Mercure Auckland Queen Street

Pros - easy and early check in. Close to CBD, bus station just outside the hotel. Good size room, good size shower. Comfortable bed. Cons - tiny reception, some cobwebs on the ceiling, staying on first floor actually means you feel like you are in the basement, squeeky bathroom door wake other person up in the middle of the night, absolutely terrible and small fridge Result - good value for money, hotel can do better if maintained and run with more care about customer experience.

I stayed here for work, and was really impressed. It was just one night, but I wish it was more. Breakfast - I was a little disappointed when I booked when it said “contextual breakfast” but, when I got down for breakfast it was a full cooked buffet PLUS continental. Seriously impressed. The room was clean, well presented and spacious. Location was great for pick up and drop off. If you want a great central location, friendly staff and a great breakfast, this is the place.

Comfortable bedding, clean sheets enjoyed our upgrade

スリッパの用意があるとよかったと思います。 建物内部の古さは少しありましたが、清潔さとスタッフの対応でカバーされていると思いました。

Staff were super friendly and helpful!

Great location, walkable to everything

The rooms are not soundproof and the hotel is used for emergency housing which leads to some very questionable people in the hotel and I did not feel safe in the breakfast areas. We had to complain as there was a party in the room next to us.

Great price, location and service for your Auckland stay! Our third time staying at the Mercure. The car parking is tight! But so worth the extra cost if you are travelling with a vehicle.

i enjoyed the peace and quiet of the room and the bed was super comfy i do how ever have a bit of a let down there was only one toilet roll for three of us over our stay it would have been nice to have not to ask for more lol but aside from that i was happy with our stay cheers

shopping and room is very clean room

Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid

Rooms and bathrooms were great. Beds comfortable.

Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!

Fantastic as always. Staff great. Room great. Lonestar great.

Staff were outstanding. Room and bathroom clean. Very comfortable bed and sheets.

Good value for the price and conveniently located.

Good for the price and very convenient location.

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.

Carpets were in need of replacing. One room had large stain not a nice look. Day shift man excellent. Whoever answered phone during the evening and earlier in a.m. was not interested in assisting us at all. As we checked out, told man who had check us in previous day and he organised a coffee for us in the restaurant as an apology for lack of service.

Staff are really friendly