Hotel Bahnhof

Convenient, clean, good kitchen area. I stayed in the shared female dorm. Each person gets a bunk and a small locker. The room could use curtains around the bunks and places to sit. There’s also only one bathroom, sink, and shower per floor, so that can get tricky. Also maybe this is the paranoid American in me, but the women’s dorm is nearly ground-level, and the huge windows (without screens) are such that if someone wanted to jump in from off the street, they could. That made me a bit uneasy, but maybe that’s not a big concern here.

Loved my stay here! Right next to the train station, easy to walk anywhere from here , and an amazing view of the matterhorn! Staff was so helpful when I was planning which hikes to do and what cable car to take.

I love the location, clean buildings and good staff. My room’s view was fantastic.

Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee).

Room was small but it was exactly what we needed. Clean and offered water.

C'était parfait, je recommande a 100%!

Right next to the train station, easy access to everything. Laundry machine is super useful.

Perfect Location with Incredibly Friendly Staff! ⭐⭐⭐⭐ I had a wonderful stay at Hotel Bahnhof! The location is unbeatable literally right across from the train station, which made traveling so easy. Despite being so central, I felt very safe, and it was just a short walk to plenty of great restaurants. The staff truly made the experience special. Everyone was so warm, welcoming, and helpful from check-in to check-out. They went out of their way to make sure I had everything I needed. Yes, the room was on the smaller side, but it was spotless and well-organized. The bed and bedding, however, were incredibly comfortable. If you’re looking for a convenient, safe, and cozy place with a personal touch, I highly recommend Hotel Bahnhof. I would definitely stay here again!

Clean room, useful staff and perfect location

very clean, great location

A very basic room - only one usable outlet in the room (the other was in the door way, so too high and awkward to use for long) and one in the bathroom. The wardrobe took up a lot of space, so we opened our suitcases one by one and put them away. Small is fine, and awkward outlets are fine, but for Zermatt prices, it was disappointing. Not sure if there are better places at that price (one of the lower prices in town), but Zermatt is great, so maybe worth spending a bit more. On the other hand, the hotel is right across from the train station, so VERY convenient.

The hotel is in an excellent location, very convenient to stores and train. The room was small and didn't have ac.

The staff was very helpful and the location was excellent.

Not recommended

The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend.

The hotel is in a great location, and the staff were very helpful and friendly.

The room was nice and clean

It was one of the most memorable hotels during my month-long trip in Europe. The hotel was located just 30 seconds away from the train station, which was very convenient. Although the bathroom and kitchen were shared, they were clean and well-maintained.

Terrific front desk staff, very helpful and informative. Room was very clean, shower was super and bed was very comfortable. My only “complaint” is that there is not a visible sign you can see from the street. But we asked someone at the train station who pointed us in the right direction.

A very good hybrid of hotel and hostel. And location just across the road from the train station was perfect when travelling by train with luggage. My single room was simple and basic, with shared bathrooms/toilets, but was clean and comfortable. I had some concerns initially but sharing facilites wasnt problematic. A small balcony with a view (sometimes!) of the majestic Matterhorn was great!