Hotel Classic by Venue

It's Clean Hotel, with good service, and very near to the food Stall. But…very very small room. The room is like a hotel in Jakarta. 3,5M x 3M. Overall it's worth it for $78 Singapore Dollars per day.

I intended to stay there with a friend (A) and at the same time I had another friend (B) who's visiting for a short while. So after checking in, I went to meet friend (B) who then decided to visit my room. I went to the front desk to register him and at the same time, I did mention that he's a “Visitor, not staying over” and the hotel management just cut me off with a “yea, also must register.”. So at that time I thought that everything's fine. Then when my friend (A) has arrived, the hotel management won't allow me to register him in as the “Guest” who's staying over and telling me how “you already have a person registered”; “he's not visiting you for a short while”; “I'm unable to register your friend (A)”; “if you want, your friend has to book another room then I can let him up”; Where I told him that I wouldn't have brought friend (B) up if he could only register 1 guest. (and that's when I've already told him that the friend (B) was the visitor.) So I proceed to ask if he was able to help me with a room swap since he can then change the registered guest names and he went on to say “If I do that for you, you can invite countless friends over and keep swapping rooms ah”, as if I had some malicious intend. By far, this is the poorest customer service I've ever received and there was two other staff there who just watched as my friend and I were trying to get ourselves another room just to use only this booking. The other booking was not used and we had to pay another $98 (there was no single room provided), accumulating to $196 for a room, as students and NSF, just to stay over for one night. If there was the law of only able to have a maximum of 2 guest where they are from different address and only 3 or more if they're from the same address, it should be clearly stated at the front desk, not with an ambiguous sign, especially when I specifically told him that friend (B) was a visitor. Otherwise, the stay was pretty nice with a tiny bedroom and a well decorated toilet with the lack of toilet rolls.

Very comfortable room, big enough for 3 people, toilet comes with bathtub, aircon was strong and place was very clean. Staff was very welcoming too! Thank you so much!

Good for single business trip. Nice hotel and clean. Easy to take a bus and MRT. Also easy to find a food.

Initially booked for a queen bed room for my parents, but the space was squeezy. So I asked for a bigger room and the manager gave a friendly suggestion of an upgrade to a family room, which I gladly accepted. Strategic location for food. Plenty of places to go from here. Recommended for those who want to explore Joo Chiat and Katong areas!

Manager was very efficent, taking every request seriously

The room and toilet are clean. 🚿 Showering was satisfying. Hotel staff and housekeeping staff are polite and helpful. Hotel is near to many eateries within a stone throw.

Hotel is clean though room size is small with only 2 pillows per room. Request for extra pillow gets no response. Location is good for Makay, Indian and Chinese food lovers and budget travellers. Plenty of good halal food and reasonably priced malay costumes nearby. Not far to city centre.

Clean and good admin. Superb location at heart of geylang.

Theme in the room looks professional and slick. Comfortable bed, simple and nice bathroom. Bedroom is quite spacious in my opinion. Had a good sleep. Aircon is little cold as temperature could not be adjusted. TV allows YouTube viewing, google searching but it's quite a challenge to use the remote control as most of the letters were gone, hard to guess what is the letter to type while google searching.