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Mountain View Hotel & Apartment

Name: Mountain View Hotel & Apartment
Address: KG 792 St, House N°5, Ruhango, Gasabo, Kigali City, Rwanda, KG 792 St, House N°5, Kigali City, Rwanda
Rating: 7.4

Vacation Rental

7.4

/10

Pleasant

9 reviews

What Guests Say About Their Stay

Alex

10.0

/ 10

I got the best service and the hotel has the best breakfast . I had my best time there . They have good and caring staff like Clare . Clare is the best staff there and she is friendly and she does her job professionally and the manager is very friendly and helpful in any way . It’s the nice hotel in Kigali . Alex

Mohamed

10.0

/ 10

The manager is awesome, very nice, helpful and always available. I certainly will return there.

Dominique M

10.0

/ 10

The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.

In the Area

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KG 792 St, House N°5, Ruhango, Gasabo, Kigali City, Rwanda

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Near Kandt House Museum of Natural History

Available Room Types in Mountain View Hotel & Apartment

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What's around Mountain View Hotel & Apartment

KG 792 St, House N°5, Ruhango, Gasabo, Kigali City, Rwanda

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Exterior 2 Mountain View Hotel & Apartment

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General

Near Kandt House Museum of Natural History

Location

When you stay at Mountain View Hotel & Apartment in Kigali, you'll be near the beach and 5 minutes by car from Niyo Arts Center. This vacation home is 2.9 mi (4.6 km) from Kandt House Museum of Natural History and 3 mi (4.8 km) from Ntarama Church.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Niyo Arts Center - 3.8 km / 2.4 mi
Union Trade Center - 4.4 km / 2.7 mi
Kandt House Museum of Natural History - 4.5 km / 2.8 mi
Ntarama Church - 4.8 km / 3 mi
Kigali Golf Club - 6.3 km / 3.9 mi
Ivuka Arts Kigali - 6.4 km / 4 mi
Inema Art Center - 7 km / 4.4 mi
Kigali Heights - 7.4 km / 4.6 mi
Kigali Convention Centre - 7.5 km / 4.7 mi
Club Rafiki - 7.6 km / 4.7 mi
Gikondo Market - 7.7 km / 4.8 mi
University of Kigali - 8 km / 5 mi
Kigali Business Centre - 8.3 km / 5.2 mi
Ryi'nyamirambo Market - 8.4 km / 5.2 mi
Nyamirambo Stadium - 9.2 km / 5.7 mi

The preferred airport for Mountain View Hotel & Apartment is Kigali (KGL-Kigali Intl.) - 12.4 km / 7.7 mi

Facilities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This vacation home also features complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Kigali? This vacation home has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Rooms

Make yourself at home in one of the 7 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Bathrooms have shower/tub combinations and slippers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

All facilities in Mountain View Hotel & Apartment

Bar, Cafe and Lounge

Swimming Pool

Common Space

Lobby

Exterior

Hotel Services

Luggage storage
24-hour Receptionist
Concierge

Things to Do

Outdoor pool
Garden

General

Parking
Terrace

Business Facilities

Meeting rooms
Conference rooms

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Accommodation Policy & General Information in Mountain View Hotel & Apartment

Check-in/Check-out Time

Check-in:

From 11:30

Check-out:

Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Beach nearby, Essential workers only - NO, No elevators

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 11:30 - to 10:00
Available rooms at Mountain View Hotel & Apartment	7
Another facilities in Mountain View Hotel & Apartment	Luggage storage, 24-hour Receptionist, Concierge, Outdoor pool, Garden

Frequently asked question in Mountain View Hotel & Apartment

What are available facilities at Mountain View Hotel & Apartment?

There are top facilites at Mountain View Hotel & Apartment such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mountain View Hotel & Apartment?

The standard check-in time at Mountain View Hotel & Apartment is starting from From 11:30 while the latest check-out time is at Before 10:00

What is the star rating of Mountain View Hotel & Apartment

Mountain View Hotel & Apartment has a 3.0-star rating.

How many rooms are available at Mountain View Hotel & Apartment

Mountain View Hotel & Apartment has 7.

What do past guests say about Mountain View Hotel & Apartment?

Mountain View Hotel & Apartment is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mountain View Hotel & Apartment

Overall Ratings & Reviews Mountain View Hotel & Apartment

Other sources (9)

7.4

Pleasant

From 9 reviews

Cleanliness

8.2

Room Comfort

10.0

Service and Facilites

8.0

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Traveler Reviews Mountain View Hotel & Apartment

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Top reviews

David

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very clean, great food. However, customer service needs to improve moreso on other staffs at the reception as they are the face of the property.

David

Business and Leisure

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Overall the place was good, clean property, great breakfast services. However, customer service needs to improve especially when a visitor raises concerns. I was shocked when i raised a concern and the receptionist asked when my check out was. This meant that she was not willing to assist noting that my due check out was the next day 20th. She didn’t bother following up on my simple concern of getting a mosquito repellent. I walked down the reception an hour later at 9pm only to find that she didn’t even engage the necessary team 😩. Was asked to go back to the room and nothing came. I was left clapping the whole night trying to kill mosquitoes the old age way 😂😂.

Dominion

Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

They are great, customer service and every domain.

Azise

Leisure with Partner

8.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity

Upenyu

Business

2.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.

Admire

with Partner

8.0

/10

Reviewed 282 week(s) ago

Hotels.com verified review

This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.

Admire

10.0

/10

Reviewed 282 week(s) ago

Hotels.com verified review

Amazing, Amazing!!

Mohamed

Business and Leisure

10.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

The manager is awesome, very nice, helpful and always available. I certainly will return there.

Verified traveler

6.0

/10

Reviewed 339 week(s) ago

Expedia Group verified review

The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.

Dominique M

Family

10.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

Alex

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

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Exterior 4 Mountain View Hotel & Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.