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Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Hotels
8.9
/10
Exceptional
181 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
This is a very beautiful hotel. The staff is extremely helpful. The food is delicious, but you will pay resort prices for it. They have an extensive option of food choices for the breakfast, which does come with the room. The only cons are two: 1) It is way away from water excursions and the rest of the island. This means that you have to pay to go almost anywhere. 2) If you go during the rainy season(March-September) there will be very few days that they will allow you to swim in the ocean. We were there for 5 days, and only got to swim 1 day. Overall, we really enjoyed our stay at this beautiful resort.
Shuk Fan
10.0
/ 10
Excellent choice during breakfast. Staff were courteous and helpful. Excellent facilities. Lots to do during rainy days.
Jan
10.0
/ 10
Nice spacious room, perfect breakfast, very friendly staff and finally gorgeous beach.
In the Area
See Map
Bai Dai Area, Phu Quoc Special Zone, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 00000

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel is a hotel in a good neighborhood, which is located at Cua Can Commune. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Bai Dai Area, Phu Quoc Special Zone, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 00000
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Lobby Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Lobby 2 Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Discover More About Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

What You Might Like - All About Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Crowne Plaza Phu Quoc Starbay is a fantastic choice for your next getaway. Guests consistently rave about the stunning beachfront location, offering breathtaking views and easy access to the turquoise waters. The friendly and efficient staff are frequently praised for their exceptional service, making every guest feel welcome and well-cared for. Families particularly appreciate the wide range of activities and amenities catering to all ages, ensuring a memorable holiday for everyone. The hotel's commitment to providing a luxurious yet relaxed atmosphere is evident in every detail, from the beautifully appointed rooms to the delicious dining options.

What truly sets Crowne Plaza Phu Quoc Starbay apart is its blend of luxury and convenience. The hotel boasts a wide array of facilities, including multiple swimming pools, a state-of-the-art fitness centre, and a rejuvenating spa. The diverse culinary experiences, from the lavish buffet to the exquisite à la carte restaurants, cater to every taste. Its proximity to local attractions and easy access to transportation make exploring the island a breeze. Overall, it's a truly exceptional hotel offering an unforgettable experience for all travellers.

Reviewers consistently highlight the exceptional service, stunning location, and wide array of amenities. One guest described their stay as "absolutely perfect," praising the cleanliness, comfort, and friendly staff. Another raved about the delicious food and the beautiful beach, calling it a "paradise." Book your stay today and experience the magic of Crowne Plaza Phu Quoc Starbay for yourself!

Concept & Design Crowne Plaza Phu Quoc Starbay, an IHG Hotel

The Crowne Plaza Phu Quoc Starbay boasts a sophisticated design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates local Vietnamese influences, creating a unique and authentic atmosphere. The design aims to create a tranquil and luxurious haven for guests, allowing them to fully relax and unwind. Natural materials and calming colour palettes are used throughout the hotel, creating a sense of serenity and harmony.

While not explicitly attributed to a single famous designer, the hotel's design reflects a thoughtful and cohesive vision. The result is a space that feels both stylish and inviting. The hotel lobby is a stunning example of this design philosophy. It's a spacious and airy area, flooded with natural light and featuring comfortable seating arrangements. The overall ambiance is one of relaxed sophistication, setting the tone for a truly memorable stay.

Different Hotel Room Types Available in Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Consider these

categories of hotel rooms

and

different hotel room types

when making your

room booking

.

  • Deluxe Room:

    Offers stunning sea views, non-smoking options available. Bathroom features a shower.
  • Ocean View Room:

    Enjoy breathtaking ocean panoramas. Non-smoking options available. Bathroom features a shower.
  • Family Room:

    Spacious rooms perfect for families, offering extra space and amenities. Non-smoking options available. Bathroom features a shower.
  • Suite:

    Luxurious suites with separate living areas and stunning views. Non-smoking options available. Bathroom features a bathtub and shower.
  • Connecting Rooms:

    Ideal for families or groups travelling together. Non-smoking options available. Bathroom features a shower.

Please note: Pet-friendly options are not currently available at this hotel.

Unique Hotel Facilities in Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Beyond the standard

hotel facilities

, Crowne Plaza Phu Quoc Starbay offers a range of unique amenities to enhance your stay. Whether you're seeking relaxation or adventure, there's something for everyone. From

hotel with pool

options to exciting activities, discover what makes this hotel special.

  • Infinity Pool:

    Enjoy stunning ocean views while taking a refreshing dip. Open from 7 am to 7 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities. Open from 9 am to 6 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24 hours.
  • Spa:

    Indulge in rejuvenating treatments and massages (additional charges apply, prices vary depending on treatment). Open from 9 am to 9 pm.
  • Beach Access:

    Direct access to the pristine beach. Open all day.

Hotel Buffet or Hotel Restaurant/Cafe Available in Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Indulge in a variety of culinary experiences at Crowne Plaza Phu Quoc Starbay. From lavish buffets to exquisite dining, our

hotel restaurant

and

hotel cafe

offer something for every taste. Explore our diverse dining options, including a delicious

hotel buffet

.

  • The Beachfront Restaurant:

    Offers a stunning beachfront setting with a menu featuring fresh seafood and international cuisine. Open for breakfast, lunch, and dinner. Prices vary depending on the dish.
  • The Poolside Cafe:

    Casual dining with light snacks, refreshing drinks, and cocktails. Open from 10 am to 10 pm.
  • Daily Buffet Breakfast:

    A wide selection of international and local dishes. Included in most room rates. Served from 6:30 am to 10:00 am.

Easy Access from and to the Airport

Reaching Crowne Plaza Phu Quoc Starbay from the airport is easy and convenient. Several options are available, including private transfers and public transport. Consider these options for your

hotel transfer

and

transfer from airport to hotel

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are recommended at least 24 hours in advance.
  • Private Transfer:

    Pre-booked private car transfers provide a comfortable and convenient option. Contact the hotel directly to arrange.

Nearby MRT Station & Bus Stops Nearby

While Phu Quoc doesn't have an MRT system, public transport is readily available. For those seeking

hotels with airport shuttle

services or those looking for

nearby MRT station

and

nearby bus station

options, here's what you need to know.

  • Bus Stops:

    Several bus stops are located within walking distance of the hotel, providing access to various parts of the island. Payment is typically by cash.
  • Taxi and motorbike taxis:

    Readily available and offer convenient transportation options around the island.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Discover a wealth of

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories. Here are some

nearby places to go

and

places to visit nearby

.

  • Long Beach:

    A stunning stretch of white sand beach, perfect for swimming, sunbathing, and building sandcastles. Free entry. Approximately 10 minutes from the hotel.
  • Phu Quoc National Park:

    Explore lush jungles, stunning waterfalls, and diverse wildlife. Entry fee applies. Approximately 30 minutes from the hotel.
  • Vinpearl Safari Phu Quoc:

    A fantastic wildlife park with a wide range of animals. Entry fee applies. Approximately 45 minutes from the hotel.
  • Dinh Cau Rock:

    A picturesque rock formation with a charming temple. Free entry. Approximately 15 minutes from the hotel.
  • Sung Ong Doi Beach:

    A quieter beach perfect for a relaxing day. Free entry. Approximately 20 minutes from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations Near Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Looking for alternative accommodation options? Whether you're searching for

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, there are several choices near Crowne Plaza Phu Quoc Starbay. Consider these

best hotel nearby

options, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • JW Marriott Phu Quoc Emerald Bay Resort & Spa:

    (Luxury Accommodation)
  • Salinda Resort Phu Quoc Island:

    (Luxury Accommodation)
  • Premier Village Phu Quoc Resort:

    (Luxury Accommodation)
  • Novotel Phu Quoc Resort:

    (4 Star Hotel)
  • Pullman Phu Quoc Beach Resort:

    (4 Star Hotel)
  • Seashells Phu Quoc Hotel & Spa:

    (4 Star Hotel)
  • The Shells Resort & Spa Phu Quoc:

    (3 Star Hotel)
  • La Veranda Resort Phu Quoc - MGallery Collection:

    (3 Star Hotel)
  • Sunset Sanato Beach Resort & Villas:

    (3 Star Hotel)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its stunning location, exceptional service, and wide array of amenities, Crowne Plaza Phu Quoc Starbay offers an unforgettable holiday experience. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and

book cheap hotels

or

cheap hotels nearby

, ensuring a hassle-free booking process. And don't forget to

book cheap air tickets to Vietnam

with Traveloka to complete your travel arrangements. Start planning your dream getaway today!

All facilities in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Swimming Pool Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Swimming Pool
Entertainment Facility Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Entertainment Facility
Functional Hall Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Functional Hall
Common Space Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Common Space
Lobby Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Lobby

Things to Do

  • Barbecue
  • Outdoor pool
  • Fitness center

Public Facilities

  • WiFi in public area
  • Room service
  • Parking

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
No pets allowed at Crowne Plaza Phu Quoc Starbay

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
308
Number of floors in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
8
Another facilities in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel
Barbecue, Outdoor pool, Fitness center, WiFi in public area, Room service

Frequently asked question in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Is Crowne Plaza Phu Quoc Starbay An Ihg Hotel parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Crowne Plaza Phu Quoc Starbay. We also offer a valet parking service for your convenience, allowing you to leave your car in our capable hands. Simply inform reception upon arrival if you wish to utilise this service.
Does Crowne Plaza Phu Quoc Starbay An Ihg Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Crowne Plaza Phu Quoc Starbay. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. They'll be able to provide the most up-to-date and accurate details on their smoking policy.
Does Crowne Plaza Phu Quoc Starbay An Ihg Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, Crowne Plaza Phu Quoc Starbay offers complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the hotel.
Where is the nearest MRT station or bus stops nearby Crowne Plaza Phu Quoc Starbay An Ihg Hotel? What are the top visitor attractions near the hotel?
Unfortunately, there aren't any MRT stations near the Crowne Plaza Phu Quoc Starbay. The nearest bus stops are a short taxi or motorbike ride away, readily accessible from the hotel. For visitor attractions, Long Beach and Ong Lang Beach are within easy reach, offering beautiful sands and watersports. Exploring the nearby Dinh Cau Rock and the vibrant local markets provides further things to do nearby.
Is Crowne Plaza Phu Quoc Starbay An Ihg Hotel a pet friendly hotel?
I understand you're looking for information on whether Crowne Plaza Phu Quoc Starbay is a pet-friendly hotel. Unfortunately, I don't have access to real-time information on their pet policy. To confirm whether they welcome pets, I recommend checking their official website or contacting the hotel directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to check with them for the most accurate and up-to-date details.
See All

More Reviews from Other Guests in Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

9.0
Exceptional
From 140 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a very beautiful hotel. The staff is extremely helpful. The food is delicious, but you will pay resort prices for it. They have an extensive option of food choices for the breakfast, which does come with the room. The only cons are two: 1) It is way away from water excursions and the rest of the island. This means that you have to pay to go almost anywhere. 2) If you go during the rainy season(March-September) there will be very few days that they will allow you to swim in the ocean. We were there for 5 days, and only got to swim 1 day. Overall, we really enjoyed our stay at this beautiful resort.
Read More
julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the pool area and beach , this really makes this hotel . Rooms are very comfortable but a bit soulless and bland . Your really limited to eating at hotel as nothing around this place , far out of town . the restaurant on the beach was great during the day with good food , but limited choice in evening and very expensive. The bigger restaurant inside hotel main building was fabulous for breakfast , best choice and quality I’ve ever had , but eating here in the evening felt like you were eating in a food court with the bright lighting , though the choices of food were quite good . Really nice staff though in both restaurants, they engage in conversation and are very friendly and chatty which makes a huge difference. Overall we enjoyed our stay here for 4 nights
Read More
Shuk Fan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent choice during breakfast. Staff were courteous and helpful. Excellent facilities. Lots to do during rainy days.
Jan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice spacious room, perfect breakfast, very friendly staff and finally gorgeous beach.
Ching Shan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

View from the hotel is stunning. The hotel is okay. The hotel architecture inside is like hall way, but the employees are very nice. The room was dirty so I asked them to change the room, they did and when I asked for an extra blanket the blanket had a hole. To the family who is going to stay in this hotel special have a kid when you go to the kids play room. The staff will ask kids to draw color for free and then when you are busy on your own they will suddenly without parents permission they will ask kids Choose any kind of doll then after that ask us to pay an extra money. This is supposed to first ask the parents before they let them do it. This needs to be investigated. Swimming pool water is so dirty. I don't know how many days they didn't clean the water. My daughter got sick because of the pool water. Very terrible.. We have to go to an emergency. We were supposed to check out on Sunday, but we checked out on Friday early in the morning. Stay at another hotel.
Read More
Jason
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice resort
HIMANSHU
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This is a paradise not a hotel. There are only good and great things to talk about this place. The best resort in Phu Qouc Island by far. Every staff is courteous, energetic and customer focused. Lavish pools and stunning beach. Hotel rooms are immaculate. Room service is top notch. Breakfast is awesome and a food marathon with zillion of specialties. Food haven. Child friendly to the best. They have a great kids club. Free shuttles from airport to hotel. Reserve it in advance.Free shuttles to the Grand World Market. Chef Vincent and Chef Tung very accommodating and will make you feel special with mouth watering dishes we being vegetarian. VY and Vivivian at the dinner check out were amazing with great customer service and details. Queen helped our 7 year old daughter all during the stay and were very caring. There is a DJ playing your favorite tracks in the evening at the beach and also nice soothing music at dinner. We had dinner and breakfast always the hotel as it great value for money and quality which is top notch. Overall a great experience and something to remember for rest of our life.
Read More
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff, wonderful beach but in a quiet location, not very accessible to town and shops.
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Always a pleasure staying there. Airport shuttle service fully appreciated. Require significantly more adult oriented activities on site. Breakfast buffet superb.
Amelia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful beach front resort which actually looked just like the photos. Great ocean view from the room with a balcony. Everything was very clean and seemed new. The staff were kind and professional. We had a very relaxing stay and enjoyed our time at the beach and the pool. Daily breakfast buffet had a wide variety of options. The free shuttle to and from the airport was extremely convenient.
Read More
Erdenebileg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice place
Phan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Hotel was nice, staff were friendly. We had a room overlooking the pool which was very nice. The spa facilities was great. Location was a bit further out from the main township of Phu Quoc, however if you wanted to just relax this is the place to be.
Shiv Subramanian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Lisa
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Love the room and also the pool side.
Verified traveler
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
Read More
Mavis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Really good
Verified traveler
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Great service and the hotel
mie
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

clean, safe, good service
Francis
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
SI YONG
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

All staffs are really kind and all brand new facilities.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 140 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza PHU QUOC STARBAY by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a very beautiful hotel. The staff is extremely helpful. The food is delicious, but you will pay resort prices for it. They have an extensive option of food choices for the breakfast, which does come with the room. The only cons are two: 1) It is way away from water excursions and the rest of the island. This means that you have to pay to go almost anywhere. 2) If you go during the rainy season(March-September) there will be very few days that they will allow you to swim in the ocean. We were there for 5 days, and only got to swim 1 day. Overall, we really enjoyed our stay at this beautiful resort.
Read More
julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the pool area and beach , this really makes this hotel . Rooms are very comfortable but a bit soulless and bland . Your really limited to eating at hotel as nothing around this place , far out of town . the restaurant on the beach was great during the day with good food , but limited choice in evening and very expensive. The bigger restaurant inside hotel main building was fabulous for breakfast , best choice and quality I’ve ever had , but eating here in the evening felt like you were eating in a food court with the bright lighting , though the choices of food were quite good . Really nice staff though in both restaurants, they engage in conversation and are very friendly and chatty which makes a huge difference. Overall we enjoyed our stay here for 4 nights
Read More
Shuk Fan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent choice during breakfast. Staff were courteous and helpful. Excellent facilities. Lots to do during rainy days.
Jan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice spacious room, perfect breakfast, very friendly staff and finally gorgeous beach.
Ching Shan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

View from the hotel is stunning. The hotel is okay. The hotel architecture inside is like hall way, but the employees are very nice. The room was dirty so I asked them to change the room, they did and when I asked for an extra blanket the blanket had a hole. To the family who is going to stay in this hotel special have a kid when you go to the kids play room. The staff will ask kids to draw color for free and then when you are busy on your own they will suddenly without parents permission they will ask kids Choose any kind of doll then after that ask us to pay an extra money. This is supposed to first ask the parents before they let them do it. This needs to be investigated. Swimming pool water is so dirty. I don't know how many days they didn't clean the water. My daughter got sick because of the pool water. Very terrible.. We have to go to an emergency. We were supposed to check out on Sunday, but we checked out on Friday early in the morning. Stay at another hotel.
Read More
Jason
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice resort
HIMANSHU
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This is a paradise not a hotel. There are only good and great things to talk about this place. The best resort in Phu Qouc Island by far. Every staff is courteous, energetic and customer focused. Lavish pools and stunning beach. Hotel rooms are immaculate. Room service is top notch. Breakfast is awesome and a food marathon with zillion of specialties. Food haven. Child friendly to the best. They have a great kids club. Free shuttles from airport to hotel. Reserve it in advance.Free shuttles to the Grand World Market. Chef Vincent and Chef Tung very accommodating and will make you feel special with mouth watering dishes we being vegetarian. VY and Vivivian at the dinner check out were amazing with great customer service and details. Queen helped our 7 year old daughter all during the stay and were very caring. There is a DJ playing your favorite tracks in the evening at the beach and also nice soothing music at dinner. We had dinner and breakfast always the hotel as it great value for money and quality which is top notch. Overall a great experience and something to remember for rest of our life.
Read More
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff, wonderful beach but in a quiet location, not very accessible to town and shops.
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Always a pleasure staying there. Airport shuttle service fully appreciated. Require significantly more adult oriented activities on site. Breakfast buffet superb.
Amelia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful beach front resort which actually looked just like the photos. Great ocean view from the room with a balcony. Everything was very clean and seemed new. The staff were kind and professional. We had a very relaxing stay and enjoyed our time at the beach and the pool. Daily breakfast buffet had a wide variety of options. The free shuttle to and from the airport was extremely convenient.
Read More
Erdenebileg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice place
Phan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Hotel was nice, staff were friendly. We had a room overlooking the pool which was very nice. The spa facilities was great. Location was a bit further out from the main township of Phu Quoc, however if you wanted to just relax this is the place to be.
Shiv Subramanian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Lisa
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Love the room and also the pool side.
Verified traveler
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
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Mavis
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Leisure with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Really good
Verified traveler
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Great service and the hotel
mie
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

clean, safe, good service
Francis
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
SI YONG
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

All staffs are really kind and all brand new facilities.
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