Hotel Luze El Villa

Nice staff , flexible food options, clean room with all you need. Parking good, location perfect for travelling onwards.

excellent eggs and good variety of pastry

Room was clean , bedding lovely and fresh also towels . Was pet friendly . If there is one criticism would be there was no tea bags or coffee provided . All there was 3 packets with menthol & something else in two little packets .

Tremendo olor a desagüe en la hb.

All good as usual, restaurants good,no problem at all and only 2 hours from bilbao

We as a family of 5 (2 adults and 3 children) had booked a family room, check in was fine, we went up to the room and on first glance what a perfect space for what we needed! My husband did go and ask for 2 additional pillows to be told that they didn’t have any spare?! A hotel - with no spare pillows… husband came back and we then realised the room was infested with ants! They were EVERYWHERE! My husband went down to reception and the lady came up with some insect spray - I asked if we could move rooms and was told no - the other family room was booked up. The lady sprayed the room vigorously and then opened the big window to let the fumes out, we got told that we needed to sit there with the window wide open and therefore curtains for at least half an hour for the fumes to escape - my 3 children were coughing, at gone 9pm they were very tired after a day of travelling and were desperate to sleep but instead we had to sit there with the heat and sun blaring in. My husband went back down to reception to ask what could be done as we weren’t happy about the fact there were literally ants everywhere! Got told there is nothing they can do, they can offer a complimentary breakfast - had we have wanted breakfast then we would have booked - so we turned this down. We asked for a partial refund and got told no. Hotels.com called and spoke to them and nothing! Got given an email - no reply! They literally didn’t care. Aircon barely worked. Woke up to dead bugs in the bath! Not nice.

Very nice hotel with good Choice of food on the dining room

Un bon accueil dans un hôtel au top. Personnel sympathique et attentif. Chambres confortables, et spacieuses. Prix très corrects, pas excessif. Repas buffet bon et peu coûteux. Il ne manque qu'une piscine pour que ce soit totalement parfait

Como siempre muy a gusto

Accueil très agréable. Tous c'est bien passé

Nous avons globalement passé un très bon séjour de 3 nuits à l’hôtel Luze el Villa. Les chambres sont joliment décorées, la salle de bain moderne. La cafétéria et le restaurant sont très bien (formule à volonté à 17,90 euros en semaine). Certes, l’hôtel se situe en bordure d’une voie rapide mais nous n’avons pas été importunés par le bruit. Seul petit bémol : une fête de mariage à l’arrière de l’hôtel avec des invités qui ont discuté jusqu’à très tard dans la nuit sous nos fenêtres.

esperienza buona, cameriere della colazione sgarbate, ma al bar e reception gentilissime. camere sopra la caffetteria rumorose. posto un pò isolato

nous avons passé une nuit à cet hôtel très propre, bien accueilli , le buffet bien , vous pouvez y aller vous serez satisfaits

Hotel, staff & food very good but disabled room let the experience down

Nous avons passé un bon séjour dans cet hôtel. Le personnel est serviable et très agréable. Chambre propre Couloir à restaurer Formule self au restaurant avec beaucoup de choix

Excellent food, great staff, only complaint is that we booked 3 rooms with three single beds and got two single beds which meant we had to sleep next to each other, but it wasn’t really a problem

Good spot to r

Just what we needed after a long day travelling. Our dogs were welcome.

Lovely experience. Everything you need.

Parfait un sejour en famille