Madrid Marriott Hotel Princesa Plaza

Hotels
8.9
/10
Exceptional
1,385 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
I was given a room on the 14th floor (actually the13th Marriott must internationalize that stupid American superstition!). View was priceless room was spacious. Great value for the price.

Lucy

10.0
/ 10
Excelente servcio del personal y del hotel. Lo único para mejorar seria que las regaderas tubieran puerta para que el agua no salga ya que el piso de la regadera no tiene declive hacia el desagüe. Esperamos regresar pronto!

Ji

10.0
/ 10
Everything was great. The service , cleanliness and the location wear prefect for walking. It was also safe and quiet at night . Which was great. 👍👍👍
In the Area
See Map
Calle de Serrano Jover 3, Madrid, Community of Madrid, Spain, 28015

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hotel Princesa Plaza Madrid Madrid Marriott Hotel Princesa Plaza is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Madrid Marriott Hotel Princesa Plaza

Calle de Serrano Jover 3, Madrid, Community of Madrid, Spain, 28015
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Discover More About Madrid Marriott Hotel Princesa Plaza

General


In Madrid (Madrid Centro)

Location


Located in Madrid (Madrid Centro), Madrid Marriott Hotel Princesa Plaza is a 3-minute walk from Comillas Pontifical University and 6 minutes by foot from Liria Palace. This hotel is 0.5 mi (0.9 km) from Gran Via and 0.5 mi (0.9 km) from Parque del Oeste.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Calle de la Princesa - 0.1 km / 0.1 mi
Plaza de España - Princesa - 0.2 km / 0.1 mi
Comillas Pontifical University - 0.3 km / 0.2 mi
Liria Palace - 0.5 km / 0.3 mi
ABC Museum of Drawing and Illustration - 0.6 km / 0.4 mi
Contemporary Art Museum - 0.7 km / 0.4 mi
Cuartel del Conde-Duque - 0.7 km / 0.4 mi
Parque del Oeste - 0.7 km / 0.4 mi
Gran Via - 0.8 km / 0.5 mi
Temple of Debod - 0.9 km / 0.6 mi
Lope de Vega Theatre - 1.1 km / 0.7 mi
Teatro La Strada Gran Via - 1.2 km / 0.8 mi
Plaza de Oriente - 1.3 km / 0.8 mi
Hospital Universitario Fundacion Jimenez Diaz - 1.4 km / 0.9 mi
Preciados Street - 1.4 km / 0.9 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.1 km / 9.4 mi

Facilities


Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, wedding services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy Spanish cuisine at Coffee Shop, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 423 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Madrid Marriott Hotel Princesa Plaza

Bar, Cafe and Lounge Madrid Marriott Hotel Princesa Plaza
Bar, Cafe and Lounge
Fitness Center Madrid Marriott Hotel Princesa Plaza
Fitness Center
Functional Hall Madrid Marriott Hotel Princesa Plaza
Functional Hall
Lobby Madrid Marriott Hotel Princesa Plaza
Lobby
Accommodation Services Madrid Marriott Hotel Princesa Plaza
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Things to Do

  • Shops
  • TV lounge
  • Shops
  • Sauna

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Nearby Facilities

  • Grocery
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Madrid Marriott Hotel Princesa Plaza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Madrid Marriott Hotel Princesa Plaza
423
Number of floors in Madrid Marriott Hotel Princesa Plaza
14
Another facilities in Madrid Marriott Hotel Princesa Plaza
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Madrid Marriott Hotel Princesa Plaza

What are available facilities at Madrid Marriott Hotel Princesa Plaza?
There are top facilites at Madrid Marriott Hotel Princesa Plaza such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Madrid Marriott Hotel Princesa Plaza?
The standard check-in time at Madrid Marriott Hotel Princesa Plaza is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Madrid Marriott Hotel Princesa Plaza provide breakfast?
Yes, Madrid Marriott Hotel Princesa Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Madrid Marriott Hotel Princesa Plaza
Madrid Marriott Hotel Princesa Plaza has a 4.0-star rating.
How many floors does Madrid Marriott Hotel Princesa Plaza have?
Madrid Marriott Hotel Princesa Plaza has 14.
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More Reviews from Other Guests in Madrid Marriott Hotel Princesa Plaza

9.0
Exceptional
From 1,382 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Madrid Marriott Hotel Princesa Plaza

Number of reviews per page
20
40
Top reviews
Carrie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, clean rooms. Perfect stay
María
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was amazing, we had a great time in Madrid
Federico
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

light at shower turned off while showering and shower flooded the bathroom and room entrance, staff treated us as if all was our fault - subpar experience
laurie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. Beautiful property and lovely rooms.
Khushal
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and staff
Lana
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful throughout our stay. We enjoyed the hotel.
ALVARO
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Estuve hospedado 1 semana. Pésimo servicio al cliente. El personal no atiende a los clientes como se debe. Tuve unos cargos por unos desayunos que no consumí y quedaron de arreglar la situación, sin embargo nunca lo hicieron. Hablé en persona y directo con una “Manager” y quedó de resolver, son embargo no hizo nada. Hice el check out y el personal simplemente no atendió la situación. Al llamar por teléfono me indicaron que no tenían tiempo para atenderme. PÉSIMA ATENCIÓN. NO PODRÍA SER PEOR.
Read More
Ileana
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property, location and service!!
Chorong
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect and good location
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was given a room on the 14th floor (actually the13th Marriott must internationalize that stupid American superstition!). View was priceless room was spacious. Great value for the price.
Lucy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente servcio del personal y del hotel. Lo único para mejorar seria que las regaderas tubieran puerta para que el agua no salga ya que el piso de la regadera no tiene declive hacia el desagüe. Esperamos regresar pronto!
Lucija
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All great
Ji
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great. The service , cleanliness and the location wear prefect for walking. It was also safe and quiet at night . Which was great. 👍👍👍
Jorge
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

El hotel es absolutamente perfecto, el equipo es muy atento y servicial. Además, las instalaciones son excelentes, la cama y la ducha son estupendas, el desayuno es espectacular y en todo momento están a disposición de los huéspedes. La ubicación también es excelente, está cerca de todo: tiendas, supermercados, y además hay metro y autobuses justo al lado, lo que facilita mucho la movilidad. Es perfecto. Lo recomiendo totalmente y volveré siempre. Grafias por todo
Read More
Piotr
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lack of cooperation. I tried for three days before arrival to change my room from February 12-15, 2026, to March 12-15, 2026. Unfortunately, despite dozens of emails and a dozen or so phone calls, the pretense that it was from hotels.com was abhorrent. I lost 1,600 euros because no one was interested in changing my stay date. I was cheated by hotels.com. I've been a loyal customer for over 15 years. I will never book through hotels.com again. Piotr
Read More
yolanda
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes
Quynh N
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location and staff were great
Alfredo
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

exelente
Lynne Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was perfect, from the check in to check out. Location perfect for sightseeing. Room was spotless and a very comfortable bed. Highly recommendable.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Madrid Marriott Hotel Princesa Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,382 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Madrid Marriott Hotel Princesa Plaza

Number of reviews per page
20
40
Top reviews
Carrie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, clean rooms. Perfect stay
María
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was amazing, we had a great time in Madrid
Federico
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

light at shower turned off while showering and shower flooded the bathroom and room entrance, staff treated us as if all was our fault - subpar experience
laurie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. Beautiful property and lovely rooms.
Khushal
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and staff
Lana
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful throughout our stay. We enjoyed the hotel.
ALVARO
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Estuve hospedado 1 semana. Pésimo servicio al cliente. El personal no atiende a los clientes como se debe. Tuve unos cargos por unos desayunos que no consumí y quedaron de arreglar la situación, sin embargo nunca lo hicieron. Hablé en persona y directo con una “Manager” y quedó de resolver, son embargo no hizo nada. Hice el check out y el personal simplemente no atendió la situación. Al llamar por teléfono me indicaron que no tenían tiempo para atenderme. PÉSIMA ATENCIÓN. NO PODRÍA SER PEOR.
Read More
Ileana
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property, location and service!!
Chorong
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect and good location
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was given a room on the 14th floor (actually the13th Marriott must internationalize that stupid American superstition!). View was priceless room was spacious. Great value for the price.
Lucy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente servcio del personal y del hotel. Lo único para mejorar seria que las regaderas tubieran puerta para que el agua no salga ya que el piso de la regadera no tiene declive hacia el desagüe. Esperamos regresar pronto!
Lucija
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All great
Ji
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great. The service , cleanliness and the location wear prefect for walking. It was also safe and quiet at night . Which was great. 👍👍👍
Jorge
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

El hotel es absolutamente perfecto, el equipo es muy atento y servicial. Además, las instalaciones son excelentes, la cama y la ducha son estupendas, el desayuno es espectacular y en todo momento están a disposición de los huéspedes. La ubicación también es excelente, está cerca de todo: tiendas, supermercados, y además hay metro y autobuses justo al lado, lo que facilita mucho la movilidad. Es perfecto. Lo recomiendo totalmente y volveré siempre. Grafias por todo
Read More
Piotr
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lack of cooperation. I tried for three days before arrival to change my room from February 12-15, 2026, to March 12-15, 2026. Unfortunately, despite dozens of emails and a dozen or so phone calls, the pretense that it was from hotels.com was abhorrent. I lost 1,600 euros because no one was interested in changing my stay date. I was cheated by hotels.com. I've been a loyal customer for over 15 years. I will never book through hotels.com again. Piotr
Read More
yolanda
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes
Quynh N
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location and staff were great
Alfredo
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

exelente
Lynne Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was perfect, from the check in to check out. Location perfect for sightseeing. Room was spotless and a very comfortable bed. Highly recommendable.
Number of reviews per page
20
40