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JEN Singapore Orchardgateway by Shangri-La
Hotels
8.9
/10
Very Good
893 reviews
What Guests Say About Their Stay
Distance To City Center (13)
Surroundings (10)
Staff Friendliness (10)
Room Space (10)
Alexander K.
9.7
/ 10
Good hospitality. We are arranged to lounge while waiting our room to be ready at check in time. Got upgrade for the 3rd night stay to superior city view. Very strategic location also!
Chua B. Z.
9.1
/ 10
We booked Club Twin room for the weekend to celebrate our Wedding Anniversary. The breakfast spread was surprisingly good, with great variety and quality food. We also enjoyed the lounge with pre-dinner snacks with unlimited alcohol. My son also had a splashing good time swimming at the rooftop pool with an awesome view! The location is also perfect in town area with lots of shopping and food options. After our son slept, we could go down and grab food from Don Don Donki which is 24 hr and an 24-hr MacDonalds 5mins away. Overall, we love the stay so much we are likely to come back again! Thanks for the awesome customer service :)
Ricky Harun
9.7
/ 10
Nice and pleasant hotel.
Very good location at the center of Orchard Road.
Highly recommendation for urban type traveler / business.
dessi a. w.
8.8
/ 10
It's a great location. The front office staff is so helpful. The room is clean and well designed.
Grace I.
9.7
/ 10
This hotel became my favorite. It was my 2nd stay and again I'm satisfied with the service. Location is great, above a mall and on walking distance of Somerset MRT station, also you can easily find bus / taxi stand nearby. Room is good, clean, and fully equipped.
In the Area
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277 Orchard Road, Orchard, Singapore, 238858
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in JEN Singapore Orchardgateway by Shangri-La
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277 Orchard Road, Orchard, Singapore, 238858
Discover More About JEN Singapore Orchardgateway by Shangri-La
What You Might Like - All About Jen Singapore Orchardgateway By Shangri-La
Jen Singapore Orchardgateway by Shangri-La is a fantastic choice for travellers seeking a stylish and convenient base in the heart of Orchard Road. Guests consistently praise its prime location, putting them within easy reach of shopping, dining, and entertainment. The hotel's modern design and friendly service are also frequently highlighted in positive reviews. Many appreciate the efficient and helpful staff, always ready to assist with any queries or requests. Overall, it's a consistently highly-rated hotel offering a blend of comfort, style, and convenience.
What truly sets Jen Singapore Orchardgateway apart is its vibrant atmosphere and excellent connectivity. The hotel seamlessly blends modern aesthetics with a welcoming ambience, creating a space that feels both sophisticated and relaxed. Its proximity to Orchard MRT station makes exploring Singapore a breeze, with easy access to the city's many attractions. The hotel's popularity stems from its ability to cater to both business and leisure travellers, offering a comfortable and efficient stay. It's a perfect blend of style and practicality, making it a top choice for many.
Reviewers consistently rave about the hotel's exceptional location and the friendly, efficient service provided by the staff. The modern, stylish rooms are another major plus point, offering a comfortable and relaxing retreat after a day of exploring. The convenient access to public transport and nearby attractions adds to the overall positive experience. In short, Jen Singapore Orchardgateway by Shangri-La consistently delivers a fantastic stay, making it a highly recommended choice for your Singapore adventure.
Concept & Design Jen Singapore Orchardgateway By Shangri-La
Jen Singapore Orchardgateway by Shangri-La boasts a contemporary design that reflects a vibrant and energetic spirit. The hotel's aesthetic is characterised by bold colours, sleek lines, and modern artwork, creating a stylish and inviting atmosphere. The design aims to capture the pulse of Singapore's dynamic city life, offering a refreshing take on traditional hotel design. It's a space that feels both sophisticated and approachable, welcoming guests with its modern charm.
The hotel lobby is a particularly striking feature, serving as a social hub and a welcoming introduction to the hotel's overall design. The space is filled with natural light, creating a bright and airy feel. Comfortable seating areas encourage guests to relax and unwind, while the modern décor adds a touch of sophistication. The lobby's atmosphere is one of relaxed elegance, a perfect blend of style and comfort, setting the tone for a pleasant stay.
Different Hotel Room Types Available in Jen Singapore Orchardgateway By Shangri-La
Choosing the perfect
hotel room type
is crucial for a comfortable stay. We offer a range ofhotel bedroom types
to suit your needs, from cosy singles to spacious suites. Consider your budget and preferences when selecting from ourcategories of hotel rooms
anddifferent hotel room types
.Deluxe Room:
Offers city views, non-smoking options available. No bathtub or bidet.Premier Room:
Features city views, non-smoking options available. No bathtub or bidet.Studio Room:
Provides more space than standard rooms, with city views. Non-smoking options available. No bathtub or bidet.Suite Room:
Offers spacious accommodation with separate living and sleeping areas, city views. Non-smoking options available. May include a bathtub.
Please note: Jen Singapore Orchardgateway by Shangri-La is not currently pet-friendly.
Unique Hotel Facilities in Jen Singapore Orchardgateway By Shangri-La
Beyond standard
hotel facilities
, Jen Singapore Orchardgateway offers a range of amenities to enhance your stay. From relaxing pools to convenient services, we aim to provide a memorable experience. Explore ourhotel with pool
and other fantastic features.Swimming Pool:
Enjoy a refreshing dip in our rooftop infinity pool (operating hours: 7 am - 10 pm).Fitness Centre:
Stay active with our well-equipped gym (operating hours: 24 hours).24-Hour Business Centre:
Stay connected with our business centre, offering printing and other services.
Hotel Buffet or Hotel Restaurant/Cafe Available in Jen Singapore Orchardgateway By Shangri-La
Indulge in a variety of culinary experiences at Jen Singapore Orchardgateway. From casual cafes to elegant restaurants, we cater to every taste. Explore our
hotel buffet
,hotel restaurant
, andhotel cafe
options.Lobby Lounge:
Enjoy light bites and refreshing drinks in a relaxed atmosphere. (Opening hours: 24 hours)[Restaurant Name]:
[Cuisine type] restaurant offering a diverse menu. (Opening hours: [Opening time] - [Closing time], prices vary).
Easy Access from and to Airport
Reaching Jen Singapore Orchardgateway by Shangri-La from Changi Airport is straightforward. Several options cater to different budgets and preferences. Consider these
hotel transfer
options for yourtransfer from airport to hotel
orhotel to airport transfer
.Taxi:
A readily available and convenient option.Airport Shuttle:
Check with the hotel for availability and booking details for theirhotels with airport shuttle
service.MRT:
Take the MRT from Changi Airport to Orchard station (MRT nearby
,nearby MRT station
).
Nearby MRT Station & Bus Stops Nearby
Jen Singapore Orchardgateway by Shangri-La enjoys excellent public transport links. The hotel's proximity to both MRT and bus stations makes exploring Singapore easy. Find your way around using these
nearby bus station
andnearby MRT station
options.Orchard MRT Station:
Located approximately a short walk from the hotel. Payment via EZ-Link card or Singapore Tourist Pass.[Bus Stop Name]:
Several bus stops are within walking distance, offering connections to various parts of the city. Payment via EZ-Link card or Singapore Tourist Pass.
Nearby Attractions/Landmarks for Family/Kid-Friendly Near Jen Singapore Orchardgateway By Shangri-La
Families will find plenty to keep them entertained near Jen Singapore Orchardgateway. Explore these
nearby attractions
andnearby activities
, perfect for a family getaway. Discovernearby sightseeing places
andthings to see nearby
.Orchard Road:
A shopper's paradise with numerous department stores, boutiques, and restaurants (walking distance, free entry).Gardens by the Bay:
Stunning gardens with futuristic Supertrees and Cloud Forest (approx. 30-minute MRT ride, entry fees apply).Singapore Zoo:
Home to a wide variety of animals, offering a fun day out for all ages (approx. 30-minute MRT ride, entry fees apply).National Museum of Singapore:
Explore Singapore's rich history and culture (approx. 20-minute MRT ride, entry fees apply).Singapore Botanic Gardens:
A beautiful oasis in the city, perfect for a relaxing stroll (approx. 20-minute MRT ride, free entry).
Looking for more fun? See Traveloka’s best deals on Things To Do in Singapore!
Other Accommodations Near Jen Singapore Orchardgateway By Shangri-La
Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, there are plenty of
affordable hotels nearby
andcheap hotels nearby
. Explore thesebest hotel nearby
options.Luxury Accommodations:
The Ritz-Carlton, Millenia Singapore; Mandarin Oriental, Singapore; Four Seasons Hotel Singapore
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!
4 Star Hotels:
Hotel G Singapore; Parkroyal on Pickering; The Quincy Hotel
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!
3 Star Hotels:
Hotel 81 Orchid; The Pod Boutique Capsule Hotel; Fragrance Hotel - Rose
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!
With its prime location, stylish design, and excellent facilities, Jen Singapore Orchardgateway by Shangri-La offers an unforgettable stay. To make your trip even more convenient, consider booking your accommodation through Traveloka. We offer competitive prices and a wide selection of hotels, ensuring you find the perfect fit for your needs. To find the best deals on
affordable hotels nearby
, simply use our search function. You can also easily book cheap hotels and find cheap hotels nearby with us. And don't forget to book cheap air tickets to Singapore to complete your travel arrangements!All facilities in JEN Singapore Orchardgateway by Shangri-La
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Poolside bar
- Snack bar
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- Photocopier
- Projector
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Bathrobe
- Hairdryer
- In-room safe
- Refrigerator
- TV
Nearby Facilities
- ATM/Banking
- Hair salon
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Pool cabanas
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in JEN Singapore Orchardgateway by Shangri-La
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at JEN Singapore Orchardgateway by Shangri-La | 499 |
Number of floors in JEN Singapore Orchardgateway by Shangri-La | 20 |
Another facilities in JEN Singapore Orchardgateway by Shangri-La | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in JEN Singapore Orchardgateway by Shangri-La
Is Jen Singapore Orchardgateway By Shangri La parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Jen Singapore Orchardgateway by Shangri-La. We also offer valet parking for your convenience, providing a seamless and effortless experience during your stay. Simply inform the concierge upon arrival.
Does Jen Singapore Orchardgateway By Shangri La offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Jen Singapore Orchardgateway by Shangri-La. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They can provide the most up-to-date and accurate information about their smoking facilities.
Does Jen Singapore Orchardgateway By Shangri La offer free hotel Wi-Fi for guests during their stay?
Yes, Jen Singapore Orchardgateway by Shangri-La provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Jen Singapore Orchardgateway By Shangri La? What are the top visitor attractions near the hotel?
The nearest MRT station to Jen Singapore Orchardgateway is Orchard station, a short walk away. Several bus stops are also conveniently located nearby. For visitor attractions, you'll find Orchard Road's shopping and dining options right on your doorstep, along with the National Museum of Singapore and the Singapore Botanic Gardens a short taxi or bus ride away.
Is Jen Singapore Orchardgateway By Shangri La a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels. To find out if Jen Singapore Orchardgateway by Shangri-La is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if any. Many hotels advertise themselves as animal-friendly hotels or pet friendly hotels, so look for that information.
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More Reviews from Other Guests in JEN Singapore Orchardgateway by Shangri-La
Traveloka (893)
Other sources (899)
8.9
Very Good
From 893 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
8.5
Location
9.4
Service and Facilites
9.0
People often mention about JEN Singapore Orchardgateway by Shangri-La
All
Family Friendly (6)
Bedroom (6)
Distance to City Center (5)
Surroundings (5)
Accessibility (5)
Room Space (5)
Staff Friendliness (4)
Wifi (4)
Activity Option (4)
Hotel Area (4)
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Traveler Reviews JEN Singapore Orchardgateway by Shangri-La
Number of reviews per page
20
40
Customer reviews
R***a
Business
9.7
/10
Reviewed 1 week(s) ago
Please, the Malaysian staff are very friendly and helpful, the hotel is comfortable, very clean and close to everywhere 👍🏻
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d***y
Leisure
9.4
/10
Reviewed 10 week(s) ago
Friendly service, the room is worth the price, besides that, it is very easy to find food and it is also close to Orchard so transportation is minimal.
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NG
Novie G.
8.5
/10
Reviewed 10 week(s) ago
As usual, we always stay at Jen Hotel every time we visit Singapore. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.
1 people find it helpful
m
mulyanah
10.0
/10
Reviewed 15 week(s) ago
Location is good for holiday or business trip. Only few step away to MRT sommerset and bus shelters. Room is great. Service is excellent.
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G
Leisure
9.4
/10
Reviewed 16 week(s) ago
the location is right above the Somerset MRT, the elevator that goes directly to the MRT is still smooth in the morning. but if it's already afternoon and evening, it takes a long time to wait and fills up quickly because it is one with the elevator access for mall visitors.
if you choose a quiet elevator, you can choose the elevator at the hotel entrance.
below it is the Somerset mall which is quite complete. the road access is quite busy even at night.
to Orchard, just walk very close.
the room is OK, unfortunately the TV can't access YouTube yet. if the city view can view Marina Bay Sands, we chose the city view which can see the Singtel building, but the Singtel building is being renovated, I don't know what building it will be.
for those who like cold water, this is really okay. on each floor there is an ice cube machine that we can take at any time.
there is also a vending machine on each floor. this is a very good choice for a family trip with toddlers. access is okay, close to everything, the surrounding facilities are also very good.
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r***i
Leisure
8.6
/10
Reviewed 20 week(s) ago
The hotel is strategically located inside a mall, near the MRT, the room floor was not cleaned for 3 nights, hair was still under the chair from the time I entered the room until I checked out, there was a queue for breakfast, the food menu was not changed for 3 days, only the variety of noodles was changed, there was a queue for the elevator if I wanted to go up and down to the hotel from the mall.
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N***i
8.5
/10
Reviewed 26 week(s) ago
Please review the bathroom design. It's bit not convenience, no place to hang the towel and clothes properly
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CC
Cipta C.
Leisure
9.7
/10
Reviewed 49 week(s) ago
It was fun with kids and we have a compliance.
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A***e
9.4
/10
Reviewed 54 week(s) ago
Hotel near MRT and 24 hours supermarket.
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VR
Vanny R.
8.5
/10
Reviewed 62 week(s) ago
Good location right at gateway mall connected to 313. The room was nice and clean. Friendly and helpful staff. Due to room availability, I could check in early.
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KN
Kaninta N.
9.7
/10
Reviewed 69 week(s) ago
Great experience and facilities.
1 people find it helpful
DC
Dressy C.
9.7
/10
Reviewed 70 week(s) ago
Tempat strategis, staff sangat ramah dan membantu, tempat favourit saya kalo berada di singapore.
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CH
Christine H.
9.7
/10
Reviewed 73 week(s) ago
We stayed here for holiday and this was our second stay, we booked superior city view room and request extra bed on site but all extra bed fully booked, the receptionist was so helpful she gave us a room with sofa bed and surprisingly she gave a little surprise for my daughter who was birthday on the date we checked in. She was very happy! Thankyou for the great hospitality Jen Hotel and sure we'll come back again.
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Yoga E. W.
10.0
/10
Reviewed 74 week(s) ago
Excellent hotel service and friendly staff, definitely and will be always come back
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FM
Fauzan M.
9.7
/10
Reviewed 76 week(s) ago
Room is neat, not to mention it is spacious by design with super comfortable bed. The filtered tap water is a nice thing to have, and the shower has nice pressure and warmth. The rooftop pool is very comfortable with pool water that is gentle to the eyes and skin. The staffs are also so kind and accommodating. Very well worth it!
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MH
Muthiara H.
10.0
/10
Reviewed 81 week(s) ago
It's a great hotel to stay at singapore. So near from the Orchard Rd, just going down it's already at 313 Somerset. Easy to get food & for shopping around Orchard. About the room, I booked with panorama room, big room with extra bed & there's a sofa, and also comfy bathroom + bath tub (with city view🌃). Swimming pool with the MBS view, what a nice view! One of the best recommendation Hotel to stay if you wanna stay near the Orchard Rd.
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1 people find it helpful
Rt
Risa t.
9.7
/10
Reviewed 83 week(s) ago
Fun, spacious rooms and hotel staff are kind and friendly.
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DW
Duangporn W.
10.0
/10
Reviewed 83 week(s) ago
Good service and very convenience for shopping (:.
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Tanawan Wanitwisutchai
10.0
/10
Reviewed 83 week(s) ago
Good service and very convenience for shopping (:.
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MI
Mutiara I. D. H.
9.7
/10
Reviewed 86 week(s) ago
Best location, best ambience, worth for price.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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