables.
jesus j
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

mosquitoes in the room
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Nice place
Gerardo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

The location and the close to the beach
Diana
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Nice hotel. Great views of the beach!
Anthony
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Staff are not very nice. The hotel is run down.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Excelente lugar para pasarla en familia, tiene acceso a la playa y todo es muy tranquilo
Number of reviews per page
20
40