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Capri by Fraser, Changi City
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Capri by Fraser, Changi City

Hotels
(3 minutes walk to Expo MRT station, 5 minutes drive to Changi airport) 3 Changi Business Park Central 1, Changi, Singapore, 486037
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country
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Traveloka
8.6 Impressive
From 967 reviews
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Check our curated reviews for honest descriptions about this accommodation.
My husband and I had an enjoyable time at the hotel. Everything was almost perfect! The ambience is nice to relax and recharge ourselves. The kitchenette is perfect cause we get to cook our favourite meals and if we are missing any ingredients we can simply get it from the supermarket at the mall right beside the hotel! Housekeeping request was a breeze especially getting our preferred pillows! The bathroom is love. The bathtub is huge and ample space to place anything along it. And a major appreciation to have shampoo, conditioner and body wash from Malin Goetz! The divider between the bed and the other part of the room was a nice touch to provide that separate space if you have some guest over for a couple of hours. 1 smal down side is some cleanliness issue. That's 1 cause mu husband is OCD. So there were some dust and stain that was not thoroughly cleaned. But overall, highly recommended!
Nor S.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

(3 minutes walk to Expo MRT station, 5 minutes drive to Changi airport) 3 Changi Business Park Central 1, Changi, Singapore, 486037
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Check-in
Sat, 28 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 967 reviews
8.6
Impressive
Fantastic
433
Very Good
394
Satisfying
28
Average
112
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (3)
nice interior (1)
friendly staffs (2)
complete facilities (2)
spacious room (5)
great pool (1)
great room (1)
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J
1 Reviews
9.7
/ 10
9.7
Staycation
Everything is good about capri which I definitely recommend especially using the kitchen to cook various of different meal. Stayed twice in this year and booked another staycation in Oct again.

1 liked this review

Accommodation's Reply

10 Apr 2022
Dear Ms Lek, Many thanks for staying with us and providing us with great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Suriya Kumar Duty Manager
TC
9 Reviews
8.5
/ 10
8.5
Staycation
Love this space. Very peaceful tucked out of the mall and yet still accessible. Love it and I will come back again! Love that the room comes with full equipped with kitchenette and great for those who is always hungry!
+4
Photos

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Accommodation's Reply

05 Apr 2022
Dear Cihui, Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Kind Regards, Fherzana Duty Manager
KX
1 Reviews
8.7
/ 10
8.7
Staycation
Capri is a good recommendation. It locates next to Changi City Point. There are good food and shops to dine and shop. When shared with the receptionist that we are vegetarian, he called the kitchen and informed. We were told that we can have prata. Our breakfast was good and satisfying. There are few choices (prata, bread and western) for us. It will be best if kitchen could provide ala carte breakfast (eg. Fried beehoon, fried noodle, fried rice) for people with special dietary. The only disappointing part is the knocking noise. It happened every 20-30mins in the day and night that lead to sleepless night. Clarified with the receptionist when checked out, there wasn't any renovation/upgrading going on, the noise is due to the weather that cause the building to expand/contract. I would still recommend to my friends as Capri is easy accessible to the shopping mall and suitable for family staycation.

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Accommodation's Reply

24 Mar 2022
Dear Ms Koh, Many thanks for staying with us and providing us with your feedback and rating on your recent stay at Capri by Fraser, Changi City! We are delighted to learn that your overall stay was a pleasant one. Thank you for your kind suggestion for the breakfast options. We will note it and review it accordingly. With regards to the noise, it comes from the expansion and contraction of the structural metal design at the façade. It happens only when there is a drastic change in weather conditions. We are sorry that this cladding noise has inconvenienced and affected your sleep. I would like to take this opportunity to thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back in the nearest future. Meanwhile, stay safe and well! Kind Regards, Fherzana Duty Manager
DO
1 Reviews
5.7
/ 10
5.7
Staycation
The room was spacious but limited TV channels. Went down to the concierge at 9 pm because the housekeeping line was routed to voicemail. No one was on the first level at all. 2 guests was just sitting in the lobby with their masks off, chatting. Before checking out, was asking the concierge if they have a parking coupon, concierge asked me to queue up at the check out lane and get from the counter. Queued up for 15 minutes and nobody bothered serving me and was just serving the checking in lane. I was basically standing there with my 6 months tummy and eventually, I got so tired from standing there, I went straight up to the counter just to have the lady telling me that, nope, there is no complimentary parking.

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Accommodation's Reply

21 Mar 2022
Dear Ms Ong, Many thanks for staying with us and providing us with your review and valuable feedback on your recent stay with us at Capri by Fraser Changi City! Please accept our sincere apologies for the disappointments and unpleasant experiences of the lobby staff not being proactive as well as the limitations for our in-room televisions. We will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you and your family back again!. Meanwhile, stay safe and well! Kind Regards, Fherzana Duty Manager
TK
1 Reviews
8.5
/ 10
8.5
Staycation
Hotel is located in a wonderful location.

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Accommodation's Reply

09 Mar 2022
Dear Mr Tan, Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Kind Regards, Fherzana Duty Manager
DC
1 Reviews
9.1
/ 10
9.1
Staycation
The staff are excellent while maintaining high efficiency. I must commend the concierge Mr. Philip who was extremely friendly, showing concern of my well-being and striking casual conversations with me whenever I leave and return to the hotel. The floor managers are very proactive in greeting and giving guidance to guests. My room, Premier Studio, is spacious and well-equipped. The toiletries are of top quality too. The only complaint I have is on the design of the bathtub. Whenever I had showers, thin layers of water would be trapped around the rim of the tub and escaped along its outer wall, evetually the floor area would become wet. Overall I would rate 9/10 for this 3 days 2 nights staycation.

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Accommodation's Reply

09 Mar 2022
Dear Darryl, Thank you for staying with us and providing us with your review and great ratings on your recent stay at Capri by Fraser, Changi City /Singapore. We are delighted to hear that you had a great stay with us and that our team members from the various departments had left a positive impression for you! Your kind compliments, in particular for our concierge, Philip, will be shared with the team and we are sure they will be overjoyed! We have noted on your feedback on the bath area and will work with the engineering team to rectify this issue soonest. We thank you once again for sharing your feedbacks out of your valuable time and shall look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours Sincerely, Alex Chong, Front Office Manager
JR
1 Reviews
6.1
/ 10
6.1
Staycation
The room I was assigned wasn't clean. The carpets are stained with dirt and one of the tiles in the bathroom are falling apart. Despite that the services there are really good.

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Accommodation's Reply

10 Mar 2022
Dear Mr. Jun, Many thanks for staying with us and providing us with your review and valuable feedback on your recent stay with us at Capri by Fraser Changi City! We sincerely apologise for the disappointment with regards to the cleanliness in the room. We will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well! Kind Regards, Fherzana Duty Manager
This is a private profile
9.4
/ 10
9.4
Staycation
Pros: 1) 👍🏻 Changi City Point just beside and plenty of food choices. 2) 👍🏻Facilities booking done through phone very easy. 3) 👍🏻 Stayed 2 nights for around $260 during Valentine's Day. 4) 👍🏻 there's kitchenette in the most basic room, we did some simple cooking since ntuc is just nearby. 5) 👍🏻 check in check out process was fast. 6) 👍🏻 Bath room was spacious with overhead shower head. 7) 👍🏻 mini fridge has freezer compartment. 8) 👍🏻 Herman miller chair was really comfortable. 9) 👍🏻 sofa was comfortable as well, with a table where we can sit and chill to have our meals. Cons: 1) 👎🏼 no complimentary parking, cause you can only park at Changi City Point carpark (paid $30+ for 2 nights) 2) 👎🏼 photos attached was the first room we got. Changed our room from level 7 to level 12 cause the window panel and building structure was making loud noises randomly and or when we walk pass it, called the front desk and they say every room was like that, the answer was like what the fuck cause the frequency was like 8-10 times within like 15 mins when we stepped into the room.*changed to level 12 with a better sky view, there isn't much noise, only a few times and not as loud. All in all, it was an enjoyable stay despite having to bring my work laptop to do work 😭 will definitely return to Capri for another staycay, would like to try their premier room that comes with a bath tub 😊

1 liked this review

Accommodation's Reply

09 Mar 2022
Dear Benjamin, Thank you for staying with us and providing us with your review and ratings on your recent stay at Capri by Fraser, Changi City /Singapore. We are glad that your stay with us had been pleasant in general and that you enjoyed the room's facilities and amenities. We sincerely apologize with regards to the cladding noise that had occurred during your stay. With regards to the parking, we seek your kind understanding as we do not manage it nor receive a preferential rate as well. We thank you once again for sharing your feedbacks out of your valuable time and shall look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours Sincerely, Alex Chong, Front Office Manager
LT
1 Reviews
9
/ 10
9
Staycation
Nice hotel room spacious. Breakfast can be improved with more variety. Counter check in staff was not well trained as she said can park at hotel lots for hotel guests but did not take down our car plate number. And we have to tell her to do so to prevent arguments in case got wheelcramp even though she said no need. Swimming pool jacuzzi not working. Limited TV programme no youtube. Sad that No complimentary parking. No other activity except shopping at changi point so should get shop/restaurant discount for hotel guests.

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Accommodation's Reply

08 Mar 2022
Dear Ms. Lynna, Many thanks for staying with us and providing us with your feedback and ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that you enjoyed the spacious hotel room. We thank you for sharing your feedback on breakfast variety and carpark, we will certainly work on the areas for future improvement. Thank you once again and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Kind Regards, Lolly Duty Manager
MS
1 Reviews
8.5
/ 10
8.5
Staycation
We booked a studio deluxe and it wsa upgraded to larger studio deluxe.

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Accommodation's Reply

22 Feb 2022
Dear Muhammad, Thank you for choosing to stay with us and giving us your review and great ratings for your stay at Capri by Fraser, Changi City/ Singapore. We are delighted that you had an enjoyable stay us! We certainly look forward to welcoming you on your visit again! Meanwhile, stay safe and well! Yours Sincerely, Alex Chong, Front Office Manager
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Deposit Policy
Deposit is required during check-in using cash, or credit card.

Minimum Age for Check-in Policy
Guests must be at least 18 years old to be able to check-in.

Hotel Description
Check-in and Check-out Time
Check-in: From 16:00
Check-out: Before 12:00

Location
Staying at Capri by Fraser, Changi City is a good choice when you are visiting Changi.

The hotel is located only 0.88 km away from Upper Changi MRT Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Capri by Fraser, Changi City

Not only located within easy reach of various places of interests for your adventure, but staying at Capri by Fraser, Changi City will also give you a pleasant stay.

Capri by Fraser, Changi City is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Capri by Fraser, Changi City is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Capri by Fraser, Changi City.

Capri by Fraser, Changi City is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Capri by Fraser, Changi City will surely spoil you for numerous shopping centers nearby.

Capri by Fraser, Changi City is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Capri by Fraser, Changi City provides a pleasant accommodation for your stay.

From business event to corporate gathering, Capri by Fraser, Changi City provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Capri by Fraser, Changi City, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Capri by Fraser, Changi City is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Capri by Fraser, Changi City is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Capri by Fraser, Changi City exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Capri by Fraser, Changi City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Capri by Fraser, Changi City.

Hotel Policy

Additional breakfast are chargeable at SGD 32.96 /person.

Breakfast time start from 06:30 until 10:00.

Smoking is strictly not allowed in this property

Pets are NOT allowed.


In compliance with mandatory safe management measures (SMM) by the Singapore Government, the Hotel upholds a strict policy towards the hosting of gatherings and parties in the rooms to protect the safety and comfort for all our guests.

Kindly note that up to 5 persons are allowed in the room (including registered guests and/or visitors) at any one time. All visitors are required to register at the reception.

Please be informed that all Hotel’s facilities such as Gym, Swimming Pool, Steam Room and Sauna, a reservation of time slot are required, and the reservation of time slot can only be made upon check-in.

As part of vaccination-differentiated SMM, only guests and visitors who are fully vaccinated will be allowed to have access to Hotel guest rooms, dine in the restaurants or use the hotel’s facilities. The Hotel follows the Singapore Government guidelines on what qualifies as fully vaccinated.

In accordance with border measures and regulation, the Hotel requires additional documentation from guests (travelling via Air Travel Pass, Reciprocal Green Lane or Vaccinated Travel Lane) to validate identity, travel itinerary and other relevant information within existing guidelines. For more information, please email the Hotel at: resvn.changicity@capribyfraser.com

Prior to booking confirmation, please contact the Hotel for more information as limited room categories are available. Kindly be informed that room guest(s) will have to bear the full cost of cleaning and disinfection of their room(s) which can cost up to S$165, should they test positive for COVID-19 at any point during their stay in the hotel.

Facilities
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
Hotel Services
  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Food and Drinks
  • A la carte breakfast
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Bar
  • Snack bar
  • Snacks
General
  • AC
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
Business Facilities
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector
Nearby Facilities
  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket
Connectivity
  • Internet point
  • LAN Internet
  • Free WiFi
Things to Do
  • Fitness center
  • Outdoor pool
Accessibilty
  • Wheelchair accessible
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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