Mountain Heritage Hotel

Hotels
8.6
/10
Very Good
989 reviews

What Guests Say About Their Stay

Rachel
10.0
/ 10
Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
MARY
10.0
/ 10
Fantastic location walking distance from station, warm and cosy common area fire place, bar and piano.
Amy
10.0
/ 10
We came and stayed for our anniversary, we were surprised with a love swan made of towels on our bed when we arrived, and the staff were all very friendly and welcoming! Would definitely stay again!
In the Area
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Apex & Lovel Streets, Katoomba, Blue Mountains Municipality, New South Wales, Australia, 2780

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Staying at Mountain Heritage Hotel is a good choice when you are visiting Katoomba.
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What's around Mountain Heritage Hotel

Apex & Lovel Streets, Katoomba, Blue Mountains Municipality, New South Wales, Australia, 2780
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Discover More About Mountain Heritage Hotel

Location


Staying at Mountain Heritage Hotel is a good choice when you are visiting Katoomba.

About Mountain Heritage Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Mountain Heritage Hotel exclusively for you.

Mountain Heritage Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mountain Heritage Hotel.

All facilities in Mountain Heritage Hotel

Others Mountain Heritage Hotel
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • Laundry service
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

General

  • Parking
  • Banquet
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Children games

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mountain Heritage Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mountain Heritage Hotel
41
Number of floors in Mountain Heritage Hotel
3
Another facilities in Mountain Heritage Hotel
Tours, Wedding service, Luggage storage, Multilingual staff, Laundry service

Frequently asked question in Mountain Heritage Hotel

What are available facilities at Mountain Heritage Hotel?
There are top facilites at Mountain Heritage Hotel such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mountain Heritage Hotel?
The standard check-in time at Mountain Heritage Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Mountain Heritage Hotel provide breakfast?
Yes, Mountain Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mountain Heritage Hotel?
Mountain Heritage Hotel is a 4.5-star hotel.
How many floors does Mountain Heritage Hotel have?
Mountain Heritage Hotel has 3 floors.
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More Reviews from Other Guests in Mountain Heritage Hotel

8.6
Very Good
From 989 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Mountain Heritage Hotel

Number of reviews per page
20
40
Top reviews
Marie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel has a lovely
shinya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
Tracy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing staff
Dan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great and cozy place
Marnie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice staff.
Joanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We enjoyed three nights here and after paying for an upgrade we secured a nice room with a small gas fireplace and spa bath. We didn’t use the spa, however the fireplace was a nice touch and kept our room surprisingly warm. We always like a room with a couch and table also. The bathroom was a little worn, with chipped tiles and very dirty grout around the toilet base. I was disappointed with housekeeping. We used wine glasses, drinking glasses, coffee mugs and spoons on our first night, which I rinsed out and left on the vanity, however in three days these never moved, they were not replaced or washed up. Also disappointed, that despite paying close to $1500 for our stay, I was charged an additional $3 for about a tablespoon of Hollandaise sauce on the side of my breakfast. I was informed of this charge prior to receiving the sauce, but it still didn’t sit right. The views, the front desk staff and restaurant staff all did a great job and seemed genuinely happy to work there.
Read More
Verified traveler
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A heritage hotel should also do the necessary renovations. Room and bathroom really need renovation. Very kind staff. Food quality in restaurant for dinner very good. Food for breakfast very basic. No fruits, vegetables or whatever is healthy. Nice view from the elevated hotel location into the mountains. Anyway, we have enjoyed our stay.
Read More
MARY
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic location walking distance from station, warm and cosy common area fire place, bar and piano.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We came and stayed for our anniversary, we were surprised with a love swan made of towels on our bed when we arrived, and the staff were all very friendly and welcoming! Would definitely stay again!
Samantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is such a fantastic place to stay - highly recommend and will stay again.
peter
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had paid for two full breakfasts. When my wife ordered a smaller breakfast option "eggs your way" ,...but with bacon, she was charged extra for the bacon!. So her much smaller meal cost more than my full breakfast.!!
Fanni
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel , perfect location , easily walkable to main town. Old building with all its quirks and creaks. Great breakfast ,really enjoyed our stay would certainly visit again Katoomba is fantastic.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing room, huge, great view and wonderful service! Will be back!!!!
Carrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is our favourite location in Katoomba and the third time we have stayed here.
Alice
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Accommodation is amazing and great service. Would definitely recommend and come back again.
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food (and the view) in the Restaurant was amazing, the rooms were beautiful but a little run down in the bathroom and the bed mattress was too hard for my liking. It was a nice cosy stay.
Koula
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We loved our stay here. Room was lovely as was the restaurant which we dined at. Would definitely come back.
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great atmosphere and charm with beautiful views. Unfortunately a bit noisy at night. Thin walls and creaky floors meant we could hear everyone walking past our room.
Number of reviews per page
20
40

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Others 4 Mountain Heritage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 989 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mountain Heritage Hotel

Number of reviews per page
20
40
Top reviews
Marie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel has a lovely
shinya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
Tracy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing staff
Dan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great and cozy place
Marnie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice staff.
Joanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We enjoyed three nights here and after paying for an upgrade we secured a nice room with a small gas fireplace and spa bath. We didn’t use the spa, however the fireplace was a nice touch and kept our room surprisingly warm. We always like a room with a couch and table also. The bathroom was a little worn, with chipped tiles and very dirty grout around the toilet base. I was disappointed with housekeeping. We used wine glasses, drinking glasses, coffee mugs and spoons on our first night, which I rinsed out and left on the vanity, however in three days these never moved, they were not replaced or washed up. Also disappointed, that despite paying close to $1500 for our stay, I was charged an additional $3 for about a tablespoon of Hollandaise sauce on the side of my breakfast. I was informed of this charge prior to receiving the sauce, but it still didn’t sit right. The views, the front desk staff and restaurant staff all did a great job and seemed genuinely happy to work there.
Read More
Verified traveler
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A heritage hotel should also do the necessary renovations. Room and bathroom really need renovation. Very kind staff. Food quality in restaurant for dinner very good. Food for breakfast very basic. No fruits, vegetables or whatever is healthy. Nice view from the elevated hotel location into the mountains. Anyway, we have enjoyed our stay.
Read More
MARY
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic location walking distance from station, warm and cosy common area fire place, bar and piano.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We came and stayed for our anniversary, we were surprised with a love swan made of towels on our bed when we arrived, and the staff were all very friendly and welcoming! Would definitely stay again!
Samantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is such a fantastic place to stay - highly recommend and will stay again.
peter
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had paid for two full breakfasts. When my wife ordered a smaller breakfast option "eggs your way" ,...but with bacon, she was charged extra for the bacon!. So her much smaller meal cost more than my full breakfast.!!
Fanni
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel , perfect location , easily walkable to main town. Old building with all its quirks and creaks. Great breakfast ,really enjoyed our stay would certainly visit again Katoomba is fantastic.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing room, huge, great view and wonderful service! Will be back!!!!
Carrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is our favourite location in Katoomba and the third time we have stayed here.
Alice
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Accommodation is amazing and great service. Would definitely recommend and come back again.
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food (and the view) in the Restaurant was amazing, the rooms were beautiful but a little run down in the bathroom and the bed mattress was too hard for my liking. It was a nice cosy stay.
Koula
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We loved our stay here. Room was lovely as was the restaurant which we dined at. Would definitely come back.
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great atmosphere and charm with beautiful views. Unfortunately a bit noisy at night. Thin walls and creaky floors meant we could hear everyone walking past our room.
Number of reviews per page
20
40