Crystalbrook Bailey

Hotels
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9.2
/10
Exceptional
1,009 reviews

What Guests Say About Their Stay

Vonda

10.0
/ 10
Clean, efficient checkin and friendly staff. Close to everything you need.

Ari

10.0
/ 10
Fantastic place for our family. The size of the 2 bedroom apartment was perfect. Nice pools and sauna. Excellent location, next to main bus station, shops, lagoon, etc.

Jui-Yi

10.0
/ 10
Great hotel, good location, close to night market and cafe/restaurants. Free bicycles for the guests to use. Very friendly and helpful staff.
In the Area
See Map
163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Crystalbrook Bailey is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystalbrook Bailey

163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870
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Lobby Crystalbrook Bailey
Lobby 2 Crystalbrook Bailey

Discover More About Crystalbrook Bailey

General
Near Cairns Esplanade

Location
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be a 3-minute walk from Cairns Esplanade and 9 minutes by foot from Cairns Marlin Marina. This luxury hotel is 0.6 mi (0.9 km) from Reef Fleet Terminal and 14.2 mi (22.8 km) from Palm Cove Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cairns Esplanade - 0.2 km / 0.1 mi
Bulmba-ja Arts Centre - 0.2 km / 0.1 mi
Cairns Night Markets - 0.3 km / 0.2 mi
Michaelmas Cay - 0.3 km / 0.2 mi
Cairns Regional Gallery - 0.4 km / 0.2 mi
Cairns Esplanade Lagoon - 0.4 km / 0.3 mi
St Monica's Cathedral - 0.5 km / 0.3 mi
Cairns Performing Arts Centre - 0.5 km / 0.3 mi
Cairns Museum - 0.5 km / 0.3 mi
Cairns Central Shopping Centre - 0.7 km / 0.4 mi
Cairns Private Hospital - 0.7 km / 0.4 mi
Muddy's Playground - 0.7 km / 0.4 mi
Reef Teach - 0.7 km / 0.5 mi
Cairns Marlin Marina - 0.8 km / 0.5 mi
Reef Hotel Casino - 0.9 km / 0.5 mi

The nearest major airport is Cairns Intl. Airport (CNS) - 6.2 km / 3.9 mi

Facilities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Crystalbrook Bailey

Bar, Cafe and Lounge Crystalbrook Bailey
Bar, Cafe and Lounge
Entertainment Facility Crystalbrook Bailey
Entertainment Facility
Functional Hall Crystalbrook Bailey
Functional Hall
Common Space Crystalbrook Bailey
Common Space
Lobby Crystalbrook Bailey
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Garden
  • Fitness center

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crystalbrook Bailey

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystalbrook Bailey
217
Number of floors in Crystalbrook Bailey
12
Another facilities in Crystalbrook Bailey
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Crystalbrook Bailey

What are available facilities at Crystalbrook Bailey?
There are top facilites at Crystalbrook Bailey such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Bailey?
The standard check-in time at Crystalbrook Bailey is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Crystalbrook Bailey provide breakfast?
Yes, Crystalbrook Bailey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystalbrook Bailey?
Crystalbrook Bailey is a 5.0-star hotel.
How many floors does Crystalbrook Bailey have?
Crystalbrook Bailey has 12 floors.
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More Reviews from Other Guests in Crystalbrook Bailey

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (9)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, great location and great bed
Vonda
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, efficient checkin and friendly staff. Close to everything you need.
Ari
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic place for our family. The size of the 2 bedroom apartment was perfect. Nice pools and sauna. Excellent location, next to main bus station, shops, lagoon, etc.
Jui-Yi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, good location, close to night market and cafe/restaurants. Free bicycles for the guests to use. Very friendly and helpful staff.
nicole
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is very well maintained, staff was excellent and location is ideal! Quiet from crowds but close enough to tourists area.
Elicia
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always love our stays at Crystalbrook. Highly recommend
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From check-in to check-out the staff were friendly, helpful and present. That may seem obvious but I’ve been at hotels where the staff seem to rarely be around. The room and bathroom were spotless and cleaned every day. We didn’t make use of the pool or restaurant so can’t really comment there. Room temp was good, bed comfortable, and the coffee maker had actually good coffee pods. We also appreciated the location - short walk to all the esplanade activities and wharf, Rusty’s, Woolies, etc. plus being such a tall hotel it was easy to find again.
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Jennie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was really lovely and the staff attentive. The breakfast was a bit of a letdown although it was only $28 if you booked the day before. Unfortunately the pool was really cold and therefore no really enjoyable. I asked reception about turning on the heater but the maintenance guy told me the don’t usually put it on as it gets all day sun . I would still stay here again as it was a lovely property.
Read More
Alisa
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hi there, we loved staying at your Hotel. Everything was nice and clean and the customer service was the best! We will be very happy to come a stay at your hotel again.
Rhiana
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location, clean, modern and spacious room
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean and staff is friendly. Very close to many places that you can easily walk to. If you are driving you can pay for parking at the hotel or on side streets
Jane
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were very impressed with this hotel from the moment we walked in. There was a lovely ambience and it was a great place to stay. We had a 2 bed apartment which was well equipped for our family group. We used both hotel pools which were clean and just warm enough to enjoy. We also discovered the lagoon at the seafront which was perfect for our toddler. The hotel staff were extremely friendly and very willing to help. We were recommended to stay here by good friends and will be recommending it ourselves after our visit. We would definitely stay here again.
Read More
Thomas
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I enjoyed my stay here and would stay again. You have be aware the pool doesn’t get much sunshine and you can’t turn the aircon down past 21 degrees which was a bit warm for me. Otherwise these are really modern hotel rooms for Cairns!
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed in the residence. It was nice to have the extra room, kitchen, and laundry. Clean and comfortable stay. The AC could have been better. The steakhouse was not very good and overpriced. We had a better meal at the Paper Crane at the Riley down the street, and also at the Hilton.
Mike
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The customer service from check in to check out was fantastic.
Miqdad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

One cannot fault the property itself.. Extremely good location, very friendly staff and the property in itself was beautiful. However, the apartment looked dated. We were disappointed not to get a balcony, but I understand that Easter school holidays were a busy period. The two swimming pools were lovely albeit very cold.
Katharine Jane
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the open air concept
Thomas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great place to bring our guests as Cairns locals.
Jacqui
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bailey continues to be the hotel we go back to - location, ameneties, room and staff. Big thanks to the team member who helped with access to the car park - tip for all - check in first and then park as there is no access to the car park without a room key.
giulietta
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff at check in were very helpful, the room was beautiful, spacious and clean. The location is perfect.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Crystalbrook Bailey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (9)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, great location and great bed
Vonda
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, efficient checkin and friendly staff. Close to everything you need.
Ari
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic place for our family. The size of the 2 bedroom apartment was perfect. Nice pools and sauna. Excellent location, next to main bus station, shops, lagoon, etc.
Jui-Yi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, good location, close to night market and cafe/restaurants. Free bicycles for the guests to use. Very friendly and helpful staff.
nicole
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is very well maintained, staff was excellent and location is ideal! Quiet from crowds but close enough to tourists area.
Elicia
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always love our stays at Crystalbrook. Highly recommend
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From check-in to check-out the staff were friendly, helpful and present. That may seem obvious but I’ve been at hotels where the staff seem to rarely be around. The room and bathroom were spotless and cleaned every day. We didn’t make use of the pool or restaurant so can’t really comment there. Room temp was good, bed comfortable, and the coffee maker had actually good coffee pods. We also appreciated the location - short walk to all the esplanade activities and wharf, Rusty’s, Woolies, etc. plus being such a tall hotel it was easy to find again.
Read More
Jennie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was really lovely and the staff attentive. The breakfast was a bit of a letdown although it was only $28 if you booked the day before. Unfortunately the pool was really cold and therefore no really enjoyable. I asked reception about turning on the heater but the maintenance guy told me the don’t usually put it on as it gets all day sun . I would still stay here again as it was a lovely property.
Read More
Alisa
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hi there, we loved staying at your Hotel. Everything was nice and clean and the customer service was the best! We will be very happy to come a stay at your hotel again.
Rhiana
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location, clean, modern and spacious room
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean and staff is friendly. Very close to many places that you can easily walk to. If you are driving you can pay for parking at the hotel or on side streets
Jane
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were very impressed with this hotel from the moment we walked in. There was a lovely ambience and it was a great place to stay. We had a 2 bed apartment which was well equipped for our family group. We used both hotel pools which were clean and just warm enough to enjoy. We also discovered the lagoon at the seafront which was perfect for our toddler. The hotel staff were extremely friendly and very willing to help. We were recommended to stay here by good friends and will be recommending it ourselves after our visit. We would definitely stay here again.
Read More
Thomas
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I enjoyed my stay here and would stay again. You have be aware the pool doesn’t get much sunshine and you can’t turn the aircon down past 21 degrees which was a bit warm for me. Otherwise these are really modern hotel rooms for Cairns!
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed in the residence. It was nice to have the extra room, kitchen, and laundry. Clean and comfortable stay. The AC could have been better. The steakhouse was not very good and overpriced. We had a better meal at the Paper Crane at the Riley down the street, and also at the Hilton.
Mike
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The customer service from check in to check out was fantastic.
Miqdad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

One cannot fault the property itself.. Extremely good location, very friendly staff and the property in itself was beautiful. However, the apartment looked dated. We were disappointed not to get a balcony, but I understand that Easter school holidays were a busy period. The two swimming pools were lovely albeit very cold.
Katharine Jane
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the open air concept
Thomas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great place to bring our guests as Cairns locals.
Jacqui
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bailey continues to be the hotel we go back to - location, ameneties, room and staff. Big thanks to the team member who helped with access to the car park - tip for all - check in first and then park as there is no access to the car park without a room key.
giulietta
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff at check in were very helpful, the room was beautiful, spacious and clean. The location is perfect.
Number of reviews per page
20
40