Mercure Brisbane King George Square

The hotel was amazing very central for my needs will stay again

Great location, really helpful staff

.gdfgb

Good facilities, pleasant efficient service

The room did not reflect the pictures used in the advertising. The furniture is very old and dated, including the blinds, carpets, couch and bathroom. In particular the shower grout had mould, and the bath was brown from aging with the enamel coming off. The shower heads are very low ( I am 165cm and only just fit - my husband did not). After complaining I could not bath my child in the bath we were moved to another room which was worse. The room was not clean, finding very visible dust on shelves and glassware and even someone's old food items high on a shelf. The fridge was broken and the TV volume did not work. Management were lovely, however could not fix the issues. They acknowledged the hotel was "old and dated". They tried their best to compensate with a bathmat to cover the enamel issues, free hot chocolates and car parking and even organising a treasure hunt for the kids. I am grateful to staff for trying, however for my children's first experience in a hotel I found it disappointing the pictures did not reflect the correct state of the rooms. A lot of maintenance is required to bring the hotel up to standard.

Shower very narrow could hardly turn around in it you need to turn the heating up in the corridors , way too cold no extra blankets in room

Clean room, starting to look a little old. Bathroom tiles in shower need a refresh. Pool area excellent could be longer times.

Everyone was lovely. I was very comfortable but I didn't like the lighting.

Stayed one night for work. Great location. Good breakfast options and easy central location. Helpful staff

Great location for price for a room. Staff lovely and helpful. Foyer beautiful, rooms clean but needs some maintenance but nothing that ruined our stay.

Loved the location on this hotel, great breakfast and roof top pool too.

Good location, tidy rooms, reasonably priced

Have stayed here on a few occasions now it’s in a great location & our grandkids love the swimming pool

Property was in a great location for wandering around the city. Staff were very friendly and helpful. Nice and quiet for sleeping. Bathroom nice and clean. Beds were nice and clean, but carpets and shelves needed a clean.

Friendly staff

Everything was above standard, highly recommended and will stay here again!

Checkin was efficient, parking straight forward, an enjoyable stay

Needs a luck of paint, but apart from that perfect. In the centre of the city, fabulous location and every staff member we spoke to were so helpful. Great stat

Yes great

Great location with a nice pool to refresh yourselves.