Customs House Hotel

Hotels
8.6
/10
Very Good
930 reviews

What Guests Say About Their Stay

Jenni

10.0
/ 10
Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.

Kim

10.0
/ 10
Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.

Georgina

10.0
/ 10
Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
In the Area
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1 Murray Street, Hobart City Center, Hobart, Tasmania, Australia, 7000

Main Facilities

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WiFi
Elevator
Customs House Hotel is a hotel is located at Hobart City Center.
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What's around Customs House Hotel

1 Murray Street, Hobart City Center, Hobart, Tasmania, Australia, 7000
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Lobby Customs House Hotel
Exterior 2 Customs House Hotel

Discover More About Customs House Hotel

General


Near Salamanca Market

Location


With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. This historic hotel is 1.8 mi (2.9 km) from Wrest Point Casino and 0.2 mi (0.3 km) from Mawson's Huts Replica Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parliament House - 0.1 km / 0.1 mi
Brooke Street Pier - 0.1 km / 0.1 mi
Mona Ferry Terminal - 0.2 km / 0.1 mi
Franklin Square - 0.2 km / 0.1 mi
Mawson's Huts Replica Museum - 0.3 km / 0.2 mi
Lark Distillery - 0.3 km / 0.2 mi
Salamanca Market - 0.3 km / 0.2 mi
Hobart Function and Conference Centre - 0.3 km / 0.2 mi
Tasmanian Museum and Art Gallery - 0.3 km / 0.2 mi
Maritime Museum of Tasmania - 0.4 km / 0.2 mi
The Cat & Fiddle Arcade - 0.4 km / 0.2 mi
Salamanca Place - 0.4 km / 0.2 mi
Hobart Town Hall - 0.4 km / 0.3 mi
Constitution Dock - 0.5 km / 0.3 mi
Franklin Wharf - 0.5 km / 0.3 mi

The preferred airport for Customs House Hotel is Hobart International Airport (HBA) - 18.6 km / 11.6 mi

Facilities


This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.

Business Facilities


Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Dining


Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Customs House Hotel

Bar, Cafe and Lounge Customs House Hotel
Bar, Cafe and Lounge
Common Space Customs House Hotel
Common Space
Lobby Customs House Hotel
Lobby
Accommodation Services Customs House Hotel
Accommodation Services
Exterior Customs House Hotel
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Customs House Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Customs House Hotel
30
Number of floors in Customs House Hotel
2
Another facilities in Customs House Hotel
Laundry service, Luggage storage, Multilingual staff, Smoke-free area, Breakfast

Frequently asked question in Customs House Hotel

What are available facilities at Customs House Hotel?
There are top facilites at Customs House Hotel such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Customs House Hotel?
The standard check-in time at Customs House Hotel is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00
Does Customs House Hotel provide breakfast?
Yes, Customs House Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Customs House Hotel?
Customs House Hotel is a 3.0-star hotel.
How many floors does Customs House Hotel have?
Customs House Hotel has 2 floors.
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More Reviews from Other Guests in Customs House Hotel

Overall Ratings & Reviews Customs House Hotel

Traveloka (2)
Other sources (928)
8.6
Very Good
From 928 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Customs House Hotel

Number of reviews per page
20
40
Top reviews
Ingersoll
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place to stay on the harbour
anna
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice room, clean but no view just frosted window.
Jenni
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.
Read More
Rohan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived with nobody at reception, which consideri g there was only a loading bay to park at wasn't great. Then to be advised we would be upgraded, but that required us to take x2 stairs up and down carrying 20kg x2 which was a challange. Our door remotes did not work on x2 occasions. And what may our stay really challanging was at about 2230hrs we thought we heard banging at our door or trying to ooen the door, but we had been fast asleep to only find a staff member banging on the door shortly after to say it had been booked to someone else. A birthday treat that will be rembered for all the wrong reasons.
Read More
Craig
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were very tired and in need of refurbishment
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great!
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

N/A.
Georgina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
Jenny-Lynne
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great place,friendly staff. Aircon in rooms. Close to City
Gregory
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All was great
Eric
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were very helpful, the location is ideal for the center of town, and the included breakfast is very good. We drew the short straw; our room was very small with little space to unpack clothing. The manager was helpful however in adding a couple of small shelves.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, good location, friendly staff. Would defo stay again.
Antene
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.
Kate
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes, and staff were great!
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff and view
James
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great staff,a great position.No parking on site but a great stay
Douglas
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable room and great location.
Blanca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Customs House Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Customs House Hotel

Traveloka (2)
Other sources (928)
8.6
Very Good
From 928 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Customs House Hotel

Number of reviews per page
20
40
Top reviews
Ingersoll
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place to stay on the harbour
anna
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice room, clean but no view just frosted window.
Jenni
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.
Read More
Rohan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived with nobody at reception, which consideri g there was only a loading bay to park at wasn't great. Then to be advised we would be upgraded, but that required us to take x2 stairs up and down carrying 20kg x2 which was a challange. Our door remotes did not work on x2 occasions. And what may our stay really challanging was at about 2230hrs we thought we heard banging at our door or trying to ooen the door, but we had been fast asleep to only find a staff member banging on the door shortly after to say it had been booked to someone else. A birthday treat that will be rembered for all the wrong reasons.
Read More
Craig
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were very tired and in need of refurbishment
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great!
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

N/A.
Georgina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
Jenny-Lynne
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great place,friendly staff. Aircon in rooms. Close to City
Gregory
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All was great
Eric
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were very helpful, the location is ideal for the center of town, and the included breakfast is very good. We drew the short straw; our room was very small with little space to unpack clothing. The manager was helpful however in adding a couple of small shelves.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, good location, friendly staff. Would defo stay again.
Antene
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Convenient location, close to tour pick up locations, plenty of food options around. Ala carte breakfast included was great. The building does have stairs and mezzanine levels with no lift access, so this would not be suitable for people with stairs issues.
Kate
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes, and staff were great!
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff and view
James
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great staff,a great position.No parking on site but a great stay
Douglas
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable room and great location.
Blanca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.
Number of reviews per page
20
40