Orchard Hotel Singapore

Hotels
Preferred Partner Plus
No. 5 in Luxury Hotel & Resort in Singapore
Sustainable Hotel
8.5
/10
Very Good
3,488 reviews

What Guests Say About Their Stay

Bedroom (26)
Distance To City Center (25)
Surroundings (25)
Staff Friendliness (23)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
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442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Orchard Hotel Singapore

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442 Orchard Road, Orchard, Singapore, 238879
Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

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Orchard Hotel Singapore Rates per Night

Orchard Hotel Singapore room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Orchard Hotel Singapore hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Orchard Hotel Singapore Location & Address

Orchard Hotel Singapore is located at 442 Orchard Road, Orchard, Singapore, 238879. It's situated in the Orchard area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Orchard Hotel Singapore from Airport

Looking for the best way to get from Changi Airport to Orchard Hotel Singapore? There are several options for your hotel transfer from the airport to hotel, depending on your budget and time constraints. Here's a breakdown to help you decide:
  • Taxi (most direct):

    Taxis are readily available at the airport and offer a direct route to the hotel. This is the fastest option, taking approximately 20-30 minutes, but also the most expensive.
  • Ride Hailing (convenient):

    Ride-hailing services like Traveloka offer a convenient and often slightly cheaper alternative to taxis. The travel time is similar to a taxi.
  • MRT (most affordable):

    Take the MRT from Changi Airport to Orchard Station. You'll need to transfer at Tanah Merah Station to the East-West Line, then again at City Hall Station to the North-South Line. From Orchard Station, it's a short walk to the hotel. This is the most affordable option but takes the longest, around 45-60 minutes.
  • Airport Shuttle (budget-friendly):

    Airport shuttles offer a shared transfer service to hotels in the city. This is a more budget-friendly option than a taxi, but the travel time can vary depending on the number of stops.

Tips:

For the most convenient route, especially if you have luggage, a taxi or ride-hailing service is recommended. If you're on a budget and don't mind a bit of travel time, the MRT is a great option.

Orchard Hotel Singapore Reviews & Summary

Want to know all about Orchard Hotel Singapore before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel consistently receives positive feedback for its excellent location, comfortable rooms, and attentive service. Guests love the hotel's proximity to Orchard Road's shopping and dining options. The spacious rooms and well-maintained facilities are also frequently praised. A standout feature is the hotel's swimming pool, which offers a relaxing escape from the city bustle. "I had a wonderful stay at Orchard Hotel Singapore. The staff were incredibly helpful, and the location was perfect for exploring Orchard Road. The room was clean and comfortable, and I especially enjoyed the pool area. Highly recommended!"

Orchard Hotel Singapore Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Orchard Hotel Singapore offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy rooms to luxurious suites, there's something for everyone.
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Premier Room:

    Slightly larger than the Deluxe Rooms, Premier Rooms offer enhanced amenities and a bathtub.
  • Grand Deluxe Room:

    These spacious rooms feature a separate seating area and offer panoramic views.
  • Executive Suite:

    Ideal for business travellers, the Executive Suites include a separate living area and access to the Executive Lounge.
  • Orchard Suite:

    The most luxurious option, the Orchard Suite offers a spacious living area, a dining area, and a luxurious bathroom with a bathtub and bidet.
Please note that Orchard Hotel Singapore is not a pet-friendly hotel.

Hotel Facilities in Orchard Hotel Singapore

Looking for a hotel with great hotel facilities? Orchard Hotel Singapore boasts a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, there's something for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay connected and productive at the business centre, offering a range of services.
  • Executive Lounge:

    Guests staying in Executive Rooms and Suites have access to the Executive Lounge, offering complimentary breakfast, evening cocktails, and canapés.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games. Open from 9:00 AM to 6:00 PM.
  • Spa:

    Indulge in a relaxing treatment at the hotel's spa. Additional fees apply.

Hotel Buffet or Restaurant/Cafe in Orchard Hotel Singapore

Craving a delicious meal at the hotel buffet or exploring the hotel restaurant scene? Orchard Hotel Singapore offers a variety of dining options to satisfy every palate. From international cuisine to local delights, you'll find something to tempt your taste buds.
  • Orchard Cafe:

    Enjoy a sumptuous hotel buffet breakfast, lunch, or dinner at Orchard Cafe. Prices start from SGD 45 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Hua Ting Restaurant:

    Indulge in authentic Cantonese cuisine at Hua Ting Restaurant. Signature dishes include Peking Duck and Dim Sum. Opening hours: 11:30 AM to 2:30 PM (lunch), 6:00 PM to 10:00 PM (dinner).
  • Bar Intermezzo:

    Relax and unwind with a refreshing cocktail or a light snack at Bar Intermezzo. Opening hours: 5:00 PM to 1:00 AM.

Orchard Hotel Singapore Airport pickups and How to Book

Need hotels with airport shuttle services? Orchard Hotel Singapore does not directly offer airport pick-up services. However, you can easily arrange a hotel to airport transfer through Traveloka. Simply book a ride-hailing service or airport transfer when you book your hotel.

Nearby MRT Station & Bus Stops

Convenient access to public transport is essential for exploring Singapore. Orchard Hotel Singapore is well-connected to the city's MRT network and bus routes. Here are some nearby MRT stations and bus stops:
  • Orchard MRT Station (North-South Line):

    Approximately 5-minute walk.
  • Somerset MRT Station (North-South Line):

    Approximately 10-minute walk.
  • Bus Stop B09038 (Orchard Hotel):

    Located right outside the hotel.
  • Bus Stop B09022 (Opposite Orchard Hotel):

    Located across the road from the hotel.
You can purchase a Singapore Tourist Pass for unlimited travel on public transport. These are available at Changi Airport and selected MRT stations. Alternatively, you can use a contactless credit card or purchase an EZ-Link card.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby? Orchard Hotel Singapore is ideally located for exploring some of Singapore's top attractions. Here are a few nearby sightseeing places that are perfect for families and kids:
  • Gardens by the Bay:

    A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Approximately 6 km from the hotel. Entry price: Varies depending on the attraction.
  • Singapore Zoo:

    Home to a wide variety of animals in naturalistic habitats. Approximately 20 km from the hotel. Entry price: SGD 48 for adults, SGD 33 for children.
  • National Museum of Singapore:

    Discover Singapore's rich history and culture at this fascinating museum. Approximately 4 km from the hotel. Entry price: SGD 15 for adults, SGD 10 for children.
  • Singapore Botanic Gardens:

    A UNESCO World Heritage Site, offering a tranquil escape from the city. Approximately 3 km from the hotel. Entry is free, but some attractions within the gardens may have an entry fee.
  • ArtScience Museum:

    An iconic museum exploring the intersection of art, science, culture, and technology. Approximately 5 km from the hotel. Entry price: Varies depending on the exhibition.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Orchard Hotel Singapore (Orchard)

Want to discover some nearby dining options and local food near Orchard Hotel Singapore? Orchard Road is a food lover's paradise, offering a wide range of cafes, restaurants, and local street food.

Cafes/Restaurants:

  • Wild Honey (Mandarin Gallery):

    Popular for its all-day breakfast menu and delicious coffee.
  • PS.Cafe (Palais Renaissance):

    A stylish cafe serving a range of Western dishes and decadent desserts.
  • Din Tai Fung (Paragon Shopping Centre):

    Famous for its soup dumplings and other Taiwanese specialties.

Local Street Food:

  • Hainanese Chicken Rice:

    A classic Singaporean dish of poached chicken and fragrant rice.
  • Laksa:

    A spicy coconut curry noodle soup.
  • Char Kway Teow:

    Stir-fried noodles with cockles, Chinese sausage, and vegetables.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Kaya Toast:

    Toasted bread with coconut jam and butter, a popular breakfast item.

Shopping places near Orchard Hotel Singapore (Orchard)

Looking for some nearby shopping options? Orchard Road is a shopper's paradise, offering a wide range of malls and department stores. Here are a few places to indulge in some retail therapy:
  • Orchard Road:

    A world-renowned shopping street with a vast array of luxury boutiques, department stores, and flagship stores.
  • ION Orchard:

    A modern shopping mall with a mix of high-end and mid-range brands.
  • Paragon Shopping Centre:

    A luxury shopping mall with designer boutiques and upscale restaurants.

Other Places to Stay Near Orchard Hotel Singapore

Need to explore other affordable hotels nearby? Orchard Road offers a wide range of accommodation options to suit different budgets and preferences. Here are a few alternative hotels in the area:

Luxury/5–6 star hotels nearby:

  • Shangri-La Hotel, Singapore:

    A luxurious hotel with lush gardens and world-class amenities.
  • The St. Regis Singapore:

    An elegant hotel with impeccable service and sophisticated décor.
  • Four Seasons Hotel Singapore:

    A stylish hotel with a rooftop pool and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-star hotels nearby:

  • York Hotel:

    A comfortable hotel with a convenient location and a range of facilities.
  • Holiday Inn Singapore Orchard City Centre:

    A modern hotel with a rooftop pool and a variety of dining options.
  • Hotel Grand Central:

    A well-located hotel with comfortable rooms and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

Three-star hotels nearby:

  • Hotel Boss:

    A budget-friendly hotel with a rooftop pool and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Ready to book your stay at Orchard Hotel Singapore? With its prime location, comfortable rooms, and excellent facilities, it's the perfect base for exploring all that Singapore has to offer. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. book cheap hotels in Singapore cheap hotels nearby

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Orchard Hotel Singapore

Is Orchard Hotel Singapore parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Orchard Hotel Singapore is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on rates and availability for both hotel parking and valet parking.
Does Orchard Hotel Singapore offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Orchard Hotel Singapore. Unfortunately, Orchard Hotel Singapore is a non-smoking hotel. They do not offer hotel smoking rooms or designated smoking areas for guests. For specific details on their policy, it's best to contact the hotel directly.
Does Orchard Hotel Singapore offer free hotel Wi-Fi for guests during their stay?
Yes, Orchard Hotel Singapore provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with your hotel wifi access.
Where is the nearest MRT station or bus stops nearby Orchard Hotel Singapore? What are the top visitor attractions near the hotel?
The nearest MRT station to Orchard Hotel Singapore is Orchard station, a very convenient nearby MRT station on the North-South line. Several bus stops are also located very close by. For visitor attractions, you'll find yourself within easy reach of many top things to do nearby, including the iconic Orchard Road shopping belt, the National Museum of Singapore, and the Singapore Botanic Gardens.
Is Orchard Hotel Singapore a pet friendly hotel?
I'm afraid Orchard Hotel Singapore isn't advertised as a pet-friendly hotel. Their policy doesn't explicitly allow pets, so it's best to contact them directly to confirm or explore alternative animal-friendly hotels in the area if you're travelling with your pet. Many other hotels offer pet-friendly accommodation, so you'll likely find a suitable option.
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More Reviews from Other Guests in Orchard Hotel Singapore

Traveloka (3,488)
Other sources (928)
8.5
Very Good
From 3,488 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
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Staff Friendliness (20)
Surroundings (18)
Distance to City Center (17)
Bedroom (17)
Hotel Area (17)
Room Space (16)
Bathroom (16)
Accessibility (14)
Family Friendly (13)
Check-in/out Time (13)
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Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
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40
Customer reviews
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
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L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff was very friendly and accommodating.
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I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 17 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 23 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
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Leisure
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8.5
/10
Reviewed 24 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
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Leisure
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10.0
/10
Reviewed 24 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
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8.5
/10
Reviewed 24 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
T***g
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5.0
/10
Reviewed 24 week(s) ago
Worst hotel experience ever everything is dirty, there is no water or anything in the room, bed sheet is dirty, bathtub is dirty, disgusting, avoid at all cost this is not a 5 star hotel
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear T**g, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. We take all guest reviews seriously, and we appreciate your honesty in bringing these issues to our attention. We understand that your experience fell short of your expectations, and we truly regret any inconvenience caused. We would like to assure you that your concerns have been noted and shared with the relevant departments for immediate attention and improvement. We are committed to providing exceptional service and a comfortable stay for all our guests, and we deeply apologize for any lapse in meeting those standards. We value your patronage and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Exterior 4 Orchard Hotel Singapore

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