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Ambassador Transit Lounge Terminal 3

Hotels
6.3
/10
Fair
175 reviews

What Guests Say About Their Stay

George
10.0
/ 10
Excellent option for folks with long transit times in Changi. Clean bed, clean toilets, very convenient
Sam
10.0
/ 10
A safe and clean space to rejuvenate with food, drinks, toilet facilities and showers, and a resting lounge
Verified traveler
10.0
/ 10
It was great to find a place inside the terminal when you I expectedly are stuck for hours. It’s worth the money for a chair to sleep, food and wifi and to be able to have a shower after a long time travelling
In the Area
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(Inside Changi Airport Terminal 3 Transit Duty-Free Area) Departure Transit Lounge North, Mezzanine Level, Unit # 03-14 (Level 3, Next to Movie Theatre), Singapore Changi Airport Terminal 3, Changi, Singapore, 918155

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
WiFi
Staying at Ambassador Transit Lounge Terminal 3 is a good choice when you are visiting Changi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ambassador Transit Lounge Terminal 3

(Inside Changi Airport Terminal 3 Transit Duty-Free Area) Departure Transit Lounge North, Mezzanine Level, Unit # 03-14 (Level 3, Next to Movie Theatre), Singapore Changi Airport Terminal 3, Changi, Singapore, 918155
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Lobby Ambassador Transit Lounge Terminal 3
Bedroom 2 Ambassador Transit Lounge Terminal 3

Discover More About Ambassador Transit Lounge Terminal 3

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 Rates per Night

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ambassador Transit Lounge Singapore Changi Airport Terminal 3 hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 Location & Address

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 is located at (Inside Changi Airport Terminal 3 Transit Duty-Free Area) Departure Transit Lounge North, Mezzanine Level, Unit # 03-14 (Level 3, Next to Movie Theatre), Singapore Changi Airport Terminal 3, Changi, Singapore, 918155. It's situated in the Changi Airport area of Singapore, offering unparalleled convenience for travellers. The hotel is approximately 20 km from the city center.

How to go to Ambassador Transit Lounge Singapore Changi Airport Terminal 3 from Airport

Finding a reliable hotel transfer from the airport to hotel is crucial for a smooth start to your trip. Here's how to get to Ambassador Transit Lounge Singapore Changi Airport Terminal 3 from Changi Airport:

  • On Foot (Most Convenient)

    : Located within Terminal 3, the Ambassador Transit Lounge is easily accessible by following the signs within the airport. This is the most convenient option for transit passengers.
  • Changi Airport Skytrain (Free & Fast)

    : If you arrive at another terminal, take the free Changi Airport Skytrain to Terminal 3. The Skytrain operates frequently and is a quick way to move between terminals.
  • Taxi (Most Direct)

    : A taxi from the arrival hall to the lounge is possible if you are exiting the airport. However, given the lounge's location within the transit area, this is generally not necessary.
  • Ride Hailing (Alternative Option)

    : Ride Hailing services are available at Changi Airport. Similar to taxis, this is only relevant if you are exiting the airport.

Tips:

The most convenient route is to simply follow the signs within Terminal 3. If arriving at another terminal, the Skytrain is your best bet for a quick and free transfer.

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 Reviews & Summary

Looking for all about hotel experiences at the Ambassador Transit Lounge Singapore Changi Airport Terminal 3? Hotel reviews often highlight the convenience and comfort this lounge offers to travellers in transit. It's a great place to relax and recharge between flights.

Guests love the comfortable seating, quiet environment, and the opportunity to freshen up with a shower. The lounge's standout feature is its location within the transit area, making it incredibly convenient for those with connecting flights. It's a haven for weary travellers seeking a peaceful break.

"Perfect for a long layover! The showers were clean, and the seating was comfortable. I was able to get some much-needed rest before my next flight."

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Here are the different hotel room types available at Ambassador Transit Lounge Singapore Changi Airport Terminal 3, catering to various needs and preferences:

  • Single Room

    : Ideal for solo travellers looking for a private space to rest.
  • Double Room

    : Perfect for couples or two travellers seeking a comfortable stay.
  • Family Room

    : Designed for families, offering more space and potentially connecting rooms.
  • Suites

    : Providing a more luxurious experience with separate living areas.
  • Day Use Rooms

    : Available for short stays, ideal for transit passengers needing a few hours of rest.

Hotel Facilities in Ambassador Transit Lounge Singapore Changi Airport Terminal 3

Hotel amenities can make or break a stay. Here's a list of hotel facilities available at Ambassador Transit Lounge Singapore Changi Airport Terminal 3, designed to enhance your travel experience:

  • Comfortable Seating Areas

    : Relax and unwind in comfortable chairs and sofas.
  • Showers

    : Freshen up with a hot shower before your next flight.
  • Nap Rooms

    : Get some shut-eye in private nap rooms.
  • Business Centre

    : Stay connected with business facilities.
  • Wi-Fi

    : Enjoy complimentary high-speed internet access.
  • Food and Beverage

    : Access to snacks and drinks.

Hotel Buffet or Restaurant/Cafe in Ambassador Transit Lounge Singapore Changi Airport Terminal 3

Enjoying a good meal or a quick snack is essential during travel. Here's what you can expect in terms of the hotel buffet, hotel restaurant, and hotel cafe options at Ambassador Transit Lounge Singapore Changi Airport Terminal 3:

  • Food and Beverage Area

    : The lounge offers a selection of light snacks, sandwiches, and beverages.
  • Coffee and Tea

    : Enjoy a cup of coffee or tea to relax and recharge.
  • Nearby Options

    : Numerous restaurants and cafes are available within Changi Airport Terminal 3, offering a wide range of cuisines.

Ambassador Transit Lounge Singapore Changi Airport Terminal 3 Airport pickups and How to Book

Looking for hotels with airport shuttle services? While Ambassador Transit Lounge Singapore Changi Airport Terminal 3 is located within the airport, making a hotel to airport transfer unnecessary, here's how to book your stay:

To book a room, visit Traveloka and search for Ambassador Transit Lounge Singapore Changi Airport Terminal 3. Select your desired room type and dates, and follow the booking instructions. Advance booking is highly recommended, especially during peak travel seasons.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT and bus stops can be incredibly useful for exploring Singapore. Here are the public transport options near Ambassador Transit Lounge Singapore Changi Airport Terminal 3:

  • Changi Airport MRT Station

    : Located within Changi Airport, providing direct access to the city center.
  • Bus Stops

    : Various bus stops are located around Changi Airport, offering connections to different parts of Singapore.

You can purchase a Singapore Tourist Pass for unlimited travel on public transport. These passes are available at Changi Airport MRT Station and other locations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit nearby with your family? Here are some kid-friendly attractions near Changi Airport:

  • Jewel Changi Airport

    (Within Changi Airport): A nature-themed entertainment and retail complex with the Rain Vortex, Canopy Park, and various attractions. Entry to Jewel is free, but attractions within have separate fees (from SGD 8).
  • Changi Experience Studio

    (Within Changi Airport): An interactive digital attraction showcasing the history and operations of Changi Airport. Tickets cost around SGD 25.
  • Singapore Zoo

    (25 km from Changi Airport): Home to a wide variety of animals in naturalistic habitats. Entry costs around SGD 48.
  • Gardens by the Bay

    (20 km from Changi Airport): Featuring Supertrees, the Cloud Forest, and Flower Dome. Entry to the main gardens is free, but the conservatories have separate fees (from SGD 28).
  • East Coast Park

    (10 km from Changi Airport): A popular beach park with cycling paths, water sports, and BBQ pits. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Ambassador Transit Lounge Singapore Changi Airport Terminal 3 (Changi Airport)

Discovering nearby dining options is a must for any traveller. Here are some local food eateries near me and other dining options near Ambassador Transit Lounge Singapore Changi Airport Terminal 3:

Cafes/Restaurants:

  • Starbucks

    : A classic coffee chain for your caffeine fix.
  • Burger King

    : For a quick and familiar meal.
  • Paris Baguette

    : Offering a variety of pastries, sandwiches, and cakes.

Local Street Food:

  • Hainanese Chicken Rice

    : A Singaporean staple with tender chicken and fragrant rice.
  • Laksa

    : A spicy coconut curry noodle soup.
  • Char Kway Teow

    : Stir-fried noodles with cockles, Chinese sausage, and vegetables.
  • Satay

    : Grilled meat skewers served with peanut sauce.
  • Kaya Toast

    : Toasted bread with coconut jam and butter, often served with soft-boiled eggs.

Shopping places near Ambassador Transit Lounge Singapore Changi Airport Terminal 3 (Changi Airport)

Exploring nearby shopping options can be a great way to spend your time. Here are some shops near me and nearby shopping destinations near Ambassador Transit Lounge Singapore Changi Airport Terminal 3:

  • Jewel Changi Airport

    : Offers a wide range of retail outlets, from luxury brands to local boutiques.
  • DFS Duty Free

    : Located within the transit area, offering tax-free shopping on liquor, tobacco, and perfumes.
  • The Shilla Duty Free

    : Specializing in cosmetics and skincare products.

Other Places to Stay Near Ambassador Transit Lounge Singapore Changi Airport Terminal 3

Looking for alternative accommodations? Here are some other places to stay nearby Ambassador Transit Lounge Singapore Changi Airport Terminal 3:

3 luxury/5–6 star hotels nearby.

  • Crowne Plaza Changi Airport

    : Directly connected to Terminal 3, offering luxurious accommodations.
  • Dusit Thani Laguna Singapore

    : Located near Changi Airport, offering a resort-style experience.
  • The Ritz-Carlton, Millenia Singapore

    : A luxurious hotel in the Marina Bay area, a short drive from the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

3 four-star hotels nearby.

  • Park Avenue Changi Hotel

    : Offers comfortable accommodations and convenient access to the airport.
  • Grand Mercure Singapore Roxy

    : Located in the East Coast area, a short drive from the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

3 three-star hotels nearby.

  • Hotel 81 Changi

    : A budget-friendly option located near Changi Airport.
  • Fragrance Hotel - Changi

    : Offers affordable accommodations and easy access to the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Finding the perfect accommodation near Changi Airport is essential for a stress-free travel experience. With its convenient location within Terminal 3, Ambassador Transit Lounge Singapore Changi Airport Terminal 3 offers a comfortable and convenient option for transit passengers. Hotel availability can vary, so it's best to book in advance.

Whether you're looking for a quick nap or a longer stay, the Ambassador Transit Lounge provides a relaxing environment to recharge before your next flight. Make your hotel reservations today and enjoy a seamless travel experience. Don't forget to check Traveloka for the best deals and promotions on room booking. book cheap hotels in Singapore and discover cheap hotels nearby for your next trip!

All facilities in Ambassador Transit Lounge Terminal 3

Bar, Cafe and Lounge Ambassador Transit Lounge Terminal 3
Bar, Cafe and Lounge
Functional Hall Ambassador Transit Lounge Terminal 3
Functional Hall
Lobby Ambassador Transit Lounge Terminal 3
Lobby
Bedroom Ambassador Transit Lounge Terminal 3
Bedroom
Others Ambassador Transit Lounge Terminal 3
Others

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Show cooking restaurant
  • Snack bar
  • Snacks
  • Vegetarian meal

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Things to Do

  • Garden
  • TV lounge

General

  • AC
  • Non-smoking room

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Ambassador Transit Lounge Terminal 3

Check-in/Check-out Time

Check-in:
From 00:01
Check-out:
Before 23:59

Required Documents

Upon check-in, you are required to bring Boarding Pass. Please bring the required documents in hard copy.

General Check-in Instructions

Shower Procedure:
1. Passengers can approach the front counter/desk to request for their shower.
2. Lounge attendant will then escort the passenger into their designated shower facility and be let known that they can either proceed to the lounge area or exit the lounge.
3. After the shower facility has been used by passenger, the place will be disinfected following strictly the approved disinfecting protocol. Any amenities used by the passenger (i.e towel) will be taken from and sent for proper washing.
STRICTLY REQUIRED BY HOTEL TO PROCESS GUEST'S RESERVATION (MANDATORY / COMPULSORY):
1. To avoid inconvenience, Guest must provide Flight details and check-in time to enable hotel to process the booking.  
2. Guests must provide boarding pass to Hotel upon check-in.
3. Hotel will hold room 90 minutes at flight landed time /requested Check-in time. Full rate of No Show fee will be charged if Guest fail to Check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 00:01 - to 23:59
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ambassador Transit Lounge Terminal 3
7
Another facilities in Ambassador Transit Lounge Terminal 3
Bar, Breakfast, Breakfast and dinner, Breakfast and lunch, Buffet breakfast

Frequently asked question in Ambassador Transit Lounge Terminal 3

Is Ambassador Transit Lounge Singapore Changi Airport Terminal 3 parking free for hotel guests, and do you offer valet parking services?
No, parking at the Ambassador Transit Lounge in Singapore Changi Airport Terminal 3 isn't free for hotel guests. We don't offer valet parking services either. For hotel parking options, you'll need to check directly with your hotel for their specific arrangements and charges.
Does Ambassador Transit Lounge Singapore Changi Airport Terminal 3 offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of the Ambassador Transit Lounge at Changi Airport Terminal 3. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Ambassador Transit Lounge Singapore Changi Airport Terminal 3 offer free hotel Wi-Fi for guests during their stay?
I'm afraid I don't have access to real-time information, including the specific amenities offered by the Ambassador Transit Lounge at Changi Airport Terminal 3. To confirm whether complimentary hotel WiFi is available, I recommend checking their official website or contacting them directly. Their website should detail the services included in your stay, clarifying whether hotel wifi access is provided.
Where is the nearest MRT station or bus stops nearby Ambassador Transit Lounge Singapore Changi Airport Terminal 3? What are the top visitor attractions near the hotel?
The nearest MRT station is Expo, served by the Changi Airport MRT line. Several bus stops are also located very close to Ambassador Transit Lounge. For visitor attractions, consider exploring Jewel Changi Airport with its indoor waterfall and gardens, or the nearby Changi Village for a more local experience. These are easily accessible using the nearby MRT station or bus stops nearby.
Is Ambassador Transit Lounge Singapore Changi Airport Terminal 3 a pet friendly hotel?
No, the Ambassador Transit Lounge in Singapore Changi Airport Terminal 3 is not a pet-friendly hotel. Unfortunately, they don't accommodate animals, so it's not suitable if you're travelling with pets. If you're looking for animal-friendly hotels in Singapore, you'll need to search for other options outside the airport transit area. Many pet-friendly hotel options exist in Singapore, but they are not located within the airport itself.
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More Reviews from Other Guests in Ambassador Transit Lounge Terminal 3

5.8
Fair
From 126 reviews
Cleanliness

6.8

Room Comfort

5.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ambassador Transit Lounge Terminal 3

Number of reviews per page
20
40
Top reviews
louella
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It’s next to a butterfly garden
Chetan
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No lounge chairs
Reina
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice and helpful
Katherine
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It is advertised as a sofa bed however single chairs are only available. Suggest for those prices either sofas or comfy recliners would be appropriate
Taylor
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good place to reset, grab a shower and something to ear
George
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent option for folks with long transit times in Changi. Clean bed, clean toilets, very convenient
Elizabeth
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Small chairs, might as well stayed at the terminal. Poor directions. I had to take a taxi from terminal 1 to terminal 3. I will not recommend. More trouble than its worth. Not worth the money.
Joel
icon-Leisure
Leisure
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The reason I have made a reservation was that; I need a place to sleep for a few hours. Very disappointed as I was informed that there was no bed at the lounge . I specifically asked for a bed on my reservation.The email I received was also confused; One part of the email says chair no bed then the other part says room requests 1 twin bed.( see the email you sent to me) I'm not happy with the service provided from Expedia. Very confusing didn't make clear what facilities I would receive at the lounge. Joel Silva
Read More
Wai Leong
icon-Leisure
Leisure
6.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Front desk staff did not know Expedia confirmation is valid booking. Frustrating to see staff trying to understand where the booking menu to verify the booking. Staff training should be emphasized in this high turnabout competition.
Sam
icon-Business
Business
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A safe and clean space to rejuvenate with food, drinks, toilet facilities and showers, and a resting lounge
Verified traveler
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Really just purchased for the ability to have a shower in transit as ‘shower only’ options were inexplicably sold out. Expensive wash but worth it after a long flight. Food was passable, not much else to offer.
Ana
icon-Business
Business
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I arrived around 2am after 12 hours travelling, I booked 12 hours as I have other 12 hours more to flight. I just want to rest. So, I sat in a chair and managed to rest when around 7am, The new staff asked to move to another seat...they were really awful.
Donald
2.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

I booked this after arriving at Singapore airport. I expected to be able to get to room in terminal 3 in the public area where most of the hotels have been in my experience. However, this was in the secure area of terminal 3 and I had a connecting flight the following day in terminal 4 so I couldn't even get to the facility to use the room. VERY DECEPTIVE!! You should clearly state that you must have terminal three flight/boarding pass to be able to get access to this facility!! You should REFUND this booking since it isn't clear and I had to sleep on furniture in terminal 4 for the night.
Read More
Christian
icon-Leisure
Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

They had difficulties finding my booking but other than that the staff and place were great. Also note you have a boarding pass before you book you need to clear security to get to it.
Tad
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

A bit of everything, but all that's needed for transitting traveller
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Way too small area to rest need more room or big couches
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

It was great to find a place inside the terminal when you I expectedly are stuck for hours. It’s worth the money for a chair to sleep, food and wifi and to be able to have a shower after a long time travelling
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

I'm very disappointed ith Wotif. When I booked, you told me I got a great low price etc, while it's actually the standard price
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Not really any good for sleep As i pictures shows sleeping areas
Ed
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

There is no such thing as “double sofa bed” available. You get to seat in this awful armchair which doesn’t allow you to lie down. Total misinformation
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Ambassador Transit Lounge Terminal 3

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 126 reviews
Cleanliness

6.8

Room Comfort

5.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ambassador Transit Lounge Terminal 3

Number of reviews per page
20
40
Top reviews
louella
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It’s next to a butterfly garden
Chetan
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No lounge chairs
Reina
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice and helpful
Katherine
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It is advertised as a sofa bed however single chairs are only available. Suggest for those prices either sofas or comfy recliners would be appropriate
Taylor
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good place to reset, grab a shower and something to ear
George
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent option for folks with long transit times in Changi. Clean bed, clean toilets, very convenient
Elizabeth
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Small chairs, might as well stayed at the terminal. Poor directions. I had to take a taxi from terminal 1 to terminal 3. I will not recommend. More trouble than its worth. Not worth the money.
Joel
icon-Leisure
Leisure
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The reason I have made a reservation was that; I need a place to sleep for a few hours. Very disappointed as I was informed that there was no bed at the lounge . I specifically asked for a bed on my reservation.The email I received was also confused; One part of the email says chair no bed then the other part says room requests 1 twin bed.( see the email you sent to me) I'm not happy with the service provided from Expedia. Very confusing didn't make clear what facilities I would receive at the lounge. Joel Silva
Read More
Wai Leong
icon-Leisure
Leisure
6.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Front desk staff did not know Expedia confirmation is valid booking. Frustrating to see staff trying to understand where the booking menu to verify the booking. Staff training should be emphasized in this high turnabout competition.
Sam
icon-Business
Business
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A safe and clean space to rejuvenate with food, drinks, toilet facilities and showers, and a resting lounge
Verified traveler
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Really just purchased for the ability to have a shower in transit as ‘shower only’ options were inexplicably sold out. Expensive wash but worth it after a long flight. Food was passable, not much else to offer.
Ana
icon-Business
Business
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I arrived around 2am after 12 hours travelling, I booked 12 hours as I have other 12 hours more to flight. I just want to rest. So, I sat in a chair and managed to rest when around 7am, The new staff asked to move to another seat...they were really awful.
Donald
2.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

I booked this after arriving at Singapore airport. I expected to be able to get to room in terminal 3 in the public area where most of the hotels have been in my experience. However, this was in the secure area of terminal 3 and I had a connecting flight the following day in terminal 4 so I couldn't even get to the facility to use the room. VERY DECEPTIVE!! You should clearly state that you must have terminal three flight/boarding pass to be able to get access to this facility!! You should REFUND this booking since it isn't clear and I had to sleep on furniture in terminal 4 for the night.
Read More
Christian
icon-Leisure
Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

They had difficulties finding my booking but other than that the staff and place were great. Also note you have a boarding pass before you book you need to clear security to get to it.
Tad
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

A bit of everything, but all that's needed for transitting traveller
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Way too small area to rest need more room or big couches
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

It was great to find a place inside the terminal when you I expectedly are stuck for hours. It’s worth the money for a chair to sleep, food and wifi and to be able to have a shower after a long time travelling
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

I'm very disappointed ith Wotif. When I booked, you told me I got a great low price etc, while it's actually the standard price
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Not really any good for sleep As i pictures shows sleeping areas
Ed
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

There is no such thing as “double sofa bed” available. You get to seat in this awful armchair which doesn’t allow you to lie down. Total misinformation
Number of reviews per page
20
40