Mountain Heritage Hotel

Hotels
Finding rooms for you...
8.8
/10
Very Good
997 reviews

What Guests Say About Their Stay

Lee

10.0
/ 10
The staff were very helpful. Special thanks to the waiter who served us every morning for our week stay very friendly and helpful, a good breakfast. Thanks Lee

Lindsay

10.0
/ 10
We had great time staying in this hotel. Easy to check in. Friendly staffs . Gave us information about how to get around when we arrived. Room is comfortable and view was awesome. Short walking distance to shops and train station. Highly recommend. Thank you 👍 😊

Ivoun

10.0
/ 10
We had pleasant time in hotel very friendly and helpful staff specially Stacy very friendly and so funny great breakfast thank you Stacy
In the Area
See Map
Apex & Lovel Streets, Katoomba, Blue Mountains, New South Wales, Australia, 2780

Main Facilities

Read More
Swimming Pool
Parking
WiFi
Staying at Mountain Heritage Hotel is a good choice when you are visiting Katoomba.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mountain Heritage Hotel

Apex & Lovel Streets, Katoomba, Blue Mountains, New South Wales, Australia, 2780
Discover More Places
Lobby Mountain Heritage Hotel
Exterior 2 Mountain Heritage Hotel

Discover More About Mountain Heritage Hotel

Mountain Heritage Hotel Rates per Night

Mountain Heritage Hotel room rates start from $250 before tax per night, which becomes $280 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Mountain Heritage Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mountain Heritage Hotel Location & Address

Mountain Heritage Hotel is located at Apex & Lovel Streets, Katoomba, Blue Mountains, New South Wales, Australia, 2780 ( Corner of, Apex &, Violet St, Katoomba NSW 2780, Australia). It's situated in the Blue Mountains Municipality area of Australia, known for its stunning natural beauty and charming towns. The hotel is approximately 1 km from the Katoomba city center.

How to go to Mountain Heritage Hotel from Airport

Getting from Sydney Airport (SYD) to the Mountain Heritage Hotel is relatively straightforward, with several hotel transfer options available. Whether you're looking for the fastest or most affordable transfer from airport to hotel, here's a breakdown of your choices:
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service like Traveloka is the most direct way to get to the hotel. The journey takes approximately 2 hours, depending on traffic.
  • Train (Most Scenic):

    Take the Airport Link train from Sydney Airport to Central Station. From Central Station, transfer to a Blue Mountains Line train to Katoomba Station. The hotel is a short taxi or bus ride from Katoomba Station. This option offers beautiful views as you ascend into the Blue Mountains.
  • Private Transfer (Most Comfortable):

    Pre-book a private transfer for a hassle-free journey directly to the hotel. This is a good option if you're travelling with a group or have a lot of luggage.
  • Rental Car (Most Flexible):

    Renting a car at Sydney Airport gives you the freedom to explore the Blue Mountains at your own pace. The drive to Katoomba is approximately 2 hours via the M4 motorway.

Tips:

For the most convenient route, consider a private transfer or ride-hailing service if you value speed and comfort. If you're on a budget, the train is a great option, offering scenic views along the way.

Mountain Heritage Hotel Reviews & Summary

Looking for all about hotel Mountain Heritage Hotel? Hotel reviews consistently praise the Mountain Heritage Hotel for its stunning location, comfortable accommodations, and excellent service. Guests particularly appreciate the hotel's proximity to iconic Blue Mountains attractions and its charming, historic atmosphere. What guests love about the hotel is its breathtaking views, cosy rooms with fireplaces, and the delicious food served in its restaurant. A standout feature is the hotel's spa, offering a range of treatments to help guests relax and rejuvenate. Here's a short, positive review to encourage bookings: "Our stay at the Mountain Heritage Hotel was absolutely wonderful! The views were incredible, the staff were friendly and attentive, and the room was so comfortable. We can't wait to return!"

Mountain Heritage Hotel Room Types Available

Choosing the right hotel room type can make all the difference for your stay. The Mountain Heritage Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to luxurious suites, there's a perfect option for every traveller. Here are the different hotel bedroom types available:
  • Standard Room:

    Comfortable and well-appointed, these rooms offer a relaxing stay with essential amenities. Non-smoking rooms are available.
  • Deluxe Room:

    Featuring enhanced amenities and more space, these rooms often offer stunning views of the surrounding mountains. Some rooms have bathtubs.
  • Suites:

    Spacious and luxurious, suites include a separate living area and often feature a fireplace and a balcony. Non-smoking suites are available.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a separate sleeping area for children.
  • Accessible Room:

    These rooms are designed to accommodate guests with disabilities and include features such as wider doorways and grab bars in the bathroom.
The Mountain Heritage Hotel is not a pet-friendly hotel.

Hotel Facilities in Mountain Heritage Hotel

When choosing a hotel, the available hotel facilities can greatly enhance your stay. The Mountain Heritage Hotel offers a range of hotel amenities to ensure a comfortable and enjoyable experience for all guests. From relaxing spa treatments to fun activities for kids, there's something for everyone. Here's a list of the hotel facilities available:
  • Swimming Pool:

    Enjoy a refreshing swim in the hotel's outdoor pool. Open from 7:00 AM to 9:00 PM.
  • Spa & Wellness Centre:

    Indulge in a range of treatments, including massages, facials, and body wraps. Extra fees apply.
  • Restaurant:

    Savor delicious meals at the hotel's restaurant, offering a variety of cuisines.
  • Bar/Lounge:

    Relax with a drink in the cosy bar/lounge area.
  • Fitness Centre:

    Stay active during your stay with access to the hotel's fitness centre. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the kids' club. Open from 9:00 AM to 5:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Parking:

    On-site parking is available for guests.

Hotel Buffet or Restaurant/Cafe in Mountain Heritage Hotel

Looking for a great hotel buffet or restaurant during your stay? The Mountain Heritage Hotel boasts several dining options, including a hotel restaurant and a cosy hotel cafe, ensuring you'll find something to satisfy your cravings. Here's a breakdown of the dining options available:
  • The Jamison Views Restaurant:

    Offering modern Australian cuisine with stunning views of the Jamison Valley. Open for breakfast, lunch, and dinner. Expect to pay around $60 SGD per person for dinner. Signature dishes include the grilled barramundi and the slow-cooked lamb shoulder.
  • The Lobby Lounge:

    A relaxed cafe serving light meals, snacks, and beverages throughout the day. Open from 10:00 AM to 10:00 PM. Prices range from $15 SGD to $30 SGD.
  • Breakfast Buffet:

    Enjoy a hearty breakfast buffet with a wide selection of hot and cold dishes. Available daily from 7:00 AM to 10:00 AM. The price is $45 SGD per person.

Mountain Heritage Hotel Airport pickups and How to Book

Need hotels with airport shuttle services? While the Mountain Heritage Hotel doesn't directly offer hotel to airport transfer, they can assist in arranging airport pick-up services through local providers. To book an airport transfer, follow these steps:
  • Contact the hotel directly at least 48 hours in advance of your arrival.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the price and payment method with the hotel.

Nearby MRT Station & Bus Stops

Navigating the Blue Mountains by public transport is easy, with several MRT nearby and bus stops nearby. While there isn't an MRT station directly in Katoomba, the train station provides excellent connectivity. Here are the nearest transport options:
  • Katoomba Train Station:

    Located approximately 1 km from the hotel, this station provides access to the Blue Mountains Line, connecting you to Sydney and other towns in the region.
  • Katoomba Street Bus Stops:

    Several bus stops are located along Katoomba Street, offering local bus services to various attractions and neighbourhoods.
To use public transport, you'll need an Opal card, which can be purchased and topped up at train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family-friendly? The Blue Mountains Municipality offers a wealth of nearby places to go and nearby sightseeing places that are perfect for families and kids. From scenic lookouts to wildlife encounters, there's plenty of stuff to see nearby. Here are five attractions to consider:
  • Scenic World:

    (1 km from hotel) Experience the thrill of the Scenic Railway, Scenic Cableway, and Scenic Skyway. Entry price: $49 SGD per adult.
  • Three Sisters:

    (2 km from hotel) Marvel at the iconic rock formation and enjoy stunning views of the Jamison Valley. Free to visit.
  • Blue Mountains Botanic Garden, Mount Tomah:

    (25 km from hotel) Explore a diverse collection of plants and flowers in a beautiful garden setting. Entry price: Free, but donations are appreciated.
  • Featherdale Sydney Wildlife Park:

    (45 km from hotel) Get up close with Australian animals, including kangaroos, koalas, and wombats. Entry price: $35 SGD per adult.
  • Jenolan Caves:

    (75 km from hotel) Discover the stunning underground world of Jenolan Caves with guided tours. Tour prices vary.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mountain Heritage Hotel (Blue Mountains Municipality)

Exploring the nearby dining scene in the Blue Mountains Municipality is a treat, with plenty of local food and local restaurant options to satisfy any craving. Whether you're looking for a cosy cafe or a hearty meal, you'll find it here. Here are some recommendations:

Cafes/Restaurants:

  • The Yellow Deli:

    A unique cafe offering wholesome meals and a peaceful atmosphere.
  • Paragon Restaurant:

    A historic restaurant serving classic Australian dishes.
  • Mountain Culture Beer Co.:

    A brewery and restaurant with a great selection of craft beers and delicious food.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    Flaky pastry filled with seasoned sausage meat.
  • Lamingtons:

    Sponge cakes coated in chocolate and coconut.
  • Chiko Roll:

    A deep-fried roll filled with meat and vegetables.

Shopping places near Mountain Heritage Hotel (Blue Mountains Municipality)

Looking for nearby shopping options during your stay? While there aren't any large dept stores near me directly in Katoomba, you'll find a variety of shops near me offering unique souvenirs, local crafts, and essential items. For a more extensive shopping experience, you can visit nearby shopping centres. Here are a few options:
  • Katoomba Street:

    The main street in Katoomba offers a range of shops selling souvenirs, clothing, and local products.
  • Echo Point Village:

    Located near the Three Sisters, this village has several shops selling souvenirs and gifts.
  • Westfield Penrith:

    (Approximately 45 km from Katoomba) A large shopping mall with a wide variety of stores, including department stores, fashion boutiques, and restaurants.

Other Places to Stay Near Mountain Heritage Hotel

If you're looking for alternative accommodations, the Blue Mountains Municipality offers a range of options. From luxury hotels to budget-friendly guesthouses, you'll find the perfect place to stay. Here are some recommendations:

3 luxury/5–6 star hotels nearby:

  • Fairmont Resort Blue Mountains:

    A luxurious resort with stunning views, multiple dining options, and a range of activities.
  • Lilianfels Blue Mountains Resort & Spa:

    A historic hotel offering elegant accommodations, a spa, and fine dining.
  • Parklands Country Gardens and Lodges:

    A secluded retreat with beautiful gardens and luxurious lodges.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

3 four-star hotels nearby:

  • Echoes Boutique Hotel & Restaurant:

    A stylish hotel with breathtaking views and a renowned restaurant.
  • The Carrington Hotel:

    A grand historic hotel with a range of rooms and suites.
  • Katoomba Manor:

    A charming guesthouse with comfortable accommodations and a friendly atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

3 three-star hotels nearby:

  • Hotel Blue:

    A boutique hotel with a modern design and a convenient location.
  • Blue Mountains Motor Inn:

    A comfortable and affordable motel with essential amenities.
  • Katoomba Mountain Lodge:

    A budget-friendly lodge with basic accommodations and a communal kitchen.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your trip to the Blue Mountains? Consider the Mountain Heritage Hotel for a memorable stay. With its stunning location, comfortable accommodations, and excellent service, it's the perfect base for exploring this beautiful region. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your stay through Traveloka for a seamless and affordable experience. Start planning your adventure now and book cheap hotels in Australia. Looking for cheap hotels nearby? Traveloka has you covered!

All facilities in Mountain Heritage Hotel

Entertainment Facility Mountain Heritage Hotel
Entertainment Facility
Common Space Mountain Heritage Hotel
Common Space
Lobby Mountain Heritage Hotel
Lobby
Exterior Mountain Heritage Hotel
Exterior
Others Mountain Heritage Hotel
Others

Things to Do

  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Sports and Recreations

  • Table tennis
  • Game room
  • Billiard
  • Fitness center

General

  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Hotel Services

  • Luggage storage
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mountain Heritage Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 20:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 20:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mountain Heritage Hotel
41
Number of floors in Mountain Heritage Hotel
3
Another facilities in Mountain Heritage Hotel
Garden, Library, Outdoor pool, Pool sun loungers, Table tennis

Frequently asked question in Mountain Heritage Hotel

What are available facilities at Mountain Heritage Hotel?
There are top facilites at Mountain Heritage Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mountain Heritage Hotel?
The standard check-in time at Mountain Heritage Hotel is starting from 15:00 - 20:30 while the latest check-out time is at Before 11:00
Does Mountain Heritage Hotel provide breakfast?
Yes, Mountain Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mountain Heritage Hotel
Mountain Heritage Hotel has a 4.5-star rating.
How many floors does Mountain Heritage Hotel have?
Mountain Heritage Hotel has 3.
See All

More Reviews from Other Guests in Mountain Heritage Hotel

8.8
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

7.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mountain Heritage Hotel

Number of reviews per page
20
40
Top reviews
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were very helpful. Special thanks to the waiter who served us every morning for our week stay very friendly and helpful, a good breakfast. Thanks Lee
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Standard buffet breakfast offering with fabulous views in the dining room.
Lee
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Apart from the water pressure in the bathroom the stay was great and the staff could not have been friendlier
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff went above and beyond for us.
Belinda
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely atmosphere and facilities, room was clean but needs some upgrades
Lindsay
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had great time staying in this hotel. Easy to check in. Friendly staffs . Gave us information about how to get around when we arrived. Room is comfortable and view was awesome. Short walking distance to shops and train station. Highly recommend. Thank you 👍 😊
Bruce
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice clean room in a quiet location near the main street.
Ivoun
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had pleasant time in hotel very friendly and helpful staff specially Stacy very friendly and so funny great breakfast thank you Stacy
Rubaiya
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We recently stayed at the Mountain Heritage Hotel and unfortunately our experience was quite disappointing, particularly given the expectations set by the property. We booked the corner suite, which was advertised as a premium offering, however the room was not well maintained. The “jetted tub” appeared unclean, as though it hadn’t been properly serviced in some time. The fridge was not functioning, and amenities listed in the property details, such as slippers, were not provided. While the room itself has an older style, it felt neglected rather than charming, and overall cleanliness was lacking. The carpet also seemed poorly maintained, with noticeable dust affecting comfort. Service at breakfast was another letdown. I waited approximately 30 minutes for a coffee, during which time the barista/bartender served another guest and proceeded to make a cocktail without acknowledging me at all. A simple acknowledgement would have gone a long way. That said, the property itself is beautiful and the views from the restaurant are genuinely stunning, which was a highlight of our stay. Overall, while the location and setting are impressive, the cleanliness, maintenance, and service fell well below expectations and need significant improvement. Will not be staying here again.
Read More
Hayley
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The dinner was delicious. Our room was spacious & staff were approachable & friendly. We would stay again! Perfect location close to Katoomba and scenic world
Edvina
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very pleasant stay….
JAY
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This beautiful heritage hotel is in a spectacular location and the history is just wonderful. The hotel however requires money spending on it, especially the rooms and restaurants. The spa that you can book via the hotel was amazing and would definitely recommend.
Melinda
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Romantic heritage hotel with views on clear days of the mountains and Katoomba. A highlight was Alan, the pianist who plays in the bar. He was brilliant and his music made our stay incredibly special.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nostalgia at its best. This is an authentic old inn, so if you are looking for the Marriott this is not for you. Excellent views of the mountains, all the staff were fantastic. Please do yourself a favor and spend some time with Alan, the piano player. Happy hour piano bar, doesn’t get much better. Oh yea, it’s close to all those trails too.
Read More
Wendy
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good location
Rebecca
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rude and condescending reception staff, would only talk to my husband, a ridiculous check in process of passports - not had that anywhere else in Australia. The property is falling to pieces, floor boards which feel like you will fall through them, tiles falling off the wall in the bathroom. The view which was their main selling point was questionable as had loads of run down buildings in front of you. Expected a lot better
Read More
amrik
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were great but bathroom was not clean. Stains on sink and on toilet which let it down
Anna
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy and comfortable place to stay at this grand old hotel. May account for the odd musty smell at times. The bar entrance area is a great place to sit with a view, beautifully upholstered arm chairs with an art deco vibe. Stayed in the heritage room - standard basic room - so no view and the bathroom was dated and in need of a reno. But clean and comfortable. The bed was the best. King size and really comfortable. The room was spacious and pleasant. Tv needs an upgrade to smart tv. Parking is easy and free. Pool hotel is a great place after a walk in the national park - which is glorious!! Initially booked for 3 nights and booked an additional night. Great place to visit. 😊
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Rustic accommodation but so cute & clean. We absolutely loved it here.
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent place to stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mountain Heritage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 997 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

7.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mountain Heritage Hotel

Number of reviews per page
20
40
Top reviews
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were very helpful. Special thanks to the waiter who served us every morning for our week stay very friendly and helpful, a good breakfast. Thanks Lee
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Standard buffet breakfast offering with fabulous views in the dining room.
Lee
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Apart from the water pressure in the bathroom the stay was great and the staff could not have been friendlier
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff went above and beyond for us.
Belinda
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely atmosphere and facilities, room was clean but needs some upgrades
Lindsay
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had great time staying in this hotel. Easy to check in. Friendly staffs . Gave us information about how to get around when we arrived. Room is comfortable and view was awesome. Short walking distance to shops and train station. Highly recommend. Thank you 👍 😊
Bruce
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice clean room in a quiet location near the main street.
Ivoun
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had pleasant time in hotel very friendly and helpful staff specially Stacy very friendly and so funny great breakfast thank you Stacy
Rubaiya
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We recently stayed at the Mountain Heritage Hotel and unfortunately our experience was quite disappointing, particularly given the expectations set by the property. We booked the corner suite, which was advertised as a premium offering, however the room was not well maintained. The “jetted tub” appeared unclean, as though it hadn’t been properly serviced in some time. The fridge was not functioning, and amenities listed in the property details, such as slippers, were not provided. While the room itself has an older style, it felt neglected rather than charming, and overall cleanliness was lacking. The carpet also seemed poorly maintained, with noticeable dust affecting comfort. Service at breakfast was another letdown. I waited approximately 30 minutes for a coffee, during which time the barista/bartender served another guest and proceeded to make a cocktail without acknowledging me at all. A simple acknowledgement would have gone a long way. That said, the property itself is beautiful and the views from the restaurant are genuinely stunning, which was a highlight of our stay. Overall, while the location and setting are impressive, the cleanliness, maintenance, and service fell well below expectations and need significant improvement. Will not be staying here again.
Read More
Hayley
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The dinner was delicious. Our room was spacious & staff were approachable & friendly. We would stay again! Perfect location close to Katoomba and scenic world
Edvina
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very pleasant stay….
JAY
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This beautiful heritage hotel is in a spectacular location and the history is just wonderful. The hotel however requires money spending on it, especially the rooms and restaurants. The spa that you can book via the hotel was amazing and would definitely recommend.
Melinda
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Romantic heritage hotel with views on clear days of the mountains and Katoomba. A highlight was Alan, the pianist who plays in the bar. He was brilliant and his music made our stay incredibly special.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nostalgia at its best. This is an authentic old inn, so if you are looking for the Marriott this is not for you. Excellent views of the mountains, all the staff were fantastic. Please do yourself a favor and spend some time with Alan, the piano player. Happy hour piano bar, doesn’t get much better. Oh yea, it’s close to all those trails too.
Read More
Wendy
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good location
Rebecca
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rude and condescending reception staff, would only talk to my husband, a ridiculous check in process of passports - not had that anywhere else in Australia. The property is falling to pieces, floor boards which feel like you will fall through them, tiles falling off the wall in the bathroom. The view which was their main selling point was questionable as had loads of run down buildings in front of you. Expected a lot better
Read More
amrik
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were great but bathroom was not clean. Stains on sink and on toilet which let it down
Anna
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy and comfortable place to stay at this grand old hotel. May account for the odd musty smell at times. The bar entrance area is a great place to sit with a view, beautifully upholstered arm chairs with an art deco vibe. Stayed in the heritage room - standard basic room - so no view and the bathroom was dated and in need of a reno. But clean and comfortable. The bed was the best. King size and really comfortable. The room was spacious and pleasant. Tv needs an upgrade to smart tv. Parking is easy and free. Pool hotel is a great place after a walk in the national park - which is glorious!! Initially booked for 3 nights and booked an additional night. Great place to visit. 😊
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Rustic accommodation but so cute & clean. We absolutely loved it here.
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent place to stay
Number of reviews per page
20
40