QT Canberra

the staff were courteous and the room was clean. the restaurant experience wasnt as good as i would have expected. a buffet breakfast would have been nice

Clean room, Nice interior, good breakfast

Room was well presented and very comfortable. Staff were very helpful and gave me priority for early check in which was welcomed.

I was disappointed with the standard of this hotel. The public areas on the ground floor were contemporary and funky, but that’s where it stopped. The rooms are very tired and the air conditioning system is ancient. The hotel needs some major $$$ spent on it

Very nice view

Lovely place to stay as in the past. Restaurant was extremely disappointing on Sat night. It let the whole visit down badly. Steak was not even second rate

Balcon was small

Good, quiet location, helpful and friendly staff. Large, comfortable bed. Outdated room decor and bathroom, aircon unit old, limited wall sockets to charge phones/accessories etc.

Most uncomfortable beds ever

Great locations. Rooms were a bit small.

I dont usually write negative things…but this was a second stay in a year and it didn’t feel as positive. Pity they had an issue with the hot water in the morning for a very like warm shower. Had to pay extra for breakfast even though had included it and we didn’t have breakfast on the first day. Paying off parking separate is a chore as you check in. And we ran out of tissues… hayfever season. All little things but in a good position for Floriade and staff friendly enough.

Checked into the QT Canberra for 4 days on a Monday. I will get the Pros out of the way first. The staff in the kitchen and dining room were excellent. Food was also excellent and the Eggs Benedict was probably the best I have ever had but sadly it went downhill from there. When we got out of the lift on our floor we saw that the floor was not vacuumed and was not vacuumed for the 4 days we were there. One morning we returned to your room and there was only two towels. We rang housekeeping, no answer, we rang Concierge, no answer, so we rang Reception , again no answer. I then went down to reception to complain but I had to wait in line as the 1 receptionist was busy. When he saw there was a lineup he went out the back to get another receptionist. A male came out and started doing his job. When I was eventually served I told him the problem especially about the phone calls, he advised that they were busy. I told him that the only person that was busy when I came down was the receptionist dealing with a guest. Not happy. Housekeeping eventually came to our room with sheets, not what we were after. We got the towels eventually. The next morning no hot water throughout the hotel, so a cold shower. No apology or explanation from the hotel. A terrible stay, won’t be back.

Great hotel in a convenient Canberra location - short walk to the lake.

I have stayed here often since the 80's when it was the Canberra Lakeside Hotel. Over the years it has definitely changed but I still enjoy the nostalgia of visiting this iconic hotel. The QT Canberra has given the hotel a newer and more vibrant atmosphere. Our room 708 was comfortable and had a nice outlook towards Parliament House and Lake Burley Griffin. Thank you to Wally on reception for giving us a great room for our visit. We hope to come back again in the future.

Clean and spacious room and bathroom. Comfy bed and great staff.

We checked into the room with the option to either have breakfast included or pay a bit more and have breakfast included and get a $50 credit to the room. I did not photograph the offer, but I did call family to book the same deal. None of it was honoured. There is construction all around the hotel and the food was some of the most inedible we’ve ever eaten and for a hefty price. We won’t be back.

The room was very clean and the hotel was in a good location. The mattress was very soft, the shower water didn’t get quite hot enough and the parking situation wasn’t the best are my negatives The restaurant was great for breakfast and the bar made a perfect Margie (cocktail, not pizza) Staff were lovely as well

Large room. Had difficulty with air conditioning, first not working and then it started leaking. These issues were attended to in a timely manner

Twas all brilliant 😁 indeed ☺️

Great breakfast staff. Mattresses a bit soggy, otherwise excellent stay. Will stay again. Great location, bikes to ride around lake!