Anchorage Port Stephens

Breakfast buffet had good choices but bacon not served hot. Otherwise excellent. Staff friendly and helpful. Venue has great facilities and a beautiful location with water views

The facilities were disappointing for property that charge almost $1000 per night - no gym and no access to the overpriced spa unless a treatment was booked. Wanted to use the sauna and jacuzzi and was prepared to pay for that and was not allowed eventhough it was not in use. Property looks fine but overpriced for what you get during a mid week stay. There was a large corporate function so unfortunately had to pay the full rate and was charged additional for a small upgrade. Breakfast was good and birthday chocolates were appreciated. Next time I would only stay with a Luxury Escape package, it’s much better value.

Beautiful location with plenty to do, beach, fishing, swimming pools , walking paths. Also within a short drive to Port Stephens. The staff are all very friendly and helpful.

Fantastic hotel with fabulous surroundings. Accommodation was superb. We visited over Easter Sunday so the Spa was closed but the pool area and service was excellent Great breakfast choices with quality produce and staff were really attentive We didn’t eat dinner in the hotel preferring to go out and sample local restaurants but the restaurant did seem busy For us, the only negative was the bar prices which were very high.

Excellent welcome, beautiful hotel in an amazing setting. One of the best breakfasts we've had. Highly recommend!

Nice

Beautiful location, grounds and room. Staff were very friendly and helpful. Came away feeling very relaxed!

The room was a good size and spotless. The grounds were well maintained and the food and staff were amazing.

Staff were so lovely. Great facilities and really well kept. We loved the extra touches in the rooms and daily servicing. Breakfast was so good. I don't normally like a buffet breakfast but there was a lot of choice and it was good quality too, frequently topped up.

Great place Rooms Staff Facilities Area

The restaurant service was appalling. The staff were good but the cooks couldn’t cope resulting in long waits between courses. In the morning we were told we only have one coffee machine so you’ll have to wait!! I like my coffee with my breakfast and not 15 minutes after I’ve finished. Shame how the kitchen fails the hotel. After such bad service on our first night we ate out rather than be disappointed.

The lack of a proper outdoor spa in either of the pool areas is a surprising drawback for a facility of this quality.

Excellent stay. First time guest.

When we arrived, 7 minutes before checkin, we were told we had to wait until the exact checkin time. When we went back to the desk we were told the systems were down & they could not check us in. I’m not sure why the first young lady felt the need to lie to us. They accompanied us to our room so we could get into it, however no one ever came back to give us our keys or check us in. I needed to go back down to reception & tell them I still hadn’t been checked in. We weren’t given any information on the facilities, breakfast, etc. I had to follow up on my own to find out about the resort. We did find Justin very helpful and he did his best to help us out. The resort itself is in a lovely location & the rooms were quite comfortable.

All excellent but the Aircondition is noisy

the hotel is very tired needs refurbishing. my safe was not even useable . New Safe required I booked two rooms and paid extra for uninterrupted views received one room as requested the second room had restricted views Unable to access room before 3pm which I feel is very late in the day.. Had to request hand wash bottle be filled as it was empty..But in saying this the beds and linen was clean

Lovely property. Well maintained. Great staff and service. Amazing restaurant.

Noice

The property, amenities and brunch were world class. Coming from California for our first Australia visit- I was shocked with the overall kindness of the locals throughout our eastern AU journey. The Anchorage property took hospitality to another level beyond what we’re accustomed to in most US properties. Bravo Anchorage! We will return to Australia - perhaps permanently..?.

Wonderful stay close to all amenities. Hotel looked after us 10/10