The Ritz-Carlton, St. Thomas

Resorts
8.4
/10
Very Good
472 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff

Benita

10.0
/ 10
The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.

John

10.0
/ 10
Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
In the Area
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6900 Great Bay, Saint Thomas, Virgin Islands, U.S., 00802

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Staying at The Ritz-Carlton, St. Thomas is a good choice when you are visiting Saint Thomas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, St. Thomas

6900 Great Bay, Saint Thomas, Virgin Islands, U.S., 00802
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Lobby The Ritz-Carlton, St. Thomas
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Discover More About The Ritz-Carlton, St. Thomas

General


Near Turquoise Beach

Location


Located in St. Thomas, The Ritz-Carlton, St. Thomas is by the ocean, a 3-minute drive from Secret Harbour Beach and 10 minutes from Bolongo Bay. This beach resort is 2.4 mi (3.9 km) from Sapphire Beach and 2.7 mi (4.4 km) from Lindquist Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cowpet Bay - 0.4 km / 0.2 mi
Turquoise Beach - 1.7 km / 1.1 mi
Cabrita Point - 1.8 km / 1.1 mi
Secret Harbour Beach - 1.9 km / 1.2 mi
Secret Harbor - 1.9 km / 1.2 mi
Nazareth Bay - 2.1 km / 1.3 mi
American Yacht Harbor - 2.2 km / 1.4 mi
Sapphire Beach - 3.7 km / 2.3 mi
Cabes Point - 3.8 km / 2.3 mi
Lindquist Beach - 4.4 km / 2.8 mi
Wyndham Sugar Bay Beach - 5.3 km / 3.3 mi
Pineapple Beach - 6 km / 3.7 mi
Coki Point Beach - 6.7 km / 4.2 mi
Bolongo Bay - 6.9 km / 4.3 mi
Frenchman's Bay - 8.3 km / 5.2 mi

The nearest airports are:
St. Thomas (SPB-St. Thomas Seaplane Base) - 13.8 km / 8.6 mi
Cyril E. King Airport (STT) - 17.5 km / 10.9 mi

The preferred airport for The Ritz-Carlton, St. Thomas is Cyril E. King Airport (STT).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a waterslide. Additional amenities at this Mediterranean resort include concierge services, an arcade/game room, and wedding services.

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-in. This resort has 4 meeting rooms available for events.

Dining


Grab a bite at Alloro, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Stay in one of 180 guestrooms featuring LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

All facilities in The Ritz-Carlton, St. Thomas

Bar, Cafe and Lounge The Ritz-Carlton, St. Thomas
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, St. Thomas
Swimming Pool
Entertainment Facility The Ritz-Carlton, St. Thomas
Entertainment Facility
Fitness Center The Ritz-Carlton, St. Thomas
Fitness Center
Functional Hall The Ritz-Carlton, St. Thomas
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Beach towel
  • Fitness center
  • Shops
  • Beach umbrella
  • Spa
  • Pool cabanas
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Sports and Recreations

  • Banana boat
  • Sailing
  • Game room
  • Tennis court
  • Snorkeling

Transportation

  • Limo or town car service
  • Secure parking
  • Valet parking

General

  • Fireplace in lobby
  • Terrace
  • Smoking area

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Parking

Business Facilities

  • Business facilities
  • Business facilities
  • Computer station

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Ritz-Carlton, St. Thomas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, St. Thomas
180
Number of floors in The Ritz-Carlton, St. Thomas
3
Another facilities in The Ritz-Carlton, St. Thomas
Romantic proposal packages, Outdoor pool, Garden, Beach towel, Fitness center

Frequently asked question in The Ritz-Carlton, St. Thomas

What are available facilities at The Ritz-Carlton, St. Thomas?
There are top facilites at The Ritz-Carlton, St. Thomas such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, St. Thomas?
The standard check-in time at The Ritz-Carlton, St. Thomas is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Ritz-Carlton, St. Thomas provide breakfast?
Yes, The Ritz-Carlton, St. Thomas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas has a 5.0-star rating.
How many floors does The Ritz-Carlton, St. Thomas have?
The Ritz-Carlton, St. Thomas has 3.
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More Reviews from Other Guests in The Ritz-Carlton, St. Thomas

8.4
Very Good
From 472 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews The Ritz-Carlton, St. Thomas

Number of reviews per page
20
40
Top reviews
Bassam
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very bad experience anywhere in the beach in the hotel in the restaurant I wasn’t happy but poor Service that have many people to work in lunchtime. Take you 2 1/2 hour to eat taco fish.
Jody
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lack of staff. Power kept going out. Resort spread out with poor signage.
Ulf
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location and facilities are good. Clean rooms, friendly staff, beautiful surrounding tropical nature and atmosphere. Great for snorkeling. Pools open 24/7. Lots of cool plants and wildlife directly onsite. One drawback is the very high pricing, it is quite expensive to do some extra activities like a boat trip or just to eat. There is an excellent Pizza place that delivers for reasonable cost to the lobby which mitigates this somewhat, but not a solution for every night. It is still overall good but I cannot attest a reasonable value for money ratio (hence only 4/5 rating).
Read More
shane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was wonderful! Can’t go wrong!
Vanessa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Lindsay
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We came home one afternoon after being on the Lady Lynsey for the day to find our hotel room ajar. No belongings were disturbed & I'm guessing maybe housekeeping didn't pull the door hard enough to latch it but I would expect less carelessness.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were wonderful. We had a car and the valet service was a part of the stay, very pleasant valet staff. Loved swimming in at the beach in front of the hotel. One mile walking loop around property. Poolside service was awesome, again very friendly. Free cookies and drink samples came out a couple times. Loved having a balcony. Nespresso coffee makers in room and they provided coffee pods. Food was expensive, but that is st Thomas. We did a lot of exploring and honestly, we should have just spent all our time at the resort with maybe one or two planned excursions. Not sure if it was worth renting a car for.
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Stacie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were good. Expected more from the Ritz. $900 in resort fees unacceptable.
Susan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was amazing!!!
Hashem
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was nothing you expect from Ritz Carlton, not well maintained room, rocky beach, poor service, bad food in the restaurants, air conditioner was not working in some of the buildings! For the price you pay I don’t recommend this hotel
Ken
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was top notch!
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff
Benita
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing resort, white glove service! Beautiful location!
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Except for hilly terrain (I am 81) and walking everything was perfect. Golf cart rides by staff were great but needed to be supplemented.
John
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

hj
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great staff!
Betty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We will absolutely be returning within the next few months. Never experienced the customer service tht we recieved. Kimorah-lin in guest relations is an absolute Gem to this Ritz-Carlton. Everyone we spoke with was fantastic, food was great and room was immaculate! Thank you to everyone - ❤️ Carroll Family
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful experience! Courteous staff and beautiful resort.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Ritz-Carlton, St. Thomas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 472 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, St. Thomas

Number of reviews per page
20
40
Top reviews
Bassam
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very bad experience anywhere in the beach in the hotel in the restaurant I wasn’t happy but poor Service that have many people to work in lunchtime. Take you 2 1/2 hour to eat taco fish.
Jody
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lack of staff. Power kept going out. Resort spread out with poor signage.
Ulf
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location and facilities are good. Clean rooms, friendly staff, beautiful surrounding tropical nature and atmosphere. Great for snorkeling. Pools open 24/7. Lots of cool plants and wildlife directly onsite. One drawback is the very high pricing, it is quite expensive to do some extra activities like a boat trip or just to eat. There is an excellent Pizza place that delivers for reasonable cost to the lobby which mitigates this somewhat, but not a solution for every night. It is still overall good but I cannot attest a reasonable value for money ratio (hence only 4/5 rating).
Read More
shane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was wonderful! Can’t go wrong!
Vanessa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Lindsay
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We came home one afternoon after being on the Lady Lynsey for the day to find our hotel room ajar. No belongings were disturbed & I'm guessing maybe housekeeping didn't pull the door hard enough to latch it but I would expect less carelessness.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were wonderful. We had a car and the valet service was a part of the stay, very pleasant valet staff. Loved swimming in at the beach in front of the hotel. One mile walking loop around property. Poolside service was awesome, again very friendly. Free cookies and drink samples came out a couple times. Loved having a balcony. Nespresso coffee makers in room and they provided coffee pods. Food was expensive, but that is st Thomas. We did a lot of exploring and honestly, we should have just spent all our time at the resort with maybe one or two planned excursions. Not sure if it was worth renting a car for.
Read More
Stacie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were good. Expected more from the Ritz. $900 in resort fees unacceptable.
Susan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was amazing!!!
Hashem
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was nothing you expect from Ritz Carlton, not well maintained room, rocky beach, poor service, bad food in the restaurants, air conditioner was not working in some of the buildings! For the price you pay I don’t recommend this hotel
Ken
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was top notch!
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff
Benita
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing resort, white glove service! Beautiful location!
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Except for hilly terrain (I am 81) and walking everything was perfect. Golf cart rides by staff were great but needed to be supplemented.
John
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

hj
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great staff!
Betty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We will absolutely be returning within the next few months. Never experienced the customer service tht we recieved. Kimorah-lin in guest relations is an absolute Gem to this Ritz-Carlton. Everyone we spoke with was fantastic, food was great and room was immaculate! Thank you to everyone - ❤️ Carroll Family
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful experience! Courteous staff and beautiful resort.
Number of reviews per page
20
40