Hotel Old Town

Our room on the 4th floor was adequate for a 1 night stay. The room was very clean but very basic and in a good location for exploring the city, only 10min walk to Zurich HB This hotel does not offer a front desk/ reception area. We seemed to be checked in by wait staff in the steak house attached. There was no one to answer questions, or offer advice on what to see or do in the area. When I did ask one question, we were immediately dismissed because the waiter had to prepare the restaurant for the lunch crowd. The room itself was basic but clean. Towels were ratty, pillows beyond flat The entrance to the hotel is a little creepy. It’s located around the back of the building and you require the room key to open the door, or ring a door bell and the staff from the restaurant will let you in. When you enter the building, you go straight up the stairs or elevator…there is NOTHING hotel like about this place. The hotel is ok for a quick stop or for someone very familiar with Zurich and does not need any guidance or advice about the town. It is a quick 10min walk from Zurich HB so that was nice. Overall due to the lack of “hotel” amenities and a reception area with knowledge staff, I can only rate this a 3 star at best.

The room was in a perfect location. Small but clean and breakfast was great!

This hotel is nestled in the heart of the old city over top of a restaurant. The room was fairly dated, but was reasonably comfortable. It was surprisingly quiet, considering the location.

The biggest draw back was a noisy AC unit. The AC was needed but being woke up at 2am every morning to loud banging fan noise wasn’t much fun…. Other than that the room was nice.

Air conditioning had to be continously emptied. Kind of a bummer

The curtains were hanging off our window. The shower you had to duck your head to get into it. We were on the top floor. Luggage storage was just on the stairs where people were going up and down so that wasn’t really the optimum. I like the location and the breakfast was excellent. The coffee and tea in the room there wasn’t any.

It was good!

The hotel access was very confusing. Had to ring the door 4 times before anyone answered. Staff did not speak much English making it difficult to register. Room was clean but very warm. Tried using the AC but it blew directly on the bed making it impossible to sleep and the unit leaked water on the floor - making it slippery.

It was in the perfect spot to catch the tram. And in old town, it was convenient to everything. All buildings are old here, so expect it. They had a small elevator that could be accessed through the attached steakhouse restaurant, if needed, but the stairs worked fine for us. We entered through the back door to come and go which took us straight the stairs to our room.(This would not be an option for wheelchairs, as there are a few steps up to reach the elevator). Elevator access would have to go through the restaurant each time. The included breakfast had nice options and they made a latte for us each day. It was a treat compared to regular coffee! The staff was friendly. Room was clean. It had everything we needed.

Great location on the pedestrian street. Room was a bit small but sufficient.

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The bedroom was minimal, and minimally equipped. We turned down all the heaters we could and the room was still hot. Check in was with restaurant staff. Great location. No airport shuttle as advertised on hotels.com.

Room was great and staff was friendly! Great location in Old Town.

perfect location for tourists. very friendly & helpful staff. efficient checkin and out. very good breakfast. bed is on the hard/firm side, something like a thin memory foam.

Bar OK. Room and price was satisfactory.

Room was decent, and staff was nice. Area is right in the heart of the old town. Walkable to historical attractions, churches, cathedrals, museums, shopping areas, restaurants, Christmas markets, etc.

Good location, clean room, good staff.

what a truly strange hotel. It sits on top of what looks to ne an excellent steak house yet you enter through an ummarked door in the back alley. There is no lobby, you sit at an empty table in the restaurant and fill out your registration then are hurried back into the dingy service area to an unmarked elevator and your room. The room itself isnt bad, though negotiating large suitcases requires some finesse. Our room was on the front corner so had lovely views of the small piazza outside. the bathroom was quite small bit clean- toiletries had to ne put on a window ledge on the bedroom. We were there for more than one night it may have annoyed me more; as it was I chalk it up to yet another quirky stay

Nice staff, spartan room, in the heart of old town.

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