Novotel Monte Carlo

We arrived at the Novotel Monte-Carlo just after midnight on Saturday evening. Since arriving, we were aware of major construction work immediately next to the hotel. Construction activity took place throughout the day, every day, including the construction lift operating and the large crane/turning equipment being used. Although the noise was not as severe on the first few days, it became extremely disruptive, with continuous loud drilling from approximately 8:30am until 1:00pm, in addition to the ongoing construction activity. The construction was immediately adjacent to the hotel and clearly visible from the hotel and pool area. It seriously affected our enjoyment of the holiday. We were not informed before booking that major construction work was taking place immediately next to the hotel. Had we known, we would have seriously reconsidered booking this property. During our stay, I reported the issue to reception. They took my email address and telephone number and told me they would pass the complaint to the duty manager. Expedia reviewed our case and we have exhausted all available options with the hotel property and they are no further compensations or refund options that they can offer, The insist that since the constructions is taking place on a neighbouring property and is outside of the hotel's control, the hotel has advised that they are unable to approve any refund or compensation, and that they notify only if the construction is inside their property,

Lovely staff

Parking was convenient. Staff was very nice and efficient.

10/10 would recommend. Incredible food, service and staff were super helpful and friendly. Loved this hotel. Pool vibe was great too

The staff was very friendly and helpful and the grounds were beautiful.

Everything seems find, but for the price and no porters. It’s not great. Hope they can improve on that. I visit Monaco every year.

Location is great. Rooms are more like a motel than a high end hotel. Zero frills. Over priced low quality food in the restaurants.

The hotels Air con wasn't strong enough. And the bar staff are not attentive. Other than that, it was a good place. I recommend it for future travellers. The location is wonderful. The concierge is helpful and professional. Overall, a great place to stay.

We travelled with a small dog they were really helpful and accommodating

Novotel Monte Carlo is exceptional for me. Tha location, And the amenities that the hotel has is beautiful. I would go back there again.

Great hotel in the center of Monaco

A well located hotel close to the train station and within easy walking distance of the casino area and the port. Clean modern bar and reception areas and helpful staff. A nice pool area too.

Served its purpose. Location was ok. No restaurant that’s open full time. Asked the front desk to help us with how to get around in the city but she wasn’t really helpful at all.

Lovely hotel with a great location - really enjoyed our stay. Staff extremely helpful.

This is an awesome hotel..extremely good value. And everyone is so friendly

Awesome property will neat and clean. Breakfast is good. Kids love the pool. Great location walking around. Parking was easy underneath the building. Property maintaned neat and cleaned as per novatel standard..

good

They can improve customer Service and cleanliness

Great location

Excellent. Breakfast was great.