Econo Lodge Downtown Ottawa

Excellent & comfy 3-nite stay. Helpful staff. Cool room. The only issue was the TV signal no continuity.

Le petit déjeuner inclus est en fait un sac à lunch composé d’un cupcake, d’un yogourt et d’un jus de pomme. Aussi, il s’agit davantage d’un motel que d’un hôtel…

I booked this hotel mainly because of the free breakfast that was included, only to find out it wasn’t a normal hotel breakfast, we were handed a little brown bag with a stale muffin, a juice box and a yogurt. This was shocking, considering they had pictures posted of the breakfast room online, but it was filled with boxes and we were unable to use it in person. Whole hotel is dirty and has a bad smell, and we had absolutely no room service our entire stay, would not recommend to anyone.

TV didn’t work , room had been renovated but poorly. Was supposed to be a queen bed but was a double. So much noise from other rooms. Front staff was unhelpful and didn’t care about anything . So many homeless or odd characters that seem to live here permanently. Breakfast included is literally a juice box and packaged muffin in a brown paper bag. There is zero customer service, a little courtesy goes a long way. Don’t waste your money or safety at this place . HORRIBLE. DO NOT STAY HERE

I deeply regret not checking the reviews before making the awful decision to stay at this filthy place. The hygiene problems are absolutely shocking. There were hairs on the bed covers, cockroaches running around the fridge, and the staff room’s range hood vents directly into the hallway, forcing guests to smell whatever they’re cooking. The hotel manager clearly doesn’t care about customer satisfaction at all. They don’t even seem to bother coming up with a different response to the numerous negative reviews—they just keep posting the same generic apology. This has been the worst hotel experience I’ve ever had. I wish I could give it zero stars!!!

This is an extremely basic hotel but very well located in downtown Ottawa. On Rideau Street which has a mix of Bawn/tourist and some fairly serious street life but like all things Canadian, is perfectly safe. If you’re looking for something economical and will locate this could probably do the trick. It’s very very basic.

Nice staff, helpful

A little old but it's clean, microwave and ref are working very good except for the tv, maybe its the connection. Staff are nice, air condition is working very well, free parking. Over all I'm satisfied on my stay.

Cockroach in room 265, no clean towel and poor breakfast

The rooms were decent for the price and was maintained well. The disappointing thing was the breakfast. They only gave a packaged muffin, yoghurt and juice. The staff was okay.

I did not like the atmosphere, I had to use the washroom as soon as I parked and there was nothing available until I checked in. There was a lot of long-term tenants in the area and lots of noise amongst the apartments. It's the first time I've ever had to put the chain on and deadbolt to feel like I was safe and I've left all across Canada and downtown Toronto

On arrival ample on site parking was stress free. Friendly and efficient check-in. Accommodation exactly as described with full size under-counter fridge and microwave oven. Simple bagged breakfast with unlimited coffee was fine. Not too noisy from main road. Good air-con if needed.

Couldn’t get into the room cos the door lock batteries were out, waited for over two hours for the maintenance guy

Excellent location. Walkable to some attractions. Room ok, a bit outdated but clean linen. Reception, one person seemed well informed but other staff members were not up to par. Parking lot in poor condition. Dining room closed. Breakfast was a bag with yogourt, muffin, juice. Coffee was available at reception and in the room.

It was super clean and okay. But my reservation online didn’t work when I showed up (i booked a month in advance for 2 queen beds). It caused me a lot of stress and it unfortunately my experience with this app a little skeptic :( Thankfully my partner and my best friend were there to help!

We stayed 1 night,it's 15-20 min walking to downtown Ottowa. Staff was helpful,our room was clean but hallway carpet wasn't clean enough,parking was good,continental breakfast was weak. The room price was reasonable,not expensive comparing to others.

The room card was often désactivated

Free parking and near so many good places and walking distance to the Byward Market at a great price

The hotel has good facilities; however, be careful with double charges. I was charged twice for the same night’s stay, and despite spending months trying to get a refund, I still haven’t received it. The hotel has shown very little interest in resolving the issue. I recommend checking your credit card statement carefully after your stay.

Was bitten by bed bug on my arms.