What do past guests say about Marriott Cancun, An All-Inclusive Resort?

Marriott Cancun, An All-Inclusive Resort is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Marriott Cancun, An All-Inclusive Resort

Name: Marriott Cancun, An All-Inclusive Resort
Address: Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500, Boulevard Kukulcan, Retorno Chac L-41, Estado de Yucatán, 77500, Mexico
Rating: 8.8

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8.8

Very Good

1,002 reviews

What Guests Say About Their Stay

Lina

10.0

/ 10

We came to the Marriott 25 years ago for our honeymoon and for our anniversary this year we decided to go back to where it started. Although Cancún has changed, the hotel was beyond amazing. Every single worker greeted us at each passing. The hotel itself was gorgeous. There were over 10 restaurants and they were all delicious! Casa Madre had amazing breakfast and Champions was our go to in the evening. They seriously make you feel like royalty here.

Jorge

10.0

/ 10

Everything was great like always. Always having a great time and relax time . Aready book another trip to come back.

Dora

10.0

/ 10

Rooms incredible clean Staff very attentive and helpful In general the property is really good and beautiful and the access to the beach is awesome The only thing they need to improve is the main swimming pool cause it needs a lot of maintenance sadly it looks old and dirty

In the Area

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Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

This accommodation offers:

Outdoor pool

Lazy river

Wine tasting room

Waterslide

Poolside bar

Game room

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

Marriott Cancun, An All-Inclusive Resort is a resort is located at Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Marriott Cancun, An All-Inclusive Resort

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

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General
Near Ballenas Beach

Location
With a stay at Marriott Cancun, An All-Inclusive Resort in Cancun (Zona Hotelera), you'll be a 3-minute drive from Iberostar Cancun Golf Course and 7 minutes from Delfines Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Nichupté Lagoon - 0.4 km / 0.2 mi
Aquaworld - 0.5 km / 0.3 mi
Ballenas Beach - 0.9 km / 0.5 mi
Oasis Arena - 1.4 km / 0.8 mi
San Miguelito - 1.4 km / 0.9 mi
Maya Museum of Cancun - 1.8 km / 1.1 mi
Iberostar Cancun Golf Course - 1.9 km / 1.2 mi
Luxury Avenue Shopping Mall - 1.9 km / 1.2 mi
Kukulcan Plaza Shopping Mall - 2 km / 1.2 mi
Marlin Beach - 2.5 km / 1.6 mi
Hotel Zone Beaches - 2.5 km / 1.6 mi
El Sol de Cancun - 3 km / 1.9 mi
La Isla Shopping Mall - 3.1 km / 1.9 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3.3 km / 2 mi
Yamil Lu'um Archaeological Zone - 3.3 km / 2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 17.5 km / 10.8 mi
Tulum Intl. Airport (TQO) - 170.6 km / 106 mi

Facilities
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and a health club.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.

Dining
Enjoy seafood at Cevichería by La Isla, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 450 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Marriott Cancun, An All-Inclusive Resort

Facility

Outdoor pool

Lazy river

Wine tasting room

Waterslide

Poolside bar

Game room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club
Children pool

Things to Do

Waterpark
Romantic proposal packages
Outdoor pool
Garden
Wine tasting room
Health club
Spa
Pool cabanas (surcharge)
Waterslide

Food and Drinks

Poolside bar
Vegetarian meal
Snack bar

Transportation

Valet parking

Connectivity

Free WiFi

General

Banquet
Ballroom
Terrace
Smoking area
Parking
Lazy river

Accessibilty

Wheelchair accessible
Accessible bathroom
Disabled access friendly
Accessible path of travel

Public Facilities

Coffee shop
Elevator
Parking

Hotel Services

Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge
Laundry service

Business Facilities

Meeting rooms
Conference rooms

Nearby Facilities

Hair salon
ATM/Banking
Shops

Sports and Recreations

Fitness center
Game room

Accommodation Policy & General Information in Marriott Cancun, An All-Inclusive Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Available rooms at Marriott Cancun, An All-Inclusive Resort	450
Number of floors in Marriott Cancun, An All-Inclusive Resort	6
Another facilities in Marriott Cancun, An All-Inclusive Resort	Kids club, Children pool, Waterpark, Romantic proposal packages, Outdoor pool

Frequently asked question in Marriott Cancun, An All-Inclusive Resort

What is normal check-in & check-out time at Marriott Cancun, An All-Inclusive Resort?

The standard check-in time at Marriott Cancun, An All-Inclusive Resort is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00

What is the star rating of Marriott Cancun, An All-Inclusive Resort

Marriott Cancun, An All-Inclusive Resort has a 4.5-star rating.

How many floors does Marriott Cancun, An All-Inclusive Resort have?

Marriott Cancun, An All-Inclusive Resort has 6.

How many rooms are available at Marriott Cancun, An All-Inclusive Resort

Marriott Cancun, An All-Inclusive Resort has 450.

Are there any parking spots at Marriott Cancun, An All-Inclusive Resort ?

Yes: Yes, there are parking spots at Marriott Cancun, An All-Inclusive Resort

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More Reviews from Other Guests in Marriott Cancun, An All-Inclusive Resort

Overall Ratings & Reviews Marriott Cancun, An All-Inclusive Resort

Other sources (1,002)

8.8

Very Good

From 1,002 reviews

Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

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Traveler Reviews Marriott Cancun, An All-Inclusive Resort

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Top reviews

Lina

10.0

/10

Reviewed 13 week(s) ago

Excellent. Very happy tha devoted to stay here

Dora

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nicole

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, good beach view

Sile

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐ We had an amazing stay at Marriott Cancun, An All-Inclusive Resort! From the moment we arrived, the staff made us feel welcome, and that level of service continued throughout our entire stay. Every employee we encountered was friendly, attentive, and genuinely seemed to care that we had a great vacation. The pool area is absolutely beautiful and was the highlight of our trip. There are multiple pools, including two swim-up bars—one for adults and one in the main family pool where kids can order non-alcoholic drinks. There were always plenty of lounge chairs available, so we never felt crowded, and the resort offered fun daily activities like salsa dancing, volleyball, and beach games for all ages. The beach is just steps away, beautifully maintained, and the beachfront restaurant with swings made for some great vacation photos. The restaurants were excellent with plenty of variety throughout the week. Our favorites were the Japanese steakhouse and the Mexican restaurant, both of which were outstanding. Room service was also consistently prompt and delicious. This resort exceeded our expectations in every way. The beautiful grounds, incredible pools, outstanding dining, and exceptional staff made this one of our favorite family vacations. If we return to Cancun, we’ll definitely stay here again! Highly recommend!

Khaled

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Jose

with Children

10.0

/10

Reviewed 15 week(s) ago

This resort is exceptional. The property is beautiful, and the ocean access is stunning. The pools and drink service were lovely, and the staff were consistently kind and helpful. One thing I found disappointing was that the pools closed quite early, and some of the restaurants did as well. There wasn’t much to do in terms of nightlife. The food was generally good, but it wasn’t anything particularly memorable (with the exception of the breakfast buffet, which was excellent). The portion sizes were also on the smaller side, which was surprising given the all-inclusive package and price point. One experience that left a negative impression was the Mexican market hosted in the main lobby. The vendors wore uniforms very similar to the hotel staff, which made the event feel hotel-sponsored and trustworthy. Unfortunately, we were aggressively approached by every vendor and ultimately paid $40 for a very small refrigerator magnet. While we recognize that we should have been more cautious, the experience felt misleading and left us with an unpleasant feeling after what was supposed to be a fun event. What I didn’t love overall was that the experience felt somewhat curated rather than authentic. I understand that resorts cater to international travelers, and many guests likely appreciate that the staff speak English. However, I was hoping for a more genuine connection to Mexican culture and local life. That’s a personal preference rather than a criticism.

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