DoubleTree by Hilton Cairns

Hotels
8.4
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Mary
10.0
/ 10
From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Derek
10.0
/ 10
We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Nancy
10.0
/ 10
Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
In the Area
See Map
121-123 The Esplanade, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
DoubleTree by Hilton Cairns is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Cairns

121-123 The Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
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Discover More About DoubleTree by Hilton Cairns

Location


DoubleTree by Hilton Cairns is a hotel is located at Cairns City.

About DoubleTree by Hilton Cairns

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

DoubleTree by Hilton Cairns is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Cairns.

All facilities in DoubleTree by Hilton Cairns

Others DoubleTree by Hilton Cairns
Others

Things to Do

  • Fitness center
  • Health club
  • Children play area

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Coffee shop
  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Sports and Recreations

  • Tennis
  • Fishing

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

General

  • AC

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton Cairns

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at DoubleTree by Hilton Cairns
237
Number of floors in DoubleTree by Hilton Cairns
7
Another facilities in DoubleTree by Hilton Cairns
Fitness center, Health club, Children play area, Accessibility equipment, Disabled access friendly

Frequently asked question in DoubleTree by Hilton Cairns

What are available facilities at DoubleTree by Hilton Cairns?
There are top facilites at DoubleTree by Hilton Cairns such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Cairns?
The standard check-in time at DoubleTree by Hilton Cairns is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Cairns?
DoubleTree by Hilton Cairns is a 4.0-star hotel.
How many floors does DoubleTree by Hilton Cairns have?
DoubleTree by Hilton Cairns has 7 floors.
How many rooms are available at DoubleTree by Hilton Cairns?
DoubleTree by Hilton Cairns has 237 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton Cairns

8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Cairns

Number of reviews per page
20
40
Top reviews
SHUIAB
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to everything. Very friendly staff and very clean place
Jenny
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately the room smell of mildew and I mention this to housekeep as the brought us an extra bed and her comment was … oh this is usuall for the floor to smell like this….. I was not impressed as I mentioned this to the reception when booking out. Also the pillows where very uncomfortable… as a regular customer to Hilton it was nit happy.
Read More
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Read More
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Read More
Giovanna
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool out of order but not advertised on booking site
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and first class staff.
Robert
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Strong smell of dope on Sunday afternoon coming from an adjacent room,unable to sit outside and enjoy the views.it ado stunk out our room.reported it to reception,no follow up.Was told at time of checkout the next day that the smell was coming from down the road which is absolute rubbish,it was coming from one of the rooms. This is our fourth stay at your property and I am evaluating whether to stay there again in January.
Read More
Seungmyung
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good!!
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Did not permit earlier check-in than specified
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
Sam
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late
Katsura
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Lady receptionist is unprofessional
Zack
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Large room. Very comfortable.
Cooper
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff
Ronalda Macdonald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unfortunately pool out of action will be ok next time
Vanessa
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location, room was not as nice as former visit, stained carpet gave me the ick
daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great rooms, aircon was great, comfy robes
Melissa
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice location. Friendly staff. A few minor housekeeping issues were found in my room but overall, I would stay there again.
Josh
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice property for family of four. Expedia failed to send them my booking but they were able to find me a room anyway. Excellent service.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 DoubleTree by Hilton Cairns

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Cairns

Number of reviews per page
20
40
Top reviews
SHUIAB
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to everything. Very friendly staff and very clean place
Jenny
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately the room smell of mildew and I mention this to housekeep as the brought us an extra bed and her comment was … oh this is usuall for the floor to smell like this….. I was not impressed as I mentioned this to the reception when booking out. Also the pillows where very uncomfortable… as a regular customer to Hilton it was nit happy.
Read More
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Read More
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Read More
Giovanna
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool out of order but not advertised on booking site
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and first class staff.
Robert
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Strong smell of dope on Sunday afternoon coming from an adjacent room,unable to sit outside and enjoy the views.it ado stunk out our room.reported it to reception,no follow up.Was told at time of checkout the next day that the smell was coming from down the road which is absolute rubbish,it was coming from one of the rooms. This is our fourth stay at your property and I am evaluating whether to stay there again in January.
Read More
Seungmyung
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good!!
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Did not permit earlier check-in than specified
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
Sam
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late
Katsura
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Lady receptionist is unprofessional
Zack
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Large room. Very comfortable.
Cooper
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff
Ronalda Macdonald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unfortunately pool out of action will be ok next time
Vanessa
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location, room was not as nice as former visit, stained carpet gave me the ick
daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great rooms, aircon was great, comfy robes
Melissa
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice location. Friendly staff. A few minor housekeeping issues were found in my room but overall, I would stay there again.
Josh
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice property for family of four. Expedia failed to send them my booking but they were able to find me a room anyway. Excellent service.
Number of reviews per page
20
40