Crystalbrook Bailey

Hotels
9.1
/10
Exceptional
730 reviews

What Guests Say About Their Stay

SANDRA
10.0
/ 10
Crystalbrook Bailey was clean, comfortable and convenient. We would stay here again. I felt that we had a luxury hotel experience for an amazing value.
Sarah
10.0
/ 10
Great location, 5 minutes from esplanade and lagoon pool and dozens of resturants. Spacious modern room. Bit hi tech - took me20 minutes to find the safe and several hours to work out howto turn off the light to the tea/ fridge area! The on site food was a bit basic, I arrived keen for lunch and menue was limited and expensive but all in all a great stay.
Kaylene
10.0
/ 10
Sparkling clean and fresh. Beautiful decor. Friendly staff. Great service. The perfect place for our girls’s weekend.
In the Area
See Map
163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Crystalbrook Bailey is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystalbrook Bailey

163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870
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Location


Crystalbrook Bailey is a hotel is located at Cairns City.

About Crystalbrook Bailey

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crystalbrook Bailey exclusively for you.

Crystalbrook Bailey is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Crystalbrook Bailey.

All facilities in Crystalbrook Bailey

Others Crystalbrook Bailey
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Parking (surcharge)

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crystalbrook Bailey

Important Note
  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Crystalbrook Bailey
217
Number of floors in Crystalbrook Bailey
12
Another facilities in Crystalbrook Bailey
Laundry service, Tours, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Crystalbrook Bailey

What are available facilities at Crystalbrook Bailey?
There are top facilites at Crystalbrook Bailey such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Bailey?
The standard check-in time at Crystalbrook Bailey is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Crystalbrook Bailey?
Crystalbrook Bailey is a 5.0-star hotel.
How many floors does Crystalbrook Bailey have?
Crystalbrook Bailey has 12 floors.
How many rooms are available at Crystalbrook Bailey?
Crystalbrook Bailey has 217 rooms in total.
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More Reviews from Other Guests in Crystalbrook Bailey

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (6)
Other sources (724)
9.2
Exceptional
From 724 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
Monika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A convenient and comfortable place to stay if you take the advertising with a grain of salt: Coffee pods are not Nespresso (only the machine is) and for the complimentary bikes they only have a total of 4 bikes! for the entire hotel. Supplies are a little on the short side: for a 3 night stay, no cleaning or towel service for in the serviced!? apartment, only 2 dishwasher tabs and laundry powder for 2 loads of washing for a washing machine that says liquid detergent only. Not 5 star.
Read More
Paulito
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good clean Hotel close to Restaurants and town.
Anne
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was super stuffy & hot, the air conditioning would not cool down. Very uncomfortable. Moved to Flynn across the road w
SANDRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Crystalbrook Bailey was clean, comfortable and convenient. We would stay here again. I felt that we had a luxury hotel experience for an amazing value.
jorja
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Kayla
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay - highly recommended
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, 5 minutes from esplanade and lagoon pool and dozens of resturants. Spacious modern room. Bit hi tech - took me20 minutes to find the safe and several hours to work out howto turn off the light to the tea/ fridge area! The on site food was a bit basic, I arrived keen for lunch and menue was limited and expensive but all in all a great stay.
Read More
Linda
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The day we stayed there was no water in the building, from 2pm to 9pm. Water bottles were provided for drinking. The room cost $270 and Crystalbrook Bailey should have taken compensation up with the Cairns Council and offered customers a refund/credit option. Very disappointed and will not stay at Crystalbrook again. Very poor customer service.
Read More
Kaylene
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sparkling clean and fresh. Beautiful decor. Friendly staff. Great service. The perfect place for our girls’s weekend.
Donna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff where so helpful. Roons where spotless. Breakfast was amazing. This hotel deserves every one of its 5 stars
Sylvia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved it! Highly recommende! Great price!
Craig
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed our stay. Room was modern and clean.
Long
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Cameron
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the customer service and the rooms 👌
Michael
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Goof
Madonna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is ideal
Vonda
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

modern, clean and safe
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely place, modern, clean and good service
Miranda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property was very quiet and central to town. We really enjoyed our stay, though we were randomly allocated a wheelchair friendly room which did not include the bathtub as pictured.
Stacey
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel in a great location, walkable to everything in Cairns, a block from the Esplanade. Nice clean and quiet rooms. Always appreciate refillable toiletries as a sustainable measure, especially when they are of decent quality. Shampoo, conditioner, body wash, hand wash and body lotion all with a refreshing scent. The Mexican restaurant alongside the pool had great happy hour and cocktail specials. Decent coffee from the onsite coffee shop. During my stay, a fault by Cairns Water left the property without water for the majority of the day. The staff handled all queries with patience and friendliness, despite being under a lot of pressure from something out of their control. Also appreciated the offer of free breakfast for the remainder of my stay as a gesture to make up for the less than ideal experience. Only minor complaint would be the pool on level 3 was smaller than some pictures suggest. It is also fully in the shade after around 2pm in the afternoon, and with the breeze felt at that level, it doesn't make for ideal swimming conditions, even when the temperatures outside are in the high 20s. Something very minor though, and I should note that I was always able to find a lounger, although during peak season this may be more of an issue.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crystalbrook Bailey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (6)
Other sources (724)
9.2
Exceptional
From 724 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
Monika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A convenient and comfortable place to stay if you take the advertising with a grain of salt: Coffee pods are not Nespresso (only the machine is) and for the complimentary bikes they only have a total of 4 bikes! for the entire hotel. Supplies are a little on the short side: for a 3 night stay, no cleaning or towel service for in the serviced!? apartment, only 2 dishwasher tabs and laundry powder for 2 loads of washing for a washing machine that says liquid detergent only. Not 5 star.
Read More
Paulito
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good clean Hotel close to Restaurants and town.
Anne
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was super stuffy & hot, the air conditioning would not cool down. Very uncomfortable. Moved to Flynn across the road w
SANDRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Crystalbrook Bailey was clean, comfortable and convenient. We would stay here again. I felt that we had a luxury hotel experience for an amazing value.
jorja
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Kayla
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay - highly recommended
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, 5 minutes from esplanade and lagoon pool and dozens of resturants. Spacious modern room. Bit hi tech - took me20 minutes to find the safe and several hours to work out howto turn off the light to the tea/ fridge area! The on site food was a bit basic, I arrived keen for lunch and menue was limited and expensive but all in all a great stay.
Read More
Linda
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The day we stayed there was no water in the building, from 2pm to 9pm. Water bottles were provided for drinking. The room cost $270 and Crystalbrook Bailey should have taken compensation up with the Cairns Council and offered customers a refund/credit option. Very disappointed and will not stay at Crystalbrook again. Very poor customer service.
Read More
Kaylene
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sparkling clean and fresh. Beautiful decor. Friendly staff. Great service. The perfect place for our girls’s weekend.
Donna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff where so helpful. Roons where spotless. Breakfast was amazing. This hotel deserves every one of its 5 stars
Sylvia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved it! Highly recommende! Great price!
Craig
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed our stay. Room was modern and clean.
Long
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Cameron
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the customer service and the rooms 👌
Michael
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Goof
Madonna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is ideal
Vonda
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

modern, clean and safe
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely place, modern, clean and good service
Miranda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property was very quiet and central to town. We really enjoyed our stay, though we were randomly allocated a wheelchair friendly room which did not include the bathtub as pictured.
Stacey
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel in a great location, walkable to everything in Cairns, a block from the Esplanade. Nice clean and quiet rooms. Always appreciate refillable toiletries as a sustainable measure, especially when they are of decent quality. Shampoo, conditioner, body wash, hand wash and body lotion all with a refreshing scent. The Mexican restaurant alongside the pool had great happy hour and cocktail specials. Decent coffee from the onsite coffee shop. During my stay, a fault by Cairns Water left the property without water for the majority of the day. The staff handled all queries with patience and friendliness, despite being under a lot of pressure from something out of their control. Also appreciated the offer of free breakfast for the remainder of my stay as a gesture to make up for the less than ideal experience. Only minor complaint would be the pool on level 3 was smaller than some pictures suggest. It is also fully in the shade after around 2pm in the afternoon, and with the breeze felt at that level, it doesn't make for ideal swimming conditions, even when the temperatures outside are in the high 20s. Something very minor though, and I should note that I was always able to find a lounger, although during peak season this may be more of an issue.
Read More
Number of reviews per page
20
40