Hotel Central Luzern

Wonderful staff, excellent breakfast, great location, and very clean. I’d highly recommend staying here.

This is a gem. We plan to stay again in the future. The service was professional, friendly, and expedient. Breakfast was amazing and the options were good. The lounge where breakfast is served stays open all day with coffee, tea, and water available. It is a lovely space you'd want to spend time in. There's even a small balcony if you prefer the city view. The room was great. It was beautifully decorated and very clean. The bed was comfortable and all amenities were available. We found some English speaking channels on TV. The hotel is located very close to the train station, shops, eateries, and city life, yet the area was not noisy or congested. We were able to roll our luggage to the hotel and felt very safe in the evening. They gave us great directions to the grocery store to pick up distilled water, after checking to see if they had some on hand. The grocery store Coop is in an underground mall below the train station. We easily walked there to pick up a few snacks. The pistachio Croissants were very good, and we grabbed a few more on our way out the next day. We were given free bus passes and suggestions for sightseeing. They were able to accommodate a late check out. Everyone was very friendly and eager to serve with a smile.

First impression matters. This hotel’s staff welcomed us warmly and gave us the best tips on how to maximize our stay in Lucerne. The daily breakfast had a good selection, and there was unlimited access to hot water and coffee which was perfect! We also came at a time when they were celebrating the carnival which made our stay even more memorable. Thank you! One more thing, this hotel is centrally located - about 4-5 mins walk from the train station, and is close to everything!