Royal Plaza on Scotts

Hotels
8.8
/10
Very Good
3,232 reviews

What Guests Say About Their Stay

Staff Friendliness (47)
Distance To City Center (46)
Room Space (42)
Bedroom (41)
Hartono Hartono
10.0
/ 10
I had the most pleasant stay here. I want to invite my family to stay here while they're coming to Singapore. The single bed is big enough for me and my baby. The breakfast also delicious. it is really awesome
Fuji T.
10.0
/ 10
The location was great! Very near to the famous Orchard Road and MRT Station. The room so great, clean linens, free mini bar and they refill everyday. The staff also so nice and helpful. I really enjoy my stay at this hotel. Very recommended.
Olivia C.
9.1
/ 10
The hotel was nice and have spacious big room, complimentary mineral water and other drinks in refrigerator. Strategic location and easily to go around orchard
Oktavia
10.0
/ 10
I had pleasant stay here. The room is big and the breakfast is awesome! And there's bus stop in front of the hotel, very convenient!
Olivia m. s.
9.7
/ 10
Have a large room, great benefits (because of the discount for shopping 😍 with just showing the room key), near to shopping center and MRT, and friendly reception.
In the Area
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25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Plaza on Scotts

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25 Scotts Road, Orchard, Singapore, 228220
Lobby Royal Plaza on Scotts
Exterior 2 Royal Plaza on Scotts

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Royal Plaza on Scotts

Hotel Overview

Introduction to Royal Plaza on Scotts

Royal Plaza on Scotts is a five-star hotel located on Orchard Road, Singapore’s premier shopping and business hub. It offers various room types, including Deluxe and Executive Suites, equipped with air conditioning, free Wi-Fi, and flat-screen TVs. Some rooms come with complimentary breakfast, including vegetarian and halal options.

The hotel's Carousel Restaurant is renowned for its award-winning buffet featuring Asian, Mediterranean, and international cuisine, and has been named Singapore's Best Buffet Restaurant for seven consecutive years.

Location of Royal Plaza on Scotts

Address: 25 Scotts Road, Orchard, Singapore, 228220

Royal Plaza on Scotts is ideally situated in the heart of Orchard Road, providing easy access to public transport and major attractions.

Room Options and Pricing

Royal Plaza on Scotts offers a range of rooms and suites. Deluxe and Deluxe Plus rooms measure 32 m² and feature rain showers, 40-inch TVs, free Wi-Fi, and work desks. Premier Rooms add bathtubs and co-working space access, while the 64 m² Executive Suite includes a Super King bed, bathtub, and coffee machine. The 96 m² Corporate Suite also offers similar luxury with access to co-working spaces.

What is the Price Range for Rooms at Royal Plaza on Scotts?

Room prices vary depending on the type and booking time. Deluxe Rooms range from SGD 300 to 350 per night, Premier Rooms from SGD 350 to 400, Executive Suites from SGD 550 to 600, and Corporate Suites from SGD 800 to 900. Prices may fluctuate with promotions or additional services like breakfast.

Are there Special Offers or Packages Available at Royal Plaza on Scotts?

Royal Plaza on Scotts frequently provides discounts and special packages through booking platforms like Traveloka, offering up to 30%-50% off depending on the booking period. Some offers may include free breakfast or access to additional facilities. For the latest promotions, guests are encouraged to check Traveloka or the hotel's official website.

Amenities and Services

What Amenities Does Royal Plaza on Scotts Offer?

Royal Plaza on Scotts offers a range of facilities for guests' comfort, including air-conditioned rooms and suites, free Wi-Fi, flat-screen TVs, safes, and work desks. The hotel also features Carousel Restaurant, famous for its halal buffet offering Asian, Mediterranean, and international dishes. 

Recreational facilities include a fitness centre and an outdoor swimming pool. For business travellers, there are meeting rooms and a dedicated co-working space for guests staying in Premier rooms or suites. Additional services include a 24-hour reception, room service, laundry, and secure parking.

Dining Options at Royal Plaza on Scotts 

Royal Plaza on Scotts offers a variety of dining experiences, with the Carousel Buffet Restaurant being the main attraction, serving international dishes such as Mediterranean, Asian, Japanese, and French cuisine, along with a fresh seafood station. The restaurant is halal-certified by the Islamic Religious Council of Singapore (MUIS). In addition to Carousel, guests can enjoy room service with a varied menu from the hotel’s kitchen. 

There are also nearby restaurant options, including Gyu San Japanese Restaurant & Izakaya located 0.7 km away, Josh’s Grill around 0.7 km, and The Mediterranean Deli Turk located 1 km away, all offering different types of cuisine to cater to guests’ tastes.

Does Royal Plaza on Scotts Offer Any Unique or Luxury Services? 

Royal Plaza on Scotts provides a range of luxurious and unique services to enhance guests’ experiences. Guests staying in Premier Rooms and Suites can enjoy an exclusive co-working space with city views and artisanal coffee. The halal-certified Carousel Restaurant offers a wide variety of international cuisine, making it one of the few hotels in Singapore with halal dining options. Other facilities include special wedding packages, a swimming pool, a fitness centre, personal concierge services, 24-hour medical assistance, and prayer rooms (surau) for Muslim guests. These services are designed to provide comfort and luxury for every guest, whether they are travelling for business or leisure.

Location and Nearby Attractions

Major Landmarks Near Royal Plaza on Scotts

  • Orchard MRT Station

    : A major transport hub connecting various parts of Singapore, making it easy for guests to explore the city.
  • Mohan’s Custom Tailors

    : A renowned tailor shop offering bespoke clothing such as custom-made suits and handcrafted garments.
  • Rachel P Jewels

    : A boutique jewellery store showcasing unique collections crafted by local artisans.
  • Emerald Hill

    : A historic area with beautifully restored shophouses, now home to trendy bars, restaurants, and boutiques.
  • Gyu San Japanese Restaurant & Izakaya

    : A Japanese restaurant offering a unique blend of Japanese cuisine with Western influences.

What Are the Transportation Options to Royal Plaza on Scotts?

Located at 25 Scotts Road, Orchard, Singapore, Royal Plaza on Scotts offers various convenient transport options for guests. It’s just a 3-minute walk from Orchard MRT Station, providing easy access to all parts of the city via the efficient MRT network. Additionally, there are bus stops nearby, making it easy for guests to travel to popular attractions in Singapore. Taxis and ride-hailing services like Grab are also readily available for direct pick-up from the hotel. Being in the heart of Orchard Road, many shopping centres and restaurants are within walking distance.

How Far is Royal Plaza on Scotts from the Airport or Train Station?

Royal Plaza on Scotts has easy transport access to key locations. Changi Airport is approximately 18 km away and can be reached in about 20 minutes by car. Seletar Airport is around 13 km away, requiring about a 25-minute drive. Orchard MRT Station is just a 3-minute walk away, providing easy access to the rest of Singapore. This strategic location makes the hotel an ideal base for exploring the city.

Guest Experience

How is the Overall Guest Experience at Royal Plaza on Scotts?

Royal Plaza on Scotts has received a rating of 8.8 from over 3,100 reviews on Traveloka. Guests have praised its strategic location near Orchard Road and Orchard MRT, clean and comfortable rooms, and friendly staff. Some reviews also highlight the hotel’s amenities, such as the free minibar, delicious breakfast, and prompt service. Many guests recommend the hotel for families and Muslim travellers due to the halal-certified restaurant. Its proximity to shopping centres makes it a popular choice for tourists.

Is Royal Plaza on Scotts Suitable for Families?

Royal Plaza on Scotts is family-friendly, offering spacious rooms and baby playpens. The Carousel Restaurant serves a halal-certified buffet with a wide variety of options suitable for all family members. There is a swimming pool and fitness centre for recreation, and its prime location on Orchard Road offers easy access to various attractions and shopping malls. Security is prioritised with controlled room access and 24-hour security staff, ensuring peace of mind for families.

Is Royal Plaza on Scotts Pet-Friendly?

Unfortunately, Royal Plaza on Scotts is not pet-friendly. The hotel does not allow pets within its premises to ensure the comfort of all guests. Travellers with pets are advised to seek alternative accommodation that caters to guests with animals.

Accessibility

Is Royal Plaza on Scotts Wheelchair Accessible?

Yes, Royal Plaza on Scotts is wheelchair-friendly. Facilities like the Carousel restaurant have wide paths and accessible toilets for ease of access. The hotel is designed to ensure wheelchair users can move around comfortably, including accessible entrances and pathways. Other amenities such as the swimming pool and fitness centre are also available for guests with mobility needs. Overall, the hotel strives to create an inclusive and welcoming environment for all guests.

What Accessible Features Does Royal Plaza on Scotts Have?

The hotel is designed with wheelchair accessibility in mind, offering accessible entrances and pathways throughout the property to ensure guests can move around with ease.

Nearby Dining Options

Restaurants or Cafés Near Royal Plaza on Scotts

  • La Tapería

    : 1 Scotts Road, #02-10/11, Shaw Centre, Singapore 228208.
  • Mui Kee Orchard

    : 1 Scotts Road, #03-09/10/11, Shaw Centre, Singapore 228208.
  • The Mediterranean Deli Turk

    : 14 Scotts Road, #01-17/18/19, Singapore 228213.
  • Bistro Du Vin

    : 1 Scotts Road, #01-14, Shaw Centre, Singapore 228208.
  • Shabu Jin

    : 1 Scotts Road, #01-15, Shaw Centre, Singapore 228208.

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Royal Plaza on Scotts?

Guests at Royal Plaza on Scotts can enjoy a variety of activities showcasing Singapore’s culture and entertainment. Just steps from the hotel, Orchard Road offers renowned shopping centres like ION Orchard and Ngee Ann City. Guests can also visit the Singapore Botanic Gardens, famous for the National Orchid Garden, or explore the historic Emerald Hill. Cultural options include the National Museum of Singapore and the National Gallery Singapore, while culinary experiences abound around the hotel, offering both local and international cuisines.

Are There Any Popular Events or Festivals Near Royal Plaza on Scotts?

Singapore hosts a variety of events and festivals throughout the year around Orchard, close to Royal Plaza on Scotts. Some popular ones include the Singapore Food Festival in July, Orchard Road Christmas Light-Up from November to January, and Chinese New Year celebrations at the beginning of the year. Other events like the Great Singapore Sale take place from June to August, and Singapore’s National Day is celebrated on 9th August. For up-to-date information, guests can check the local event calendar or inquire at the hotel concierge desk.

Hidden Gems Near Royal Plaza on Scotts

  • Emerald Hill

    : Just a few steps from the hotel, this is a historic area near the hotel with beautifully restored Peranakan shophouses, filled with trendy bars and cafés.
  • National Museum of Singapore

    : Located 1.5 km from the hotel, showcasing Singapore’s history and culture with stunning colonial architecture.
  • Singapore Botanic Gardens

    : About 2 km from the hotel, this UNESCO World Heritage site is known for its National Orchid Garden.
  • Mohan’s Custom Tailors

    : 0.08 miles from the hotel, offering high-quality custom tailoring services.
  • Rachel P Jewels

    : 0.2 miles from the hotel, a jewellery boutique with unique designs by local artisans.

Best Local Experiences Near Royal Plaza on Scotts

Near Royal Plaza on Scotts, guests can enjoy shopping on Orchard Road, visit the UNESCO-listed Singapore Botanic Gardens, or explore Emerald Hill with its Peranakan houses and unique cafés. Museums like the National Museum of Singapore offer cultural experiences, while the surrounding area provides a range of local culinary options, from hawker centres to fine dining restaurants.

Where to Shop Near Royal Plaza on Scotts?

  • FAR EAST PLAZA

    : 14 Scotts Rd, #02-58 Singapore Far East Plaza, Singapore 228213
  • Shaw Centre

    : 1 Scotts Rd, Singapore 228208
  • TANGS Plaza

    : 310 Orchard Rd, Tang Plaza, Singapore 238864
  • ION Orchard

    : 2 Orchard Turn, Singapore 238801
  • Wheelock Place

    : 501 Orchard Rd, Singapore 238880

Best Times to Visit

What Are the Best Times to Stay at Royal Plaza on Scotts to Avoid Crowds?

To avoid crowds at Royal Plaza on Scotts, it is recommended to stay between Tuesday and Thursday, as weekends and Mondays tend to be busier with business travellers and local tourists. It’s best to avoid the school holiday periods in June and September, as well as major holidays like Chinese New Year and Christmas. Additionally, major events like the Singapore Food Festival and Orchard Road Christmas Light-Up also draw larger crowds. Booking in advance is highly recommended to ensure room availability.

Booking Information

How to Book a Room at Royal Plaza on Scotts Online?

To book a room at Royal Plaza on Scotts online, visit the hotel’s official website or booking platforms such as Traveloka. Select your stay dates, choose the room type, provide guest details, and complete the payment to finalise your booking.

Also, you can check other hotel near Royal Plaza on Scotts like Goodwood Park Hotel

Grand Hyatt Singapore, and York Hotel

Popular areas to stay at Singapore, Marina Bay, Orchard Road, Clarke Quay, Chinatown, Little India

Hotels near popular landmark in Orchard, Orchard Hotel Singapore, YOTEL Singapore Orchard Road, Hilton Singapore Orchard

To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights, and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in Royal Plaza on Scotts

Bar, Cafe and Lounge Royal Plaza on Scotts
Bar, Cafe and Lounge
Swimming Pool Royal Plaza on Scotts
Swimming Pool
Lobby Royal Plaza on Scotts
Lobby
Exterior Royal Plaza on Scotts
Exterior
Bedroom Royal Plaza on Scotts
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Food and Drinks

  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch

Transportation

  • Parking with surcharge
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Royal Plaza on Scotts

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Royal Plaza on Scotts
507
Number of floors in Royal Plaza on Scotts
15
Another facilities in Royal Plaza on Scotts
Bellhop, Concierge, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Plaza on Scotts

Is Royal Plaza on Scotts parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Royal Plaza on Scotts is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.
Does Royal Plaza on Scotts offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Royal Plaza on Scotts. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They'll be able to provide the most up-to-date and accurate information about their smoking policy.
Does Royal Plaza on Scotts offer free hotel Wi-Fi for guests during their stay?
Yes, Royal Plaza on Scotts provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Royal Plaza on Scotts? What are the top visitor attractions near the hotel?
The nearest MRT station to Royal Plaza on Scotts is Orchard, easily accessible on foot. Several bus stops are also located nearby. For visitor attractions, you'll find Orchard Road's shopping and dining just steps away, along with the National Museum of Singapore and the Singapore Botanic Gardens a short taxi or bus ride distant. Plenty of things to do nearby!
Is Royal Plaza on Scotts a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of hotels like the Royal Plaza on Scotts. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Royal Plaza on Scotts

Traveloka (3,232)
Other sources (931)
8.8
Very Good
From 3,232 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts
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Distance to City Center (22)
Staff Friendliness (21)
Bedroom (20)
Surroundings (19)
Accessibility (18)
Room Space (18)
Ambiance (15)
Hotel Area (15)
Bathroom (12)
Family Friendly (9)
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Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
This hotel is very comfortable, strategic in the middle of the city, close to everywhere, the service is very good and friendly
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Accommodation's Reply
18 Jun 2025
Dear Guest, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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Dwi N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Nice place, comfort, and near to Orchard area.
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Accommodation's Reply
18 Jun 2025
Dear Dwi N.H, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
nabiilah n. t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
This hotel was very nostalgic to me. Because i used to stay here with my late grandma in this hotel when i was a kid. After years, I booked this hotel because my auntie & my cousin also stayed in this hotel at level 14. Upon check in I asked to get a room on the same level as them, they said i cannot bcs level 14 is not for the room i booked. I said okay, they gave me a room a level below which was room 1308. At 2:30 am, i was laying down on the bed while playing with my phone suddenly, the lights in the bathroom and in front of it kept on turning off and on like someone was playing with the lights. After several times I called the reception and they offer me to send a technician at 3 in the morning. I said I dont want, so the solution they gave is only allowing my cousins to get to my floor with their access. Afterwards, it still happen three times at 5 am ish. My cousin who was sleeping was awake bcs of it bcs it was very disturbing. Next morning they offer us a breakfast an hour before the breakfast ended (which we didnt go) and also two airport transfer.
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Accommodation's Reply
29 May 2025
Dear Ms. Nabiilah, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We are sorry to learn that parts of your stay were less ideal than expected. We truly appreciate your feedback and hope to welcome you back to create a better experience for you! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Grant W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My parent got the wrong when they checked in, however after a complaint the hotel moved them to the actual room type that was booked orginally. They have always been staying at the hotel for years. Good to know the hotel kept their standard.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice, stayed there with my kids for 2 days. Very comfortable. Near to MRT and the shopping district.
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Accommodation's Reply
12 May 2025
Dera A***a, Thank you for sharing your wonderful feedback! We're so glad to hear that you and your kids had a comfortable stay with us and enjoyed our convenient location near the MRT and shopping district. We hope to welcome you and your family back again soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location and close to food court 👍
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Accommodation's Reply
12 May 2025
Dear H***y, Thank you for your feedback! We're delighted to hear you enjoyed our strategic location and proximity to the food court. We hope to welcome you back for another great stay soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Sangeeta W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The reception/staff were very friendly and gracious. The breakfast spread was good.
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Accommodation's Reply
12 May 2025
Dear Sangeeta W., Thank you for your kind words! We’re so pleased to hear that you found our staff friendly and gracious, and that you enjoyed the breakfast spread. Your feedback means a lot to us, and we look forward to welcoming you back soon! Warm regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.
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Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I was very impressed with the friendliness of the staff named Mariz because I was given a large double room, thank you.
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Accommodation's Reply
06 Apr 2025
Dear L***e, I’m so glad to hear you had a positive experience! It sounds like Mariz really made a difference during your stay. I’ll be sure to pass along your kind words, and I know they’ll appreciate it! If there’s anything else you’d like to share or ask about your visit, please feel free to reach out. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
V***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
I always stayed here whenever I came to Singapore.
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Accommodation's Reply
06 Apr 2025
Dear V***y, Thank you for sharing that! We’re delighted to be your preferred choice whenever you visit Singapore. It’s always a pleasure to welcome you back. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Anton K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Pillows were really hard and uncomfortable. No face towels were provided.
1 people find it helpful
Accommodation's Reply
06 Apr 2025
Dear Mr. Anton K. Thank you for your feedback. I’m sorry to hear that the pillows were uncomfortable and that you didn’t receive face towels. Please know that we strive to ensure a comfortable stay for all our guests, and I appreciate you bringing this to our attention. We do offer pillow options upon request, and I’ll make sure our team is aware of your comments so we can improve the experience for future stays. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
m***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
This is my first time staying at this hotel, I'll definitely come back again. Very strategic location, close to Tang's, Ion, Wheel Lock etc. The room is also comfortable.
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Accommodation's Reply
06 Apr 2025
Dear m***a, Thank you for sharing your experience! We’re thrilled to hear that you had such a positive first stay with us and that you enjoyed our strategic location. It’s great to know that you found the room comfortable as well. We look forward to welcoming you back on your next visit! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Everything good. This is my second time staying at Royal Plaza on Scotts. Will recommend this hotel.
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Accommodation's Reply
21 Mar 2025
Dear M***l, Thank you for your kind words and for choosing to stay with us again at Royal Plaza on Scotts! We truly appreciate your loyalty and are thrilled to hear that you had another great experience. Your recommendation means the world to us, and we’re so glad that our service, convenience, and breakfast selection made your stay enjoyable. We can’t wait to welcome you back for your next visit! If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
nice service customer, good lokasi and clean room 👍
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Accommodation's Reply
08 Mar 2025
Dear R***i, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the service, location, and cleanliness of the room. It's always a pleasure to know that our efforts made your stay comfortable. We hope to welcome you again soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Mahwan A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Best hospitality. We always feel at home.
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Accommodation's Reply
08 Mar 2025
Dear Mahwan A., Thank you so much for your kind words! We're thrilled to hear that you feel at home with us. Providing the best hospitality is our top priority, and it's wonderful to know that we've succeeded in making your experience enjoyable. We look forward to welcoming you again soon. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
chang s. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
strategic location, comfortable, clean, very good
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1 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Chang S. S., Thank you so much for your positive feedback! We're delighted to hear that you found our location strategic, and that the comfort and cleanliness of our property met your expectations. We strive to provide the best experience for our guests, and it’s great to know we succeeded. We look forward to welcoming you again soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Irma M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
My Favourite hotel when I stay in Singapore
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Accommodation's Reply
17 Feb 2025
Dear Irma M. S., Thank you so much for your kind words! We’re thrilled to be your favorite hotel when you stay in Singapore. It’s always a pleasure to welcome you, and we’re so glad to know that you enjoy your time with us. We look forward to making your next stay just as special and memorable! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
N***y
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Another time and opportunity will come back here and stay at this hotel again 🙏🏻👍🏻
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Accommodation's Reply
07 Feb 2025
Dear N***y, We’re so glad to hear that you’re looking forward to returning! It will be our pleasure to welcome you back whenever the opportunity arises. We’re committed to providing you with another memorable experience and ensuring your stay is just as perfect as the last. See you next time, and thank you once again for choosing us! Safe travels! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
febriandi
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8.8
/10
Reviewed 20 week(s) ago
Pleasant with a very strategic location
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Accommodation's Reply
02 Feb 2025
Dear Febriandi, Thank you for sharing your feedback! We’re so glad to hear that you had a pleasant stay and appreciated our strategic location. We strive to offer convenience and comfort, and it’s great to know it made your visit even better. We hope to welcome you back soon for another great experience! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Putri m.
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
This hotel is one of the most favorite hotel to stay for my family since 15 years ago. The staffs are so friendly and helpful, the location is closed to orchard road, and also the foods are so yummy.
1 people find it helpful
Accommodation's Reply
25 Jan 2025
Dear Putri M., Thank you so much for your heartwarming feedback! We’re truly honored to have been your family’s go-to hotel for the past 15 years. It’s wonderful to hear that our staff, location, and food continue to make your stays special. We deeply appreciate your loyalty and look forward to welcoming you and your family back for many more enjoyable visits! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
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