Mercure Auckland Queen Street

Hotels
8.6
/10
Very Good
351 reviews

What Guests Say About Their Stay

Charles
10.0
/ 10
I was not sure what to expect when I booked the room last minute coming from Queenstown, NZL, but as soon as I saw the marque from the bus I relaxed. The lobby was nicely done, clean and welcoming. The concierge was friendly and welcoming. He very clearly explained a hold that needed to be placed on my card, and removed upon checking out, and gave me my room card. The room is smallish, but not tiny, very clean, very nice bathroom, comfortable bed, and large LCD tv, desk, couch, small refrigerator, hot pot and a phone. The Britomar train station is a 15 minute down hill walk away, and many busses stop a 1/2 block away from the hotel entrance. Queen Street is a major thoroughfare packed with food options, and shopping. After 10 pm Queen Street is best left to the adventurous and streetwise, not to say that it is dangerous, but slightly sketchy yes, but being from NYC it was fine. I would highly recommend the Mercure to anyone looking for affordable, clean, safe lodging in Auckland! Floor access anytime, and entry into the building at night are restricted without a room card, so as I said safe. But be forewarned it is located at the top of the hill that is Queen Street, so you can walk off dinner! Charles, Red Hook, Brooklyn
Matthew
10.0
/ 10
I stayed here for work, and was really impressed. It was just one night, but I wish it was more. Breakfast - I was a little disappointed when I booked when it said “contextual breakfast” but, when I got down for breakfast it was a full cooked buffet PLUS continental. Seriously impressed. The room was clean, well presented and spacious. Location was great for pick up and drop off. If you want a great central location, friendly staff and a great breakfast, this is the place.
Yvette
10.0
/ 10
Great price, location and service for your Auckland stay! Our third time staying at the Mercure. The car parking is tight! But so worth the extra cost if you are travelling with a vehicle.
In the Area
See Map
500 Queen Street, Auckland, Auckland Region, New Zealand, 1010
Staying at Mercure Auckland Queen Street is a good choice when you are visiting Auckland.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mercure Auckland Queen Street

500 Queen Street, Auckland, Auckland Region, New Zealand, 1010
Discover More Places
Others Mercure Auckland Queen Street
Others 2 Mercure Auckland Queen Street

Discover More About Mercure Auckland Queen Street

Location


Staying at Mercure Auckland Queen Street is a good choice when you are visiting Auckland.

About Mercure Auckland Queen Street

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at Mercure Auckland Queen Street.

All facilities in Mercure Auckland Queen Street

Others Mercure Auckland Queen Street
Others

Hotel Services

  • Express check-out

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Auckland Queen Street

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Auckland Queen Street
7
Another facilities in Mercure Auckland Queen Street
Express check-out, TV

Frequently asked question in Mercure Auckland Queen Street

What is normal check-in & check-out time at Mercure Auckland Queen Street?
The standard check-in time at Mercure Auckland Queen Street is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Auckland Queen Street
Mercure Auckland Queen Street has a 4.0-star rating.
How many floors does Mercure Auckland Queen Street have?
Mercure Auckland Queen Street has 7.
What do past guests say about Mercure Auckland Queen Street?
Mercure Auckland Queen Street is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mercure Auckland Queen Street

8.6
Very Good
From 351 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Auckland Queen Street

Number of reviews per page
20
40
Top reviews
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was not sure what to expect when I booked the room last minute coming from Queenstown, NZL, but as soon as I saw the marque from the bus I relaxed. The lobby was nicely done, clean and welcoming. The concierge was friendly and welcoming. He very clearly explained a hold that needed to be placed on my card, and removed upon checking out, and gave me my room card. The room is smallish, but not tiny, very clean, very nice bathroom, comfortable bed, and large LCD tv, desk, couch, small refrigerator, hot pot and a phone. The Britomar train station is a 15 minute down hill walk away, and many busses stop a 1/2 block away from the hotel entrance. Queen Street is a major thoroughfare packed with food options, and shopping. After 10 pm Queen Street is best left to the adventurous and streetwise, not to say that it is dangerous, but slightly sketchy yes, but being from NYC it was fine. I would highly recommend the Mercure to anyone looking for affordable, clean, safe lodging in Auckland! Floor access anytime, and entry into the building at night are restricted without a room card, so as I said safe. But be forewarned it is located at the top of the hill that is Queen Street, so you can walk off dinner! Charles, Red Hook, Brooklyn
Read More
Marek
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros - easy and early check in. Close to CBD, bus station just outside the hotel. Good size room, good size shower. Comfortable bed. Cons - tiny reception, some cobwebs on the ceiling, staying on first floor actually means you feel like you are in the basement, squeeky bathroom door wake other person up in the middle of the night, absolutely terrible and small fridge Result - good value for money, hotel can do better if maintained and run with more care about customer experience.
Read More
Matthew
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here for work, and was really impressed. It was just one night, but I wish it was more. Breakfast - I was a little disappointed when I booked when it said “contextual breakfast” but, when I got down for breakfast it was a full cooked buffet PLUS continental. Seriously impressed. The room was clean, well presented and spacious. Location was great for pick up and drop off. If you want a great central location, friendly staff and a great breakfast, this is the place.
Read More
RAY
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable bedding, clean sheets enjoyed our upgrade
Shane
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were super friendly and helpful!
XIN NIAN
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, walkable to everything
Sunita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are not soundproof and the hotel is used for emergency housing which leads to some very questionable people in the hotel and I did not feel safe in the breakfast areas. We had to complain as there was a party in the room next to us.
Yvette
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great price, location and service for your Auckland stay! Our third time staying at the Mercure. The car parking is tight! But so worth the extra cost if you are travelling with a vehicle.
kevin
icon-Business with Children
Business with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

i enjoyed the peace and quiet of the room and the bed was super comfy i do how ever have a bit of a let down there was only one toilet roll for three of us over our stay it would have been nice to have not to ask for more lol but aside from that i was happy with our stay cheers
Shazil
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

shopping and room is very clean room
Gryphon
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid
Joshua
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms and bathrooms were great. Beds comfortable.
Michelle
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!
Anna
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic as always. Staff great. Room great. Lonestar great.
duncan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were outstanding. Room and bathroom clean. Very comfortable bed and sheets.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good value for the price and conveniently located.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good for the price and very convenient location.
Stuart
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.
Ngaire
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Carpets were in need of replacing. One room had large stain not a nice look. Day shift man excellent. Whoever answered phone during the evening and earlier in a.m. was not interested in assisting us at all. As we checked out, told man who had check us in previous day and he organised a coffee for us in the restaurant as an apology for lack of service.
Read More
mathew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff are really friendly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Auckland Queen Street

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 351 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Auckland Queen Street

Number of reviews per page
20
40
Top reviews
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was not sure what to expect when I booked the room last minute coming from Queenstown, NZL, but as soon as I saw the marque from the bus I relaxed. The lobby was nicely done, clean and welcoming. The concierge was friendly and welcoming. He very clearly explained a hold that needed to be placed on my card, and removed upon checking out, and gave me my room card. The room is smallish, but not tiny, very clean, very nice bathroom, comfortable bed, and large LCD tv, desk, couch, small refrigerator, hot pot and a phone. The Britomar train station is a 15 minute down hill walk away, and many busses stop a 1/2 block away from the hotel entrance. Queen Street is a major thoroughfare packed with food options, and shopping. After 10 pm Queen Street is best left to the adventurous and streetwise, not to say that it is dangerous, but slightly sketchy yes, but being from NYC it was fine. I would highly recommend the Mercure to anyone looking for affordable, clean, safe lodging in Auckland! Floor access anytime, and entry into the building at night are restricted without a room card, so as I said safe. But be forewarned it is located at the top of the hill that is Queen Street, so you can walk off dinner! Charles, Red Hook, Brooklyn
Read More
Marek
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros - easy and early check in. Close to CBD, bus station just outside the hotel. Good size room, good size shower. Comfortable bed. Cons - tiny reception, some cobwebs on the ceiling, staying on first floor actually means you feel like you are in the basement, squeeky bathroom door wake other person up in the middle of the night, absolutely terrible and small fridge Result - good value for money, hotel can do better if maintained and run with more care about customer experience.
Read More
Matthew
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here for work, and was really impressed. It was just one night, but I wish it was more. Breakfast - I was a little disappointed when I booked when it said “contextual breakfast” but, when I got down for breakfast it was a full cooked buffet PLUS continental. Seriously impressed. The room was clean, well presented and spacious. Location was great for pick up and drop off. If you want a great central location, friendly staff and a great breakfast, this is the place.
Read More
RAY
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable bedding, clean sheets enjoyed our upgrade
Shane
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were super friendly and helpful!
XIN NIAN
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, walkable to everything
Sunita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are not soundproof and the hotel is used for emergency housing which leads to some very questionable people in the hotel and I did not feel safe in the breakfast areas. We had to complain as there was a party in the room next to us.
Yvette
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great price, location and service for your Auckland stay! Our third time staying at the Mercure. The car parking is tight! But so worth the extra cost if you are travelling with a vehicle.
kevin
icon-Business with Children
Business with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

i enjoyed the peace and quiet of the room and the bed was super comfy i do how ever have a bit of a let down there was only one toilet roll for three of us over our stay it would have been nice to have not to ask for more lol but aside from that i was happy with our stay cheers
Shazil
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

shopping and room is very clean room
Gryphon
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid
Joshua
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms and bathrooms were great. Beds comfortable.
Michelle
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!
Anna
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic as always. Staff great. Room great. Lonestar great.
duncan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were outstanding. Room and bathroom clean. Very comfortable bed and sheets.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good value for the price and conveniently located.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good for the price and very convenient location.
Stuart
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.
Ngaire
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Carpets were in need of replacing. One room had large stain not a nice look. Day shift man excellent. Whoever answered phone during the evening and earlier in a.m. was not interested in assisting us at all. As we checked out, told man who had check us in previous day and he organised a coffee for us in the restaurant as an apology for lack of service.
Read More
mathew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff are really friendly
Number of reviews per page
20
40