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  5. Grand Mercure Singapore Roxy

Grand Mercure Singapore Roxy

Hotel
50 East Coast Road, Roxy Square, East Coast, Singapore, Singapore, 428769
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Hotel Bar
Dining
Bathroom
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Impressive
8.5/10
According to 61 guests
1 guests talked about easy accessGreat hotel and easy access to everywhere
Yeniarti P.
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Based on 4,779 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Katong V
(0.10 km)
Roxy Square
(0.13 km)
112 Katong
(0.23 km)
Parkway Parade
(0.30 km)
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Review by Traveloka users
Review

Based on 30 reviews

8.5
Impressive
Fantastic
19
Very Good
28
Satisfying
12
Average
1
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
- Romantic Vacation
Went here for Singapore triathlon. Wasn't expecting much. however it is a very nice hotel indeed. great service, huge room, overall a wonderful stay
8.5
- Family vacation
Good hotel but a bit far from MRT
8.5
- Romantic Vacation
Good, clean, but receiptionist not too nice
8.5
- Family vacation
very satisfied with the hotel service. very recommended place
9.4
- Business travel
This was my second time staying at Grand Mercure. The first time was not a great experience. However, they have definitely redeemed themselves. Fast check-in, clean & spacious rooms, friendly staff. Not to mention they upgraded my room. Definitely would recommend.
8.5
- Family vacation
Great hotel and easy access to everywhere
9.6
- Family vacation
Nice hotel, excellent services, but didnt take tge breakfast.. dont know the taste.. and a bit far from mrt.... overall good to stay here..
7.3
- Medical Travel
Simple hotel built for more than 10 years. The bed is not the standard quality for a 4 star hotel.
6.3
There is no tap water in the closet.
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9.4
- Romantic Vacation
Clean, great room, free wifi, staff all very nice and helpful, there are street hawker center within walking 50 m distance, Mall Parkway Parade is reachable within 60 m distance. It is very satisfying..
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Based on
4,779 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business946
Couples1,363
Solo travel440
Family1,584
Friends getaway273
Rating Result
Very Bad
59
Bad
136
Average
788
Very Good
2,366
Extraordinary
1,430
MissNorazizah A
High Tea on 9 November 2017
Our NVTPS staff had a fabulous time at the Singapore Grand Mercure Roxy Hotel on the 9th November 2017 where it held its year-end staff gathering. Given a very tight window time of less than 10 days, the Grand Mercurean staff members, headed by Ms Sharifah Said and Ms Shan (Norazshana Shaharudin), gave off their best. The fare laid was good and the atmosphere was conducive. The teachers enjoyed themselves, bonding and playing games. On behalf of NVTPS, we extend our gratitude and thanks to the hotel, especially sponsoring 1-night accommodation vouchers as prizes for this memorable occasion.
Business - Nov 20, 2017
PriscillaRatih
Good for Transit Rest
this place were good for those who's always on transit and spent 2 or 3 days on Singapore. It was near a nice shopping mall with cheap but good food, and it was accessible with public transportation, also near to the airport.
- Nov 20, 2017
Vivian C
Impressive service
I stayed in Grand Mercure Roxy for 6 days. My first time there. Impressed by the professionalism of the staff there. They are polite & helpful . In particular, they handled my noise complaint efficiently. The hotel room is clean & pleasant. Happy with the stay there. Fa from HK
Solo travel - Nov 19, 2017
Loadedgan
Yet another great stay!
This is a late review made for a trip in September. I had forgotten to leave feedback from survey which was forwarded in time, which has since expired. Apologies to Klaus and the team there. Another short trip to Singapore and the after the few previous stays at the Grand Mecure Singapore Roxy, the choice was simple. Consistently great service at a high standard. This is a hotel that treats its new guests well and its repeat guests with warmth. My wife and I stayed at an executive room, with great views and hassle free check outs, breakfasts with a great view; complimentary upgrades and drinks made available with Accor Plus platinum membership. Looking forward to our next trip to Singapore and the hotel choice has become very simple.
Couples - Nov 19, 2017
Radmummy
First leg of a week in Singapore
This was the first part of a week long stay. We stayed 2 nights. Free transfer from changi airport. A 15 minute ride. The foyer is huge. The staff are friendly and helpful. We received an upgrade from a superior room to one above so our room was at the end of the hallway. The hallways are nice. The room was a let down. Bed wasn't as comfortable as I predicted although king size. Cleanliness as a whole. Splash marks, dirty curtains. Basic coffee and tea in the room. No extras. The selection of toiletries are good. Toothbrushes included in room. Wasn't expecting that from a 4 star rated hotel. Buffet breakfast has a good selection of hot and cold food. Lots of local cuisine. The location is a great way to start your trip. It's a cross the road from a big shopping centre. We hired bikes and rode to a couple of temples. We rode along east coast park. Just to wrap up. The staff go above and beyond to help you. As much as pull out their own phone to check the bus timetable for you.
Couples - Nov 19, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Things to Do
    • Outdoor pool
    • Pool sun loungers
    • Parasol
    • Spa
  • Business Facilities
    • Computer station
    • Conference room
    • Meeting facilities
  • Transportation
    • Airport transfer
    • Shopping center shuttle
    • Limited parking
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Kids and Pets
    • Babysitting with surcharge
  • Sports and Recreations
    • Fitness
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

      Location
      Grand Mercure Singapore Roxy is located in area / city East Coast.

      The hotel has a very good location, also near the Changi International Airport (SIN), which is only 11.88 km away.

      There are plenty of tourist attractions nearby, such as Katong V within 0.1 km, and 112 Katong within 0.23 km.

      About Grand Mercure Singapore Roxy

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Grand Mercure Singapore Roxy is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Singapore Roxy.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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