Illa Cozumel

Extremely clean and beautiful rooms, just 5 mins walking time from the ferry.

Beautiful place but Was absolutely horrible stay. We booked for three nights and stayed one. Refund was refused. It was impossible to sleep with noise from local bars until 3 am. And construction next door that started at 7 am

Close to everything. Clean and cozy room. Good service.

staff was wonderful. A/C worked well. WAS very quiet except on weekends.

👍

Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.

Hi . Hotel clean Staff great. Music from bar next till 4 am. So can not recommed. Booming music even with ear plugs could not sleep

The only reason why I gave it this rating is because next-door there is a pub that plays music into the wee hours of the morning on the weekends and special event days like carnival. The noise will keep you awake and ear plugs will not work. It was LOUD! If it wasn’t for that, the room was spacious ,clean and close to all amenities. The staff was awesome and helpful when needed.

It’s a nice place, great location and wonderful staff. However, 1) it is in a construction zone with both the roadway closed in front of the hotel and a hotel being built next to it; 2) the WiFi is very weak and I got kicked out of two online meetings - one which I was giving a presentation. I travel all over the yucatan and this has never happened to me.

My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend.

nice little place close to downtown.

Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.

Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.

Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.

Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel. All of the shops and restaurants are within a one to ten minute walk. The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊 The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel. This being said ... definitely stay here if you are going to be out and about and just want to cool down after. Thanks to all the staff for making our time in Cozumel sooooo fun. Amy and Clint from Canada 🤗

Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.

Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants

We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.

The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer. The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.

Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!