Enter Tromsø Apartment Hotel

We absolutely loved this place, such a big apartment much bigger than we were expecting. Really conveniently located and so close to everything we needed. Staff were great helping us with our bags and taxis. Only thing I would feedback is given how much room we had the bathrooms were very small. The smallest double also could do with black put curtain rather than a blind as there was a street light outside. We loved Tromsø and would defo return here if we come back.

The location was good. Easy walk to Main Street and restaurants. Nice spacious apartment but heat did not work well in all the bedrooms and can hear road noise through the night. The bathroom was not too clean and smelled. Service was not good had to contact the front desk multiple times. No housekeeping service. Had to remove snow from stairs ourselves. Dishes were dirty and some appliances need to be replaced

There are number of properties with same name Enter tromso and confusing. We feel like we were sent to the wrong place.they need to distinguish the properties. There were not enough GPOs in the bedrooms and the living room was not lit up and some of lights did not work. However the staff were exceptionally helpful

Great location. Stayed in a superior apartment, had everything I needed, friendly staff at check in

I had a very large suite with everything I could have wanted - full kitchen, laundry and warmth. Easy check-in. Travel tip - book your parking early as they have limited spaces for guests.

The apartment was very well located. The reception staff was very helpful. Everything was great. 1 star less only because there was no dishwasher.

Well appointed apartment, friendly staff

The staff was great. Also the waffles were the icing on the cake.

Great option.

Comfortable for the 5 of us. The kitchen was well stocked and the living room was lovely. The beds were also comfortable and clean. Location was excellent as we walked most everywhere in the city center. The one bathroom was very small and cramped, okay for us but others might have trouble. Many stairs with small staircases were okay for us all but older folks, those with large suitcases or those with disabilities will have trouble. The hotel staff were excellent which helped a lot. Special kudos to Ionut as he was a great asset at the front desk.

Nice cozy little home, felt like an authentic local living space. The town is small so most places are pretty walkable. Everything was working, only complaint is there was no shower gel or shampoo. Staff was generally friendly and heplful. We did not know that the apartment was not in the same building as the check-in, and there was a short 2min walk. Dragging luggage ourselves from the check-in to the apartment in the snow was a bit tough.

It was clean and comfortable and very central. The electricity supply was a bit odd with not many sockets for appliances. The kitchen was also a bit worn. There is only an outside staircase and 5 steps down into the bedroom. The bathroom is on the upper floor off the living room. Also this was nothing like the advert we clicked on.

Best value for the prices. Everything important is walkable and the cost is half or hotels that extremely close

The stay was very good. The hotel is located at a very good location as well, nearby to the bus stop, mall, city center. The staff was also very helpful, prompt and with good communication. The only issue was with heating in the bedroom, it was not covering the entire room.

Like the location. Did not like the apartment. Looked nothing like the one advertised. Much smaller basement little flat. Vey little lite, very little space, you can hear people walking the floor above, one of the smoke alarms was missing. Had to ask for change of towels. We were there for 9 days and despite this place being run by hotel you have to ask for new towels once a week. Very slow internet, netflix stopped every 5 mins in the evenings. Pools and sauna are closed for 2 years now and still being advertised.

The place was very cozy and it was located in the city centre so we didn’t have to walk too long or travel to get to the pick up points. Staffs are very accommodating as well, the receptionist when we checked in even helped us with our luggages! The ambiance was very nice that we would love to extend our stay there and just chill out!

The hotel room was spacious and well equipped with all the kitchen appliances and kitchen ware. The staff was beyond friendly and always ready to help. They made my stay most enjoyable. The fact that there was no phone in the room doesn't matter as the staff was the best! Its 1 block from the train station and from the grocery store. All major attractions are walking distance.

The apartment does not reflect any of the 90+ photos on hotels.com or entertromso.no or elsewhere. It is smaller than appear in photos. The general standard is low (they advertise "high standards"). e.g. the TV table is wobbly and unstable. 1 bedroom was smaller than the bathroom. The other was in the attic. There was only 1 roll of toilet paper provided. No soap was in the shower dispenser. We were overall disappointed in the quality and condition of the place, for the price of 900$/2 nights.

Excellent helpful and friendly staff. Spotless. Good facilities. Comfortable bed. Wooden table a bit tired but clean. The only downside was the Entrance to the property. Which was down a set of steps. The top path was covered in ice and very slippery. But what can one expect in February!

Check in was fast and easy. 👍 Staff was friendly. Coffee and waffles were at reception for free. Excellent centralized location! Room condition was not as expected. We booked an apartment for 3 but the bedroom was extremely small and was under average condition. Because the room was on the top floor, we were basically stayed at an attic space. The light in the bedroom was 2 small LED light right above my head. Terrible. The third person had to sleep on the couch because when we tried to pull out the couch, it could not make a bed with it. The pull out was some kind of foam with something. So we just slept on the sofa for 4 nights. There was no phone in the room so we had to go down 3 stories and around the corner of the building in snow for service. The snow were not swept and cleaned on the stairs on the top floor where we were. We had an older friend with us, she was very afraid of taking those stairs. Apartment was not fully ready when we arrived. had 1/3 of a roll of toilet paper. sheets and blankets were not ready for the 3rd person. Front desk said those should be ready on the sofa but obviously they were not. Soap dispenser for the sink was empty. only one soap dispenser in the shower room for everything, no shampoo or conditioner. these are just basic amenities. Hot water was in and out. Can you imagine no hot water in a Norway winter?! WiFi was poor. WiFi was even slower and worse in the bedroom.Overall we were not satisfied with the apartment. We