Hotel Classic by Venue

Good for single business trip. Nice hotel and clean. Easy to take a bus and MRT. Also easy to find a food.

Hotel is clean though room size is small with only 2 pillows per room. Request for extra pillow gets no response. Location is good for Makay, Indian and Chinese food lovers and budget travellers. Plenty of good halal food and reasonably priced malay costumes nearby. Not far to city centre.

It's Clean Hotel, with good service, and very near to the food Stall. But…very very small room. The room is like a hotel in Jakarta. 3,5M x 3M. Overall it's worth it for $78 Singapore Dollars per day.

Hotel staff was unfriendly and not accommodating.

The chines front office staff was rude and not tactful when enquiries. Not friendly and bad service.

The front office staff was very rude and unfriendly.

Theme in the room looks professional and slick. Comfortable bed, simple and nice bathroom. Bedroom is quite spacious in my opinion. Had a good sleep. Aircon is little cold as temperature could not be adjusted. TV allows YouTube viewing, google searching but it's quite a challenge to use the remote control as most of the letters were gone, hard to guess what is the letter to type while google searching.

Initially booked for a queen bed room for my parents, but the space was squeezy. So I asked for a bigger room and the manager gave a friendly suggestion of an upgrade to a family room, which I gladly accepted. Strategic location for food. Plenty of places to go from here. Recommended for those who want to explore Joo Chiat and Katong areas!

Have no issue with e-friend staffs and clean/comfy room and good location but when we first entered the lobby there was a strong cigarette smell. We have book for 2 night stay but on the 2nd day around 11.45am room ' s phone rang giving check out reminder! Called reception to clarify and they replied it was automatic system just ignore. Whatsmore, when we returned back to hotel at night, out of 4, 3 door cards were deactivated so we have to approach the reception again to get it activated. We strongly believed all these can be improved.

We booked 4 rooms via the app for staycation, upon arrival, after registering, I asked if there could be complimentary tickets for parking, and they say, they don't have it so its OK for us, and the staff offered us a free upgrade to triple room since there are 3 of us in one of the room. When we about to go to the lift lobby, the staff called Us again and say that there is one more booking which is under one of our family member who book all the room for us. And we did say, we only booked 4 rooms and told him to check again and cause we even showed him out booking but the staff insist and told us there ' s 5 and all paid. So since we got extra room, we decide to call out brother to join us. So after settling down with our own room, we went out had our late lunch. Then my brother decide to put his things in his room but was called by the staff at the lobby, he told us he overlooked and we only book 4 rooms, so they need to take back one of the room which OK. And then the staff told us that they want to take the triple room (which is the free upgrade 🙄) of cause we are not happy. After explaining and told them it ' s not our fault as we were given the room. And we told them since they want back one of the room we return the normal standard room to them and they say they can't as customer already booked. And the manager, the way he explain by raising his voice is unacceptable. But in the end we have no choice to us give in.